Salesforce CMS

Salesforce CMS

Customer Verified
Top Rated
About TrustRadius Scoring
Score 8.3 out of 100
Top Rated
Salesforce CMS

Overview

Recent Reviews

Salesforce CMS

9 out of 10
May 16, 2022
It helps solidify our content and keeps things clean and organized. I love its ability to allow our end-users to collaborate in the …
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I love Salesforce CMS!

10 out of 10
May 03, 2022
Salesforce CMS allows me to manage my book of business. It helps me stay organized, manage the leads we get, build reports for forecasting …
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Get everyone on the same page!

10 out of 10
April 29, 2022
I use Salesforce every day to keep track of all my tasks. It keeps me on top of my work. I use it to record everything about an account …
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Salesforce for organization

6 out of 10
April 26, 2022
Prospecting, tracking activity & prospect interaction, housing contacts, keeping notes on my accounts, performance KPIs, quota & pipeline …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Role-based user permissions (38)
    8.5
    85%
  • API (37)
    8.0
    80%
  • Community / comment management (32)
    7.9
    79%
  • Page templates (31)
    7.6
    76%

Reviewer Pros & Cons

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Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Salesforce CMS, and make your voice heard!

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Pricing

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N/A
Unavailable

What is Salesforce CMS?

Salesforce CMS is a hybrid CMS allowing users to author content once and deliver it anywhere, in or out of Salesforce. In CMS Workspaces, users create content, define content access, and define channels so they can share content and limit access to appropriate contributors. For an experience built…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

12 people want pricing too

Alternatives Pricing

What is Contentful?

Contentful is a cloud based CMS solution that provides the ability to manage content across multiple platforms.The editing interface allows for managing content interactively and provides developers the ability to deliver the content with the programming language and template framework of their…

What is SharePoint?

Microsoft's SharePoint is an Intranet solution that enables users to share and manage content, knowledge, and applications to empower teamwork, quickly find information, and collaborate across the organization.

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Product Demos

Salesforce CMS Demo | Salesforce
01:23
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Features Scorecard

Security

8.5
85%

Platform & Infrastructure

8.0
80%

Web Content Creation

7.6
76%

Web Content Management

7.8
78%
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Product Details

What is Salesforce CMS?

Salesforce CMS is a hybrid CMS allowing users to author content once and deliver it anywhere, in or out of Salesforce. In CMS Workspaces, users create content, define content access, and define channels so they can share content and limit access to appropriate contributors. For an experience built with Salesforce, users can choose from two of the company's “what-you-see-is-what-you-get” (WYSIWYG) tools: Experience Builder and Commerce Page Designer. If the user wants to deliver content onto a third-party site, experience, or mobile app, the system's headless APIs can deliver the content. Salesforce' "unlimited" content management for experiences at scale is available at $10,000 per org / per month.

Salesforce CMS Video

Salesforce CMS Demo | Salesforce

Salesforce CMS Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Salesforce CMS is a hybrid CMS allowing users to author content once and deliver it anywhere, in or out of Salesforce. In CMS Workspaces, users create content, define content access, and define channels so they can share content and limit access to appropriate contributors. For an experience built with Salesforce, users can choose from two of the company's “what-you-see-is-what-you-get” (WYSIWYG) tools: Experience Builder and Commerce Page Designer. If the user wants to deliver content onto a third-party site, experience, or mobile app, the system's headless APIs can deliver the content. Salesforce' "unlimited" content management for experiences at scale is available at $10,000 per org / per month.

Reviewers rate Role-based user permissions highest, with a score of 8.5.

The most common users of Salesforce CMS are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.
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Comparisons

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Reviews and Ratings

 (916)

Ratings

Reviews

(1-25 of 41)
Companies can't remove reviews or game the system. Here's why
Luis Amelinckx | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • SFDC platform helps to have a better understanding customer experience
  • SFDC platform brings handful customer retention features
  • SFDC platform, by tracking customers' habits, helps to up-sell or cross-sell faster
  • SFDC platform implementation/onboarding could be expensive, but worthy
Chauntée Nicole Clark | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Salesforce has helped my company to reach its sales goals within the fiscal year.
  • Salesforce helps to better identify leads and understand where the customers are interacting with the company outside of the website.
  • Salesforce helps to better identify areas of opportunity for customers to leverage.
Score 6 out of 10
Vetted Review
Verified User
Review Source
  • Positive: organization & tracking emails automatically.
  • Positive: ability for anyone in the org to look at interactions.
  • Negative: time consuming to use it to its full potential, causing me to leverage Groove more often.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • It helps us track our progress against KPIs on departmental and individual levels.
  • It helps us keep track of the history of an account, including contacts, news, opportunities, etc.
  • I regularly run reports to track my progress on my goals.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • It helps organize customer information which is essential in every sale
  • It easily automates or links with other platforms, including the organization online website or shop
  • It can be difficult to use at first and quite overwhelming if staff is not trained to use it
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • We have been able to generate our end-of-fiscal-year reports easier and cleaner than before.
  • The cost of the license more than makes sense for our sales workflow and requirements.
  • We have been using SalesForce for more than 5 years and have used it as a CRM, sales manager, document manager, etc., and its flexibility is one of the most important facilities we use.
  • Their sales reps are great, and their tech support second to none.
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