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Salesforce Lightning Platform

Salesforce Lightning Platform
Formerly Salesforce App Cloud

Overview

What is Salesforce Lightning Platform?

Salesforce Platform is designed for building and deploying scalable cloud applications with managed hardware provisioning and app stacks. It provides out-of-the-box tools and services to automate business processes, integrate with external apps, and provide responsive layouts and more.

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Recent Reviews

Life changing!

10 out of 10
May 14, 2022
Incentivized
Salesforce is one of the important and major tools we use everyday in our job. Salesforce ia very useful to us This tool makes our life …
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Money Back Guaranteed!

10 out of 10
May 10, 2022
Salesforce Lightning Platform is our main tool as a sales coordinator. We use it for many things such as communicating with our clients …
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Salesforce Lightning Review!

9 out of 10
June 15, 2021
Incentivized
We use the Salesforce Lightning Platform as a sales organization. It is only the sales department that uses this platform today. We use it …
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Lightning in a bottle!

10 out of 10
May 02, 2021
Incentivized
It was originally used by our sales department but we integrated it with other systems via an ETL and now it is used company-wide. We are …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features
  • Scalability (34)
    9.7
    97%
  • Platform access control (33)
    9.6
    96%
  • Services-enabled integration (33)
    9.3
    93%
  • Ease of building user interfaces (36)
    7.8
    78%

Reviewer Pros & Cons

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Pricing

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Starter

$25.00

Cloud
Per User Per Month

Plus

$100.00

Cloud
Per User Per Month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Salesforce Lightning Platform Overview Demo

YouTube
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Features

Platform-as-a-Service

Platform as a Service is the set of tools and services designed to make coding and deploying applications much more efficient

8.9
Avg 8.2
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Product Details

What is Salesforce Lightning Platform?

Salesforce Platform is designed for building and deploying scalable cloud applications with managed hardware provisioning and app stacks. It provides out-of-the-box tools and services to automate business processes, integrate with external apps, and provide responsive layouts and more.

With the Salesforce Platform and Heroku users can deploy, run, and manage apps written in open languages like Ruby, Java, PHP and more. Deploy code via git and Salesforce Platform automatically builds and runs the application so developers can focus on delivering engaging apps for their own users. In addition, Heroku Enterprise provides collaboration functionality, additional control features, and enterprise grade support.

With Lightning on the Salesforce Platform, developers can also quickly deliver innovative apps with an interactive UX by using reusable building blocks including maps, calendars, buttons, and number entry forms. And, with the Salesforce Lightning Design System, every developer has a how-to guide and code for building beautiful apps.

The Salesforce AppExchange is a proven ecosystem of apps, with millions of installs and thousands of customer reviews to help Salesforce users find the best match for their business. Whether developers are looking for applications to accelerate internal implementations or looking to grow their business by selling apps or components to other customers, the AppExchange can assist with that.


Salesforce Lightning Platform Integrations

Salesforce Lightning Platform Competitors

Salesforce Lightning Platform Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Salesforce Platform is designed for building and deploying scalable cloud applications with managed hardware provisioning and app stacks. It provides out-of-the-box tools and services to automate business processes, integrate with external apps, and provide responsive layouts and more.

Quickbase are common alternatives for Salesforce Lightning Platform.

Reviewers rate Scalability highest, with a score of 9.7.

The most common users of Salesforce Lightning Platform are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(649)

Attribute Ratings

Reviews

(1-15 of 15)
Companies can't remove reviews or game the system. Here's why
Shanna Baty | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Salesforce's support is top-notch. They have subject-matter experts that are accessible at all times to address needs as they come up. They let you know in advance when there are system updates and enhancements so that you are prepared for upcoming changes. I've never had an issue that wasn't addressed immediately when reaching out for support.
February 27, 2020

Welcome to Salesforce

Jonathan Justin Lewis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have always found support helpful and able to address our issues. Salesforce is responsive and has handled any issues that I have had including helping find the root causes from third-party applications and connections. They also assist in complicated SSO issues and have trailhead which is a massive resource for free internal training.
Sarah Meerschaert | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I don't directly interact with our Salesforce support team. We direct all questions to an internal CRM expert who then would escalate. It's a system that works mostly because there are many functionalities which are not bugs but confusing features. Instead of passing those questions up to Salesforce we train for them.
December 05, 2019

Best CRM for your buck

Alexa Terry | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I've never used their support to this point. We, even at my former company, had internal Salesforce (sales enablement) representatives that we would submit tickets to for any sort of issue with the Customer Relationship Management. I would assume the support is fantastic!
Matthew Bernstein | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are very happy with our customer service representative, as he is always attentive and is able to provide adequate service whenever we have issues with troubleshooting or getting new users logged on and set up with accounts.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
There is room for improvement in the sense that not everyone can take classes and get certified in the ability to use every nuance that is available. It is a wonderful CRM, it organizes all of the information that we need and allows managers insights into what their teams are accomplishing. It is able to integrate into our Slack and our VOIP so that tracking the stage of a prospect is as easy as clicking a button.
Kristin Sours | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I explained this already as a con of Salesforce. Unfortunately, I haven't had the best response from support and tickets are drawn out for weeks with many instances that there were no solution. I've heard the same negative feedback from our tech team.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
There are countless resources for Salesforce, including a full online community. While we have direct support as well, there is always helpful information on the trail-head site and other users who are willing to answer questions. Salesforce is very transparent with changes and updates and always contacts clients before changes are made.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have never had to use Salesforce Support - which I presume is a good thing (??).

From what I have heard from others, the staff is responsive and helpful. Any time that we have had an issue our team could not resolve themselves I belive the Salesforce team has been able to resolve the issue quite quickly.
Score 3 out of 10
Vetted Review
Verified User
Incentivized
I am not an administrator so there may very well be outstanding Support and I am just not privy to it. On a user level it's hard to gauge the effectiveness and responsiveness of Support because nearly everything has to go through an administrator.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Salesforce support depends on if you have an issue with an app or with Salesforce itself. If it is about the app, it will require a developer to provide you support. And, if it's your own app, you may need Salesforce to help with the troubleshooting the issue within the app itself.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
From my experience overall support has been good. Although there has not been a large need for it. I have heard in speaking with others that this can be a point of contention. This makes sense as the UI can be challenging and if snags were being run into continuously a lot of support would be required.
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