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Sage CRM Reviews

54 Ratings
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Score 8.2 out of 100

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Reviews (1-3 of 3)

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October 02, 2015

Sage CRM: Simple and adequate...

Anonymous | TrustRadius Reviewer
Verified User
Score 7 out of 10
Vetted Review
Verified User
Review Source

Usability

7
It does its job. Missing a few things here and there that can be remedied with outside add-ons.
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April 29, 2015

Easy peasy

Anonymous | TrustRadius Reviewer
Verified User
Score 10 out of 10
Vetted Review
Verified User
Review Source

Usability

10
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Sage CRM Scorecard Summary

Likelihood to Recommend (54)
8.2
Likelihood to Renew (11)
5.1
Usability (3)
8.3
Performance (1)
8.2
In-Person Training (1)
7.0
Implementation Rating (1)
8.0

Feature Scorecard Summary

Customer data management / contact management (10)
10.0
Workflow management (9)
10.0
Territory management (10)
10.0
Opportunity management (10)
10.0
Integration with email client (e.g., Outlook or Gmail) (9)
10.0
Contract management (7)
5.6
Quote & order management (9)
10.0
Interaction tracking (9)
10.0
Channel / partner relationship management (9)
10.0
Case management (9)
10.0
Call center management (8)
10.0
Help desk management (8)
10.0
Lead management (9)
10.0
Email marketing (8)
10.0
Task management (9)
10.0
Billing and invoicing management (7)
10.0
Reporting (6)
10.0
Forecasting (9)
10.0
Pipeline visualization (9)
10.0
Customizable reports (10)
10.0
Custom fields (10)
10.0
Custom objects (9)
10.0
Scripting environment (9)
10.0
API for custom integration (8)
10.0
Single sign-on capability (10)
10.0
Role-based user permissions (6)
10.0
Social data (8)
10.0
Social engagement (8)
10.0
Marketing automation (8)
10.0
Compensation management (6)
10.0
Mobile access (9)
10.0

What is Sage CRM?

Over 14,000 small and medium sized companies across the globe use Sage CRM. The vendor says Sage CRM helps users to accelerate sales, drive business productivity and make customer interactions count. It is used by enterprising, growing companies seeking new ways to interact with customers, leverage the power of social media and leverage mobile developments to further grow their business. 

Sage ERP can be connected to Sage CRM. The vendor says this integration can yield better business insight, increased efficiencies and productivity, and a single, customer-centric view across their entire business. 
Categories:  Sales Acceleration,  Sales Enablement,  Customer Relationship Management (CRM)

Sage CRM Features

Has featureQuick To Deploy
Has featureEasy To Use
Has featureConfigurable
Has featureFlexible to Customize for Your Workflows
Has featureAffordable

Sage CRM Video

Visit http://video.sagecrm.com/index.php to watch Sage CRM video.

Sage CRM Downloadables

Sage CRM Integrations

Sage 300cloud (formerly Sage 300 ERP), Mailchimp, Microsoft Outlook, https://community.sagecrm.com/add_on_store/default.aspx

Sage CRM Competitors

Sage CRM Pricing

Starting Price: $33

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No
On-premise EditionPricing DetailsTerms
Sage CRM (on premise)Lifetime License per Seat
SaaS EditionPricing DetailsTerms
Sage CRM (cloud)$45Per User per Month

Tiered pricing is available for multiple users.

Sage CRM Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
40%
Mid-Size Companies (51-500 employees)
50%
Enterprises (> 500 employees)
10%

Sage CRM Support Options

 Free VersionPaid Version
Email
Forum/Community
FAQ/Knowledgebase
Phone
Live Chat

Sage CRM Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows
Mobile Application:Apple iOS, Android
Supported Countries:24 countries worldwide
Supported Languages: Multi-language