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https://dudodiprj2sv7.cloudfront.net/product-logos/8I/8S/A622D12VPQ2U.PNGBetter email practicesSalesforceIQ makes my day to day email management 10x faster. Currently, it is an optional choice for part of our company if they wish to use it. I believe it is a personal preference depending on how one does their job. In my line, I tend to write similar sentences throughout the day. It is so great to write ";time" and "Thank you for taking the time to update me. My door is open as more questions come up," will automatically populate on the screen.,Fast email templates Alerts you when someone has read your email Ability to quickly schedule emails to go out at a specific time,I wish it worked better from my mobile phone. I don't want to download an app. I want to be able to use the mail utility on my iphone and have access to all of my templates.,10,Time is money! This makes it much faster for me to contact more prospects.,Salesforce.com, DonorPerfect, Google DriveSalesforceIQ Inbox is what finally made Salesforce work for us.It is used by the sales team. We had issues with adoption with Salesforce. Notes, updates, and other information weren't making it into Salesforce, negating any value of the CRM. Inbox bridged that gap, reducing time and effort for getting info into Salesforce and fixed our adoption problem. The sales team uses it daily and we've found other benefits including the "insert availability" and "shortcuts" features. Allows us to be more responsive to leads and customers.,Salesforce Integration Scheduling G Suite Integration,We have to manually approve the logging of activity. The "auto-log" feature wasn't showing up on reports Should be easier to create leads and contacts from emails. You don't have to leave the window--which is nice--but you still have to copy paste I would like Salesforce Tasks to be more visible. I'm always forgetting about tasks I have.,9,Lowered our sales cycle by providing easy call scheduling increased response rates with integrated Salesforce templates Improved visibility of opportunities,No reports. All reporting is done in the base functionality of Salesforce,Salesforce CPQ (formerly SteelBrick), Pardot, Freshdesk
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SalesforceIQ Inbox
11 Ratings
Score 8.2 out of 101
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SalesforceIQ Inbox Reviews

SalesforceIQ Inbox
11 Ratings
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Score 8.2 out of 101
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Nikkii Kashub profile photo
January 26, 2018

SalesforceIQ Inbox Review: "Better email practices"

Score 10 out of 10
Vetted Review
Verified User
Review Source
SalesforceIQ makes my day to day email management 10x faster. Currently, it is an optional choice for part of our company if they wish to use it. I believe it is a personal preference depending on how one does their job. In my line, I tend to write similar sentences throughout the day. It is so great to write ";time" and "Thank you for taking the time to update me. My door is open as more questions come up," will automatically populate on the screen.
  • Fast email templates
  • Alerts you when someone has read your email
  • Ability to quickly schedule emails to go out at a specific time
  • I wish it worked better from my mobile phone. I don't want to download an app. I want to be able to use the mail utility on my iphone and have access to all of my templates.
I love sending out template emails that I can customize sentence by sentence. I can type, ";demo ;time ;when" and "Here's the demo link you requested: www.xxxxxdemosignup.com Thanks for reaching out to me! Let me know if you have any questions. When would be a good time for me to call you back?" will appear on the screen.
Read Nikkii Kashub's full review
Matt Dragomanovich profile photo
January 24, 2018

Review: "SalesforceIQ Inbox is what finally made Salesforce work for us."

Score 9 out of 10
Vetted Review
Verified User
Review Source
It is used by the sales team. We had issues with adoption with Salesforce. Notes, updates, and other information weren't making it into Salesforce, negating any value of the CRM. Inbox bridged that gap, reducing time and effort for getting info into Salesforce and fixed our adoption problem.

The sales team uses it daily and we've found other benefits including the "insert availability" and "shortcuts" features. Allows us to be more responsive to leads and customers.
  • Salesforce Integration
  • Scheduling
  • G Suite Integration
  • We have to manually approve the logging of activity. The "auto-log" feature wasn't showing up on reports
  • Should be easier to create leads and contacts from emails. You don't have to leave the window--which is nice--but you still have to copy paste
  • I would like Salesforce Tasks to be more visible. I'm always forgetting about tasks I have.
I would highly recommend it for sales teams. For our operations dept and our tech support dept, we haven't found a compelling reason yet because they don't deal with Salesforce that much. However, as we integrate our ordering system and ticket systems into Salesforce, I think Inbox will have more value across the company.

Read Matt Dragomanovich's full review

SalesforceIQ Inbox Scorecard Summary

About SalesforceIQ Inbox

SalesforceIQ Inbox is a set of apps that add "relationship intelligence" to the Salesforce Sales Cloud. SalesforceIQ Inbox connects customer data from the Sales Cloud to users' email inboxes, surfacing contextual information that can be used to write relevant messages. It also allows users to create leads, contacts, and opportunities and log emails to Salesforce from within their inbox. It is a sales email and intelligence tool that includes email tracking, automated reminders to follow up on emails, and email reply shortcuts.

SalesforceIQ Inbox Technical Details

Operating Systems: Unspecified
Mobile Application:No