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Salesforce Mobile (formerly Salesforce1 Mobile App) provides sales reps and marketers to update their pipeline and lead statuses on the go, as well as share notifications and keep their team and collaborators updated on the movement of prospects through the sales pipeline.Salesforce Mobile in Higher EdSalesforce Mobile is the mobile app to access Salesforce.com resources for our institution. It is primarily used for positions that require on-the-go communication or interaction with constituents. The ability to run reports on demand is helpful for emergency situations in which administrators are unable to access a desktop or laptop computer. It provides easy access to data but it is not necessarily a functional necessity of current users.,Easy access to Salesforce data. Intuitive layout and UI aligns with the Salesforce Lightning experience. Permissions and access settings are identical to Salesforce.com infrastructure.,Load time is slow for many page layouts. Reports and dashboards are not easy for quick editing or filtering unless they have been configured specifically for the mobile app. Best implementation requires significant investment with existing Salesforce.com components to make them mobile friendly.,7,Quick access to information improves turn-around time with emergency situations. On-demand mobile experience makes job requirements easier to fulfill when employees are to be accessible after-hours. Customer engagement opportunity increases with mobile experience for primary internal users.,GetFeedback, LiveChat, JitterbitSalesforce1 Mobile App User ReviewSalesforce1 Mobile App is currently being used throughout our organization. As an organization with many people in the field—it allows us to have information on the go when we need it.,All contact details available on the go Log activities as they happen without having to open up the computer Communicate to others in our organization on the go,Responsiveness of the app could be better,8,Makes people in the field more efficientSalesforce 1 - A mobile timesaverSalesforce1 allows our reps to log information about their connections immediately after meeting with them. No writing notes down and then bringing them back to the office to enter them into the system. In addition, we are able to begin actions on the accounts before they get back and provide a quicker service to the customer.,Ease of use Custom interface with extended protection and scalability,Additional overhead maintenance,10,Quicker response to customer issues Reduced data entry timeSalesforce1 App Empowers Sales Agents on the go.Our salespeople, marketing team, and managers all utilize salesforce1 mobile application to keep up with active opportunities. We have clients from all around the world, the app makes it easy to log an interaction, interest, email, etc., when not on a computer. For example, when someone is away from the office or home office logging in through a web browser can be cumbersome, the salesforce1 mobile application is easy and quick.,The UI is well designed, this makes it easy to navigate. The application transitions are smooth and fast.,When viewing the page of Leads or Opportunities they appear bland and blend together. A color differentiator pattern of at least grey, white, grey, white would be helpful.,10,The application helps sales and account managers keep better notes to leads and opportunities in a more efficient manner when not around a PC. Easier and more convenient access to information regarding a sale helps close sales within shorter cycles.,Zoho CRM,Chrome Remote Desktop, SkypeSalesforce1 - a great app on the goSalesforce1 allows for on the go analysis and updating of our pipeline. Especially important that we are able to use it at events like SXSW or other hosted events. It's essential we keep it up to date and we understand what we've done in the past, as well as where certain deals/contacts are sourced from.,Allows for on the go updates of leads/contacts. Allows for on the go analysis of pipeline. Helps us keep everything in track when we don't have internet access.,Allows for some customization, but not all. Does not allow for conversions of leads into contacts.,9,On the go, it's essential we keep track of the sources of leads/deals, so it certainly helps us understand where we should be investing more money on that end.,Salesforce.com, Yesware
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Salesforce Mobile (formerly Salesforce1 Mobile App)
40 Ratings
Score 8.2 out of 101
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Salesforce Mobile Reviews

Salesforce Mobile
40 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.2 out of 101
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Reviews (1-5 of 5)

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Nathan Baker profile photo
February 01, 2019

User Review: "Salesforce Mobile in Higher Ed"

Score 7 out of 10
Vetted Review
Verified User
Review Source
Salesforce Mobile is the mobile app to access Salesforce.com resources for our institution. It is primarily used for positions that require on-the-go communication or interaction with constituents. The ability to run reports on demand is helpful for emergency situations in which administrators are unable to access a desktop or laptop computer. It provides easy access to data but it is not necessarily a functional necessity of current users.
  • Easy access to Salesforce data.
  • Intuitive layout and UI aligns with the Salesforce Lightning experience.
  • Permissions and access settings are identical to Salesforce.com infrastructure.
  • Load time is slow for many page layouts.
  • Reports and dashboards are not easy for quick editing or filtering unless they have been configured specifically for the mobile app.
  • Best implementation requires significant investment with existing Salesforce.com components to make them mobile friendly.
Salesforce Mobile is useful for on-the-go jobs requiring access to information - particularly contact info, quick details about a constituent, or reference reports about sales or activity. Salesforce Mobile is not best for customizing reports, editing data, or creating new records. The usability and functionality of the app align with Salesforce.com, but the load times and requirements for back-end customization make on-demand changes difficult.
Read Nathan Baker's full review
No photo available
January 16, 2018

Salesforce Mobile: "Salesforce1 Mobile App User Review"

Score 8 out of 10
Vetted Review
Verified User
Review Source
Salesforce1 Mobile App is currently being used throughout our organization. As an organization with many people in the field—it allows us to have information on the go when we need it.
  • All contact details available on the go
  • Log activities as they happen without having to open up the computer
  • Communicate to others in our organization on the go
  • Responsiveness of the app could be better
Anytime you are on the go it is helpful.
Read this authenticated review
Jared Whitley profile photo
April 24, 2017

Salesforce Mobile Review: "Salesforce 1 - A mobile timesaver"

Score 10 out of 10
Vetted Review
Verified User
Review Source
Salesforce1 allows our reps to log information about their connections immediately after meeting with them. No writing notes down and then bringing them back to the office to enter them into the system. In addition, we are able to begin actions on the accounts before they get back and provide a quicker service to the customer.
  • Ease of use
  • Custom interface with extended protection and scalability
  • Additional overhead maintenance
Any communication or detail logging between an organization and third party allowing others within the org to see what is going on...immediately.
Read Jared Whitley's full review
Shawn Bennett profile photo
April 14, 2017

Salesforce Mobile Review: "Salesforce1 App Empowers Sales Agents on the go."

Score 10 out of 10
Vetted Review
Verified User
Review Source
Our salespeople, marketing team, and managers all utilize salesforce1 mobile application to keep up with active opportunities. We have clients from all around the world, the app makes it easy to log an interaction, interest, email, etc., when not on a computer. For example, when someone is away from the office or home office logging in through a web browser can be cumbersome, the salesforce1 mobile application is easy and quick.
  • The UI is well designed, this makes it easy to navigate.
  • The application transitions are smooth and fast.
  • When viewing the page of Leads or Opportunities they appear bland and blend together. A color differentiator pattern of at least grey, white, grey, white would be helpful.
The SalesForce1 mobile application, of course, is specifically well suited for employees to update records while not around a computer. The app is especially helpful when making sales calls on the road and a quick look up of information, such as contacts, roles, and notes would be valuable. Salesforce1 mobile app adds an additional layer of convenience.
Read Shawn Bennett's full review
Bryan Silverman profile photo
March 08, 2016

Salesforce Mobile Review: "Salesforce1 - a great app on the go"

Score 9 out of 10
Vetted Review
Verified User
Review Source
Salesforce1 allows for on the go analysis and updating of our pipeline. Especially important that we are able to use it at events like SXSW or other hosted events. It's essential we keep it up to date and we understand what we've done in the past, as well as where certain deals/contacts are sourced from.
  • Allows for on the go updates of leads/contacts.
  • Allows for on the go analysis of pipeline.
  • Helps us keep everything in track when we don't have internet access.
  • Allows for some customization, but not all.
  • Does not allow for conversions of leads into contacts.
Definitely would recommend. Find myself using it in spurts, so perhaps I should find a way to better integrate it. Also find myself using notebooks/notepads on my phone more often than taking notes in Salesforce1.
Read Bryan Silverman's full review

Salesforce Mobile Scorecard Summary

About Salesforce Mobile

Salesforce Mobile (formerly Salesforce1 Mobile App) provides sales reps and marketers to update their pipeline and lead statuses on the go, as well as share notifications and keep their team and collaborators updated on the movement of prospects through the sales pipeline.
Categories:  Sales Acceleration

Salesforce Mobile Technical Details

Operating Systems: Unspecified
Mobile Application:No