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Routespring

Routespring

Overview

What is Routespring?

Routespring is business travel without personal credit cards. Routespring aims to empower companies with realtime visibility and controls that helps teams #GoFurther. Beyond technology, Routespring states they truly care for people whose jobs require them to be traveling. Finding them…

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Recent Reviews

TrustRadius Insights

Routespring has addressed the frustrations users encountered with limited choices and difficulties in booking flights on other platforms. …
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Great Experience with Routespring

10 out of 10
April 20, 2022
We have a huge team of field sales and merchandising teams who have to visit various retail stores across the country. Due to the nature …
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Pricing

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Economy

$0

Cloud
per month

Business

$999

Cloud
per month

First

$2,999

Cloud
per month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://routespring.com/pricing/

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Routespring?

Routespring is business travel without personal credit cards.

Routespring aims to empower companies with realtime visibility and controls that helps teams #GoFurther. Beyond technology, Routespring states they truly care for people whose jobs require them to be traveling. Finding them safe, clean hotels and best flights that are cost-effective and in company budget; boasting a customer service that is better than the best out there.

Routespring Features

  • Supported: Book business travel without personal credit cards
  • Supported: Pay only for people who travel
  • Supported: Book rooms as late as 5:00 am
  • Supported: Anytime zero-cost travel support
  • Supported: Granular policy controls
  • Supported: Real-time visibility in travel

Routespring Screenshots

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Routespring Video

Corporate Travel Management Software For Faster Implementation

Routespring Integrations

Routespring Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported LanguagesEnglish
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Comparisons

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Reviews and Ratings

(2)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Routespring has addressed the frustrations users encountered with limited choices and difficulties in booking flights on other platforms. With its automated flight booking system, Routespring has saved users hours of time by streamlining the process. Customers have praised Routespring for solving multiple problems, such as optimizing unused credit utilization and tracking live expenses with FluidCash Card. Users find Routespring to be the best platform for business travel due to its user-friendly interface, customization options, and round-the-clock customer support. It simplifies travel management by centralizing bookings, setting budgets, and automating approval requests, making it an ideal solution for employees to book travel at one place, set budgets, and track spending in real-time. In addition to these benefits, Routespring facilitates communication among coworkers across different locations and offers a turnkey travel booking solution for companies. Users appreciate the excellent customer service provided by Routespring, including instant responses and support for last-minute changes and cancellations. Overall, Routespring offers budget control features, automated spend tracking, and a valuable travel experience that meets the needs of businesses and individuals alike.

User-Friendly and Easy to Navigate: Reviewers have consistently praised Routespring for being user-friendly and easy to navigate. Many users have found the software to be straightforward and intuitive, allowing them to quickly search for flights and make bookings without any hassle.

Comprehensive Airline Selection: The comprehensive airline selection offered by Routespring has been highly appreciated by reviewers. Users have mentioned that they were able to find a wide range of airlines on the platform, giving them more options when it comes to selecting their preferred carriers.

Prompt Customer Support: The prompt response time of the customer support team at Routespring has received positive feedback from many reviewers. Customers have commended the friendly and responsive nature of the support staff, who are readily available to address any queries or concerns in a timely manner.

Limited reporting features: Some users have found the reporting features to be limited and in need of improvement. They suggest improving the FAQ section to include more samples of solutions for tackling issues.

Lack of options for slicing and dicing travel spend reports: Users have expressed a desire for more options when it comes to analyzing and organizing their travel spend reports. They would like to see additional ways to slice and dice the data, allowing for deeper insights into their expenses.

Certain hotels not participating: A limitation mentioned by users is that some hotels have chosen not to participate in the Routespring program, which reduces the available options for users. This restriction limits their choices when booking accommodations through the platform.

Users commonly recommend the following for Routespring:

  1. Keeping personal information updated: Users emphasize the importance of regularly updating personal information in Routespring.
  2. Outstanding customer support: Users highly recommend Routespring for its exceptional customer support.
  3. Trying Routespring before considering other tools: Users suggest giving Routespring a try before exploring alternative travel management options.
  4. Starting with a pilot of a few travelers: It is recommended to start with a pilot of a few travelers to test if Routespring meets the organization's needs.
  5. Last-minute bookings and easy export: Routespring is recommended for last-minute bookings and the ability to easily export travel information.

Attribute Ratings

Reviews

(1-2 of 2)
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Score 10 out of 10
Vetted Review
Verified User
We cover travel costs for the presenters and rare disease patients spread out across the U.S. and Europe who attend our annual conference. In the past, we've implemented the usual "submit your receipt for reimbursement" method for travel costs. But as we've grown, this has become difficult to track and implement. We were looking for a one-stop-shop where attendees could book their flights, and we could pay for them automatically, eliminating that reimbursement step. We tried a few different platforms and finally found Routespring after another agency we thought was the answer dragged out our account setup process for almost two months. Anup and his team quickly solved our problem within a day, getting our account set up and functional right away, and were even able to tweak a few features on the backend to meet our particular needs. Many of our guests are not tech savvy, and Routespring's response time to those who needed help booking through the platform was phenomenal. We were able to quickly book everyone who needed a flight to the conference this year on their preferred airline, and the total for all ticket prices still came in under our planned budget.
  • Customer service
  • Cost management
  • Traveler tracking
  • It's hard to tell where to go to book a flight right after you create an account.
  • It is a pretty basic design - I think they'd raise confidence in their tech skills even further if the site were a little flashier.
  • The site is geared toward companies whose employees all have the same email address domain. However, they are able to accommodate different email addresses if you provide them so they can add the domains to your account.
Routespring is definitely well suited for companies looking to keep track of all of their employee travel in one place, set a cap on spending for flights, provide reports when needed on travel costs and eliminate the need for employees to collect multiple receipts to turn in for travel reimbursement at the end of a trip. It is a simple platform to use once you get the hang of it, which really doesn't take that long if you are even mildly tech-savvy. As a non-profit with guests who were booking travel to our annual conference from all over the world, we did run into a few things that didn't quite fit (ex: couples booking together have to choose their spouse under the "employees" tab, and we had to make certain we had every single email address domain name our guests were using entered on the backend, so they were able to book with that email address). But these were small details and not deal breakers for us using the platform.
  • This platform saved us many, many employee hours by eliminating the need to book flights for guests, track and approve travel receipts and dispense reimbursement.
  • Our guests could easily book their flights in one place with a line of credit we were invoiced for weekly, with our credit card on file as a backup. For the first time ever, our travel planning is completely done two months before the Conference.
  • We were able to set spending caps on ticket prices to stay within our budget, and we received notifications if anyone requested a ticket above the limit we set or tried to upgrade on our account.
Our experience with larger booking agencies has so far been unimpressive. It seems like, because we are a small non-profit with a smaller budget, we were definitely not top of mind for customer service and often waited up to a week for questions to be answered. Routespring is a small but mighty organization that will definitely make a name for themselves in this arena if they continue on the path they're on now. They work hard and quickly to ensure you are satisfied with their service and that your guests have a seamless experience booking travel and accommodations on their platform. It is obvious that they truly care about their clients.
After trying for weeks to (unsuccessfully) set up an account with another online booking agency, we contacted Routespring to see if they could help us based on the great reviews we saw. It took them about three days total to have everything in place and ready for our guests to start booking their flights while ticket prices were still reasonable. They have been attentive to all of our needs, respond quickly and professionally to guest questions, and are a lot of fun to work with as well. We couldn't have asked for a better partner for this project!
We did because a) it is inexpensive and b) to provide our guests booking flights with the highest level of support they can receive. But honestly, we received quality support before we ever even upgraded to premium. The Routespring team goes above and beyond to help however they can no matter what.
No
Routespring is set up for corporate travel, meaning those creating accounts will all have the same email address domain. However, in our case, we have guests booking from all over the world from many different organizations and emails. We realized quickly that we wouldn't be able to send out invites to our list to join Routespring and book a flight as the program was created to accept the same email domain. So I contacted our account manager Anup to see if there was anything at all we could do, and he responded within minutes that he could fix it and quickly helped us add each and every different domain name we needed into our account on the backend to ensure that all of our registered guests were able to join and book.
Score 10 out of 10
Vetted Review
Verified User
We have a huge team of field sales and merchandising teams who have to visit various retail stores across the country. Due to the nature of business, our travel cost directly impacts our cost of goods sold. For that reason we need better visibility and controls in our travel spend. Routespring does an excellent job in doing just that. With Routespring, we can control travel cost with appropriate budget controls, and approval process. Plus, the centralized payments for all of our company travel makes it very convenient for our field teams to travel worry-free.
  • User-friendly approval process
  • Centralized payments for all travel
  • Excellent & very responsive customer service and account management
  • Flexible budget controls
  • Reports
Routespring has worked great for us for following reasons:
  1. We prefer not to have our employees pay for travel to avoid the reimbursement process as much as possible. Routespring's ability to configure centralized payments and extensive prepaid inventory helps us achieve that.
  2. We need closely control our travel spend as it directly impacts our cost of goods. The ease of configuring budget controls at multiple levels help us manage the costs almost effortlessly.
  3. Above all, Routespring has an excellent team of support people. Our team is super happy with their professional approach and responsiveness. We have never had any issue.
  4. On the admin side as well, I have always had a great experience in getting things done with the help of their account management team. We have been able to make changes and process updates on very short-timelines. They have competitive rates and they always maintain consistent communication on how to bring costs down.
  • We've improved travel policy compliance with approval process. We achieve average 97% compliance.
  • We have utilized 83% of the airlines credits with Routespring's automated credit use feature.
  • Overall we have saved 55% by switching to Routespring from TripActions
At the time, TripActions did not have sufficient price controls or out of policy approval process for us to continue using them. Routespring makes it very easy to have visibility and control on our travel spend.
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