TrustRadius: an HG Insights company

SaneBox

Score10 out of 10

2 Reviews and Ratings

What is SaneBox?

SaneBox helps clean up your inbox and management messages.

Categories & Use Cases

SaneBox saves me hours each week

Use Cases and Deployment Scope

I get a ton of emails, including a lot of "FYI" emails and solicitations from outside vendors. SaneBox transparently filters my Inbox, sending CC'd emails, emails from unknown individuals, and newsletters into separate folders for me to process later. The only things that hit my Inbox are things I need to read now. Everything else gets processed once or twice a day. The best part is that I hardly know it's there. SaneBox quietly does its filtering without much setup required. To train, I simply drag an email into the folder where I want it, and the AI does the rest. I don't miss any important email now, I am able to successfully practice "Inbox Zero", and I save a few hours a week, which is well worth the investment!

Pros

  • Only important email goes to the Inbox
  • Easy to train by simply dragging email to folders
  • AI does a great job of recognizing likely bulk mail or newsletters.

Cons

  • Would love to see more robust/easier to configure subject line filtering.

Return on Investment

  • I respond more quickly to the right email messages, improving client satisfaction.
  • I spend less time processing my email, which makes me more productive.

Other Software Used

Microsoft Teams, Todoist: To-Do List & Task Manager, Evernote

SaneBox Is A Must For Inbox Zero.

Use Cases and Deployment Scope

SaneBox is the most important part of my email workflow. Besides filtering out non-important incoming emails, it allows me to move email tasks to the next day, the next week, or even next month. I've tailored my workday when I'm most productive and SaneBox allows me to postpone non-important tasks until later, easily.

Pros

  • Email workflow management
  • Email filtering
  • Organization

Cons

  • The ability to use SaneBox on more than one mailbox without incurring extra cost.
  • Occasionally I accidentally flag legitimate email in their Blackbox and it's hard to figure out why I'm not receiving email from the sender.
  • Email spam filtering is not always perfect, but pretty close.

Return on Investment

  • SaneBox has helped me be more focused by filtering out non-important email.
  • SaneBox greatly helps me stay organized and on top of everything that needs to be done, when it needs to be done.
  • Their BlackHole service is nice to remove certain spam forever.

Alternatives Considered

Microsoft 365 (formerly Office 365)

Other Software Used

Stripe, HubSpot CRM, Microsoft 365 (formerly Office 365)