Sana Commerce Cloud

Score7.7 out of 10

5 Reviews and Ratings

What is Sana Commerce Cloud?

Sana Commerce is an eCommerce platform that provides an integrated shopping cart software for both Microsoft Dynamics and SAP.

Categories & Use Cases

Media

Screenshot of The redesigned Sana Admin's fresh new look, to make it more user-friendly.

Screenshot of Customers segmentation in Sana Commerce. Customer segmentation is a marketing strategy that involves dividing a target market into subsets of customers that are similar in specific ways, for example, customers from a certain country or those customers who are essential for the business's prosperity.

Screenshot of A personalized storefront with products and content tailored to the customer.

Screenshot of Related products are used by Sana to add similar or substitute products like accessories or spare parts and build relationships between the related products and the original product. These product relations can be built in ERP and are used for cross- and up-selling, or they can be also used to provide alternatives in case any of these products are out of stock.

Screenshot of Sana Commerce Insights (SCI) is a Sana product providing commercial insights, with extensive options and services. It is an add-on to Sana Commerce Cloud that offers a holistic overview of commercial data.

Screenshot of Locations provide customers with an alternative delivery location where they can collect their orders. Instead of delivering a package to the customer’s home or business address, the customer can select a location and collect his or her order at a time that is convenient for him or her. The location can be a physical store, a warehouse, a pickup location of delivery service or any other place specified.

Screenshot of Sana Commerce Cloud uses Google reCAPTCHA to increase the security level of a web store, prevent spam attacks and protect it from bots.

Screenshot of Product comparisons on the front-end.

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Screenshot of The redesigned Sana Admin's fresh new look, to make it more user-friendly.

Inventory management
Includes tools or integrations for managing inventory.
Category average: 7.9
Custom functionality
Users are able to customize the functionality of their eCommerce operation with custom code or add-ons.
Category average: 7.7
Product management
Product catalog can be easily updated.
Category average: 7.9

Checkout user experience
Easy for customers to view shopping cart and checkout; maintains a consistent, trusted look & feel.
Category average: 7.8
Personalized recommendations
Display or recommend certain products depending on the customer’s identity or shopping/browsing history.
Category average: 6.8
Website integration
Integrates with an existing company website or blog.
Category average: 8

Esteban Delgado

eCommerce Manager in Marketing at Travers Tool México (201-500 employees employees)

Pros

Quote Workflow--pretty simple and easy to understand and implement
Easy-to-learn admin tools
Very flexible/customizable initial configuration

Cons

The service could be much better. It's expensive and hard to monitor because they only check cases twice a week (if you don't have a pre-plan).
The language and different time schedules have been an issue for tech problems. They're in Holland and Ukraine and we're in Mexico, and is really hard to find developers who know the platform to hire as an extra resource.
You can't import SKUS to populate a landing page programmatically.

Return on Investment

The ROI was 18% more than expected
Our traffic has increased by 250%
Some of our clients think our site is too complex

Alternatives Considered

Magento Commerce, part of Adobe Commerce Cloud and Shopify

Other Software Used

Magento Commerce, part of Adobe Commerce Cloud, Agility CMS, Microsoft Dynamics 365 for Finance and Operations (Dynamics AX), Wrike, Jira Software, Atlassian Confluence