Sage CRM

Sage CRM

About TrustRadius ScoringScore 8.5 out of 100
Sage CRM

Overview

Recent Reviews

My Experience about Sage CRM

9
March 22, 2022
Sage CRM is simple and easy to use. We have been using it for many years and it performs outstandingly. Sage CRM provides a tutorial as …
Verified User
Manager in Information Technology
Higher Education Company, 201-500 employees
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Green Sage wins the page

10
March 15, 2022
Sage is the platform we use to process invoices throughout the company. We have over 40 schools and Sage makes it effortless to approve …

Why I Miss Sage CRM

6
October 06, 2015
We no longer use Sage CRM but previously we used it as our client relations management system. It was used across the whole organization. …
Verified User
Analyst in Information Technology
Management Consulting Company, 11-50 employees
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Sage - The Spice of Sales

3
October 02, 2015
We use Sage CRM for our sales team, as a lead and sales tracker and for our email marketing. It's only used by our sales team. Our …

Reviewer Sentiment

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Positive ()
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Negative ()
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Awards

TrustRadius Award Top Rated 2018

Popular Features

View all 31 features

Customer data management / contact management (18)

8.8
88%

Opportunity management (18)

8.5
85%

Territory management (18)

8.3
83%

Customizable reports (18)

7.9
79%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Sage CRM (cloud)

$45

Cloud
Per User per Month

Sage CRM (on premise)

On Premise
Lifetime License per Seat

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $33 per month

Features Scorecard

Sales Force Automation

8.5
85%

Customer Service & Support

8.3
83%

Marketing Automation

8.4
84%

CRM Project Management

8.7
87%

CRM Reporting & Analytics

8.1
81%

Customization

8.4
84%

Security

8.3
83%

Social CRM

8.3
83%

Integrations with 3rd-party Software

8.2
82%

Platform

7.3
73%

Product Details

What is Sage CRM?

Over 14,000 small and medium sized companies across the globe use Sage CRM. The vendor says Sage CRM helps users to accelerate sales, drive business productivity and make customer interactions count. It is used by enterprising, growing companies seeking new ways to interact with customers, leverage the power of social media and leverage mobile developments to further grow their business. 

Sage ERP can be connected to Sage CRM. The vendor says this integration can yield better business insight, increased efficiencies and productivity, and a single, customer-centric view across their entire business. 

Sage CRM Features

  • Supported: Quick To Deploy
  • Supported: Easy To Use
  • Supported: Configurable
  • Supported: Flexible to Customize for Your Workflows
  • Supported: Affordable

Sage CRM Video

Visit http://video.sagecrm.com/index.php to watch Sage CRM video.

Sage CRM Downloadables

Sage CRM Integrations

Sage CRM Competitors

Sage CRM Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)40%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)10%

Sage CRM Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows
Mobile ApplicationApple iOS, Android
Supported Countries24 countries worldwide
Supported LanguagesMulti-language

Comparisons

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Frequently Asked Questions

What is Sage CRM?

Sage CRM is an SMB-oriented CRM platform offered in both SaaS and on-premise editions. Unlike the Sage SalesLogix product, the SaaS version is a true multi-tenant offering. The platform offers excellent integration with Sage ERP and accounting products. It is also a good global solution and is available in many languages and is used by over 12,000 customers worldwide, with many customers in Europe.

How much does Sage CRM cost?

Sage CRM starts at $33.

What is Sage CRM's best feature?

Reviewers rate Scripting environment highest, with a score of 9.

Who uses Sage CRM?

The most common users of Sage CRM are from Mid-sized Companies (51-1,000 employees) and the Information Technology & Services industry.

Reviews and Ratings

 (81)

Ratings

Likelihood to Renew (11)

5.1
51%

Usability (12)

8.6
86%

Performance (2)

8.2
82%

Support Rating (9)

8.2
82%

In-Person Training (1)

7.0
70%

Implementation Rating (2)

8.0
80%

Reviews

(1-12 of 12)
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April 05, 2022

I like the focus on keeping good accounting records at all times

Francisco Martinez | TrustRadius Reviewer
Francisco Martinez
Ecommerce Manager
GANEM (Market Research, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Review Source

Usability

10
Ad-hoc reporting is easy and sensible, along with journal entry and review. In general, it is a good tool for medium-sized companies. Integration is as easy as highlighting a series of cells containing a description, account, debit, and credit for each line item in the journal entry.you can easily navigate to very specific GL lines because the analysis codes are inside the account string.
March 22, 2022

An amazing product for managing sales processes

Verified User
Manager in Sales
Information Technology and Services Company, 501-1000 employees
Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

9
Overall usability is good as most of the team members use it effectively without any problems. We have customised dashboards according to our needs and that really helps the team to understand it. Plus uploading new leads/meetings is also very easy. One of the best use case is reporting. Reporting is available with only managers and can be easily to get desired results.
March 21, 2022

Improving our sales with Sage CRM

America Castañeda | TrustRadius Reviewer
America Castañeda
Division Sales and Marketing Manager
American Residential Services (Consumer Services, 5001-10,000 employees)
Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

9
Excellent integration with the most important social networks (LinkedIn, Facebook and Twitter) to get leads. The mobile app is quite useful for speeding up the tasks at hand and not relying on the computer or being in the office to get them done.
March 17, 2022

Fine but Only If You Are Already A Sage Customer

David Oliva | TrustRadius Reviewer
David Oliva
General Manager
Organomation (Medical Device, 11-50 employees)
Score 7 out of 10
Vetted Review
Verified User
Review Source

Usability

6
It is fairly easy to use but the plug-ins and connections to non-Sage programs can be really hit or miss. I think the issue is that these connections are developed by third parties and the quality of them is not truly verified by Sage. It can be a frustrating experience when these connections do not work.
February 23, 2021

Improved sales returns and customer expansion with Sage CRM

BP
Brittany Powells
Senior Account Supervisor
Aliance data.com (Marketing & Advertising, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Review Source

Usability

10
Helped us improve on our sales and build up client base while still maintaining their contact databases.
The system is relatively cheap compared to deliverables and it's easier to understand and use.
Managers no longer need to sit down with staff since it's easier to track from the system on specific key parameters that guide us towards realizing better returns.