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SALESmanago

SALESmanago

Overview

What is SALESmanago?

SALESmanago is a Customer Engagement Platform for eCommerce marketing teams, including AI-driven solutions that boast users among 2000+ mid-size businesses in 50 countries, as well as global brands such as Vodafone, Lacoste, New Balance and Victoria’s Secret.SALESmanago aims to…

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Recent Reviews

TrustRadius Insights

SALESmanago is a comprehensive marketing automation tool that offers a wide range of features to help e-commerce businesses maximize their …
Continue reading

I like SALESmanago!

10 out of 10
March 07, 2023
I use SALESmanago to build communication with clients. We send e-mails to maintain relations, inform about promotions and news. We have …
Continue reading

Great tool for automation

8 out of 10
February 15, 2022
SALESmanago allowed for the integration of several company systems, databases and applications, thanks to which we are able to collect …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • WYSIWYG email editor (31)
    9.0
    90%
  • Email deliverability reporting (30)
    8.3
    83%
  • Dashboards (31)
    8.3
    83%
  • Standard reports (30)
    8.0
    80%

Reviewer Pros & Cons

View all pros & cons
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Pricing

View all pricing

Essential

$499

Cloud
per month

Professional

$1,999

Cloud
per month

Enterprise

$4,000

Cloud
per month

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttp://salesmanago.com/info/pricing.htm

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $499 per month
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Product Demos

SALESmanago Marketing Automation Demo

YouTube

SALESmanago AI CDP & Marketing Automation Platform DEMO

YouTube

CDP SALESmanago

YouTube

How SALESmanago Works - Demo (magyar felirattal)

YouTube

SALESmanago AI CDP & Marketing Automation Platform DEMO

YouTube
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.5
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

8.4
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

9
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

7.4
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.1
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.8
Avg 7.6
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Product Details

What is SALESmanago?

SALESmanago is a Customer Engagement Platform for eCommerce marketing teams, including AI-driven solutions that boast users among 2000+ mid-size businesses in 50 countries, as well as global brands such as Vodafone, Lacoste, New Balance and Victoria’s Secret.

SALESmanago aims to improve eCommerce KPIs by leveraging three principles: (1) Customer Intimacy to create authentic customer relationships based on Zero and First Party Data; (2) Precision Execution to provide superior Omnichannel customer experience thanks to Hyperpersonalization; and (3) Growth Intelligence merging human and AI-based guidance enabling pragmatic and faster decision making.

SALESmanago Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Calendaring
  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns
  • Supported: Social profile integration

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM
  • Supported: Integration with SugarCRM

Additional Features

  • Supported: eCommerce Dashboard
  • Supported: Workflow Generator

SALESmanago Screenshots

Screenshot of Screenshot of Screenshot of

SALESmanago Integrations

SALESmanago Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationAndroid

Frequently Asked Questions

SALESmanago starts at $499.

Bloomreach Commerce Experience Cloud, Emarsys, and Oracle Marketing are common alternatives for SALESmanago.

Reviewers rate WYSIWYG email editor and Dynamic content and Ability to test dynamic content highest, with a score of 9.

The most common users of SALESmanago are from Small Businesses (1-50 employees).

SALESmanago Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)8%
Mid-Size Companies (51-500 employees)18%
Enterprises (more than 500 employees)74%
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Comparisons

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Reviews and Ratings

(37)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

SALESmanago is a comprehensive marketing automation tool that offers a wide range of features to help e-commerce businesses maximize their results and scale their operations. With its intuitive and transparent platform, users can easily understand their customers and reach the right person at the right time through automations. One key use case of SALESmanago is its Customer Data Platform feature, which allows businesses to better understand their customers by collecting transactional and behavioral data in a structured manner. This enables users to create dynamic segments and personalize their communication, resulting in more effective marketing campaigns. Additionally, SALESmanago provides valuable functionalities such as lead generation, nurturing, user behavior analytics, and multichannel marketing automation. It also offers integration with various company systems and databases, enabling the collection of personalized data for targeted communication. Users appreciate the support provided by SALESmanago's responsive team, who offer dedicated guidance on utilizing the platform's full potential. Overall, SALESmanago helps businesses automate their marketing efforts, maintain long-term customer relationships, and achieve growth by providing an easy-to-use platform with powerful features.

Segmentation Power: Users have found the segmentation feature to be very powerful, allowing them to segment people in various ways such as using tags, RFM matrices, sales funnels, and dynamic segments. This feature has provided them with the ability to target specific groups of people for their marketing campaigns.

Automation Flows: Reviewers appreciate the automation flows offered by the software, which allow them to set up workflows, automation rules, and website automations. These automation features help streamline their marketing actions and execute them automatically based on triggers and specific conditions.

Effective Product Recommendations: Despite acknowledging that it might take some time to prepare, users have been impressed with the product recommendations tool. They mention that the end results are impressive, indicating that the tool is effective in recommending products on their website.

Lead Generation Tools: Some users have expressed dissatisfaction with the lead generation tools in SALESmanago, including forms, popups, and landing pages. They believe that these tools could be improved to provide a better user experience and generate more leads.

Reporting Feature: Several reviewers have mentioned that the reporting feature in SALESmanago could be enhanced compared to other tools in the market. They suggest introducing custom reports to provide more flexibility and meet specific business needs.

Complexity of Software: A common concern among users is the complexity of SALESmanago's software. Many reviewers state that it requires a significant amount of time initially to become familiar with all its features and functionalities.

Based on user recommendations, the most common suggestions for Salesmanago are as follows:

  1. Take the system into a Proof of Concept and experience the great support.
  2. Consider Salesmanago for marketing automation with easy-to-use tools and functions.
  3. Choose Salesmanago if you want a variety of tools in one place.

These recommendations emphasize the importance of testing the system, the user-friendly nature of its tools and functions, and the convenience of having multiple tools available in a single platform.

Reviews

(1-25 of 31)
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Loreta Cimino | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use this tool to build customer journeys in marketing, to increase sales and users. I am very happy with it, the support knows how to help and make you improve, not only in the use of the tool but also in performance. thanks to SM I was able to build entire databases going from 1 user to 4 thousand
Score 9 out of 10
Vetted Review
Verified User
I use SalesManago on a daily basis, primarily for marketing emails, customer support via live chat, lead gathering and nurturing, and minor website personalizations with pop-ups and web notifications.I find SalesManago to be a good and reliable tool with a flat learning curve.<br><br>The email builder is simple to use, with a good analytics panel. Pre-made templates can be found for free or at a certain cost, and HTML templates can be imported.<br><br>The live chat tool allows instant communication with customers. If the customer is no longer online, it is possible to communicate with them via their personal contact info from their account.<br><br>SalesManago also offers its customers the possibility to use pop-ups and notifications on the website. I'd like the pop-ups to be a bit more customizable, but apart from that, they work fine. Pop-ups can be scheduled on specific days, webpages, user groups, or actions on the website.<br><br>I found the support team to be fast and always available for any questions I had. When starting to use SalesManago, I received an in-depth introduction to all the tools and services available to me. We now have a monthly meeting with the support team for any kind of request.I found the support team to be fast and always avalaible for any question I had.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Salesmanago is the tool that meets most e-commerce marketing automation needs. It is a very powerful system that allows you to implement advanced communication paths or fully automated sales funnels.Messages can be created using both HTML and a creator, which we use very often and both solutions work very well for us.
Score 9 out of 10
Vetted Review
Reseller
I work for an agency and I've been helping my customers with SALESmanago since 2016. I think SALESmanago is a very good solutions for ecommerces who want to scale and maximize their results. SALESmanago with his CDP allow you to know better your customers and with automations helps you to reach the right person at the right time.
March 07, 2023

I like SALESmanago!

Score 10 out of 10
Vetted Review
Verified User
I use SALESmanago to build communication with clients. We send e-mails to maintain relations, inform about promotions and news. We have set up cycles of automatic e-mails that reach our customers. SALESmanago helps us increase sales. Thanks to SALESmanago, we observe the involvement of our recipients. We verify which products are popular, and we also conduct extensive analytics.
Mohamed Hamed | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
A lot of potential, a pretty much seamless experience, and a great support team. For the last 2 years, and 4 for my team, I have used SALESmanago software for building our Omni-channel automated workflows, launching Email marketing campaigns, managing some customer segmentations, and initiating some custom adjustments specifically for our organization. I have witnessed amazing capabilities and great support from the SALESmanago team, especially since we have multiple offline and online channels that needed a lot of integrations in collecting, organizing and communicating as well.
Score 9 out of 10
Vetted Review
Verified User
We have been using SALESmanogo for 1 year and the results are great. We value the technical support very much. Today, we cannot imagine using a different tool to create mailings and mastering our entire contact list. We have implemented SALESmanago on 5 different websites. If someone is looking for a good and intuitive tool, We would recommend SALESmanago without a doubt.
Score 8 out of 10
Vetted Review
ResellerIncentivized
The major platform in B2C Marketing, it's omnichanel oriented and perform it's best as a CDP platform. Can manage directly email marketing, sms marketing, lead generation forms, landing pages and integrate a chatbot useful both in website and in social pages. can be integrated with other software via API to centralized the information about every single customer.
Score 10 out of 10
Vetted Review
Verified User
Advanced e-commerce tool SALESmanago is a great tool that gives you a lot of analytical data, helps to automate marketing and increases sales. In the beginning, we conduct training for new users, in which we go through all the tools - the entire panel is intuitive and transparent. Thanks to dynamic segments, you can easily create a modern mailing layout, and sending web push takes a moment. Implementing changes becomes simple and everyday work more pleasant. A huge advantage is support that responds very quickly and a dedicated Caregiver showing how you can use 100% of the SALESmanago potential for your business.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
In our company, we use SALESmanago CDP & Marketing Automation every day. It's a simple tool that helps maintain long-term relationships with customers. By automating marketing, the company gains a way to build relationships and increase sales. A useful feature of the system is the ability to segment the collected contacts and adjust the sending of messages to the appropriate target group.
February 23, 2022

Much recommended

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Sales Manago allowed us to proceed with the automation process of our daily communication with customer allowing us to reduce resources and therefore- costs. It is a splendid tool that combines current needs with long-term planning of a strategy. I would highly recommend it for anyone that is looking for new opportunities of saving time while delivering a great value to its customers.
Score 9 out of 10
Vetted Review
Verified User
I use SALESmanago mostly because I see this tool as a superb hub for small and medium companies. It not only gives companies the possibility to automate a lot of mundane marketing tasks but also allows to create an efficient environment to work within for marketing and sales teams. Usually I use SALESmanago as a data hub, CRM, and marketing workflow center.
February 15, 2022

Great tool for automation

Score 8 out of 10
Vetted Review
Verified User
SALESmanago allowed for the integration of several company systems, databases and applications, thanks to which we are able to collect data about our users and direct personalized communication. We use many automation rules and an advanced workflows that take care of various communication channels. Additionally, it is able to reach our users even more precisely.
Filip Kaliński | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
SALESmanago helps me with creating Marketing Automation scenarios and strategies in both on-site and off-site campaigns. From webpush and email campaigns, through cart rescue-like flows up to fullfledged personalization systems. In online-pharmacy/e-commerce business this can be quite difficult from legal standpoint, however, SALESmanago proved to be great partner and advisor.
Score 10 out of 10
Vetted Review
Verified User
SALESmanago CDP is the solution we use to automate our marketing efforts. This tool helps us adapt the offers to the preferences and needs of customers and increase the number of returning customers. We use SALESmanago CDP [for] such [things] as segmentation matrices and dynamic segments that allow us to better understand our customers and their purchasing practices
October 14, 2021

Great tool

Score 10 out of 10
Vetted Review
Verified User
SalesManago helps us with every point in our funnel, from TOFU to BOFU and even in after purchase communication. Customer support and training are world-class. The team is always there for all questions you have. Their team helps us to better understand the tool and achieve our goals.
September 18, 2021

Complex & multitasking tool

Asia Mosiek | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
It offers many possibilities not only for e-commerce. Our services are related and targeted at a specific target group, so generating leads and segmentation of databases are the most important business areas for us, and Salesmanago is great support. We use it for personalized communication, especially email marketing and marketing automation. This allows us to cross our activities between our platforms and websites and gain even more knowledge about users.
Score 10 out of 10
Vetted Review
Verified User
We use SALESmanago (SM) in marketing department as basic support in contact with our clients. We chose SALESmanago system because segmentation and individual contact is our priority in building positive relationship and loyalty with our target groups . SM contains many valuable funcionalities which makes our business more effective. We have already started to use many tools, but we will discover more. We have longlasting plans with SM, as it improves our activity. We also appreciate a very good support, which answers all our everyday questions and helps to find out new possibilities for developement.
Score 9 out of 10
Vetted Review
Verified User
SALESmanago is used to manage marketing automation in my company.
It solves the challenges of managing data on-site and offsite and implements various marketing solutions.
SALESmanago tools are mostly used by the marketing/performance and e-commerce team.
Newsletter emails, web pushes, website optimization, and many more are done on daily basis.
Joanna Cichoszewska | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
SALESmanago [CDP & Marketing Automation] is a [tool] great for [using] effective marketing automation with many features for monitored contacts. It provides an opportunity for marketing automation and dynamic content in campaigns. We got an all in one platform: automation email marketing, monitored contacts, leads profiling, and behavioral analytics. For us, it solves the problems with [a] multichannel marketing automation. SALESmanago [CDP & Marketing Automation] [makes] marketing [campaigns] more relevant and successful.
Score 10 out of 10
Vetted Review
Verified User
When B2C-focused companies look for marketing automation tools, they want to be able to handle a massive amount of contacts without the need to go too deep in an individual contact card in the CRM. SALESmanago CDP & Marketing Automation collects both transactional and behavioral data in a structured manner, so setting up not only basic but also more complex automation workflows is a piece of cake. Learning to use the system does not take long; you really can focus on building a winning growth strategy over getting too deep in technical questions. Also, there are new features coming almost every month, so the only limit is time.
Score 9 out of 10
Vetted Review
Reseller
We implement SALESmanago in B2C sector and get really good feedback from our clients. The platform is easy in use, with no coding and fast to integrate with a website, usually it takes up to 3 months to start using the features and have some initial results. They update the tools often and make some changes up to the needs of clients. No other platform with so many tools on this level of cost.
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