Salesforce Experience Cloud admin review
I've used Experience Cloud in several workspaces for mainly the same reasons - it allows us to give customers more power over their own …
Salesforce Experience CloudFormerly Salesforce Community Cloud
Overview
What is Salesforce Experience Cloud?
Salesforce Marketing Cloud Engagement (formerly Salesforce Experience Cloud or Salesforce Community Cloud) is an online forum powered by Salesforce that enables businesses to connect with their employees, customers, partner organizations, and prospects. Designed to help facilitate communication and information…
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Product Demos
Salesforce Experience Cloud - Dreamforce To You 2020 - Banking Demo
YouTube
Demo: Construction Customer Portal on Salesforce Experience Cloud
YouTube
Salesforce Experience Cloud - Login & Registration
YouTube
Product Details
- About
- Integrations
- Tech Details
What is Salesforce Experience Cloud?
Salesforce Marketing Cloud Engagement (formerly Salesforce Experience Cloud or Salesforce Community Cloud) is an online forum powered by Salesforce that enables businesses to connect with their employees, customers, partner organizations, and prospects. Designed to help facilitate communication and information sharing, customers can ask questions and request help, administrators can integrate data from third-party apps, and employees can collaborate across projects and tasks.
The updated Salesforce Marketing Cloud Engagement allows users to reflect their brands and extend digital experiences across customer touchpoints, as well as create environments that are an interactive extension of a brand.
Salesforce Experience Cloud Video
Experience Cloud Demo | Salesforce
Salesforce Experience Cloud Integrations
Salesforce Experience Cloud Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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(390)Attribute Ratings
Reviews
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April 27, 2016
Salesforce Communities
Score 8 out of 10
Vetted Review
Verified User
Firstly apologies, I'm not from a technical background, thankfully we've a great partner who does all of the clever stuff. In laymen's terms we use Salesforce community licenses to offer our customers a benchmarking service for their talent acquisition data. We use the report and graphs to visualise their data against average and upper / quartile data from their competitors.
- We have found that as most organisations already use Salesforce it has been quite straightforward to implement.
- Robust and reliant platform.
- Great functionality generally
- Accessing communities through mobile devises
- Complexity of graphs you can produce and bespoke
- Flexibility in their pricing structure for community licenses
- It has been advantageous using communities to develop our benchmarking tool as it has meant we have been able to keep the whole business on the Salesforce platform
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