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Robin

Robin

Overview

What is Robin?

Robin helps companies simplify workplace management with software for desk and room booking, in-office scheduling, visitor management and analytics to support decision making.

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Recent Reviews

Robin Review.

8 out of 10
March 27, 2024
We use it to book rooms for general meetings with clients or our colleagues.
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As easy as ABC

10 out of 10
December 02, 2020
Incentivized
After COVID-19 my organization adopted this software to manage and keep track the resources and assignment of workspaces along with shared …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Verified User
Employee in Marketing
Marketing & Advertising Company, 201-500 employees
JW
Jon Windred
Perfomance Associate Director
Neo Media World (Marketing & Advertising, 11-50 employees)
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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://robinpowered.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $419 per month
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Product Details

What is Robin?

Robin is a workplace management platform that streamlines workplace processes for enhanced in-office productivity. With desk and room booking software, alongside intelligent workplace automation and analytics, the platform empowers employees to reserve anything they need at the office. Since 2014, thousands of global organizations have trusted Robin for sustainable and scalable workplace optimization.

Desk and Room Booking: Desk and room booking, in-office scheduling, wayfinding, analytics, and 24/7 email and chat support. Includes 25 user licenses. Additional licenses available for purchase.

[Optional Add-Ons]

Visitor Management: Offers solutions for both guests and employees. Includes documents and pre-registration, host notifications, badge printing, visitor logs and a native iPad app.

Advanced Analytics: Tailor workplace insights with custom dashboards and reports, an Analytics API and unlimited data exports.

Priority Support: Direct access to expert help, including phone support, quicker response times and support queue priority.

Advanced Authentication and Security Integrations: Simplifies onboarding, adoption and maintenance with SAML SSO and Active Directory syncing, custom roles and permissions, and support for Microsoft Intune.


Robin Features

  • Supported: Desk Booking
  • Supported: Room Booking
  • Supported: Visitor Management
  • Supported: Workplace Analytics
  • Supported: In-office Scheduling

Robin Screenshots

Screenshot of Desk and room booking interface.Screenshot of Room display and mobile app.Screenshot of Workweek scheduling and office activities.Screenshot of Workplace analytics and occupancy data.

Robin Video

How Robin helps companies enable people to do their best work by giving everyone the ability to understand, use, and advance their workplace.

Robin Integrations

Robin Competitors

Robin Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish, Spanish, German, French, French Canadian

Frequently Asked Questions

Robin helps companies simplify workplace management with software for desk and room booking, in-office scheduling, visitor management and analytics to support decision making.

Robin starts at $419.

Envoy Desks, Skedda, and Condeco by Eptura are common alternatives for Robin.

Reviewers rate Support Rating highest, with a score of 10.

The most common users of Robin are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(37)

Attribute Ratings

Reviews

(1-18 of 18)
Companies can't remove reviews or game the system. Here's why
July 18, 2022

Easy to use, good to look at conference room display

Verified User
Director in Information Technology
Design Company, 11-50 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
I have rarely had to contact customer support, but when I have, they have provided quick answers to solve the problem I was having. The software is pretty easy to use and not too buggy, so I really haven't had the occasion to contact them needing support. And no users have ever had issues.
November 23, 2020

Easy and Quick

Verified User
Project Manager in Other
Architecture & Planning Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Support Rating
5
I don't have any use to contact support - any support needs are taken care of by our IT department
August 23, 2020

Great user experience

Verified User
Administrator in Information Technology
Real Estate Company, 201-500 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
Excellent timely and accurate responses. Their support section contains thorough and useful guides, alongside an instant chat function that quickly puts you in contact with their team. Their team has never failed to give me exactly the information I need. I am also in regular contact with my representative to go over potential uses and new functions.
August 20, 2020

Excellent Customer Service, New Features

Adam Gallant, FMP, LEED GA | TrustRadius Reviewer
Adam Gallant, FMP, LEED GA
Facility Manager
PagerDuty (Computer Software, 501-1000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
All of the interactions I have had with Robin recently (past 2 months) have been overwhelmingly positive. We ask lots of questions and they have answers. They even put us in touch with some of their other clients to compare notes about post-COVID return to office plans, and they are eager to understand our challenges in order to improve their product.
August 16, 2020

Robin Check-In and Kiosk

Verified User
Engineer in Information Technology
Internet Company, 1001-5000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
Being in an engineering role, I have dealt with many support teams and have also worked on support teams. Robin is always quick, friendly, and helpful. The Support team has gone above and beyond to deliver when we needed them to. I would say their Support team is one of the company's greatest assets.
August 13, 2020

Hot Desk Efficiency

TB
Tyler Bailey
Director of Business Operations
Zensho Agency (Staffing & Recruiting, 11-50 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
Fantastic support. From the initial meeting with sales team and account executive, to speaking with the implementation team, to any support in-between, we have been blown away. The service and communication has always been efficient.
March 13, 2020

Great for Google shops with limited conference rooms.

Verified User
Manager in Information Technology
Health, Wellness and Fitness Company, 501-1000 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
Whenever we had questions, the support was always quick and on top of things. There was no back and forth with a scripted level 1 tech before I could get to someone that had the actual answer, so I was able actually to get quick resolutions to issues.
February 27, 2020

You really can't go wrong with Robin

Isidoro "Roy" Jovero | TrustRadius Reviewer
Isidoro "Roy" Jovero
IT Support Engineer
Confluent (Computer Software, 1001-5000 employees)
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
8
Envoy support has always been a joy to work it, whether you're going through the dashboard chat, or through your rep. I feel that they always have your success as their priority and it makes me confident that they'd be able to help overcome any obstacles.
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