Exceptional product for small-businesses to manage and grow at scale!
Starter edition provides a comprehensive toolset for small businesses to get up and running in a matter of days, instead of weeks or …
Salesforce StarterFormerly SalesforceIQ / Salesforce Essentials
Starting at $35 per month per user
View PricingOverview
What is Salesforce Starter?
Salesforce Starter (formerly Salesforce Essentials) is a small business CRM that replaces the former SalesforceIQ product. It is priced at $35 per user, on a monthly basis, or at $25 per month for if billed annually ($300) and can be…
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Pricing
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://essentials.salesforce.com/prici…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $35 per month per user
Product Demos
Sales Cloud Lightning Essentials Demo IT
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Sales Cloud Lightning Essentials Demo
YouTube
Demo: How PepTalkHer Scales Social Communications with Salesforce Essentials | Salesforce
YouTube
Salesforce Essentials Demo
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Salesforce Starter?
Salesforce Starter (formerly Salesforce Essentials), replacing the former SalesforceIQ CRM, is a solution designed to give small businesses all the tools needed to run a business in a single app. Plus, users get all the same features and can add up to 10 users with either plan.
The vendor's value proposition for Salesforce Essentials:
- Take the office anywhere.
- Track the sales process — from call to close.
- Support customers across phone, web chat, social media, and email.
- Organize all customer data.
- Build real-time reports and dashboards to visualize key business metrics.
- Sync with tools already in use, like Dropbox and DocuSign.
Salesforce Starter Features
Sales Force Automation Features
- Supported: Customer data management / contact management
- Supported: Territory management
- Supported: Opportunity management
- Supported: Integration with email client (e.g., Outlook or Gmail)
- Supported: Quote & order management
- Supported: Interaction tracking
- Supported: Channel / partner relationship management
Marketing Automation Features
- Supported: Lead management
CRM Project Management Features
- Supported: Task management
- Supported: Billing and invoicing management
- Supported: Reporting
CRM Reporting & Analytics Features
- Supported: Forecasting
- Supported: Pipeline visualization
- Supported: Customizable reports
Customization Features
- Supported: Custom fields
- Supported: Custom objects
- Supported: Scripting environment
- Supported: API for custom integration
Security Features
- Supported: Role-based user permissions
- Supported: Single sign-on capability
Social CRM Features
- Supported: Social engagement
Integrations with 3rd-party Software Features
- Supported: Marketing automation
- Supported: Compensation management
Platform Features
- Supported: Mobile access
Salesforce Starter Screenshots
Salesforce Starter Video
Salesforce Essentials Demo
Salesforce Starter Integrations
Salesforce Starter Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | United States, Canada, UK, Australia, New Zealand, Germany, Netherlands |
| Supported Languages | English |
Frequently Asked Questions
Salesforce Starter (formerly Salesforce Essentials) is a small business CRM that replaces the former SalesforceIQ product. It is priced at $35 per user, on a monthly basis, or at $25 per month for if billed annually ($300) and can be tried free for 14 days on a trial.
Salesforce Starter starts at $35.
Reviewers rate Customer data management / contact management and Opportunity management and Integration with email client (e.g., Outlook or Gmail) highest, with a score of 10.
The most common users of Salesforce Starter are from Mid-sized Companies (51-1,000 employees).
Salesforce Starter Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 70% |
| Mid-Size Companies (51-500 employees) | 20% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
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Reviews and Ratings
(154)Reviews
(1-1 of 1)Companies can't remove reviews or game the system. Here's why
Starter edition provides a comprehensive toolset for small businesses to get up and running in a matter of days, instead of weeks or months. The package includes sales, service, marketing, map capabilities, and email/phone processes built in. More than that, this edition makes it very easy to scale using starter automation with workflows/flows. Then as you expand, you can easily upgrade to professional and enterprise/unlimited editions with further integration capabilities.
- Sales CRM with built-in guidance and reminders to manage and track opportunities.
- Self-service for customers and internal employee needs. Integrates forms and chatbots very easily into your existing website.
- Guided setup with inherent flows to make transitioning from legacy systems to new age cloud-based technologies
- Integrates with Outlook and Gmail extremely well. Includes the Salesforce Inbox mobile app to link records with calendar and email. Email reminders included automatically.
- The Salesforce Mobile App comes with Starter, making it super easy to work on the go, even in remote areas.
- Certain items look like they are included. For example, sales cadences with call flows are an additional cost.
- Customizing certain business processes during the guided setup, without having Salesforce dev or admin experience.
- I wish it included lower-tier marketing tools for sendable contacts with subdomains for domain health.
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- It provides a clean and easy way to cover a large majority of business sales processes.
- It makes it simple to track and manage activities and performance across a team.
- It provides simple quote generation and management out the box, with the ability to forecast across a team, overall or specific to products and services.
Salesforce Starter is exactly what it says. It's specific to getting a small business up and running effectively, without unnecessary development or internal overhead required. It doesn't allow for a ton of customization, but it provides more than most other providers across sales, service, and integration/automating business processes. Some tools are more specific to organizations that want to focus on a specific area to grow or manage their business. That's where the other package types and integrations with specific tools come in.