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RouteGenie has proven to be a valuable tool for managing routes efficiently, as reported by users who have switched from their previous …
Overview
What is RouteGenie?
RouteGenie is a NEMT software designed to minimize costs by building an efficient schedule everyday based on the capacity of vehicles. On average, RouteGenie states customers see a 10-20% reduction in the number of vehicles on the road and miles…
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What is RouteGenie?
RouteGenie is a NEMT software designed to minimize costs by building an efficient schedule everyday based on the capacity of vehicles. On average, RouteGenie states customers see a 10-20% reduction in the number of vehicles on the road and miles driven. Once the day is started, a lot of trip…
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Product Demos
How to Expand Your NEMT Business | NEMT Business Education | RouteGenie
YouTube
NEMT Software Key Features: Broker Integration | RouteGenie
YouTube
NEMT Software Key Features: Private Pay Module | RouteGenie
YouTube
Why Transportation Becomes a Barrier To Healthcare Access? | RouteGenie - NEMT software
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NEMT Software Key Features: Billing | RouteGenie
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NEMT Software Key Features: Repair Maintenance | RouteGenie
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is RouteGenie?
RouteGenie is a NEMT software designed to minimize costs by building an efficient schedule everyday based on the capacity of vehicles. On average, RouteGenie states customers see a 10-20% reduction in the number of vehicles on the road and miles driven. Once the day is started, a lot of trip changes are coming: new trips, no shows, driver call offs, and vehicle breakdowns happen everyday.
DispatchGenie adjusts in real-time, making live dispatching decisions and even muti-loading trips automatically. Transportation providers get trips from a wide variety of different sources. Getting all of them into one place with the most up-to-date and information is critical.
The ImportGenie offers real-time integrations to make information flow into systems seamlessly.
BillingGenie helps maintain the financial health of a business by making it easier to generate billing. This will include broker billing, and CMS 1500 forms.
DispatchGenie adjusts in real-time, making live dispatching decisions and even muti-loading trips automatically. Transportation providers get trips from a wide variety of different sources. Getting all of them into one place with the most up-to-date and information is critical.
The ImportGenie offers real-time integrations to make information flow into systems seamlessly.
BillingGenie helps maintain the financial health of a business by making it easier to generate billing. This will include broker billing, and CMS 1500 forms.
RouteGenie Screenshots
RouteGenie Video
Watch NEMT Driver App
RouteGenie Integrations
- Authorize.net
- Twilio
- Sentry
- Change Healthcare
- ModivCare
- MTM
- Veyo
- MAS
- CTG
RouteGenie Competitors
RouteGenie Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
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Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
RouteGenie has proven to be a valuable tool for managing routes efficiently, as reported by users who have switched from their previous software. By utilizing RouteGenie, users are able to easily access past reservations and reference important information such as assigned drivers, completion times, and Dry Run notes. The support staff of RouteGenie has also received positive feedback for their responsiveness and willingness to address questions and problems promptly. They escalate any issues to developers if necessary.
However, it's important to note that some users have had negative experiences with the platform. They felt misled about certain features and were required to pay for modifications. Despite this, many users have found that implementing RouteGenie has improved their scheduling tasks and enabled more efficient dispatching decisions. This has resulted in increased trip volume without the need for additional vehicles.
Users recommend RouteGenie for companies aiming to grow and enhance their operations. It is advised to familiarize oneself with the product before scaling the business. Although there are plans to try the concierge billing feature in 2022, its effectiveness is yet to be determined.
Overall, customers have had positive experiences working with the employees of RouteGenie. They appreciate being treated with respect and value the responsiveness of the team regarding ideas and suggestions. Implementation of the software has led to increased driver efficiency and improved dispatcher capabilities. However, it is worth mentioning that some users encountered difficulties while trying to make RouteGenie work and were unable to recreate their everyday schedules using the platform.
Clean Interface and Customization Options: Many users have praised RouteGenie for its clean interface and appreciated the various customization options available. They found the interface to be user-friendly, making it easy to navigate and utilize different features.
Real-Time Vehicle Tracking: The real-time vehicle tracking feature in RouteGenie has been a huge help for many dispatchers. Users mentioned that it provides them with a bird's-eye view of their entire fleet, enabling better monitoring and management of their vehicles in real-time.
Compatibility with Brokers' Portals: Several users have liked that RouteGenie is compatible with their brokers' portals. This compatibility allows them to streamline all of their transportation brokers into one software for their drivers, simplifying operations and improving efficiency.
Cons:
- Lack of tool-tips for customization options: Some users have suggested that tool-tips would be helpful in the software to clarify the purpose of customization options, as they found it difficult to understand their functionality without additional guidance.
- Inaccurate routing and overestimated travel time: Several users have mentioned that the routing in the software is not always accurate and tends to overestimate travel time compared to Google Maps. This discrepancy can lead to inefficient planning and potential delays in delivery schedules.
- Random glitches and cluttered interface: Users have reported encountering random glitches while using RouteGenie, which require contacting support for resolution. Although these issues are usually easily fixed, they can still disrupt workflow. Additionally, some reviewers find the interface cluttered with multiple tabs, making navigation more complex than necessary.