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Salesforce Lightning PlatformFormerly Salesforce App Cloud
Starting at $25 Per User Per Month
View PricingOverview
What is Salesforce Lightning Platform?
Salesforce Platform is designed for building and deploying scalable cloud applications with managed hardware provisioning and app stacks. It provides out-of-the-box tools and services to automate business processes, integrate with external apps, and provide responsive layouts and more.
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Popular Features
- Scalability (34)9.797%
- Platform access control (33)9.797%
- Services-enabled integration (33)9.393%
- Ease of building user interfaces (36)7.878%
Reviewer Pros & Cons
Pricing
Starter
$25.00
Cloud
Per User Per Month
Plus
$100.00
Cloud
Per User Per Month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Salesforce Lightning Platform Overview Demo
YouTube
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Salesforce Lightning Platform?
Salesforce Platform is designed for building and deploying scalable cloud applications with managed hardware provisioning and app stacks. It provides out-of-the-box tools and services to automate business processes, integrate with external apps, and provide responsive layouts and more.
With the Salesforce Platform and Heroku users can deploy, run, and manage apps written in open languages like Ruby, Java, PHP and more. Deploy code via git and Salesforce Platform automatically builds and runs the application so developers can focus on delivering engaging apps for their own users. In addition, Heroku Enterprise provides collaboration functionality, additional control features, and enterprise grade support.
With Lightning on the Salesforce Platform, developers can also quickly deliver innovative apps with an interactive UX by using reusable building blocks including maps, calendars, buttons, and number entry forms. And, with the Salesforce Lightning Design System, every developer has a how-to guide and code for building beautiful apps.
The Salesforce AppExchange is a proven ecosystem of apps, with millions of installs and thousands of customer reviews to help Salesforce users find the best match for their business. Whether developers are looking for applications to accelerate internal implementations or looking to grow their business by selling apps or components to other customers, the AppExchange can assist with that.
Salesforce Lightning Platform Integrations
Salesforce Lightning Platform Competitors
Salesforce Lightning Platform Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Salesforce Platform is designed for building and deploying scalable cloud applications with managed hardware provisioning and app stacks. It provides out-of-the-box tools and services to automate business processes, integrate with external apps, and provide responsive layouts and more.
Quickbase are common alternatives for Salesforce Lightning Platform.
Reviewers rate Scalability and Platform access control highest, with a score of 9.7.
The most common users of Salesforce Lightning Platform are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
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Reviews
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Score 9 out of 10
Vetted Review
Verified User
- Managing lead lifecycle
- Managing opportunity lifecycle
- Sales Reports and the level of customizations available
- Social features and dashboard
- The interface - While it's very practical, I'd like a better UI, something on the lines of what Zoho does maybe
- the color scheme
- Loading of views can be laggy
- processing speed
March 29, 2023
Salesforce Lightning Platform, everything you need
- Email Automation
- Reporting
- Dashboards
- Subscribing to more reports
July 13, 2022
Lightning Improvement from Classic
- Automation procedures
- Auto full capabilities
- User interface
- Some glitches in terms of custom functionality.
- Can be more customized for each individual user.
- Report searching isn’t as easy as in Classic.
May 14, 2022
Life changing!
- Check the status of our bookings.
- Send and receive emails.
- You can check your productivity.
- Leave important notes to thw chatter box.
- I wish we can change the background color ans more options for background designs.
- Chat/message feature with other users within the organization.
- Some error messages are unclear and we hope they can change the phrases and make it more understandable.
- Sometimes it is slow but not all the time.
May 10, 2022
Money Back Guaranteed!
Score 10 out of 10
Vetted Review
Verified User
- Sales and revenue computation.
- Sending leads to prospects that helps us win the business.
- Helps us communicates with clients.
- It takes a while before it recognizes bounced emails.
- We get so many notifications from a single action. Not sure if this can be modified in the settings though.
- Error messages are sometimes unclear which makes it hard for us to identify the problem.
November 23, 2021
Salesforce- Lightning Strikes Twice
- Ease of use.
- Clean interface.
- Good integration and sandbox.
- Interface can be TOO simple at times.
- Some previously available options are hard to find.
- Specific workflows can be challenging to create.
November 04, 2021
A powerful tool for a company ANY size
- Categorizes contacts and companies according to custom and pre-made fields.
- Allows for a very high detail of user permission management.
- Simple interface that loads fast and without a hitch.
- UX could be prettier
- API integration support should be simpler.
October 25, 2021
Good Business Development CRM with Flexibility to customize
- ability to incorporate systems
- create specific reports
- easy work flow for process
- displays are easy to understand
- lots of training required
- hard to integrate into other systems
June 15, 2021
Salesforce Lightning Review!
- Ability to track opportunities efficiently
- Allows you to add detailed information on competitor data
- Provides easy follow-ups where each sales rep can provide notes specific to each customer
- The way the quoting tool is used could be a little easier to understand
- We build reports from time to time and the process can get tedious at times
- Sometimes the dialer that we use to call customers does not work
June 14, 2021
Salesforce Lightning Platform Review
- Keeps all communication for campaigns in one place.
- Minimizes the floods of emails, where communication tends to get lost.
- Efficient tracking for RFP statuses from pre to post sale.
- The learning curve can be challenging.
- Design and interface often vary from company to company.
- Pricey.
May 02, 2021
Lightning in a bottle!
- Allows add-ons and connectivity.
- Training, training, training.
- Community upvoting.
- Seasonal updates.
- Allows for customization and data uploading.
- Permission layers can be redundant and time-consuming.
- Error messages that cannot be customized are confusing for the end user.
April 30, 2021
Great CRM for every Customer Success Manager
- Reporting
- CRM
- Contracts
- Health status
- Can be cumbersome: takes multiple clicks to get where you need to go
- Lightning is slower than original Salesforce, and it is very noticeable
- The UI change means sometimes I can't find what I need, so I have to switch back to the Classic version to find it
April 27, 2021
Slow, Cumbersome, and Lacks Intuitive Customization
- Effective case management.
- N/A - Lightning is worse than our previous solution, Service Cloud.
- Very slow and clunky.
- Lack of customization.
- Not visually appealing.
March 30, 2021
Salesforce Lightning - Powerful Developer Landscape
- The customization options are great. I can add whatever modules I want and relate them together.
- The security features make it easy to know who can see what.
- Workflows allow for automating of many tasks, including emails, field updates, etc.
- The reporting module is weak compared to the rest. Essentially no customization at all.
- Some of the default modules - Opportunity Contacts - for example, have almost customization options, meaning I had to build my own module and work around it.
- I would like more oversight into how and when users are working in the system.
March 20, 2021
Salesforce review from an end user
- It's a great way to organize your interations
- With custom reports, you can drill into the data
- It would be great if you didn't need a customer outreach tool in addition, but instead could email or call directly from SFDC.
March 02, 2020
Salesforce Lightning Platform (Formerly Salesforce App Cloud) is Modern Case Management Software for Your Law Firm
- Organizing records by type
- Keeping notes organized
- Following up on tasks and assigning/completing new tasks
- Creating documents
- Referring out clients to other law offices for areas that we don't practice
- Managing case costs and expenses
- Scheduling for hearings
- More document friendly (we had to integrate box)
- Stronger integration with five9 for documentation purposes
- Adding call counters and automatic call logs
- Dashboards updating in real-time
February 27, 2020
Salesforce - A must for any sales organization who takes themselves and their customers seriously!
- Integrates with other programs I use.
- Stores info in a coherent manner.
- Could work on more integrations possibly LinkedIn.
- Sometimes mapping is not seamless and there are glitches.
February 27, 2020
Welcome to Salesforce
- Integrations to extend Salesforce's capabilities.
- Connects Salesforce back to where you do your work.
- Converting from SFDC classic to Lightning takes some adjustment.
- Some custom apps may not work in the old system.
January 15, 2020
My Salesforce Lightning Platform - All In One CRM and MORE!
- Contract repository
- Meeting notes and action items
- Mobile version is lacking a tad
- Slight learning curve
December 09, 2019
Salesforce - It's what Everyone Uses
- Customer Profiles
- Linking to other applications
- Reports
- Saving your session
- Easy to share pages
- Intuitive design
December 05, 2019
Best CRM for your buck
- It keeps track of all open opportunities.
- It keeps track of all closed won opportunities.
- We can track reasons why opportunities were lost.
- Keeps track of who owns different accounts within Salesforce Lightning.
- It can be a bit buggy at times, like randomly not letting you save or making you refresh the page or do the same action, and then it will save.
- Bugs really are the main issue here. Otherwise it's great with reporting!
December 04, 2019
We Love Salesforce Lightning Platform
- Reporting dashboards.
- Pipeline management.
- Contact records.
- Not entirely user-friendly and intuitive.
- Sometimes glitchy when inputting a pending opportunity entry.
- Synching with 3rd party applications is often glitchy.
December 04, 2019
Lightning Fast With Thunderous Analytics!
- Organization.
- Analytics.
- Ease of use.
- Integrating marketing initiatives.
- Creating specific search reports.
- Customization of fields.
November 26, 2019
Salesforce has everything we need to manage our clients
- Reports and dashboards - I can build my own reports very easily to see upcoming renewals, first-year clients and so on. Then, I can create my own custom dashboard to track my favorite reports.
- Opportunities and quotes - when I first started here we didn't use Opportunities for tracking renewals and upgrades. Now, it's easy to see what I'm working on and when ready I just add the products to a quote and it sends it to our billing for really fast invoice creation. It used to take me hours to do this and now it's seconds.
- I love using activities - it keeps me organized and up to date on all my accounts that I manage. Plus, I can create future tasks so I don't forget to reach out.
- I can send mass emails to any group of clients and I can create nice email templates with "placeholders" which allow me to use the first name of the main point of contact across hundreds of organizations. Again, this saves me lots of time.
- With Lightning, the calendar is seriously lacking functionality. With Classic, I could schedule events across multiple people in my organization (something I have to do quite often). We cannot do this with Lightning and it's a big shortcoming. It caused such an issue for us that we stopped using events in SF and moved completely to Google Calendar for all work events.
- Calendar and email sync with Google - again, this worked fine with Classic and then when we switched to Lightning it didn't.
- Technical and client support - it's been frustrating dealing with support here. I've either had things messed up or just not resolved and a lot of times it takes a very long time to look into a small issue. It has made me reluctant to reach out again.
November 18, 2019
Salesforce Lightning & Sales Console Review
- Customization views based on your role at the organization (i.e. sales console).
- Seamless reporting within the platform.
- The functionality of being able to link out to other platforms we use straight from a record.
- The Lightning view tends to take far longer to load than classic.
- Getting up to speed on Salesforce language can be difficult. There are resources out there to assist.
- Managing events in Lightning seems to be more difficult than classic.