Salesforce Commerce Cloud

Salesforce Commerce Cloud

Top Rated
Top Rated
Salesforce Commerce Cloud

Overview

Reviews

Salesforce is a POWER TOOL

8
Salesforce Commerce Cloud was utilized to collect, nurture, and close sales in our company for sponsorships. We gave it a test run and …

Reliable Shopping Cart

7
Salesforce Commerce Cloud is our shopping cart vendor for e-commerce. Unfortunately, we do not leverage the front-end marketing site from …
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Popular Features

View all 20 features

Product catalog & listings (29)

7.8
78%

Website integration (29)

7.7
77%

Product variations (29)

7.6
76%

Visual customization (29)

6.6
66%

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.salesforce.com/editions…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $4 per month

Features Scorecard

Online Storefront

7.4
74%

Online Shopping Cart

7.1
71%

Online Payment System

8.5
85%

eCommerce Marketing

8.1
81%

eCommerce Business Management

7.3
73%

Product Details

What is Salesforce Commerce Cloud?

Salesforce Commerce Cloud (formerly called Demandware) is a cloud-based eCommerce solution that touts flexibility and scalability for enterprises. It features merchandising tools, such as sorting, filtering, image zooming, and more, allowing customers to browse products with confidence and control. Commerce Cloud also provides inventory management controls, built in to the platform. Its flexibility is meant to accommodate diverse business logic models, and its web-based UI is meant to simplify management and control for less than technically savvy administrators. Visitor/shopper data are leveraged to provide intelligence, and personalize the shopping experience of individuals or segmented targets groups.

The Commerce Cloud is now part of the Salesforce Customer Success Platform, a platform for retailers to engage their customers online and in stores throughout the customer lifecycle, including marketing to community management and customer service.

Salesforce Commerce Cloud Video

Salesforce Commerce Cloud Overview Demo | Salesforce

Salesforce Commerce Cloud Integrations

Salesforce Commerce Cloud Competitors

Salesforce Commerce Cloud Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Alternatives

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Frequently Asked Questions

What is Salesforce Commerce Cloud?

Salesforce Commerce Cloud (formerly called Demandware) is a cloud-based eCommerce solution that touts flexibility and scalability for enterprises. It features merchandising tools, such as sorting, filtering, image zooming, and more.

How much does Salesforce Commerce Cloud cost?

Salesforce Commerce Cloud starts at $4.

What is Salesforce Commerce Cloud's best feature?

Reviewers rate eCommerce security highest, with a score of 8.5.

Who uses Salesforce Commerce Cloud?

The most common users of Salesforce Commerce Cloud are from Mid-size Companies and the Computer Software industry.

Reviews

(1-10 of 10)
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John Perasco | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
A huge factor influencing our decision to remain on the Demandware platform is that our new parent company is standardizing all its luxury brands in the US on it. We are fortunate. However, even if we had remained an independent company, I believe we would continue on the Demandware platform for all the reasons outlined in this review. I appreciate the stability the platform has provided to our eCommerce site in the last three years as well as the continuous improvements and technological advances being rolled out that will allow us to keep the site fresh, engaging, modern and stable. I've heard many horror stories from colleagues on other platforms who struggle with the expense and complexity involved with making what should be minor and simple changes and updates to their sites.
Kevin Daniele | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Review Source
I think that it is a very time intensive program. If we are able to find a web hosting tool that allows us (the marketing team) to make easy changes to the templates to be more responsive, then we would definitely look into that tool. It just takes us so long to get things implemented due to the necessity of the development work.