SFCC for the developer-ready OOTB organization
Salesforce Commerce Cloud ran the global eCommerce websites at Nixon very successfully across a complex, multi-regional, multi-currency, …
Starting at $4 per month
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What is Salesforce Commerce Cloud?
Salesforce Commerce Cloud (formerly Demandware) is a cloud-based eCommerce solution that touts flexibility and scalability for enterprises. It features merchandising tools, such as sorting, filtering, and image zooming.
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Popular Features
- Product catalog & listings (31)8.686%
- Product management (31)8.383%
- Visual customization (32)8.282%
- Product variations (32)7.979%
Pricing
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.salesforce.com/editions…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $4 per month
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Salesforce Commerce Cloud?
Salesforce Commerce Cloud (formerly Demandware) is a cloud-based eCommerce solution that touts flexibility and scalability for enterprises. It features merchandising tools, such as sorting, filtering, image zooming, and more, allowing customers to browse products with confidence and control. Commerce Cloud also provides inventory management controls, built in to the platform. Its flexibility is meant to accommodate diverse business logic models, and its web-based UI is meant to simplify management and control for less than technically savvy administrators. Visitor/shopper data are leveraged to provide intelligence, and personalize the shopping experience of individuals or segmented targets groups.
The Commerce Cloud is now part of the Salesforce Customer Success Platform, a platform for retailers to engage their customers online and in stores throughout the customer lifecycle, including marketing to community management and customer service.
The Commerce Cloud is now part of the Salesforce Customer Success Platform, a platform for retailers to engage their customers online and in stores throughout the customer lifecycle, including marketing to community management and customer service.
Salesforce Commerce Cloud Video
Salesforce Commerce Cloud Overview Demo | Salesforce
Salesforce Commerce Cloud Integrations
- Coveo Qubit
- Acquia Digital Experience Platform
- Bronto Marketing Platform (discontinued)
- CrowdTwist
- part of Oracle CX Marketing
Salesforce Commerce Cloud Competitors
Salesforce Commerce Cloud Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Salesforce Commerce Cloud (formerly Demandware) is a cloud-based eCommerce solution that touts flexibility and scalability for enterprises. It features merchandising tools, such as sorting, filtering, and image zooming.
Salesforce Commerce Cloud starts at $4.
KalioCommerce and BigCommerce are common alternatives for Salesforce Commerce Cloud.
Reviewers rate Bulk product upload highest, with a score of 8.8.
The most common users of Salesforce Commerce Cloud are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(452)Attribute Ratings
Reviews
(1-25 of 45)Companies can't remove reviews or game the system. Here's why
October 06, 2022
SFCC for the developer-ready OOTB organization
- Expensive to run but scales like mad
September 28, 2022
Great tool for content
- It created an impact on our processes greatly where we're now able to assist our users with lesser wait times and higher efficiency
- Content creation is very easy on the tool
- It also stores the versions of the processes making it easy to roll back a version if needed
September 26, 2022
End to end ecommerce made easy.
- Went live in 4 countries in the span of 6 months.
- Improved customer experience.
- Increase in NPS.
April 28, 2022
Great Product for B2B Sales!
- Extremely positive
- We recommend all things Salesforce
- Would purchase again
June 21, 2021
Salesforce Commerce Cloud Review
- Product roadmap and future vision
- Improved compliance and risk management
- Improved customer retention
June 11, 2021
Salesforce is a POWER TOOL
- Increase of productivity
- Speed of entry for customer contacts
- Management of contact information
- Improve business process agility
- Reduce time to market
- Improve customer relations/service
May 21, 2021
Reliable Shopping Cart
Score 7 out of 10
Vetted Review
Verified User
- This tool enabled us to take our business worldwide with little effort
May 09, 2021
Best CMS software you can buy
- Huge time investment benefit. Once we learned it we have spent less time on the same tasks.
- More streamlined processing led us to higher sales potential.
- Keep track of more leads, got more leads.
April 14, 2021
Salesforce give our sales team the extra force we need
- Improve ROI
- Speed up sales process
- Great way to stay organized and view pipeline
April 13, 2021
Best in class recommendation engine
- We've lowered our TCO due to fewer headcount required
- Moving to another platform would be difficult as we no longer have internal expertise
April 07, 2021
Whistles, Bells and a whole lot of headache.
- We wasted so much time trying to get this set up right I can't even fathom the monetary loss outside of our actual cash loss from the purchase.
- [I recommend you] vet your SF partners, ask for references or similar business customers to call on your own to learn about the company you may be working with.
- The negative impact was so great we shelved e-commerce and B2B for at least another year. It killed our drive to even want to do it.
- During our sales, there's a positive impact on ROI as it helps to bulk update our price points for our inventory instead of 1 by 1.
- There's not much of an impact off sale but we still have a good ROI (goal is 4x ROAS) and have been continually hitting that target.
- Salesforce Commerce Cloud helps our business objectives by keeping us on track for sales each month, as well as helping us update our site to prevent malfunction, which can affect ROI.
March 06, 2020
Salesforce Commerce Cloud Review
- I am not sure.
February 27, 2020
B2B or B2C, great software tool to keep you on your A game
- Allows us to properly forecast profit
- Allows for planning with waitlisted tenency
February 12, 2020
Salesforce Cloud - A Good Solution
- We can process more work orders without increase in personnel.
- Application is easily adapted and customized by programmer.
January 16, 2020
Salesforce: Best in Breed!
- Salesforce is very expensive.
- It has had minor shutdowns that have cost me additional revenue.
- It streamlines my entire business and allows me to flawlessly run a very lean team and replaces the need for additional headcount.
January 16, 2020
Good, but needs to speed up
- Saved time using Salesforce engineers.
- Decreased ROI due to in-house integrations.
December 04, 2019
Salesforce Commerce Cloud gets the job done!
- 30% increase in productivity.
- Sales increases of 20% and more.
- Better worker satisfaction.
- Then entire enterprise under merchants uses Salesforce. Hence it brings business.
November 06, 2019
Salesforce Commerce Cloud Review
- Positive impact on brand awareness for customers because they see we are moving to digital.
- The solution helped us increase our sales because customers just need to access to the app in order to buy. Our sales were moving faster than ever.
- The negative impact was cutting off half the sales representatives because they weren't needed anymore. From
- 20 employees on the sales department to 10 employees.
October 17, 2019
SF Commerce Cloud Review
- Has helped achieve goals, streamlined processes, and made the team more productive.
July 18, 2019
Salesforce Commerce Cloud Helps You Deliver
- Salesforce Commerce Cloud ends up paying for itself in the long run so long as customers are taking advantage of its full capabilities.
- I would highly recommend trying it or consulting a partner like us about it if you have an interest and think you could benefit. A thorough business analysis will tell you if this segment of Salesforce is right for your objectives.
- Revenue share model.
- The licensing model seems to be expensive.
- Best Integration support service.
- Good roadmap provided by Salesforce.
June 07, 2019
Making lives easy!
- It didn't impact my sector of the salesforce