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Riskified

Riskified

Overview

What is Riskified?

Riskified, headquartered in Tel Aviv, helps businesses to realize the potential of eCommerce by making it safe, accessible, and frictionless. Their eponymous platform allows online merchants to create trusted relationships with their consumers. Leveraging machine learning that benefits from a…

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Recent Reviews

Riskified User Review

8 out of 10
September 05, 2023
Incentivized
We use Riskified to prevent CNP fraud in online payments for hotel bookings and we also use it to prevent ATO

We have different business …
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Highly recommend!

10 out of 10
March 28, 2023
Incentivized
We run several ecommerce businesses, each with a high incidence of fraud. We use Riskified to mitigate our fraud losses. Riskified reviews …
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Riskified Review

10 out of 10
January 04, 2023
Incentivized
We use Riskified to verify all purchase information on orders placed with our company to reduce fraud and risk exposure.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Riskified?

Riskified, headquartered in Tel Aviv, helps businesses to realize the potential of eCommerce by making it safe, accessible, and frictionless. Their eponymous platform allows online merchants to create trusted relationships with their consumers. Leveraging machine learning that benefits from a…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://support.riskified.com/hc/en…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Riskified?

Riskified is an eCommerce fraud management platform that leverages machine learning and a global merchant network to minimize fraud and maximize net revenue for users--supported by a chargeback guarantee and premium partnership models. Riskified offers a chargeback guarantee at any scale, as well as an end-to-end risk management solution set designed to help merchants meet their eCommerce goals.

Riskified states customers benefit from the data derived from every transaction Riskified reviews, not just the ones processed in their own systems. And with more than 400 million shoppers in 180+ countries on the platform, Riskified evaluates millions of transactions every day, data that is fed back into the system, creating a cycle that can drive greater accuracy.

Riskified aims to provide a better way of fraud management, with the goal of helping users unlock better profits while safeguarding their customer experience.

Riskified Videos

Riskified Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesNorth America, South America, EMEA, APAC

Frequently Asked Questions

Riskified, headquartered in Tel Aviv, helps businesses to realize the potential of eCommerce by making it safe, accessible, and frictionless. Their eponymous platform allows online merchants to create trusted relationships with their consumers. Leveraging machine learning that benefits from a global merchant network, the platform identifies the individual behind each online interaction, helping merchants eliminate risk and uncertainty.

Signifyd Commerce Protection Platform, Kount, an Equifax company, and Forter are common alternatives for Riskified.

Reviewers rate Support Rating highest, with a score of 7.4.

The most common users of Riskified are from Enterprises (1,001+ employees).

Riskified Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)75%
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Comparisons

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Reviews and Ratings

(37)

Attribute Ratings

Reviews

(1-18 of 18)
Companies can't remove reviews or game the system. Here's why
September 05, 2023

Riskified User Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Because until now they have been dooing it very good but right now we are trying to fit ATO solution to all our business models and its being a little bit challenging
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Since day one, their team has been open and very receptive to how we operate and how we operate for our customers. Our goal is to provide exceptional customer service and experience. That focus drives a lot if not all aspects of how we operate as we continue to grow and serve our customers.
March 28, 2023

Highly recommend!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
One of the most impressive things about Riskified, that really sets them apart from their competitors, is their client service. We have a dedicated account manager who is highly knowledgeable about both Riskified and our business and is very easy to work with. Riskified has supported us as our business has grown and evolved.
January 04, 2023

Riskified Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our Riskified representative is fantastic and always available for assistance, direction, and general support.

Our Riskified representative is available to discuss current product offerings and new and upcoming product offerings, as well as assist me with any technical or interface type issues when they occur.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Riskified does an outstanding job of working with our team to customize our web app view (interactive tool) to make it suitable for our needs. They are always looking for innovative ways to make our process flow easy for our agents who utilize their tool and for a better customer experience when orders are screened.
Harrison Gutierrez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We needed to spin up hundreds of accounts very quickly, and their team, within a few days, was able to spin up a custom workflow for our team to do this at scale - they moved heaven and earth to make it possible practically overnight.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Since starting to work with Riskified 5 years ago, they have continually put in a significant effort to ensure our company and staff are getting what they need out of their platform. This includes approval rates, enhancements to their user-friendly web app, and working with our team on new fraud trends. Their staff listens to feedback and is constantly striving for improvements to enhance your customer's experience.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
As mentioned previously, support has always gotten back to me in a timely manner. However, the response I've received from different agents has been quite varied. Some will ask for additional information before approving an order, others won't. It would be good to adopt a more uniform approach to all orders!
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