Salesforce Commerce Cloud is easy to use, keep track of information and inventory!
Rating: 10 out of 10
August 21, 2024
Verified User
Vetted Review
Verified User
3 years of experience
We use Salesforce Commerce Cloud for managing our dealers, customers and sales. We primarily use it for managing our dealers and customers. We have all of our dealer information in Salesforce Commerce Cloud and it is very easy to manage and keep track of. We can also mark when a dealer is active or inactive and it is very user friendly. We also use Salesforce Commerce Cloud to manage our customers. We can tie each customer to the dealer they purchased from, making it very easy to search and find.
- Easy to use
- Easy to organize
- Easy to manage dealer information
- Easy to manage customer information
78.88888888888889%
7.9
N/A
N/A
100%
10.0
96.66666666666666%
9.7
80%
8.0
- We have had a positive ROI because it helps us to gather customer information so we can easily go back and send surveys to our customers which gives us great feedback to improve our products
- We can easily keep track of our dealer network to see how they are performing
- We can easily keep track of inventory to order as needed before things run out of stock
- We can keep track of when products ship to easily monitor
I think Salesforce Commerce Cloud is great. Like mentioned previously, it is easy to use and keep track of our dealer information and customer information. We do also use Hubspot and it would be nice if they intigrated better but they both have good uses. Salesforce Commerce Cloud is better for dealer information, order information, inventory, information, etc but I prefer Hubspot for things like sending marketing emails to leads and automation features.