Salesforce Lightning Platform

Salesforce Lightning Platform
Formerly Salesforce App Cloud

About TrustRadius Scoring
Score 8.1 out of 100
Salesforce Lightning Platform

Overview

Recent Reviews

Life changing!

10 out of 10
May 14, 2022
Salesforce is one of the important and major tools we use everyday in our job. Salesforce ia very useful to us This tool makes our life …
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Money Back Guaranteed!

10 out of 10
May 10, 2022
Salesforce Lightning Platform is our main tool as a sales coordinator. We use it for many things such as communicating with our clients …
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Salesforce Lightning Review!

9 out of 10
June 15, 2021
We use the Salesforce Lightning Platform as a sales organization. It is only the sales department that uses this platform today. We use it …
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Lightning in a bottle!

10 out of 10
May 02, 2021
It was originally used by our sales department but we integrated it with other systems via an ETL and now it is used company-wide. We are …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features
  • Platform access control (34)
    8.9
    89%
  • Scalability (35)
    8.4
    84%
  • Ease of building user interfaces (37)
    7.8
    78%
  • Services-enabled integration (34)
    7.5
    75%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Starter

$25.00

Cloud
Per User Per Month

Plus

$100.00

Cloud
Per User Per Month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Platform-as-a-Service

8.1
81%

Product Details

What is Salesforce Lightning Platform?

Salesforce Platform is designed for building and deploying scalable cloud applications with managed hardware provisioning and app stacks. It provides out-of-the-box tools and services to automate business processes, integrate with external apps, and provide responsive layouts and more.

With the Salesforce Platform and Heroku users can deploy, run, and manage apps written in open languages like Ruby, Java, PHP and more. Deploy code via git and Salesforce Platform automatically builds and runs the application so developers can focus on delivering engaging apps for their own users. In addition, Heroku Enterprise provides collaboration functionality, additional control features, and enterprise grade support.

With Lightning on the Salesforce Platform, developers can also quickly deliver innovative apps with an interactive UX by using reusable building blocks including maps, calendars, buttons, and number entry forms. And, with the Salesforce Lightning Design System, every developer has a how-to guide and code for building beautiful apps.

The Salesforce AppExchange is a proven ecosystem of apps, with millions of installs and thousands of customer reviews to help Salesforce users find the best match for their business. Whether developers are looking for applications to accelerate internal implementations or looking to grow their business by selling apps or components to other customers, the AppExchange can assist with that.


Salesforce Lightning Platform Integrations

Salesforce Lightning Platform Competitors

Salesforce Lightning Platform Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Salesforce Platform is designed for building and deploying scalable cloud applications with managed hardware provisioning and app stacks. It provides out-of-the-box tools and services to automate business processes, integrate with external apps, and provide responsive layouts and more.

Quickbase are common alternatives for Salesforce Lightning Platform.

Reviewers rate Platform access control highest, with a score of 8.9.

The most common users of Salesforce Lightning Platform are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.

Comparisons

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Reviews and Ratings

 (564)

Ratings

Reviews

(1-25 of 30)
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May 14, 2022

Life changing!

Score 10 out of 10
Vetted Review
Verified User
Review Source
I have been using Salesforce for two years now. Ans I have not used any other platform before similar on this. I find Salesforce very easy to use and this really makes your job much easier and faster. Its features are easy to understand and use and I am glad I have learned about the Salesforce.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We have always been a Salesforce shop, but have grown with the App Cloud platform as it's evolved. We eventually moved to lightning based on the streamlined interface and increased ease of use for our employees. So far we are happy with the results. Would definitely recommend it to others looking for a similar platform.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Salesforce, while more expensive, provides faster support, higher scalability options, and an increased opportunity to change any details whether it's about user permissions management, custom field or object creation, or an integration of another application. What really sets up apart, is the test environment that we can program and test any changes we make before putting them online.
Michael French | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Salesforce has more functionality as a CRM platform. The major disadvantage is the ability to integrate with Microsoft products. Ability to integrate with Microsoft is the best part about 356 given that it is a Microsoft product. Even though the price is more expensive, it seems that SF is more suited to a business development usability platform and has more capability to report without I.T. development needed.
Simon Vargas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We were previously using an older version prior to it becoming Salesforce Lightning Platform so we were well adverse on the advantages of using a CRM, to begin with. It made sense to convert to Salesforce Lightning Platform after we were given a free trial of the platform. Certain reps were chosen to experiment with it and from there a decision was made to move forward. We've been customers ever since.
Joseph Lemos | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I think Salesforce has the most powerful developer engine - I have yet to need a module that I couldn't create (maybe with help). I probably could have made the others work but Salesforce, in my opinion, made it the easiest. Salesforce is reliable and established as well so you're not taking any risks from that perspective.
Shanna Baty | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I used a program formerly known as "CP." I considered it somewhat outdated, and it does not have any of the modern features that the Salesforce Lightning Platform (formerly Salesforce App Cloud) has. I consider the Salesforce Lightning Platform (formerly Salesforce App Cloud) to function as easily as an app you can download (it DOES have an app!). It's completely customizable and can be built out to suit any company's needs.
February 27, 2020

Welcome to Salesforce

Jonathan Justin Lewis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Salesforce is the premeire product. Period. The others are cheaper and less capable, they may fulfill your organisation's needs but you will always be looking at Salesforce with wishful eyes. If you are a company that needs to bootstrap then spend the time to evaluate your options. If you are a growing company with plenty of funding it is best to provide your sales team with the best platform you can afford because switching out CRM's is second in complexity to swapping out an ERP.
Sarah Meerschaert | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Microsoft is pretty limited in functionality compared to Salesforce. Most folks coming into your organization are going to have some level of Salesforce experience but will most likely not have experience with Dynamics. Dynamics doesn't connect as well to other platforms.
December 05, 2019

Best CRM for your buck

Alexa Terry | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I believe the only reason we didn't choose monday.com is because we're just a bit bigger (company size- 75 people) than what monday.com handles. We also are in San Francisco, and Salesforce pretty much owns this entire city. I was also not part of the selection process of the CRM!
Matthew Bernstein | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Close
There is a reason why the Salesforce Lightning Platform is the market leader for all things related to customer relationship management. While Close is somewhat user-friendly, it pales in comparison to all the features, bells, and whistles that the Salesforce Lightning Platform provides. We selected Salesforce and could not be happier with our decision.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We originally used spreadsheets when we first started. That worked fine until we started growing by over 100% year over year. We were able to upload all of our previous accounts in Salesforce Classic once it was called for. However, Salesforce Classic soon became redundant and when Salesforce Lightning was introduced it was clear that this was a superior product. The user interface was much cleaner and simpler to use, and allowed for more customized reporting as long as you knew exactly what it was you were looking for.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We needed a product that would allow for easy and dynamic reports for potential and new clients. Account Managers use other products as well to monitor the client's success and Salesforce allows for seamless integration to other platforms. This serves as a one-stop-shop for all of the data we need on our customers to ensure they are successful.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We currently use the two together, along with HubSpot sales. Salesforce is our primary CRM and where we track and manage account and contact information.
Salesforce is much more flexible and intuitive - everything is where you would expect it to be.
HubSpot reporting is difficult to use effectively, and not intuitive.
Much easier to go through tasks and contact views with salesforce also, the UI is not so user-friendly with HubSpot.
Score 6 out of 10
Vetted Review
Verified User
Review Source
I think that the Lightning platform is not as clean and doesn't integrate that well. Whenever I was logged out, it was such a treck to have to log back in and I never actually knew if my activity was being saved or actually being tracked. Personally, Lightning is not my favorite tool that I've used.
Score 3 out of 10
Vetted Review
Verified User
Review Source
Close and Salesforce are two very different beasts. Close is much more user friendly but lacks the ability to serve complex infrastructures and hierarchies provided by Salesforce. Close is much simpler and faster--great for high volume but will not provide you with rich, powerful analytics. Support with Close was much more responsive and outages/errors much less likely.
Score 6 out of 10
Vetted Review
Verified User
Review Source
Salesforce App Cloud provides a very easy way for you to install apps as well as deploy your own apps. You are, however, limited to the Salesforce marketplace and the requirements that they have for apps to be published in their marketplace. Even so, it's still fairly easy to get something or make something that meets your business needs.