Salsa Engage

Salsa Engage Reviews

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Reviews
(1-4 of 4)

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Annie Regan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
It is being used by our Development team for fundraising and keeping track of donors as well as our field team for advocacy/action alerts.
  • List of donors- organization.
  • Can tag separate lists and send certain emails to certain groups.
  • Reaching different types of people in various platforms.
  • Affordability.
  • Social media compatibility.
  • Being able to target specific electeds.
As someone without a programming/computer software background, I found it easy to use!
July 05, 2021

Salsa Engage

Score 8 out of 10
Vetted Review
Verified User
Review Source
We use it for fundraising events - one of which is a skate-a-thon. They get pledges for skating. And we have sponsorships. It allows us to give skaters their own pages to get their pledges. This is the event I have supported for setting up the platform for 2 years.
  • Peer-to-peer pages.
  • Page design.
  • Some functionality is not obvious.
It is very well suited in the peer-to-peer environment.
November 07, 2020

Engage Gets it Done

Kevin Gay | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Salsa Engage to email our supporters and create actions for our programming events.
  • Integration with Salesforce
  • Easy-to-use interface
  • Technical support
  • Salesforce integration of new fields for synchronization
  • Supporter self-management of account (updating their own email)
  • Group management (no pictorial interface)
Salsa Engage provides a robust interface to Salesforce--our primary CRM--allowing non-intervention synchronization to categorize supporters into groups for email communication. As we are only six months into our implementation, we have not found areas where it's not appropriate to use beyond nit-picky synchronization delays and smart group updates.
Support response has been swift and knowledgable, though not always the answer I've wanted. One huge design flaw is if I add a new Salesforce field to sync, Salsa Engage will not sync it unless it has changed since the last sync, requiring me to fake an update for an entire database or re-sync the whole enchilada. Better to recognize it's a new Salesforce field and perform the sync en masse.
Kalyn Hoffman | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Salsa engage is our external marketing and engagement platform for our organization. We utilize the event planning functions through creating ticket and registration pages. Additionally, we utilize the mass emailing platform to update our donors on a regular basis. Salsa Engage has a responsive monitoring and tracking system following engagement, clicks, and overall action taken by readers of your email. This is extremely helpful in guiding us when we create new content. Prior to engage, we utilized a few different platforms for donation pages, events, and email marketing. Having these all in one location on one platform has streamlined our communications beyond what we thought possible. It has helped us to retain and attract current and new donors. When all of these functions are in one location, it helps reduce the chance of error in tracking donations or sales. This has increased donor trust and made financial tracking much easier. We pride ourself on transparency and we had to work hard at it before, thanks to Salsa Engage, we can utilize insights and disperse them directly to donors without a large time gap. Ticket sales increase as we give real-time updates on sales and demographics. We are thankful for the ability to more appropriately target our donors.
  • Low bounce rate
  • Customizable donation pages
  • Intuitive reporting
  • Translation from salsa engage into our CRM system
  • Could use more modern email templates
  • More restrictions regarding image upload. Currently, you can upload any size and insert it. The email will not send correctly but you do not receive an error message.
Salsa Engage specifically works with nonprofit organizations so its software solutions are not appropriate for businesses. We are a small to medium sized nonprofit and the software has worked wonders for us. I could see extremely large nonprofits having a hard time maintaining a "clean" database with this system as the communication from engage to our constituent management system could use improvement. This software is extremely valuable and should be considered for anyone currently juggling multiple platforms. Our greatest challenge was maintaining accuracy and constant contact with donors when you are working on 5 different avenues.

Salsa Engage Scorecard Summary

What is Salsa Engage?

Salsa Engage is an online platform that helps nonprofits engage supporters through mobile-ready DIY donation forms, targeted emails, social sharing, online petitions and more.

Additional features include unlimited donation forms, automated gift acknowledgement emails, donate now buttons, gift processing of all gift types, unlimited advocacy forms with built-in federal, state, and local legislative targeting, unlimited sign up forms, advanced email features including automatic segmentation, scheduled emails, scheduled social posts, dashboard insights to monitor activity and results, and personalization tools to increase supporter engagement.

According to the vendor, on average Salsa clients increase donors by 28% and enjoy donor retention rates of over 74% each year.

Salsa Labs announced their acquisition by EveryAction June, 2021. Salsa Labs is now joining EveryAction.

Salsa Engage Features

  • Supported: Online Fundraising
  • Supported: DIY Donation Forms
  • Supported: Email Marketing
  • Supported: Online Petitions
  • Supported: Targeted Letters
  • Supported: Social Publishing
  • Supported: List Segments

Salsa Engage Screenshots

Automated Triggered Welcome SeriesMobile Friendly DIY Donation FormsBuilt in SegmentsSocial PublishingCustomize FormsDashboard AnalyticsEngagement Tracking and Visualization

Salsa Engage Competitors

Salsa Engage Pricing

Salsa Engage Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)25%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)25%

Salsa Engage Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

What is Salsa Engage?

Online fundraising platform

Who uses Salsa Engage?

The most common users of Salsa Engage are from Small Businesses and the Non-profit Organization Management industry.