Riverbed SteelCentral AppInternals Reviews

14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.0 out of 100

Do you work for this company? Learn how we help vendors

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Reviews (1-4 of 4)

Companies can't remove reviews or game the system. Here's why.
November 25, 2019
Erik Silva | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
SteelCentral AppInternals is in the company to provide visibility into the performance of multilayer and complexity applications. It aims to show a detailed picture of what each team needs to identify and solve their problems. And all of this in a collaborative and optimized way that makes life easier for everyone.
  • Try to end application downtime.
  • Optimize and improve troubleshooting.
  • Detect and identify existing problems.
  • A little complicated at first to use.
  • We found it a bit slow to give the answers.
Riverbed SteelCentral AppInternals at the company collaborates on monitoring Java and .net applications, as well as other third parties. An example scenario is the measurement we do from end to end of some applications to the web page. All this with real-time monitoring and identifying any delays in performance you have. Alerts can come from the browser, database, application, and even from the network.
The support I give the highest rating because it is really amazing. Every time we triggered the tool support, we were very well served very quickly and efficiently. The problems were solved quickly and without stress. The staff helped us within minutes and had a lot of patience with us.
Read Erik Silva's full review
November 07, 2019
Larry Chisholm | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
SteelCentral was purchased in addition to a riverbed device for network monitoring. New owners for the company wanted serious visibility into their custom-written applications and performance around said applications. Right out of the gate we were able to trace down a network latency issue between our database server, and our application server (.NET). The resolution of which was simple and gave an immediate bandwidth increase.
  • Root cause finding/remediation (it goes beyond analysis).
  • Shows latency between applications and servers.
  • Identifies long-running SQL queries, and puts the onus back on developers to clean up their SQL code.
  • Cost - Riverbed is really proud of their products, and the price shows.
  • More "point and click" repair opportunities.
  • Integration with Cisco DNA, tell which devices could have issues based upon the IOS version, etc.
It is well suited for companies wanting to get the most out of their applications, and have a good amount of money to spend. This product would be great for anyone's company, but it is a bit cost-prohibitive to SMB's. I would recommend to Riverbed to have a "per engagement" cost with trusted partners, to clear up performance issues on a one-time cost basis.
Fortunately, I've not had to use support very often. I will chide Riverbed on this, as I do any other company that outsources support to India. Please stop! When your customers can't understand the person on the other end, it makes support cases incredibly difficult. Please, Riverbed, use English as a first language talent.
Read Larry Chisholm's full review
January 25, 2019
Rob Bates | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use AppInternals to give us full stack visibility across cloud workloads and containers, showing full diagnostics for every transaction across our applications, which includes logs, network and payload data. We have a high number of applications spread across the organization, on-premise, and cloud-based. We had very little visibility into the stack trace of these applications.
  • Full stack visibility into application data is excellent.
  • Transaction element is very detailed and extremely helpful in diagnosing issues.
  • The support element from Riverbed has been great, including the turn around time for the few issues we had.
  • We found the platform slightly costly for the return. Having tried multiple products this was the best of the lot.
  • We did find a few applications where the diagnostic data wasn't overly insightful.
If you have multiple applications deployed natively and cloud-based, then AppInternals will be well suited to you. If your applications use multiple technologies, then again, this will be well suited to you. We have offices and users across the globe, so we needed a platform where we could measure the data from multiple geographic locations.
Read Rob Bates's full review
March 21, 2018
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Cuts down on the time to resolve complicated application issue. Now, we have been able to trace individual transaction to identify where the issue is whether in the application code, server, or network.
  • Transaction tracing is the most useful. Being able to have the transaction stitched together so we can see where the problem is has proven invaluable.
  • Support for PHP, DB, and other applications need to be supported. We have a broad range of applications that we would like visibility into but the list of currently supported applications is very small.
  • 9/10 - We had a couple of issues that required opening up tickets. The Riverbed support engineers usually resolve issues in a timely manner.
  • App Dynamics should try to find some measure of support or functionality in an SAP and People soft environments - however with the introduction of C++ agents - the People Soft realm will be covered shortly.
  • Additional support for next-gen mobile platforms also needs to be high on the roadmap prioritization.
We are a services organization and we use Riverbed SteelCentral AppInternals with our customers. It has allowed us to expand the footprint in the application management business with virtually all of our major accounts. We were able to expand and go into other applications that we weren't in or offering previously.

Now, we have a new value proposition for our customer enhanced visibility, enhanced stability, and we can reduce our cost to them because our cost structure is reduced by using Riverbed SteelCentral AppInternals.
Read this authenticated review

Riverbed SteelCentral AppInternals Scorecard Summary

Feature Scorecard Summary

Application monitoring (4)
9.5
Database monitoring (4)
9.5
Threshold alerts (4)
9.4
Predictive capabilities (4)
9.3
Application performance management console (4)
9.4
Collaboration tools (4)
8.4
Out-of-the box templates to monitor applications (4)
9.0
Application dependency mapping and thresholding (4)
9.5
Virtualization monitoring (4)
8.5
Server availability and performance monitoring (4)
8.4
Server usage monitoring and capacity forecasting (4)
9.0
IT Asset Discovery (4)
8.8

What is Riverbed SteelCentral AppInternals?

Riverbed’s SteelCentral AppInternals is a scalable application performance management tool that can be deployed on-premises, in the cloud, or as SaaS. AppInternals provides full-stack, code-level visibility that collects application performance data from the browser to back-end activity at 1-second intervals. It provides support for containerized mapping and visualization and is scaled to handle big data workloads.

AppInternals specializes in AI-based analytics components, which allow users to quickly recognize unexpected performance issues and maximize insights. The product is optimized to monitor and manage test and production environments, with additional purchasable capabilities to mold the tool to the user’s needs.

Riverbed SteelCentral AppInternals Technical Details

Operating Systems: Unspecified
Mobile Application:No

Frequently Asked Questions

What is Riverbed SteelCentral AppInternals?

Riverbed’s SteelCentral AppInternals is a scalable APM that is deployable on-premises, in the cloud, or as SaaS. It provides full-stack, code-level visibility with data collection at 1-second intervals and data mapping for containerized environments.

What are Riverbed SteelCentral AppInternals's top competitors?

AppDynamics, Nexthink, and Dynatrace are common alternatives for Riverbed SteelCentral AppInternals.

What is Riverbed SteelCentral AppInternals's best feature?

Reviewers rate Application monitoring and Database monitoring and Application dependency mapping and thresholding highest, with a score of 9.5.

Who uses Riverbed SteelCentral AppInternals?

The most common users of Riverbed SteelCentral AppInternals are from Mid-size Companies and the Automotive industry.