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The Sabre SynXis Enterprise Platform offers a comprehensive set of tools to help hotels manage their operations more efficiently. Users …
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What is SynXis Enterprise Platform?
Sabre Hospitality offers SynXis Enterprise Platform, a hotel operations management platform.
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What is SynXis Enterprise Platform?
Sabre Hospitality offers SynXis Enterprise Platform, a hotel operations management platform.
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What is SynXis Enterprise Platform?
SynXis Enterprise Platform Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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The Sabre SynXis Enterprise Platform offers a comprehensive set of tools to help hotels manage their operations more efficiently. Users are able to centrally manage their rates and inventory, making it easy to compare rates with other properties. This allows users to maximize revenue through effective pricing strategies and comp set evaluation. The platform also integrates with other systems used by online companies such as Expedia, providing a seamless experience for customers.
Another key feature of the Sabre SynXis Enterprise Platform is its responsive booking engine, which streamlines the booking process and helps manage the flow at the front desk and on property at the hotel. As a result, users report higher booking conversion rates than with previous booking engines. Additionally, Sabre SynXis Enterprise Platform helps manage internal travel planning organization and employee cruise rates tracking, which enables hotel employees to easily arrange travel for themselves and their colleagues.
Users of Sabre SynXis Enterprise Platform appreciate its ability to handle bookings and reservations accurately and efficiently. The platform is also effective in managing hotel inventory, reservation emails, and more. With no major bugs reported, users are confident in its reliability. Overall, the Sabre SynXis Enterprise Platform solves business problems for hotels by providing centralized management tools that streamline operations and enable data-driven decisions that optimize revenue.
User-Friendly Interface: Reviewers have consistently noted that the Sabre SynXis Enterprise Platform is user-friendly and easy to understand. A few hours of training are enough for new employees to become proficient in using the system, thanks to its intuitive design and color-coded interface.
Efficient Hotel Operations: The software is fast and efficient when it comes to regular hotel operations, which has been highlighted by several users. However, some reviewers have mentioned that audit tasks may take longer compared to other systems, requiring manual tape switching and other manual processes.
Easy Travel Planning: Many users appreciate how Sabre SynXis offers a one-stop-shop for all travel planning needs. It makes finding the best prices for work-related travel quick and straightforward. Additionally, the Synxis Booking Engine program for guests is easy-to-use, allowing them to make direct bookings with just a few clicks.
Slow and Freezes: Users have reported that Sabre SynXis Enterprise Platform is slow and freezes frequently, causing inconvenience. Some users have even noted that these issues can lead to lost reservations or errors in bookings.
Unintuitive Layout: The platform is described as unintuitive and the layout can be confusing, with repetitive steps that make it difficult to complete transactions quickly. Several reviewers have mentioned the need for a more streamlined interface.
System Outages: The system has been noted to have a lot of system outages and unnecessary updates. Multiple users have expressed frustration at having to deal with these interruptions, which can cause delays in completing tasks or processing payments.
Users have provided several recommendations based on their experience with the software for hotels and the hospitality business. The three most common recommendations are to make reports more structured, to be prepared for program glitches after updates, and to ensure integration capabilities and 24-hour administrative support before purchasing.
Users suggest that the software could benefit from more structured reporting capabilities, allowing them to organize and present data efficiently. They also advise being prepared for program glitches that may occur after software updates, and recommend that the provider promptly address any bugs or glitches. Additionally, users highlight the importance of ensuring integration capabilities with other systems or platforms, as well as having 24-hour administrative support.
While users find the software incredibly simple and easy to use, they caution against overconfidence when managing accounts receivable. However, despite these considerations, users would definitely recommend this software to any hotelier seeking a solution for their business needs.