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RizePoint helps hospitality businesses manage multiple audits across different locations, addressing various critical business problems. …
Overview
What is RizePoint?
RizePoint in Salt Lake City provides quality management and audit software for regulatory compliance and safety, serving the food service, grocery, hospitality and retail industries.
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What is RizePoint?
RizePoint in Salt Lake City provides quality management and audit software for regulatory compliance and safety, serving the food service, grocery, hospitality and retail industries.
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Product Details
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- Tech Details
What is RizePoint?
RizePoint Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
RizePoint helps hospitality businesses manage multiple audits across different locations, addressing various critical business problems. The software allows users to keep records organized and manage action plans for tasks such as hotel evaluations, quality audits, cleanliness and condition audits, QSC audits, and compliance audits. This results in better accountability and compliance, particularly with safety standards, by providing a better reporting and tracking system for data.
The platform streamlines audit management by having everything in one place and providing the ability to report on collected data. Users can customize audits to suit their needs, making it easier to maintain brand consistency and ensuring that quality levels are up to par. The software also improves communication between hotel management and corporate offices, which is essential in protecting assets for both sides. All in all, RizePoint helps maintain standards across locations while keeping everyone accountable and on track with their auditing schedules.
User-friendly Interface: Several users have praised RizePoint for its user-friendly interface and simple layout, which make it easy to navigate and get the necessary information quickly. The program's customizable features allow users to adjust specific dashboards and home pages to fit their roles, which has been appreciated by many. Overall, the simplicity of the software has improved productivity for multiple reviewers.
Efficient Downloading: Many reviewers have commented on how quickly RizePoint downloads, making it a time-efficient option for businesses. This efficiency allows users to perform quality control tasks on their mobile devices while on-the-go or away from their desks, particularly useful in the hospitality industry where employees may not always be stationed at a computer.
Auditing Features: The auditing function within RizePoint has received high marks from several reviewers who found it to be the most helpful feature of the software. It allows users to perform audits, store audit data, report any information within the system, and generate reports that can be printed online. This is particularly useful for maintaining records online and printing reports when needed.
Slow performance: Several users have reported experiencing slow performance while using RizePoint. This has caused frustration and delays in their work processes.
Difficult navigation: Some users find it challenging to navigate the software, which can make it time-consuming to find the information they need. This difficulty in navigating the interface has been a common issue among several reviewers.
Glitches and information loss: A number of users have experienced glitches while using RizePoint, causing them to lose information or even reopen the application. This has resulted in wasted time and resources for some customers who rely heavily on this software.
Users have made several recommendations based on their experiences with RizePoint. The most common recommendations are as follows:
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Take the time to learn the site: Users suggest investing time in understanding the system, as navigating it can be a bit tricky. Becoming familiar with the site's features and functions will lead to a smoother user experience.
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Consider Steton as an alternative: Some users express a preference for Steton over RizePoint due to glitches and a lack of customer support. Considering alternative options that may better meet specific needs and address any technical or support-related concerns is advisable.
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Emphasize proper set-up: Users believe that proper set-up is crucial when using RizePoint. Investing time and effort into setting up the system correctly can lead to optimal performance and improved user satisfaction.
Overall, users recommend taking the time to learn the site, considering alternatives if necessary, and prioritizing proper set-up for a better experience with RizePoint.