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Salesforce Mobile

Salesforce Mobile
Formerly Salesforce1 Mobile App

Overview

What is Salesforce Mobile?

Salesforce Mobile (formerly Salesforce1 Mobile App) provides sales reps and marketers to update their pipeline and lead statuses on the go, as well as share notifications and keep their team and collaborators updated on the movement of prospects through the…

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Recent Reviews

Leader In The Field.

9 out of 10
June 16, 2021
Incentivized
All conversations and communication with overseas sales representatives and clients are logged and tracked using Salesforce Mobile. The …
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Salesforce on the go!

9 out of 10
May 29, 2021
Incentivized
We use this for walkthroughs. So I walk through my building at least 4 times a day. Having the Salesforce mobile app helps me submit any …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Salesforce Mobile?

Salesforce Mobile (formerly Salesforce1 Mobile App) provides sales reps and marketers to update their pipeline and lead statuses on the go, as well as share notifications and keep their team and collaborators updated on the movement of prospects through the sales pipeline.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Salesforce for iOS and Android Demo | Salesforce

YouTube

Salesforce Mobile App Demo

YouTube

Salesforce Mobile for Sales – Sales Cloud Demo

YouTube
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Product Details

What is Salesforce Mobile?

Salesforce Mobile Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Salesforce Mobile (formerly Salesforce1 Mobile App) provides sales reps and marketers to update their pipeline and lead statuses on the go, as well as share notifications and keep their team and collaborators updated on the movement of prospects through the sales pipeline.

Reviewers rate Support Rating highest, with a score of 9.9.

The most common users of Salesforce Mobile are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(79)

Attribute Ratings

Reviews

(1-25 of 26)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
Salesforce Mobile is pretty unique and such a convenient tool to use. It's great to be able to send a text to also communicate with the applicant instead of always calling. Such a valuable tool to use. It has been very useful to help contact older prospects or applicants in the system. I think it's a useful tool and I think more companies should also adapt to this as well.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The reason we use Salesforce Mobile [(formerly Salesforce1 Mobile App)] is to be connected with the organization at all times, no matter where we are. From approving opportunity requests, to validate the information that is displayed in our client's profiles, the mobile app is really useful and it allows us to make changes without having the need of bringing the laptop with you. Being a sales manager I really take advantage of it because I am constantly visiting restaurants.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
All conversations and communication with overseas sales representatives and clients are logged and tracked using Salesforce Mobile. The ability to access our company's Salesforce from remote location challenge that Salesforce Mobile solves. In society today, the greatest approach to engage with clients is through Salesforce Mobile (formerly Salesforce1 Mobile App).
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Salesforce Mobile is great to check dashboards on the go. From the Marketing perspective, I check reports and dashboards to see MQLs and SQL moving along. I also can quickly check if opportunities are correctly attributed to the lead source.
Erik Viager | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
My organization's sales and business development teams use the Salesforce Mobile app to actively manage leads, contacts, opportunities, and accounts on-the-go. The app is well designed and supports most of the functionality of using non-mobile desktop version of Salesforce. Often times many things happen outside of business hours. A contact might respond to an email, or you may receive a signed PO after normal work hours. The Salesforce app allows all the necessary Salesforce functionality without having to be logged in at your computer.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Hi!

At least in my company the sales team is very free, so it depends on the person.

In my case, I just use it for last minute things: For example, imagine is saturday night and I just got a very improtant signature, so i need to CW the opportunity in order to start the OB as soon as possible. For this case, the mobile version is very usefull as it only takes me a couple minutes and I dont have to wait a day or get my computer.

Besides that, of course i preffer the web-browser version because of the size of the screen and is easier to navegate, but for being a simpler version it does what it has to do
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Salesforce Mobile (formerly Salesforce1 Mobile App) is being used by my organization to be able to streamline remote work. Salesforce Mobile is being used across my whole organization. The business problem Salesforce Mobile addresses is being able to have access to my companies CRM in remote environments. The platform allows me to consistently be able to pull data on prospects and relevant contacts for each account when I'm not on my computer.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Salesforce app extends all the functionality to a mobile application that helps you to take your data anywhere, manage leads and stay up to date with coworkers from anywhere. This allows you to have the information at your fingertips with accessibility to dashboards, reports, tasks and notifications. It also allows you to build a Salesforce compatible app that is unique to your business and business needs.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use this for walkthroughs. So I walk through my building at least 4 times a day. Having the Salesforce mobile app helps me submit any tickets that I see as I am walking around. I also can take pictures with it and attach them to the ticket for reference. Easy to have in hand.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Salesforce Mobile is being integrated into our Workspace 1 for the ease of use on our mobile devices. It's being used across the whole organisation for the sales, services, partner ecosystem, etc. We no longer need to update our sales funnels only on the laptops, we can update them on the go on our mobile, anytime, anywhere.
Emily Sperduto | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Salesforce Mobile is used across the entire company, mainly by the business/sales side to track of all opportunities, RFPS, wins/losses, revenue, etc. to keep track of all account histories on the go. It is a great tool to keep all communication in one place and limit the flooding of emails in your inbox.
May 28, 2021

Goin' Mobile

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Salesforce Mobile is an optional application being used within our company. Salesforce itself is used by all in the company though. Not everyone in the company needs Salesforce on a daily basis but for those that do, the mobile option comes in very handy, especially if a client issue arises or if there is a critical case that needs addressed. Users typically use the mobile option when away from their computers.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SalesForce Mobile [(formerly Salesforce1 Mobile App)] is instant access to sales opportunities wherever you are. SalesForce Mobile [(formerly Salesforce1 Mobile App)] is currently widely used for our Global Sales and Professional Services organization in more than 135 countries where Account Managers, Presales, Partners, and Engineers can have access to sales details from a mobile device. We have different approval processes that are driven through SalesForce and with SalesForce Mobile we can reduce approval time.
Rob Thomason  ☁ | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Salesforce Mobile [(formerly Salesforce1 Mobile App)] all the time!! It allows us to be truly "anywhere" and keep business moving. We have used it to approve deals, support collaboration and even with SOW flow. Without Salesforce Mobile [(formerly Salesforce1 Mobile App)], myself as an admin, deal desk users and sales leaders would have to keep their laptops ready and be tethered to wifi somewhere. The report and dashboard function allows us to see metrics on the go and help support users when there are issues. During Covid times, being flexible to working locations / conditions has really made Salesforce Mobile a must have for me and our users due its feature rich platform and ease of learning.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Salesforce [Mobile (formerly Salesforce1 Mobile App)] is in use by the company for more than 10 years and the mobile application has improved over these years. And it facilitated the communication and interaction between the internal people and as well as with the customers because the application provides a rapidly data access trough opportunities, cases and other custom objects.
Kenneth Shelton | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Salesforce Mobile to log and track all calls and communication with our partners and customers. It allows us to take and receive calls on our cell phones and then log in the relevant info while not in our office. Our business relies a lot on follow-up on calls, so this is very helpful when it comes to cataloging and summarizing communication.
September 16, 2020

My Salesforce Mobile Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our team is using this to manage our hot leads. We monitor and check all the emails of our leads. We are adding the information and all the details of our lead in Salesforce. We can download Salesforce Mobile to access it anytime we want and anywhere. It's very convenient.
Ben Caplan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
At our organization, we currently use the mobile version to support our sales teams remotely when unable to access the computer. All of our sales managers have the app and utilize it to evaluate opportunities, accounts, events, and more. We are using it primarily amongst the sales teams, but our office managers and project managers are using it as well.
Nathan Baker | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Salesforce Mobile is the mobile app to access Salesforce.com resources for our institution. It is primarily used for positions that require on-the-go communication or interaction with constituents. The ability to run reports on demand is helpful for emergency situations in which administrators are unable to access a desktop or laptop computer. It provides easy access to data but it is not necessarily a functional necessity of current users.
Jared Whitley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Salesforce1 allows our reps to log information about their connections immediately after meeting with them. No writing notes down and then bringing them back to the office to enter them into the system. In addition, we are able to begin actions on the accounts before they get back and provide a quicker service to the customer.
Shawn Bennett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our salespeople, marketing team, and managers all utilize salesforce1 mobile application to keep up with active opportunities. We have clients from all around the world, the app makes it easy to log an interaction, interest, email, etc., when not on a computer. For example, when someone is away from the office or home office logging in through a web browser can be cumbersome, the salesforce1 mobile application is easy and quick.
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