Skip to main content
TrustRadius
SALESmanago

SALESmanago

Overview

What is SALESmanago?

SALESmanago is a Customer Engagement Platform for eCommerce marketing teams, including AI-driven solutions that boast users among 2000+ mid-size businesses in 50 countries, as well as global brands such as Vodafone, Lacoste, New Balance and Victoria’s Secret.SALESmanago aims to…

Read more
Recent Reviews

TrustRadius Insights

SALESmanago is a comprehensive marketing automation tool that offers a wide range of features to help e-commerce businesses maximize their …
Continue reading

I like SALESmanago!

10 out of 10
March 07, 2023
I use SALESmanago to build communication with clients. We send e-mails to maintain relations, inform about promotions and news. We have …
Continue reading

Great tool for automation

8 out of 10
February 15, 2022
SALESmanago allowed for the integration of several company systems, databases and applications, thanks to which we are able to collect …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • WYSIWYG email editor (31)
    9.0
    90%
  • Email deliverability reporting (30)
    8.3
    83%
  • Dashboards (31)
    8.3
    83%
  • Standard reports (30)
    8.0
    80%

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing

Essential

$499

Cloud
per month

Professional

$1,999

Cloud
per month

Enterprise

$4,000

Cloud
per month

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttp://salesmanago.com/info/pricing.htm

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $499 per month
Return to navigation

Product Demos

SALESmanago Marketing Automation Demo

YouTube

SALESmanago AI CDP & Marketing Automation Platform DEMO

YouTube

CDP SALESmanago

YouTube

How SALESmanago Works - Demo (magyar felirattal)

YouTube

SALESmanago AI CDP & Marketing Automation Platform DEMO

YouTube
Return to navigation

Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.5
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

8.4
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

9
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

7.4
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.1
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.8
Avg 7.6
Return to navigation

Product Details

What is SALESmanago?

SALESmanago is a Customer Engagement Platform for eCommerce marketing teams, including AI-driven solutions that boast users among 2000+ mid-size businesses in 50 countries, as well as global brands such as Vodafone, Lacoste, New Balance and Victoria’s Secret.

SALESmanago aims to improve eCommerce KPIs by leveraging three principles: (1) Customer Intimacy to create authentic customer relationships based on Zero and First Party Data; (2) Precision Execution to provide superior Omnichannel customer experience thanks to Hyperpersonalization; and (3) Growth Intelligence merging human and AI-based guidance enabling pragmatic and faster decision making.

SALESmanago Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Calendaring
  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns
  • Supported: Social profile integration

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM
  • Supported: Integration with SugarCRM

Additional Features

  • Supported: eCommerce Dashboard
  • Supported: Workflow Generator

SALESmanago Screenshots

Screenshot of Screenshot of Screenshot of

SALESmanago Integrations

SALESmanago Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationAndroid

Frequently Asked Questions

SALESmanago starts at $499.

Bloomreach Commerce Experience Cloud, Emarsys, and Oracle Marketing are common alternatives for SALESmanago.

Reviewers rate WYSIWYG email editor and Dynamic content and Ability to test dynamic content highest, with a score of 9.

The most common users of SALESmanago are from Small Businesses (1-50 employees).

SALESmanago Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)8%
Mid-Size Companies (51-500 employees)18%
Enterprises (more than 500 employees)74%
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(37)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

SALESmanago is a comprehensive marketing automation tool that offers a wide range of features to help e-commerce businesses maximize their results and scale their operations. With its intuitive and transparent platform, users can easily understand their customers and reach the right person at the right time through automations. One key use case of SALESmanago is its Customer Data Platform feature, which allows businesses to better understand their customers by collecting transactional and behavioral data in a structured manner. This enables users to create dynamic segments and personalize their communication, resulting in more effective marketing campaigns. Additionally, SALESmanago provides valuable functionalities such as lead generation, nurturing, user behavior analytics, and multichannel marketing automation. It also offers integration with various company systems and databases, enabling the collection of personalized data for targeted communication. Users appreciate the support provided by SALESmanago's responsive team, who offer dedicated guidance on utilizing the platform's full potential. Overall, SALESmanago helps businesses automate their marketing efforts, maintain long-term customer relationships, and achieve growth by providing an easy-to-use platform with powerful features.

Segmentation Power: Users have found the segmentation feature to be very powerful, allowing them to segment people in various ways such as using tags, RFM matrices, sales funnels, and dynamic segments. This feature has provided them with the ability to target specific groups of people for their marketing campaigns.

Automation Flows: Reviewers appreciate the automation flows offered by the software, which allow them to set up workflows, automation rules, and website automations. These automation features help streamline their marketing actions and execute them automatically based on triggers and specific conditions.

Effective Product Recommendations: Despite acknowledging that it might take some time to prepare, users have been impressed with the product recommendations tool. They mention that the end results are impressive, indicating that the tool is effective in recommending products on their website.

Lead Generation Tools: Some users have expressed dissatisfaction with the lead generation tools in SALESmanago, including forms, popups, and landing pages. They believe that these tools could be improved to provide a better user experience and generate more leads.

Reporting Feature: Several reviewers have mentioned that the reporting feature in SALESmanago could be enhanced compared to other tools in the market. They suggest introducing custom reports to provide more flexibility and meet specific business needs.

Complexity of Software: A common concern among users is the complexity of SALESmanago's software. Many reviewers state that it requires a significant amount of time initially to become familiar with all its features and functionalities.

Based on user recommendations, the most common suggestions for Salesmanago are as follows:

  1. Take the system into a Proof of Concept and experience the great support.
  2. Consider Salesmanago for marketing automation with easy-to-use tools and functions.
  3. Choose Salesmanago if you want a variety of tools in one place.

These recommendations emphasize the importance of testing the system, the user-friendly nature of its tools and functions, and the convenience of having multiple tools available in a single platform.

Reviews

(1-25 of 31)
Companies can't remove reviews or game the system. Here's why
Loreta Cimino | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
is suitable for particularly rich and elaborate databases. for companies that have important data between purchases, user experience, spending etc. It is worth giving it a try to actually understand what we are talking about. it is important, even if complex, to understand the flow of welcome, it will help you a lot with customers
Score 9 out of 10
Vetted Review
Verified User
I find SalesManago to be a good tool for email marketing and automation processes.

They live chat service allows fast and direct communication with customers.

Website personalisation (tools like pop-ups and browser notification) work fine but I'd like to have a bit more personalisation options to be avalaible to users.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
At every stage of cooperation, you can count on full professionalism and commitment, which we receive from the Salesmanago team. The support works great, we get answers and assistance to each request very quickly. Moreover, the advice about marketing automation, the creation of new workflows, newsletters, and action strategies is of the highest level. I can always rely on a dedicated expert who takes care of our project in every issue. I highly recommend it!
Score 9 out of 10
Vetted Review
Reseller
SALESmanago is a good fit for ecommerce business who want to grow fast. Is a good solution if you want to invest your time to prepare a strategy and implement it. I always say that a marketing automation platform (not only salesmanago) it's not a magic button that multiply your revenues. You have to prepare a strategy implement it, monitor and improve again again and again.

Considering business without an ecommerce there are some other better than SALESmanago.
March 07, 2023

I like SALESmanago!

Score 10 out of 10
Vetted Review
Verified User
It helps me in creating e-mail cycles that build the involvement of customers and recipients of our products. Thanks to SALESmanago, I can stay in constant contact with my clients. All this is done by automatic rules.
Score 10 out of 10
Vetted Review
Verified User
If you have an online shop you work with clients so you need a tool to help you build an effective relationship with them. SALESmanago is more than a tool. It is a system with all sorts of tools that are well fitted to different areas of business activity that increase the number of your clients and finally your income.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The SALESmanago CDP & Marketing Automation system is perfect for creating automated and personalized messages to customers. By tailoring relevant messages to customers, we can see their engagement. Email analytics allow us to verify all relevant actions. Surely this type of activity translates into better results for your business. Moreover, automating messages saves employees time.
February 23, 2022

Much recommended

Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is well suited for both - long-term communication and short time communication that is needed in day to day actions of the company. The plurality of the usage possibilities makes SALESmanago such an amazing tool in comparison to other marketing communication tools available on the market. Would recommend it to anyone.
Score 9 out of 10
Vetted Review
Verified User
Small to medium company introducing new services, and communicate with users. Using SALESmanago they could collect data about user behavior (both on www, app and also in communication with client via telephone) and determine the best time to send communication, make a call or present an offer. But that is B2B/B2C. The whole other world opens when you are e-commerce. You can personalize your e-commerce platform, create funnels, use RFM marketing or create newsletters 100% personalized for your customers.
Filip Kaliński | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Plus: The system is relatively easy to use, this is, of course, a subjective matter, but I don't think I've ever felt like SALESmanago caused me any difficulty in day-to-day use. Its responsiveness and personalization capabilities proved to be quite helpful. Another plus for me is the help from our account manager. Whenever I need something to be programmed in our system, support is fast and reliable.
  • Room for improvements: Lack of access to contacts defined only by cookie. This would greatly impact and improve my work regarding onsite campaigns and building a client base.
  • New tag grouping system would be nice. For now, trying to analyze what tags are on contacts card has proven to be more than difficult. It's like huge mass of all kinds of tags. Unreadable frankly speaking.
  • New filter in email and webpush dashboards. Sometimes I would like to check OP or CTR of a specific month or week and I simply can't do that. All I can do is use predefined options, but it's simply not enough.
Score 10 out of 10
Vetted Review
Verified User
If you have an online shop you work with clients so you need a tool to help you built an effective relationship with them. SALESmanago is more than a tool. It is a system with all sorts of tools which are well fitted to different areas of business activity that increase the number of your clients and finally your income.
Score 9 out of 10
Vetted Review
Verified User
SALESmanago is well suited to manage users and data that is gathered on-site. It helps improve website experience and tailor marketing automation solutions for business.
Data and users gathered on site are easily manageable in several tools in SALESmanago - email marketing, notifications.
In some cases, not every option is easily accessible.
Joanna Cichoszewska | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
SALESmanago [CDP & Marketing Automation] is [an] easy-to-use tool the drag and drop e-mail editor in combination with automation workflows create a efficient way of automating your marketing systems. It requires [and] needs to be [integrated] via API.
Score 10 out of 10
Vetted Review
Verified User
If you are looking for a way to get an effective business solution to transform leads in loyal customers, SALESmanago CDP & Marketing Automation will be best choice. Working with Salesmanago means better knowing my potential customers, their preferences, and their needs. It helps me to personalize my market communication, which leads to better conversion and brand loyalty. Their latest developments in the area of web personalization and lead generation give to us a strong competitive advantage against other hotels and distribution channels. There's a number of functions available and they're all integrated with each other.
Return to navigation