Drive professional donor and community management
We use Salesforce.org Nonprofit Cloud to drive our supporter engagement, donor pipeline, and program participants. We do some direct …
Starting at $36 per month per user
View PricingOverview
What is Salesforce.org Nonprofit Cloud?
Salesforce for Nonprofits, the Salesforce.org Nonprofit Cloud, is a nonprofit constituent relationship management platform from Salesforce, which supports constituent engagement, fundraising, and grants. Nonprofit editions contain Salesforce Lightning Edition along with the former Nonprofit Success Pack (NPSP) combined.
Recent Reviews
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Pricing
Sales Cloud - EE
$36
Cloud
per month per user
Sales + Service Cloud - EE
$48
Cloud
per month (billed annually) per user
Nonprofit Cloud - EE
$60
Cloud
per month (billed annually) per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.salesforce.org/?nonprofit_p…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $36 per month per user
Product Details
- About
- Tech Details
- FAQs
What is Salesforce.org Nonprofit Cloud?
Nonprofit Cloud connects all the functions of the organization on one integrated platform, to help them become digital-first and expand the reach and impact of these organizations. It is presented as a platform to unify fundraising, program management, marketing and grant making teams, helping them to deliver experiences that surpass the expectations of today's digital stakeholders and drive next level change and impact.
Salesforce.org Nonprofit Cloud Features
- Supported: Alumni Management
- Supported: Grant Application Management
- Supported: Pledge Management
- Supported: Self Service Portal
Salesforce.org Nonprofit Cloud Screenshots
Salesforce.org Nonprofit Cloud Videos
Nonprofit Cloud Overview Demo
Built on one connected platform, Nonprofit Cloud helps you break down silos between your fundraising, program management, marketing, and technology teams by giving everyone a single, shared view of your organization and all those associated with it. Learn more at http://www.salesforce.org/nonprofit
Salesforce.org Nonprofit Cloud Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Salesforce for Nonprofits, the Salesforce.org Nonprofit Cloud, is a nonprofit constituent relationship management platform from Salesforce, which supports constituent engagement, fundraising, and grants. Nonprofit editions contain Salesforce Lightning Edition along with the former Nonprofit Success Pack (NPSP) combined.
Salesforce.org Nonprofit Cloud starts at $36.
Reviewers rate Support Rating highest, with a score of 9.
The most common users of Salesforce.org Nonprofit Cloud are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(52)Attribute Ratings
Reviews
(1-25 of 29)Companies can't remove reviews or game the system. Here's why
March 22, 2022
Drive professional donor and community management
- Manages multi-million dollar fundraising across eight states and national
- Drives community organizing program
- Fuels data structure for all reporting
February 21, 2022
Salesforce.org delivers excellent value and customizability
- We've increased enrollment over the five years we've used the product
- We've managed to use less email resources in other areas and focus them through Salesforce
- We've increased student retention thanks to the data kept in the CRM
December 10, 2021
Salesforce Review!
- Organization.
- System management.
December 10, 2021
Great product that can be hard to implement and still has some gaps
- Huge increase in productivity that has enabled growth.
- Has allowed new fundraising products to be launched easily.
- Best fundraising year ever. All KPIs that were set for our implementation project have been over-achieved.
August 04, 2021
No concerns about reliability and scale ever again
- Great amplification of limited staff and capabilities of our small staff
- Volunteer management over the years has been great
- Program management came with almost no added cost or customization
July 07, 2021
Salesforce for Nonprofits is a smart choice
- positive - capturing company history in one complete tool
- Positive in terms of reputation and trust due to being able to demonstrate control and the safe handling of information with our funders.
- Negative in terms of financial ROI but this is mostly down to the impact of COVID-19 and the inability to hit the growth targets we expected when using the product over the contract term.
- Positive in terms of demonstrating the value of a true partnership between a non-profit and a commercial entity (salesforce.org) and seen as an exemplar of this.
April 01, 2021
The perfect tool for nonprofits of all sizes
- Salesforce has increased our revenue drastically as it has provided simple tools to be sure we are staying in touch with our monthly donors.
- Salesforce for Nonprofits also allows us to track all donor/customer interactions so that everyone is on the same page with our donors.
March 29, 2021
A CRM that does what WE need it to do
- Salesforce for nonprofits is our source of truth for donor and member data.
- It's made a world of difference to know we only have to look in one place for an address or donation history.
- We have yet to connect Salesforce with our financial software (QBO) given the cost of the third-party connectors though I am investing a fewer lower cost options I have just found.
- Improvement on tracking individual interest in a specific topic/service/activity
- Improvement on tracking processes/pipelines for involvement
- Positive impact on the ability to manage our the back end of our public user interface.
March 24, 2021
Salesforce profits the nonprofits
- Easier communication with customers.
- Customers feel personally connected.
March 23, 2021
Flexible + Customizable CRM Solution for Nonprofits
- Increased data visibility
- Improved data reporting
March 18, 2021
Salesforce and how to avoid failSource
- New email platform (integrated with Salesforce and based on Salesforce segmentation) increased open rate by 7%
- Using Salesforce Flows to design a custom batch process for approving small grants reduced days of work to one or two clicks.
- We replaced a paper system (walking around with a clipboard) to a virtual system (you can do it from anywhere!) for approving payments.
- Salesforce has made it easier for salespeople to communicate with graphic designers.
- Salesforce has made communication between salespeople much better.
- Salesforce has made executives more aware of work in progress.
- Salesforce has helped executives identify repeat customers.
- Positive ROI
- Scalability
- Flexibility
February 20, 2020
Salesforce for Nonprofits helps centralize things.
- Allows focused efforts to keep track of donations
- Track activities against donors to drive higher use cases
December 17, 2019
Salesforce NPSP: Powerful, but not for faint of heart
- N/A - Just starting to use it as much as is needed/possible
November 08, 2019
A pretty happy non-profit user
- It helps us not lose track of anyone which is a huge plus. I don't have real numbers but I do know that our data on people after we got this system is way better than our data on people pre-Salesforce.
- Salesforce has allowed us to easily track donor communications in one area, which I believe has improved our donor communication overall.
- Salesforce for Nonprofits has made it easier on my org to track and pull donation-related information and has reduced the amount of time we need to do these regular tasks.
October 25, 2019
Too big for us, but we are growing into it
- We applied to the foundation and got free licenses for Salesforce so it was not a risky upfront financial investment for us. It has been a very helpful and useful CRM and donor management system for us.
- Learning Salesforce is very challenging and has created a lot of frustration amongst our staff. There are not a lot of local resources in our more rural community to get assistance or training on Salesforce.
- The HUB/community of users on Salesforce is very helpful and supportive. Whenever I pose a question I always get responses. Unfortunately, most of those people are much more advanced than I am so often, I don't understand their answers to my questions.
August 23, 2019
Salesforce for Nonprofits
- It's kept our data super organized which is nice
- We have been able to see trends over time
- We are able to connect with our people based on accurate and useable data in a timely fashion.
- We can see where people are along a journey - moving them towards taking the next steps to be connected to our organization.
January 19, 2019
SalesForce is helpful but not designed for researchers
- Streamlining things in terms of communication. We use Chatter to communicate with folks in the field and because it's build-in we aren't paying for another program.
- Our support services team uses it to field data requests and problems so this allows for real-time tracking on issues.
- Making connections between folks in the database--individuals to companies (potential funders). Trying to make various entities relate to one another is advantageous for us in finding new relationships and prospective funders
January 14, 2019
One of the best Resource Management Systems out there!
- We're able to tell accurately what granting money we have left for different categories.
- We're able to track our relationships- what was the last email correspondence like when we last touched base with an organization etc.
- Can get a quick picture of how our strategy is on or off base according to our annual goals (not just dollar amounts, but our regional allocations, strategic focus areas, etc.)
January 12, 2019
Salesforce -- Great tool for a Global Organization
- Greatly Improved customer service responsiveness; happier stakeholders and happier customer service employees
- Automated vendor payments for events -- Many labor hours returned to our finance and events teams each month
- Allowed our global organization to share, manage, and update our contacts and support staff in a single always available system.