Salesforce CMS

Salesforce CMS

Customer Verified
Top Rated
About TrustRadius Scoring
Score 8.3 out of 100
Top Rated
Salesforce CMS

Overview

Recent Reviews

Get everyone on the same page!

8 out of 10
September 27, 2022
I use Salesforce every day to keep track of all my tasks. It keeps me on top of my work. I use it to record everything about an account …
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Salesforce CMS

9 out of 10
May 16, 2022
It helps solidify our content and keeps things clean and organized. I love its ability to allow our end-users to collaborate in the …
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I love Salesforce CMS!

10 out of 10
May 03, 2022
Salesforce CMS allows me to manage my book of business. It helps me stay organized, manage the leads we get, build reports for forecasting …
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Salesforce for organization

6 out of 10
April 26, 2022
Prospecting, tracking activity & prospect interaction, housing contacts, keeping notes on my accounts, performance KPIs, quota & pipeline …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Role-based user permissions (38)
    8.5
    85%
  • API (37)
    8.0
    80%
  • Community / comment management (32)
    7.9
    79%
  • Page templates (31)
    7.6
    76%

Reviewer Pros & Cons

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Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Salesforce CMS, and make your voice heard!

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Pricing

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N/A
Unavailable

What is Salesforce CMS?

Salesforce CMS is a hybrid CMS allowing users to author content once and deliver it anywhere, in or out of Salesforce. In CMS Workspaces, users create content, define content access, and define channels so they can share content and limit access to appropriate contributors. For an experience built…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

12 people want pricing too

Alternatives Pricing

What is Elementor?

Elementor is a Wordpress page builder and creative toolkit from the company of the same name in Israel.

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Adobe Business Catalyst is an all-in-one cloud-hosted system for building and managing web content and online stores. It has a built-in CRM framework in addition to sales, service, and marketing features including eCommerce and Email Marketing tools. It is scheduled to be shutdown in 2021.

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Product Demos

Salesforce CMS Demo | Salesforce
01:23
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Features Scorecard

Security

8.5
85%

Platform & Infrastructure

8.0
80%

Web Content Creation

7.6
76%

Web Content Management

7.8
78%
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Product Details

What is Salesforce CMS?

Salesforce CMS is a hybrid CMS allowing users to author content once and deliver it anywhere, in or out of Salesforce. In CMS Workspaces, users create content, define content access, and define channels so they can share content and limit access to appropriate contributors. For an experience built with Salesforce, users can choose from two of the company's “what-you-see-is-what-you-get” (WYSIWYG) tools: Experience Builder and Commerce Page Designer. If the user wants to deliver content onto a third-party site, experience, or mobile app, the system's headless APIs can deliver the content. Salesforce' "unlimited" content management for experiences at scale is available at $10,000 per org / per month.

Salesforce CMS Video

Salesforce CMS Demo | Salesforce

Salesforce CMS Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Salesforce CMS is a hybrid CMS allowing users to author content once and deliver it anywhere, in or out of Salesforce. In CMS Workspaces, users create content, define content access, and define channels so they can share content and limit access to appropriate contributors. For an experience built with Salesforce, users can choose from two of the company's “what-you-see-is-what-you-get” (WYSIWYG) tools: Experience Builder and Commerce Page Designer. If the user wants to deliver content onto a third-party site, experience, or mobile app, the system's headless APIs can deliver the content. Salesforce' "unlimited" content management for experiences at scale is available at $10,000 per org / per month.

Reviewers rate Role-based user permissions highest, with a score of 8.5.

The most common users of Salesforce CMS are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.
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Comparisons

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Reviews and Ratings

 (924)

Ratings

Reviews

(1-8 of 8)
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Score 9 out of 10
Vetted Review
Verified User
Review Source
It can be difficult to start a report and to figure out which report type to use and which fields to use. But once this is done, running reports is fairly straightforward. It can be cumbersome to scroll down to see all the information in an account profile. But overall, the product is good and helps me tremendously.
Score 5 out of 10
Vetted Review
Verified User
Review Source
It's super awkward if you aren't familiar with it. I have several years' experience in both my organization's salesforce as well as others and there are still things that trip me up. I think Salesforce can get to a point where it's TOO bloated with all this information, all these integrations, what-have-you, that it can be difficult to find what you need in a timely manner or it creates a hiccup in workflows that you then have to work around. On the other hand, once these issues are identified, there is the possibility to manipulate Salesforce into creating automated workarounds. So, at least it allows for that.

I think it's an issue of having so many options for bolt-ons that you start to lose perspective and functionality. You tend to lose focus on usability for users.
January 06, 2021

Salesforce CMS Review

Tim Eddington | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Once set up, it is decently easy for users to navigate. It can be difficult at times to build reports and dashboards if you aren't well versed in Salesforce. It seems like you have to read a manual to do a lot of stuff within Salesforce - this is largely due to how complex the tool is.
December 23, 2020

Marketing uses, reports

Score 7 out of 10
Vetted Review
Verified User
Review Source
Salesforce is pretty easy to use once you learn the basics and navigation of the platform. You can create custom views to make it easier to manage your day, month, and leads. It is transparent and allows multiple users to gain access to the same information.
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