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Sabre Red Workspace

Sabre Red Workspace

Overview

What is Sabre Red Workspace?

Sabre Red Workspace, from Sabre Travel Network, is travel agent workspace management solution.

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Recent Reviews

TrustRadius Insights

Sabre Red Workspace is a versatile software that caters to the needs of travel agents, corporate travel departments, and individual …
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Pricing

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What is Sabre Red Workspace?

Sabre Red Workspace, from Sabre Travel Network, is travel agent workspace management solution.

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  • No setup fee

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  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Sabre Red Workspace?

Sabre Red Workspace Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings

(10)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Sabre Red Workspace is a versatile software that caters to the needs of travel agents, corporate travel departments, and individual travelers. Users have praised its ability to quickly search and book flights, providing real-time availability and pricing information. With a user-friendly interface, agents can easily find the lowest prices for specific date sets, ensuring cost-effective bookings.

The software not only offers a smooth reservation process but also eliminates errors, providing a secure and reliable experience for users. In case any issues arise, the 24-hour support from Sabre Red Workspace Helpdesk is readily available to assist agents. Corporate travel departments appreciate the software's capability to handle larger group bookings and meetings efficiently.

Sabre Red Workspace seamlessly integrates with SAP Concur Travel and Expense accounts, empowering employees to book their own transient reservations online. Flight schedules can be conveniently viewed in one central location, making it effortless for users to find the most affordable ticket options. Additionally, hotel bookings are streamlined with all necessary information located in one place.

One notable advantage of Sabre Red Workspace highlighted by airlines is its user interface system's ability to reserve flight seats for longer periods compared to other systems. This feature benefits both agents and customers by allowing ample time to finalize arrangements without losing out on preferred seating options.

Overall, Sabre Red Workspace proves to be an invaluable tool for travel professionals and individuals alike, offering efficient flight searches, secure bookings, comprehensive travel management capabilities, and reliable customer support.

Efficient Interface: Reviewers have consistently praised the efficient keystroke-based interface of Sabre Red Workspace, allowing them to quickly navigate and perform tasks. Several users have expressed satisfaction with the system's ability to streamline their workflow and enhance productivity.

Real-time Information: Many reviewers appreciate Sabre Red Workspace's real-time functionality, which provides up-to-date pricing and availability information. This feature has been described as advantageous for travel agents in finding the best fares for their clients. Users value being able to access current data at their fingertips.

Red Apps Suite: The suite of Red Apps offered by Sabre Red Workspace has received positive feedback from multiple reviewers. These customizable apps simplify workflows and cover various categories, including some that are available at no extra charge. Users find these apps valuable in enhancing their efficiency and optimizing their work processes.

Frustration with Support System: Some users have expressed frustration with the support system of Sabre Red Workspace, stating that it has not been working well and often requires payment for assistance.

Steep Learning Curve: The software has been described as having a steep learning curve, making it difficult for users to adapt. Users have complained that it is specific to itself and requires the memorization of numerous keystrokes.

Lack of Visual Elements and Click-Based Commands: Several users have expressed a desire for more visual elements and click-based commands in Sabre Red Workspace. They feel that the software's reliance on code and text-speak acts as a barrier to understanding and usability.

Attribute Ratings

Reviews

(1-1 of 1)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
Sabre Red Workspace is the sole global distribution system that our organization uses to book all business travel reservations. While our corporate travel department uses it to book flights for attendees of larger groups and meetings, Sabre Red Workspace is also configured to our company's SAP Concur Travel and Expense account, an integration which allows all employees to book their own transient reservations online.
  • Sabre Red Workspace is constantly evolving to keep up with technology trends. For example, it is now available for agents to download on their iPads so that they can work from anywhere.
  • Sabre Red Workspace offers a suite called Red Apps which has many categories of useful apps that can customize your experience (some at no extra charge) and help simplify workflows.
  • Sabre Red Workspace provides a comprehensive library of every format or command that an agent could ever need to do his or her job.
  • Having to look up government hotel rates separately via Government Suite instead of seeing them listed with common availability result lists is not ideal.
  • The mandatory migration from Sabre Stars to Sabre Profiles was a difficult adjustment for seasoned agents like myself to get used to. Working with Stars was so much easier.
If your company has corporate discounts with preferred airlines and hotel chains, Sabre Red Workspace makes it really simple to manage those programs using snap codes and HIC tables and ensure that the appropriate savings are automatically applied to all applicable reservations.
  • Sabre Red Workspace's canned and customizable scripts and mid/back office QC routines that we have in place have reduced the amount of agent errors.
  • The number of debit memos our agency receives has not been completely eliminated, but it has significantly decreased.
In my 14 years of using Sabre Red Workspace, their software support desk has always offered top-notch customer service and professionalism. Their representatives are extremely knowledgeable, and there has never been a time where they weren't able to quickly and accurately resolve our issues or answer our questions when we called, and we have never been charged for their assistance.
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