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Salsa Engage

Salsa Engage


What is Salsa Engage?

Online fundraising platform

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What is Salsa Engage?

Online fundraising platform

Entry-level set up fee?

  • Setup fee optional
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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Details

What is Salsa Engage?

Salsa Engage is an online platform that helps nonprofits engage supporters through mobile-ready DIY donation forms, targeted emails, social sharing, online petitions and more.

Additional features include unlimited donation forms, automated gift acknowledgement emails, donate now buttons, gift processing of all gift types, unlimited advocacy forms with built-in federal, state, and local legislative targeting, unlimited sign up forms, advanced email features including automatic segmentation, scheduled emails, scheduled social posts, dashboard insights to monitor activity and results, and personalization tools to increase supporter engagement.

According to the vendor, on average Salsa clients increase donors by 28% and enjoy donor retention rates of over 74% each year.

Salsa Labs is part of Bonterra.

Salsa Engage Features

  • Supported: Online Fundraising
  • Supported: DIY Donation Forms
  • Supported: Email Marketing
  • Supported: Online Petitions
  • Supported: Targeted Letters
  • Supported: Social Publishing
  • Supported: List Segments

Salsa Engage Screenshots

Screenshot of Automated Triggered Welcome SeriesScreenshot of Mobile Friendly DIY Donation FormsScreenshot of Built in SegmentsScreenshot of Social PublishingScreenshot of Customizable FormScreenshot of Dashboard AnalyticsScreenshot of Engagement Tracking and Visualization

Salsa Engage Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

Online fundraising platform

Bloomerang, DonorPerfect, and Neon CRM are common alternatives for Salsa Engage.

The most common users of Salsa Engage are from Small Businesses (1-50 employees).

Salsa Engage Customer Size Distribution

Small Businesses (1-50 employees)25%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)25%
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Reviews and Ratings


Attribute Ratings


(1-5 of 5)
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October 28, 2022

Simple, for good or bad

Score 7 out of 10
Vetted Review
Verified User
We used Salsa Engage as our email and donation management system. This was tied to our CRM system.
  • Simple to set up
  • Easy to develop donation forms
  • Easy to develop emails
  • Limited design functionality
  • Reporting is not very robust
  • Properly linking to external databases is challenging
  • Importing data to properly group audiences is challenging
For smaller organizations who don't have extensive data needs (i.e. not many audiences to segment) and who don't need robust reporting, this works great.
  • Email
  • Donation form
  • Constituent records
  • It's critical to accept online donations
  • It's also important to communicate with your database
  • Being able to track constituent behavior is also helpful
Salsa Engage is one of the easier products to set up and use, but with that comes limitations. If you want something simple, this works, but if you have more complex needs, then you'd be better off investing in another system that requires more set up work, but provides more customization and robust reporting opportunities.
October 18, 2021

Salsa Engage

Score 6 out of 10
Vetted Review
Verified User
We use it for fundraising events - one of which is a skate-a-thon. They get pledges for skating. And we have sponsorships. It allows us to give skaters their own pages to get their pledges. This is the event I have supported for setting up the platform for 2 years.
  • Peer-to-peer pages.
  • Page design.
  • Some functionality is not obvious.
It is very well suited in the peer-to-peer environment.
  • Communications capabilities.
  • Peer-to-peer.
  • Ease of calling for tech support. We have always gotten thru and gotten great support for our questions as we were developing our pages.
  • Our event participants are always maxed out and Engage allows them an easy way to sign up and participate.
Annie Regan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
It is being used by our Development team for fundraising and keeping track of donors as well as our field team for advocacy/action alerts.
  • List of donors- organization.
  • Can tag separate lists and send certain emails to certain groups.
  • Reaching different types of people in various platforms.
  • Affordability.
  • Social media compatibility.
  • Being able to target specific electeds.
As someone without a programming/computer software background, I found it easy to use!
  • Affordability.
  • Easy to use.
  • List and contact information of politicians.
  • Increased engagement with members.
  • Able to have easy access to donor information.
  • Able to reach out to targeted elected officials.
EveryAction is a lot cheaper, but Salsa has more featured with targeting certain elected officials/better text messaging strategies.
November 07, 2020

Engage Gets it Done

Kevin Gay | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use Salsa Engage to email our supporters and create actions for our programming events.
  • Integration with Salesforce
  • Easy-to-use interface
  • Technical support
  • Salesforce integration of new fields for synchronization
  • Supporter self-management of account (updating their own email)
  • Group management (no pictorial interface)
Salsa Engage provides a robust interface to Salesforce--our primary CRM--allowing non-intervention synchronization to categorize supporters into groups for email communication. As we are only six months into our implementation, we have not found areas where it's not appropriate to use beyond nit-picky synchronization delays and smart group updates.
  • Ease of use--huge time saver.
  • Elegant synchronization with Salesforce.
  • Responsive technical support.
  • Training documentation/how-to's could be vastly improved. Very slight on information.
Salsa Engage provides a pretty simple interface, which is great for most applications. It buries some key functionality, however, that requires intervention for technical personnel. The errors in synchronization are poorly stored, and there's no way I can parse through hundreds of records. Summaries/Categories and drill-downs would be most helpful as we're dealing with thousands of records here.
Easy to use interface, far superior to classic. You did this right.
Support response has been swift and knowledgable, though not always the answer I've wanted. One huge design flaw is if I add a new Salesforce field to sync, Salsa Engage will not sync it unless it has changed since the last sync, requiring me to fake an update for an entire database or re-sync the whole enchilada. Better to recognize it's a new Salesforce field and perform the sync en masse.
Salesforce CMS, Click & Pledge,
Kalyn Hoffman | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Salsa engage is our external marketing and engagement platform for our organization. We utilize the event planning functions through creating ticket and registration pages. Additionally, we utilize the mass emailing platform to update our donors on a regular basis. Salsa Engage has a responsive monitoring and tracking system following engagement, clicks, and overall action taken by readers of your email. This is extremely helpful in guiding us when we create new content. Prior to engage, we utilized a few different platforms for donation pages, events, and email marketing. Having these all in one location on one platform has streamlined our communications beyond what we thought possible. It has helped us to retain and attract current and new donors. When all of these functions are in one location, it helps reduce the chance of error in tracking donations or sales. This has increased donor trust and made financial tracking much easier. We pride ourself on transparency and we had to work hard at it before, thanks to Salsa Engage, we can utilize insights and disperse them directly to donors without a large time gap. Ticket sales increase as we give real-time updates on sales and demographics. We are thankful for the ability to more appropriately target our donors.
  • Low bounce rate
  • Customizable donation pages
  • Intuitive reporting
  • Translation from salsa engage into our CRM system
  • Could use more modern email templates
  • More restrictions regarding image upload. Currently, you can upload any size and insert it. The email will not send correctly but you do not receive an error message.
Salsa Engage specifically works with nonprofit organizations so its software solutions are not appropriate for businesses. We are a small to medium sized nonprofit and the software has worked wonders for us. I could see extremely large nonprofits having a hard time maintaining a "clean" database with this system as the communication from engage to our constituent management system could use improvement. This software is extremely valuable and should be considered for anyone currently juggling multiple platforms. Our greatest challenge was maintaining accuracy and constant contact with donors when you are working on 5 different avenues.
  • Increased email engagement
  • Decreased bounce rate
  • Increased ticket sales
Salsa Engage has a huge advantage over competitors when it comes to pricing. Since it is a newer software, it offers a lot more features for a lesser price. We explored many options and we decided on Salsa because of the integration with the CRM software and the ability to customize all of our donation and ticket pages.
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