Rubrik

Rubrik

Customer Verified
Top Rated
About TrustRadius Scoring
Score 9.5 out of 100
Top Rated
Rubrik

Overview

Recent Reviews

The simple way to back-up

10 out of 10
September 07, 2021
The best backup and DR platform I have ever used. Implemented in two weeks for our environment of VMware and file servers. Every system …
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Reviewer Sentiment

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Awards

TrustRadius Award Top Rated 2022
TrustRadius Best of Award, Best Of Relationship 2022
TrustRadius Best of Award, Best Of Feature Set 2022
TrustRadius Award Top Rated 2021

Popular Features

View all 14 features

Snapshots (98)

9.5
95%

Management dashboard (99)

9.5
95%

Retention options (99)

9.2
92%

Deduplication and file compression (97)

9.1
91%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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What is Rubrik?

Rubrik is cloud data management and enterprise backup software provided by Palo Alto-based Rubrik, Inc. It is a software platform that provides backup, instant recovery, archival, search, analytics, compliance, and copy data management in one secure fabric across data centers and clouds.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

What is Veeam Backup for Microsoft 365?

Veeam® Backup for Microsoft Office 365 eliminates the risk of losing access and control over Office 365 data including Exchange Online, SharePoint Online, OneDrive for Business and Microsoft Teams — so that data is always protected and accessible.

What is Veeam Backup & Replication?

Veeam’s® premier product, Veeam Backup & Replication™, delivers availability for all cloud, virtual, Kubernetes and physical workloads. Through a management console, the software provides backup, archival, recovery and replication capabilities.

Features Scorecard

Data Center Backup

9.3
93%

Product Details

What is Rubrik?

Rubrik is cloud data management and enterprise backup software provided by Palo Alto-based Rubrik, Inc. It is a software platform that provides backup, instant recovery, archival, search, analytics, compliance, and copy data management in one secure fabric across data centers and clouds.

Its software is also designed to be vendor-agnostic, and supports the most commonly used operating systems, databases, hypervisors, clouds, and SaaS applications. And while you can utilize Rubrik’s software completely on the cloud, Rubrik also integrates with on-premises hardware, and even provides their own proprietary Rubrik appliances.

Key Features

Policy-driven
Rubrik functions through a single policy engine that orchestrates service level agreements (SLAs) across the data lifecycle. Management is automated across hybrid and multi-cloud environments with one programmatic interface.

Analytics & Reporting
Rubrik’s software creates customized reports and data visualizations for user’s platforms on operational efficiency, compliance, and capacity utilization.

Security & Compliance
Data stored and backed up through Rubrik is secured in-transit and at-rest throughout its lifecycle, regardless of location. Rubrik delivers granular role-based access control while automating compliance reporting to complete various industry and internal audits. Users can quickly recover from ransomware through immutable backups native to the platform.

Rubrik Features

Data Center Backup Features

  • Supported: Universal recovery
  • Supported: Live recovery
  • Supported: Recovery verification
  • Supported: Business application protection
  • Supported: Multiple backup destinations
  • Supported: Incremental backup identification
  • Supported: Backup to the cloud
  • Supported: Deduplication and file compression
  • Supported: Snapshots
  • Supported: Flexible deployment
  • Supported: Management dashboard
  • Supported: Platform support
  • Supported: Retention options
  • Supported: Encryption

Rubrik Screenshots

Rubrik DashboardData ArchivalGoogle-like SearchSLA Domain

Rubrik Video

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Rubrik Competitors

Rubrik Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)60%
Enterprises (more than 500 employees)40%

Rubrik Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported CountriesNA, LATAM, EMEA, APJ
Supported LanguagesEnglish

Comparisons

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Frequently Asked Questions

What is Rubrik?

Rubrik is cloud data management and enterprise backup software provided by Palo Alto-based Rubrik, Inc. It is a software platform that provides backup, instant recovery, archival, search, analytics, compliance, and copy data management in one secure fabric across data centers and clouds.

What is Rubrik's best feature?

Reviewers rate Live recovery highest, with a score of 9.7.

Who uses Rubrik?

The most common users of Rubrik are from Enterprises (1,001+ employees) and the Information Technology & Services industry.

Reviews

(1-16 of 16)
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Score 10 out of 10
Vetted Review
Verified User
Review Source
My team loves the support that Rubrik offers. They are quick to respond and work well within the team. They also like how its set up for them to easily get in to make it fix and the monitoring that comes along with it. This helps us stay ahead of issues with the system!
Score 10 out of 10
Vetted Review
Verified User
Review Source
Rubrik support is hands down some of the best product support we have. They know their product and are quick to assist. Submitting support cases is easier and they are very responsive. You don't have to use Rubrik support often but when you do they have your back.
George Pickersgill | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
The Rubrik support team are one of the main reasons I rate this product the way that I do. They're professional, responsive and quite proactive.

All of the people I have dealt with have had great product knowledge of the product and the wider infrastructure that Rubrik interacts with.
February 24, 2021

Rubrik Review

Score 10 out of 10
Vetted Review
Verified User
Review Source
On the phone, web or email, you speak to a technician at the first point of contact. This has meant the limited number of calls we have had, have been dealt with quickly and smoothly.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Support has always been great with Rubrik. From adding more support sites that allows 24/7 support will give the piece of mind if any issue occurs. Sometimes even the local account team will help to ensure great quality service that goes beyond what is expected for optimal service.
Jewemars Christian Riano | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Based on my experience and user journey. support is fast based on how you set your priority level of the issue. Support seems to have a right tool to support its customer. In my experience no issues was left unturned from the support.
February 23, 2021

Amazing simplicity

Score 10 out of 10
Vetted Review
Verified User
Review Source
Rubrik support is very good. This is part of those modern companies who take extra caution on support. Rubrik support is not only limited to their product, they can touch any other aspect of the data chain : Cisco, vmware, Nutanix, .... they are all terrain experienced IT people able to understand your problem from A to Z.
Score 10 out of 10
Vetted Review
Verified User
Review Source
I have had nothing but great service from Rubrik's support. The support tunnel option is great as they can connect without the need for WebEx or JoinMe to work on your cluster. They are always willing to perform upgrades even though upgrading is super easy for the customer, but some would prefer support to do them.
Score 9 out of 10
Vetted Review
Reseller
Review Source
Their support team is fantastic. They take pride in their work and will take the extra time to answer questions or demonstrate features. Their team makes you feel like they are driven to make it easy as can be.