Help Desk

Web and Video Conferencing

Customer Support

Business Intelligence (BI)

Collaboration

Contract Management

Enterprise Legal Management

Environmental Health and Safety (EHS)

Meeting Management

Procurement

VoIP

Enterprise

Accounting

Expense Management

Spend Management

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Browser

Cloud Cost Management

Cloud Storage

Component Content Management

Converged Network Adapters (CNAs)

Data Center Infrastructure Management

Data Observability

Data Pipeline

Extended Detection and Response (XDR)

Fraud Detection

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Internet of Things (IoT)

Interoperability

Managed Print

Network Performance Monitoring

Password Management System

Release Management

Remote Support

Session Border Controllers

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audio Editing

Content Management

Creative Collaboration

Direct Mail Automation

Email Marketing

Gamification

Intent Data

Marketing Analytics

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Headless eCommerce

Multichannel Retail

Presales

Sales Intelligence

Sales

Certificate Lifecycle Management

Security

Architecture

Commercial Drone

Construction Accounting

Hotel Management

Loan Servicing

Oil and Gas

Public Sector Software

Telemedicine

Vendor Neutral Archive (VNA)

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Salesforce Sales Cloud

Salesforce

Terminus ABM Platform

Terminus

Salesforce Mobile

LeadFuze

Highspot

Seismic Content

Seismic

Brainshark

Bigtincan

Allego Revenue Enablement Platform

Allego

Scratchpad

Scratchpad, Inc.

Momentum.io

Showpad eOS®

MindTickle

Paperflite

Gong

Chorus by ZoomInfo

Zoom Workplace

### Sales Call Analytics
Users generally praise Salesken's call recording and speech analytics features for providing valuable insights into sales calls. While some reviewers mention occasional errors in transcripts, the overall consensus is positive regarding the tool's ability to enhance sales team performance through detailed call analysis. The feature that allows for tracking individual team members' call logs is particularly appreciated for ensuring accountability and productivity, especially in remote work settings. Despite minor issues with transcripts, users find Salesken's sales call analytics capabilities to be a valuable asset in improving sales strategies and customer interactions.

### Real-Time Sales Insights
Reviewers consistently praise Salesken's real-time sales insights capabilities. Users appreciate the platform's ability to provide immediate visibility into sales calls, webinars, and presentations, allowing for quick adjustments and improvements in customer interactions. The real-time cues and insights offered by Salesken empower sales teams to enhance their performance and close more deals efficiently. The tool's AI-based features enable sales reps to receive valuable feedback during customer interactions, leading to more tailored and effective sales pitches. Salesken's integration with CRM systems further enhances its real-time insights, enabling sales leaders to make data-driven decisions promptly.

### Sales Performance Enhancement
Users generally agree that Salesken's real-time performance tracking and coaching capabilities significantly enhance sales team performance. The platform's ability to provide insights into reps' performance during calls, webinars, and presentations has been praised for its effectiveness in identifying strengths and weaknesses. Users appreciate the opportunity to offer immediate coaching and feedback to reps, leading to improved customer engagement and increased deal closures. While some users have noted minor areas for improvement, the overall consensus is positive regarding Salesken's impact on enhancing sales performance.

### Sales Coaching and Training
Users consistently praise Salesken for its effective sales coaching and training features. They appreciate the platform's ability to provide real-time feedback, allowing managers to coach their sales reps efficiently. The tool's emphasis on best practices and playbook creation has been particularly beneficial in improving sales team performance. Users find that Salesken's training capabilities help in enhancing sales productivity and closing deals faster. The platform's focus on coaching and mentoring sales reps has garnered positive feedback, with users noting an increase in their team's energy, motivation, and overall performance.

### Lead Management and Conversion
Users consistently praise Salesken's lead management and conversion capabilities. They highlight how Salesken's AI-driven approach helps them qualify leads more effectively and increase their conversion rates. The platform's ability to provide real-time feedback and suggestions during calls has been instrumental in guiding sales teams towards successful conversions. Users appreciate the ease of use and affordability of Salesken, making it a valuable tool for enhancing lead management strategies and driving better conversion outcomes.

### Sales Communication Tools
Users generally praise Salesken's sales communication tools for their ability to track and improve sales team performance during calls, webinars, and presentations. The tool is commended for its ease of use and effectiveness in providing real-time insights into sales reps' activities. While some users appreciate the call recording feature and the ability to track individual team members' call logs for accountability, others express concerns about delays in call recordings. Despite some minor drawbacks, Salesken's sales communication tools are seen as valuable assets for enhancing sales team productivity and performance.

### Sales Productivity Solutions
Users consistently praise Salesken's sales productivity solutions for its ability to enhance sales team efficiency and productivity. The tool's functionality in tracking sales calls and providing valuable insights into sales reps' performance has garnered positive feedback. Users appreciate how Salesken helps them identify areas for improvement and replicate successful sales techniques across their teams. The consensus among users is that Salesken's sales productivity solutions play a vital role in driving sales performance and streamlining sales processes.

### AI and Machine Learning in Sales
Users consistently praise Salesken's AI and machine learning capabilities in sales, highlighting the platform's ability to provide real-time insights during customer interactions. The AI-powered features, such as call analysis, transcription, and emotion detection, are lauded for enhancing sales team efficiency and improving customer engagement. Reviewers appreciate how Salesken's AI technology helps them understand customer needs better and tailor their sales pitches accordingly. The general sentiment is that Salesken's AI and machine learning functionalities significantly contribute to sales success by providing valuable data-driven insights and enhancing overall sales performance.

### Sales Reporting and Intelligence
Users generally praise Salesken's sales reporting and intelligence capabilities. The software's ability to provide real-time feedback and suggestions to salespersons during interactions with leads is highly valued. Despite some minor issues reported, such as search functionality and copy-paste features, users appreciate the platform's AI-powered sales assistant and its role in enhancing sales productivity. The predictive algorithm, coupled with machine learning, allows for insightful tracking of sales calls and conversations, leading to improved team performance. Additionally, Salesken's Lead Intelligence feature is commended for automatically tracking and recording sales reps' interactions with leads, ensuring effective follow-up strategies.

### Customer Engagement Strategies
Users generally praise Salesken for its ability to improve customer engagement and enhance sales team performance. The platform's customer engagement strategies are highly regarded for providing real-time insights into sales calls, webinars, and presentations, allowing sales reps to tailor their approach to better connect with customers. Reviewers appreciate how Salesken's AI-powered tools help them understand customer sentiments, adjust their pitches accordingly, and ultimately close more deals. The platform's focus on enhancing interactions with customers through data-driven strategies has garnered positive feedback from users, who find it instrumental in boosting customer engagement and driving sales success.

### Sales Team Collaboration
Users consistently praise Salesken for its ability to help sales teams improve their performance and collaboration. The platform's sales team collaboration features are highly regarded, with users noting that it enhances teamwork and boosts productivity. Salesken's tools facilitate effective communication and coordination among team members, leading to smoother workflows and better outcomes. Users appreciate how Salesken fosters a collaborative environment that empowers sales teams to work together efficiently towards common goals. The platform's emphasis on team collaboration is seen as a key strength by users, highlighting its positive impact on overall sales team dynamics.

Users highly recommend Salesken for various sales requirements, including improving the customer experience, increasing conversion rates, and helping sales reps close more deals. They suggest starting to use it as a point solution for all sales needs. Users also recommend Salesken for training, onboarding, and sales management. They believe it is a valuable tool for customer-facing teams to overcome barriers and achieve objectives. Additionally, Salesken is recommended for client interaction and confronting groups/teams to provide the right information at the right time and take conversations in the right direction. Users strongly recommend Salesken as a great tool for all sales teams and think it is a must-have technology to reach sales targets. They mention that Salesken is also valuable for sales strategy, cold calls, and business intelligence reports. Users suggest taking advantage of its artificial intelligence capabilities and have found more value than anticipated. They also recommend using Salesken for virtual client interactions, analyzing and interpreting conversations, and improving conversion rates. Overall, users highly recommend Salesken for its various features and benefits in sales and customer interactions.

Network Issues: Some users have experienced network issues and faced call connectivity problems with the software. Although these issues have been fixed, it was mentioned by a few reviewers as a minor drawback to using the software.

Slow Performance: According to some users, the latest version of the software is quite slow and has recurring glitches. However, they appreciate the prompt resolution of these issues by the development team. While this may cause occasional frustration, overall usability is not significantly affected.

Connectivity Drops: While connectivity sometimes drops for some users, they find the downtime to be manageable. It was mentioned by a few reviewers that this occasional drop in connectivity does not significantly impact their overall experience with the software. Despite this issue, they still consider it an effective tool for their needs.

Great Tool for Improving Conversations: Users find Salesken to be a valuable tool for improving their conversations and gauging their progress. Many reviewers appreciate the ability to view transcripts of their interactions and analyze talk time ratios between prospects and sales reps. The feature that highlights critical features and benefits discussed by prospects and compares the sales rep's performance is highly valued.

Insights on Customer Intent, Objections, Needs, and Expectations: The insights provided by Salesken on customer intent, objections, needs, and expectations are highly valued by users. Several reviewers appreciate the affordability of Salesken, considering it to be light on the pocket while still being effective. A sales rep for a tech firm credits Salesken for helping them ramp up their sales and track their performance in a meaningful way.

Fosters Collaboration Among Sales Teams: It is helpful that users can share their calls with peers without it being competitive, fostering a collaborative environment. Reviewers praise Salesken for allowing sales teams to listen to their calls together and improve collectively. Additionally, sales managers can listen in and provide feedback. Users emphasize that this feature has saved them countless hours, especially for remote sales reps working from home.

Basic

Bloomfire

Growth

Accelerator

Clari Copilot

Salesken

Sales Enablement Software is used to develop a strategy for equipping and motivating sales teams to sell better. It also encompasses sales performance management, including incentive compensation plans, territory and quota assignments, pipeline optimization, and sales training and coaching.

Sales Enablement

Likelihood to Recommend

Users can analyze the entire call to understand which signals were spoken during a particular call, their frequency, and duration. They are further benchmarked against successful calls which will help them identify their areas of improvement.

Our dashboard provides an in-depth diagnosis of all calls at a team level for a Manager's perusal and also at an individual level for SDRs' perusal. Apart from different activity numbers, we also provide information on areas of strength and improvement which would help in the improvement of individual and team performance.

A bird's eye view of the dashboard helps managers to quickly understand an SDR/agent's performance metrics. This would also help managers to understand how closely is a call aligned with their Sales Playbook. An exhaustive list of signals detected over the call (both semantic and emotional) are captured here.

User can configure the sales process that they follow at their organization and replicate the same as a pipeline flow to get a detailed insight into the buyer's journey from being a prospect to customer.

<div>Salesken is a <b>Conversational intelligence platform</b> that helps sales teams, improve performance, and reduce acquisition costs. </div><div><br></div><div>Our customers include the world's largest companies in Education, BFSI, and SaaS. They use Salesken to analyze every sales conversation which assists their reps with real-time talking points.</div>

The SalesKen's Science of Sales Report (Summer '20)

Salesken - Real Time Sales Assistance with AI

HubSpot CRM

Apollo.io

Lusha

Slintel now part of 6senes

Salesken 2022-11-23 00:01:03

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Sales insights

Real time

Sales data

Sales manager

Home

Sales Enablement Software

We have explored and implemented Salesken for calling and conversation intelligence purpose in our organization for the inside sales team. We have explored multiple tools, but the value extracted from Salesken was the best and we had gone ahead with the decision. We also did a pilot of the tool before we have taken a decision to implement.

Calling features
Conversation intelligence
CRM integration

Direct calling
Localized numbers for some geographies
Pricing structure

Calling feature
CRM integration
Call metrics tracking for managers

Higher call rates
Higher connect rates
Conversation improvement

HubSpot CRM, Slintel, Lusha Extension, Apollo

Salesken

Overview

What is Salesken?