TrustRadius
https://dudodiprj2sv7.cloudfront.net/product-logos/Nk/2o/TVGVG2GSIAB0.JPEGSalsa LabsHave Salsa, just need chips!2018-07-23T23:03:03.890ZSalsa CRM is utilized in our development office primarily. We do use Engage as our primary fundraising source. As we use Engage, we then push the donors very easily over to the CRM as constituents.,User-Friendly. As a user, it is an intuitive product. When you are working, it is easy to navigate.
Fundraising Pages: Salsa Engage allows you to easily and quickly make fundraising pages that can be pushed out to your community of donors.
CRM: Easy to manage the constituents. When someone signs up for our fundraising pages, the software captures the demographics and either matches up to the existing donor or creates a new constituent.
Salsa CRM listens to their customers and works well with the user base. Most ideas are listened to and can see that requests are pushed out in updates.,I would LOVE an app on my phone rather than using the native browser but I do understand that there is a lot of work on creating this.,10,As a small nonprofit, we have seen a 100% increase of giving as we push out to social media.,NeonCRM and Bloomerang,MailChimp, Basecamp, TrelloDoris ParkerSalsa CRM is a Useful Tool2018-07-23T21:11:13.912ZSalsa CRM is being used by the Foundation, our fundraising subsidiary. We use the events module for a variety of special events hosted through the Foundation. Our Agency supports people with intellectual disabilities and behavioral health challenges through five individual subsidiary organizations with most of our services being provided in Allegheny County, Pennsylvania.,The software is easy to use
The dashboards are a great way to compare results on an annual basis
The online browser is handy when working from home or out of the office,Reports can be a bit cumbersome
We haven't mastered the art of exporting files and tagging records,8,Upon using Salsa, our financial records are much easier to review and compare over time
Salsa allows Foundation staff to quickly look up donor records and identify what steps need to be taken to cultivate and steward them better,Salsa Engage,EventbriteVerified UserSalsa CRM review - worked great for a non-profit!2018-07-20T21:04:55.324ZWe use Salsa for organizing contacts and sending emails to potential donors to our non-profit organization. Salsa helped us organize our donors and keep track of their donation amounts, how often they donate, future donations, and monthly donations. It is an online service. The customer service was responsive and helpful. They also help guide you in setting up email campaigns and email series. There is quite a learning curve for using the software, and it takes several months to implement. It is somewhat user-friendly but requires some training. Salsa has several options to help customize needs to fit your particular company, and definitely allow for company growth. I would recommend Salsa, with the understanding that there is a learning curve.,Managing donations - Salsa helps keep track of the donations coming in whether they are a one-time donation or a series of donations.
Automatic email series (set it up once and it will run without you once you initiate the trigger point.)
This software also allows you to set up roles within the company for controlling access to things like donations and data entry.,When we started with Salsa, not every option was available online, some were desktop specific. As it has been some time since I worked with Salsa these have probably been resolved.
The ability to communicate between Salsa CRM and other Salsa software options. Sometimes the crossover was not as efficient as was needed.
Tagging and setting up rules for particular donors was somewhat confusing - meaning, therefore, that the amount of training needed to implement the software was somewhat intensive.,8,This helped us to be better organized.
The software helped us keep more detailed records.
The ROI took some time to develop, but after full function, it was a great asset to our business.,,Microsoft Access, QuickBooks ProVerified UserSalsaCRM can add some spice to your fundraising CRM life2018-07-16T20:19:30.758ZMy agency uses SalsaCRM daily to record donations, to research donors, to run mailing lists, and to analyze data. The product is easy to use. When contacting customer support, they are quick to connect with you, don't talk over you in tech-speak, and genuinely want to help you use the product to the fullest ability. We saved money from our previous CRM by switching over to SalsaCRM and are still very happy with it.,Customer support - they don't talk in technical terms but in plain English. They get back to you quickly with a solution.
Cost - we saved money switching to it - $10,000 in the first three years.
Reporting is simple and easy to use. We get what we need in our reports.,I'd love to seem them add AI functionality to some of the repetitive tasks,10,Reduced costs
Reduced time for staff to get information out
We are able to keep all of our mailing information in one CRM,Bloomerang, Raiser's Edge NXT and eTapestry,G Suite,4,,Mailing List
Call reports
Project Management
Relationships,I've seen others use it for case management
Communications
Wealth Screening,10,Reporting
Queries
Webintegration,None,Yes,10Verified UserBig organization functions for a small price tag!2018-02-09T17:19:49.166ZWe are managing our database and fundraising. It has been amazing to streamline the two! We used to use several platforms for all of our needs and we found that it was nearly impossible to maintain accurate records that way, the inconsistency was inevitable. Salsa has really helped us solve that issue by creating a system (with a reasonable price tag) that talks to one another. For example, a ticket sale online will go directly into a record!,Integration with its marketing software, Salsa engage, is great! Most software companies require you to pay additional for such an integration.
Constant updates to meet the needs of its users!
Its integration with other software such as wix!,With the constant updates comes challenges. Often times, with an update comes several small bugs that Salsa has to work to fix.
I believe their customer support works from home so it is challenging to get a concrete answer on the first phone call. It often takes several follow ups.
The implementation was a bit rocky but customer service worked with us a lot and we got through it! We were moving from google drive and several other platforms for ticket sales, emails, etc. so we didn't have any experience with this. It eventually all worked out and the Salsa team really stepped up to accommodate our needs.,9,Has helped increase our donor retention as we are able to track all communications with donors ensuring that they remain connected.
The improved emailing (with fewer bounce rate) has helped increase our website and donation page visibility.
We've sold more tickets to our fundraising events with an improved event management system.,Google Drive,Canva, Vertical Response, Salsa EngageKalyn Hoffman
Unspecified
Salsa CRM
10 Ratings
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