Salsa CRM
Rating: 3 out of 10
June 29, 2021
Verified User
Vetted Review
Verified User
2 years of experience
It is used as our donor software for donations and communications.
- Robust database.
Overview
What is Salsa CRM?
Salsa CRM (Formerly DonorPro CRM) is a donor and constituent management system that helps nonprofits build donor profiles, track every interaction, cultivate major gifts, and report on all development activities. The platform includes mobile-ready digital marketing tools for email, social, and online donation forms.…
Learn from top reviewers
Salsa CRM
Rating: 3 out of 10
June 29, 2021It is used as our donor software for donations and communications.
Verified user
Administrative Assistant
2 years of experienceSalsaCRM can add some spice to your fundraising CRM life
Rating: 9 out of 10
September 17, 2019My agency uses SalsaCRM daily to record donations, to research donors, to run mailing lists, and to analyze data. The product is easy to use. When contacting customer support,...
Verified user
Vice-President
10 years of experienceTough take off... glad to have it now.
Rating: 7 out of 10
March 21, 2019Right now we are in the process of using it to gather volunteer information and to improve our volunteer experience. We will be using its peer-to-peer tool. We use Salsa CRM t...
Have Salsa, just need chips!
Rating: 10 out of 10
July 23, 2018Salsa CRM is utilized in our development office primarily. We do use Engage as our primary fundraising source. As we use Engage, we then push the donors very easily over to th...
Doris Parker
Director - Professional Services
Executive Director
The PMD Foundation
2 years of experienceSalsa CRM is a Useful Tool
Rating: 8 out of 10
July 23, 2018Salsa CRM is being used by the Foundation, our fundraising subsidiary. We use the events module for a variety of special events hosted through the Foundation. Our Agency suppo...
Verified user
Professional
4 years of experienceSalsa CRM review - worked great for a non-profit!
Rating: 8 out of 10
July 20, 2018We use Salsa for organizing contacts and sending emails to potential donors to our non-profit organization. Salsa helped us organize our donors and keep track of their donatio...
Verified user
Manager
1 year of experienceBig organization functions for a small price tag!
Rating: 9 out of 10
February 9, 2018We are managing our database and fundraising. It has been amazing to streamline the two! We used to use several platforms for all of our needs and we found that it was nearly ...
Kalyn Hoffman
Administrator - Marketing
Program Manager
Western Michigan University
2 years of experienceSalsa CRM is a flexible Donor Management tool
Rating: 8 out of 10
August 25, 2017We use Salsa CRM to keep track of donations and donor information. We migrated from Abila Fundraising 50. The data was migrated without any issues. Salsa CRM is being used by ...
Verified user
Manager
1 year of experience
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Pricing
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What is Salsa CRM?
Salsa CRM (Formerly DonorPro CRM) is a donor and constituent management system that helps nonprofits build donor profiles, track every interaction, cultivate major gifts, and report on all development activities. The platform includes mobile-ready digital marketing tools for email,…
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.salsalabs.com/fundraising…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is Bloomerang?
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What is Blackbaud eTapestry?
Blackbaud eTapestry is a donor management solution that helps growing nonprofits build a stable foundation for success, beat fundraising goals, and catalyze growth. eTapestry boasts more than 6,000 nonprofits and institutions as users, who manage and track fundraising performance, engage new…
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is Salsa CRM?
Salsa CRM (Formerly DonorPro CRM) is a donor and constituent management system that helps nonprofits build donor profiles, track every interaction, cultivate major gifts, and report on all development activities.
The platform includes mobile-ready digital marketing tools for email, social, and online donation forms.
Additional features include donor cultivation, donation processing of all gift types, direct mail, built in word processing, mail merge, powerful query tool, event/auction management, grant management, task reminders, member management, volunteer tracking, and database permissions and security.
Integrations with WealthEngine, DonorSearch, and Double the Donation can be activated.
According to the vendor, on average Salsa clients see annual increases in donors (28%), donations (35%), and enjoy donor retention rates of over 74%.
Salsa Labs announced their acquisition by EveryAction June, 2021. Salsa Labs is now joining EveryAction.
Salsa CRM Features
- Supported: Donation Tracking
- Supported: Major Gift Cultivation
- Supported: Direct Mail/Mail Merge
- Supported: Advanced Reporting
- Supported: Email Marketing
- Supported: Social Publishing
- Supported: DIY Web Forms
Salsa CRM Screenshots
Salsa CRM Integrations
Salsa CRM Competitors
Salsa CRM Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | Global |
| Supported Languages | English |
Salsa CRM Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 25% |
| Mid-Size Companies (51-500 employees) | 50% |
| Enterprises (more than 500 employees) | 25% |
Comparisons
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Reviews and Ratings
(25)Reviews
(1-8 of 8)Companies can't remove reviews or game the system. Here's why
SalsaCRM can add some spice to your fundraising CRM life
Rating: 9 out of 10
September 17, 2019
Verified User
Vetted Review
Verified User
10 years of experience
My agency uses SalsaCRM daily to record donations, to research donors, to run mailing lists, and to analyze data. The product is easy to use. When contacting customer support, they are quick to connect with you, don't talk over you in tech-speak, and genuinely want to help you use the product to the fullest ability. We saved money from our previous CRM by switching over to SalsaCRM and are still very happy with it.
- Customer support - they don't talk in technical terms but in plain English. They get back to you quickly with a solution.
- Cost - we saved money switching to it - $10,000 in the first three years.
- Reporting is simple and easy to use. We get what we need in our reports.
Tough take off... glad to have it now.
Rating: 7 out of 10
March 21, 2019
AJ
Vetted Review
Verified User
1 year of experience
Right now we are in the process of using it to gather volunteer information and to improve our volunteer experience. We will be using its peer-to-peer tool. We use Salsa CRM to send out monthly newsletters and we also use it to send out automated emails. It has been easy and good looking to embed forms and donations forms to our website.
- Autoresponders and automated emails have been really cool and simple to use, that tool in itself has added a lot of value and has been a powerful way to keep supporters engaged.
- Donor management is one thing that Salsa CRM gets really technical with. There is so much information that you can have on each donor.
- I like the forms and how easy they are to embed on the website, like email sign up forms or donation forms. I can make them look seamless as they sit on the website and gather information and donations.
Have Salsa, just need chips!
Rating: 10 out of 10
July 23, 2018
DP
Vetted Review
Verified User
2 years of experience
Salsa CRM is utilized in our development office primarily. We do use Engage as our primary fundraising source. As we use Engage, we then push the donors very easily over to the CRM as constituents.
- User-Friendly. As a user, it is an intuitive product. When you are working, it is easy to navigate.
- Fundraising Pages: Salsa Engage allows you to easily and quickly make fundraising pages that can be pushed out to your community of donors.
- CRM: Easy to manage the constituents. When someone signs up for our fundraising pages, the software captures the demographics and either matches up to the existing donor or creates a new constituent.
- Salsa CRM listens to their customers and works well with the user base. Most ideas are listened to and can see that requests are pushed out in updates.
Salsa CRM is a Useful Tool
Rating: 8 out of 10
July 23, 2018
Verified User
Vetted Review
Verified User
4 years of experience
Salsa CRM is being used by the Foundation, our fundraising subsidiary. We use the events module for a variety of special events hosted through the Foundation. Our Agency supports people with intellectual disabilities and behavioral health challenges through five individual subsidiary organizations with most of our services being provided in Allegheny County, Pennsylvania.
- The software is easy to use
- The dashboards are a great way to compare results on an annual basis
- The online browser is handy when working from home or out of the office
Salsa CRM review - worked great for a non-profit!
Rating: 8 out of 10
July 20, 2018
Verified User
Vetted Review
Verified User
1 year of experience
We use Salsa for organizing contacts and sending emails to potential donors to our non-profit organization. Salsa helped us organize our donors and keep track of their donation amounts, how often they donate, future donations, and monthly donations. It is an online service. The customer service was responsive and helpful. They also help guide you in setting up email campaigns and email series. There is quite a learning curve for using the software, and it takes several months to implement. It is somewhat user-friendly but requires some training. Salsa has several options to help customize needs to fit your particular company, and definitely allow for company growth. I would recommend Salsa, with the understanding that there is a learning curve.
- Managing donations - Salsa helps keep track of the donations coming in whether they are a one-time donation or a series of donations.
- Automatic email series (set it up once and it will run without you once you initiate the trigger point.)
- This software also allows you to set up roles within the company for controlling access to things like donations and data entry.
Big organization functions for a small price tag!
Rating: 9 out of 10
February 09, 2018
KH
Vetted Review
Verified User
2 years of experience
We are managing our database and fundraising. It has been amazing to streamline the two! We used to use several platforms for all of our needs and we found that it was nearly impossible to maintain accurate records that way, the inconsistency was inevitable. Salsa has really helped us solve that issue by creating a system (with a reasonable price tag) that talks to one another. For example, a ticket sale online will go directly into a record!
- Integration with its marketing software, Salsa Engage, is great! Most software companies require you to pay additional for such an integration.
- Constant updates to meet the needs of its users!
- Its integration with other software such as wix!
Salsa CRM is a flexible Donor Management tool
Rating: 8 out of 10
August 25, 2017
Verified User
Vetted Review
Verified User
1 year of experience
We use Salsa CRM to keep track of donations and donor information. We migrated from Abila Fundraising 50. The data was migrated without any issues. Salsa CRM is being used by the Development Department.
Salsa CRM allows our Development Department to keep track of donations and donors. It also allows Donations made off campus to be entered into the CRM database Automatically. This is something that Abila Fundraising 50 was not able to do. When donations were made off campus someone from the Development Department had to manually copy the donation information into Abila Fundraising 50. This was extremely tedious and a major reason for migrating away from Abila Fundraising 50.
Salsa CRM allows our Development Department to keep track of donations and donors. It also allows Donations made off campus to be entered into the CRM database Automatically. This is something that Abila Fundraising 50 was not able to do. When donations were made off campus someone from the Development Department had to manually copy the donation information into Abila Fundraising 50. This was extremely tedious and a major reason for migrating away from Abila Fundraising 50.
- Ease of Data Migration from Abila Fundraising 50.
- Automated Donation entry from mobile events into the CRM database.
- Flexible web based and Application based use. Allows using the CRM using a browser or a dedicated locally installed application.