Simple, for good or bad
We used Salsa Engage as our email and donation management system. This was tied to our CRM system.
Overview
What is Salsa Engage?
Online fundraising platform
Recent Reviews
Pricing
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.salsalabs.com/fundraising…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Salsa Engage?
Salsa Engage is an online platform that helps nonprofits
engage supporters through mobile-ready DIY donation forms, targeted emails,
social sharing, online petitions and more.
Additional features include unlimited donation forms, automated gift acknowledgement emails, donate now buttons, gift processing of all gift types, unlimited advocacy forms with built-in federal, state, and local legislative targeting, unlimited sign up forms, advanced email features including automatic segmentation, scheduled emails, scheduled social posts, dashboard insights to monitor activity and results, and personalization tools to increase supporter engagement.
According to the vendor, on average Salsa clients increase donors by 28% and enjoy donor retention rates of over 74% each year.
Salsa Labs is part of Bonterra.
Salsa Engage Features
- Supported: Online Fundraising
- Supported: DIY Donation Forms
- Supported: Email Marketing
- Supported: Online Petitions
- Supported: Targeted Letters
- Supported: Social Publishing
- Supported: List Segments
Salsa Engage Screenshots
Salsa Engage Competitors
Salsa Engage Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | Global |
| Supported Languages | English |
Frequently Asked Questions
Online fundraising platform
The most common users of Salsa Engage are from Small Businesses (1-50 employees).
Salsa Engage Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 25% |
| Mid-Size Companies (51-500 employees) | 50% |
| Enterprises (more than 500 employees) | 25% |
Comparisons
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Reviews and Ratings
(22)Attribute Ratings
Reviews
(1-5 of 5)Companies can't remove reviews or game the system. Here's why
October 28, 2022
Simple, for good or bad
We used Salsa Engage as our email and donation management system. This was tied to our CRM system.
- Simple to set up
- Easy to develop donation forms
- Easy to develop emails
- Limited design functionality
- Reporting is not very robust
- Properly linking to external databases is challenging
- Importing data to properly group audiences is challenging
- Email
- Donation form
- Constituent records
- It's critical to accept online donations
- It's also important to communicate with your database
- Being able to track constituent behavior is also helpful
Salsa Engage is one of the easier products to set up and use, but with that comes limitations. If you want something simple, this works, but if you have more complex needs, then you'd be better off investing in another system that requires more set up work, but provides more customization and robust reporting opportunities.
October 18, 2021
Salsa Engage
We use it for fundraising events - one of which is a skate-a-thon. They get pledges for skating. And we have sponsorships. It allows us to give skaters their own pages to get their pledges. This is the event I have supported for setting up the platform for 2 years.
- Peer-to-peer pages.
- Page design.
- Some functionality is not obvious.
- Communications capabilities.
- Peer-to-peer.
- Ease of calling for tech support. We have always gotten thru and gotten great support for our questions as we were developing our pages.
- Our event participants are always maxed out and Engage allows them an easy way to sign up and participate.
July 05, 2021
Salsa: Expensive but great product
It is being used by our Development team for fundraising and keeping track of donors as well as our field team for advocacy/action alerts.
- List of donors- organization.
- Can tag separate lists and send certain emails to certain groups.
- Reaching different types of people in various platforms.
- Affordability.
- Social media compatibility.
- Being able to target specific electeds.
- Affordability.
- Easy to use.
- List and contact information of politicians.
- Increased engagement with members.
- Able to have easy access to donor information.
- Able to reach out to targeted elected officials.
EveryAction is a lot cheaper, but Salsa has more featured with targeting certain elected officials/better text messaging strategies.
November 07, 2020
Engage Gets it Done
We use Salsa Engage to email our supporters and create actions for our programming events.
- Integration with Salesforce
- Easy-to-use interface
- Technical support
- Salesforce integration of new fields for synchronization
- Supporter self-management of account (updating their own email)
- Group management (no pictorial interface)
- Ease of use--huge time saver.
- Elegant synchronization with Salesforce.
- Responsive technical support.
- Training documentation/how-to's could be vastly improved. Very slight on information.
Salsa Engage provides a pretty simple interface, which is great for most applications. It buries some key functionality, however, that requires intervention for technical personnel. The errors in synchronization are poorly stored, and there's no way I can parse through hundreds of records. Summaries/Categories and drill-downs would be most helpful as we're dealing with thousands of records here.
February 15, 2018
Fits all your needs for external communications!
Salsa engage is our external marketing and engagement platform for our organization. We utilize the event planning functions through creating ticket and registration pages. Additionally, we utilize the mass emailing platform to update our donors on a regular basis. Salsa Engage has a responsive monitoring and tracking system following engagement, clicks, and overall action taken by readers of your email. This is extremely helpful in guiding us when we create new content. Prior to engage, we utilized a few different platforms for donation pages, events, and email marketing. Having these all in one location on one platform has streamlined our communications beyond what we thought possible. It has helped us to retain and attract current and new donors. When all of these functions are in one location, it helps reduce the chance of error in tracking donations or sales. This has increased donor trust and made financial tracking much easier. We pride ourself on transparency and we had to work hard at it before, thanks to Salsa Engage, we can utilize insights and disperse them directly to donors without a large time gap. Ticket sales increase as we give real-time updates on sales and demographics. We are thankful for the ability to more appropriately target our donors.
- Low bounce rate
- Customizable donation pages
- Intuitive reporting
- Translation from salsa engage into our CRM system
- Could use more modern email templates
- More restrictions regarding image upload. Currently, you can upload any size and insert it. The email will not send correctly but you do not receive an error message.
- Increased email engagement
- Decreased bounce rate
- Increased ticket sales
Salsa Engage has a huge advantage over competitors when it comes to pricing. Since it is a newer software, it offers a lot more features for a lesser price. We explored many options and we decided on Salsa because of the integration with the CRM software and the ability to customize all of our donation and ticket pages.