SAP Business One Review: "SAP is what every marketing company seeks to make your business profitable"
It is ideal for small and medium businesses, since it is a complete application, with a good technical service, and with accessible costs for the benefits received.
- It allows making a real follow-up of the state of the company, without the need to wait for periodic reports. This provides a corrective tool for situations that deviate from the standard.
- It prevents the business areas from working separately so the information is not duplicated and is managed effectively by all involved. thus avoiding conflicts and optimizing resources.
- It allows the proper management of the client portfolio, accurately projecting the inputs and outputs of resources, products, orders, and invoices. Therefore, the inventory and cash flow are properly managed.
- By correctly managing cash inflows and customer requirements, a real plan of goals can be established that is adjusted to the company's capabilities.
- It is a standardized program in its use, with a parent company with decades in the market and renowned, which provides adequate user support to the tool.
- The learning curve is greater than other programs of its type. You need staff who previously worked with the tool. The learning time is going to be high. Being a more developed tool, the user requirements are high compared to other similar ones.
- Visually, it is a sober program. I believe that the presentation could be improved by adjusting it to the user level with which it is worked. In order to make it more user-friendly, we must not forget that a tool such as an ERP will be used by all areas of the company, which includes inexperienced personnel up to senior levels.
- They should improve the integration with other tools that do not belong to the SAP family. In today's world, emphasis should be placed on emails, social networks, mobile applications, applications of calls and messaging, as well as providing adequate storage access on the cloud.
- The implementation of the tool is in accordance with the type of program, however, for people who have not worked with programs of the SAP family, it will require more implementation time, as well as intensive user training courses.
- Creating Vendor Accounts
- Using their invoices feature.
- The speed of SAP to access potentially archived information.
- Their ability to quickly view vendor payments and clients payments.
- SAP might be excellent, but I feel that the manager who spoke with the developers to optimize SAP did a horrible job and did not take advantage of the full functionality of the program.
- SAP could move a little more smoothly when loading information, it is fast, but it's sometimes inefficient.
- I believe the company that I worked for that did this caused us to have unnecessary steps when adding vendors to be paid on client invoices.
SAP Business One Review: "SAP B1- great tool for companies outgrowing QB and other entry level ERPs"
- Manages items through BOM, tracking serialized components and batch/lot traceability
- Manages many aspects of the business; manufacturing, inventory, sales, distribution, service, etc
- Audit trails, detailed logs of all system activity by the user. Sox compliant.
- At times, the on-premise deployment can be a tad slow
- Not the cheapest price option
- Maybe too much software for true small business
- All the modules are connected. A document you post on the sales or purchase modules gets an immediate journal entry on the finance module.
- The system is very customizable. You can add extra fields to almost every document in the system.
- The reporting is very good. You can create your own report via the Query Manager and then even add some layouts to the reports.
- The Software Development Kit (SDK) has some errors that haven't been solved from previous versions of the system.
- The Print Layout Designer (PLD) is somewhat tricky to work with.
- The cost of each user license could be pretty expensive for some companies.
- Customized Reports to fit the companies' special configuration and needs.
- Individual interfaces for many aspects of the business; manufacturing, inventory, sales, distribution, service, etc. Each department can have its own space.
- All the modules are connected and can interact with one another.
- Not the cheapest price option, especially for a small-sized business.
- Too many options for small businesses, a lot of modules remain unused
- Not enough infrastructure for project planning
While these companies have different specific needs, the individual SAP B1 implementation is tailored (using SAP tools) to their individual needs.
- SAP B1's technology is superb. SAP provides user tools to quickly add fields to a screen, re-arrange fields on a screen for optimal user interface, and create SQL queries to verify data as it is entered.
- SAP B1 is tightly integrated. This is a product developed for this millennium - all of the modules are tightly integrated and the flow from one module to another. Even third party add-on products use the same technology platform for development -- making it seamless integration.
- SAP B1 has integration to phone technology as an integral part of the software, allowing user's access to their data not just from their office but from anywhere they have network access.
- The look and feel of the software is the same no matter what module you are using. Training is simplified - if you are trained on the sales order --> shipper --> invoice process, the same user could easily manage the purchase order --> PO receipt --> A/P invoice process because the screens are so similar.
- SAP's education is superb. They have literally hundreds of hours of on-line training available for their customers. If you need to brush up on a process or train a new employee, you simply direct them to the appropriate video and they can learn at their own pace.
- The software is robust. There are many 'wizards' included in the software. For instance their is an A/P payment wizard that leads you through the payment process.
- SAP includes approval processes as an integral part of their software. For instance, if purchasing requests could be entered by any user but all (or some) could require approval by the head of purchasing.
- There are alerts for out of condition processes. For instance, you can define an alert for the sale of any item below 10% margin, or an alert whenever a major client shipment is near to missing on time delivery. The alerts are all SQL queries that look for conditions that you define as requiring an alert.
- No payroll module.
- The initial implementation of the dashboard is overly complicated. Once it is set up it functions well, but it takes more effort than it should to get operational. And it takes lots of computer expertise to get operational.
- Few customers use the Outlook integration with SAP. The ease of use between Outlook and SAP B1 could be improved.
- Few customers use the CRM module heavily. Mostly this is because of the Outlook integration and the discipline it takes to use it properly.
Since I mostly implement distribution and manufacturing systems, let me address those areas. In those companies the accounting functionality of SAP B1 is very complete and there are no holes.
Inventory handling of bins, warehouses and items is superb. The system handles serial controlled items (1:1), batch controlled items (1:many) and normal stock items. The number of SKUs is not an issue - I have one customer with 150,000 SKUs. Hand held devices for data collection are third party add-ons, but there are several options available. The inventory is set up for discrete parts handling. There are few distribution industries where SAP B1 would not be a good fit.
The manufacturing functionality was weak until the latest release of SAP B1 in 2014. Now the BOMs support routers and processes - as they should have. Plants making discrete products that follow specific routing steps are excellent candidates for SAP B1. The MRP functionality is very good and allows for quick creation of POs and production orders from the results. New functionality in SAP 9.1 allows for import of transaction data to most SAP processes - so integration to data collection functions on the floor have been streamlined.
- Cost Effective: even with add-ons from a third party, SAP Business One still wins in terms of cost compared to larger ERP providers such SAP All in One.
- Stable Accounting module. Financial accounting is no stranger to users who use any other ERP systems, it provides standard reports and operations. The core financial accounting function is stable and accurate.
- Flexibility to Customize. Users can customize by creating user defined fields, alerts, approvals to define thier own workflow. The UI form can be edited by hiding or moving field. The Query Generator is easy to use, even by a user who is not familiar with SQL. Users can create a customized report.
- Strong Support. Strong SAP support, a wealth of training materials that are easy to obtain. SAP continuously improves on new functionality. Recently SAP added new functionality such as allowing users to define the bin location for inventory items, define dimensions in cost accounting, add resources in production module etc.
- Availability of in depth solution via Integration with third party add-on. Add-ons are available in various areas including WMS, project management, POS, and web portals.
- Improvement in Human Resource module. The employee master data in the Human Resource module can be linked with other modules such as Production in order to directly record time to calculate salary.
- Improvement on technology infrastructure. The B1 Mobile and Dashboard has been causing a lot of issues at the time it is installed and during use afterwards. A user needs a technology background or help from a consultant to set it up. However after setup, the program tends to error out for any network or technology reason. The same problem happens with inter-company add-ons.
- Integration with a third party add-on adds more problems from a support point of view, since some issues need knowledge from both sides to troubleshoot, which puts higher requirement on support.
- Custom reporting in SAP Business One is particularly easy due to the SQL back end. With SQL experience, and adequate documentation, it is a generally painless process extracting relate-able data and meeting reporting needs.
- Relational documents are easily produced. Utilizing the "relationship map" on any document will show all other related documents. For example, clicking "relationship map" on a sales order will bring up the quote, purchase order, and invoice for that particular sales order.
- Process flow is logical and understandable.
- Forms customization is fairly easy. Utilizing Crystal Reports for many forms allows the end user to modify the forms to meet their particular needs.
- Taxing and tax exemptions are not particularly strong. Luckily, there are 3rd party add-ons that address these deficiencies, but it would be nice to have something out-of-the box that works well.
- SAP Business One is very easy to use and new users can be trained in hours not days or weeks.
- SAP Business One is a great product for a simple to moderate discrete manufacturer. Additionally, there are a number of add-ons that give continuous manufacturers a strong solution
- SAP Business One offers strong sales and purchasing functionality.
- SAP Business One is tightly integrated with Microsoft Office
- SAP Business One is tightly integrated with Crystal Reports
- The financial reporting capabilities of SAP Business One are not robust. However, the product is integrated with Crystal Reports and a number of Software Solutions Providers (SSPs) offer financial reporting add-ons.
- SAP Business One does not have robust manufacturing routing capabilities.
- Strong database structure: All documents are interconnected which helps navigate from different documents to financial or inventory information. Also it allows you to have more visibility of the complete process from quote to invoice.
- Easy to Use: Modules are very self explanatory and windows based software, as you enter data into documents several information comes up automatically as long as it has been setup in the master data records.
- Ability to customize: SAP Business One has the ability to be customized through add-ons on almost every module.
- Production Module: Allow batches to be reserved for production and expand the functionality more so it is not so basic.
- Reserve items in sales documents, more specifically Batch Number reservation.
- When an invoice is credited, it should open the previous sales order to continue with the process rather than keeping it closed.
2. Amount of Data Entry: this will allow you to know if you need EDI for your orders or not.
3. If there is a production process, are they special items for every customer or standard items? SAP Business One will work well with standard items where there is a bill of materials but it is not very friendly when using special items specifically if they are customized on a per customer basis.
- SAP Business One has a awesome user interface. It makes it easy to access all the information and modules I need.
- SAP Business One is easy to customize. We can recreate the business processes that makes us unique.
- SAP Business One is simple but very powerful. You can rely in in depth reporting available in seconds.
- SAP Business One has to be configured to meet the needs. Sometimes more preconfigured features could help implementation.
- Inventory Management - provides many different entry fields to help keep track of all the inventory essentials, and makes finding a product through enterprise search very easy.
- User Customization - SAP allows users to customize their "cockpit" to fit their specific department, which makes it easy to navigate to your most used operations.
- Business Partners - Keeping track of each individual business partner is now much easier to maintain.
- Posting payments - if trying to post payments for a prior date, it always puts back the actual date of the time you deposit. This makes it much more tedious if posting checks from a previous date.
- Start-up time - start-up time can be very slow if you do not have a large amount of ram in your computer to keep up with SAP's massive size.
- Crashing - depending on how many add-on's you have, SAP can have a tendency to crash. It should be more add-on friendly.
- ERP for small/medium (about 20 employees) subsidiaries
- Supports business processes related to finance (A/P, A/R, accounting, taxes), controlling, sales, distribution, supply chain
- Includes master data ( customer, material, pricing, vendors, sales representative...) and reporting (profitability, commissions, rebates...)
- Doesn't support warehousing (typically managed by interfaced 3PL partner)
- Appropriate functional coverage
- Easy to use - Quick learning curve
- Easy, fast and simple to deploy and maintain
- Manufacturing module lacks ability to break an item into components
- Cost of product manufactured cannot include the cost of components wasted
- Difficult to report on license usage
- It has extensive functionality for small businesses for financials, customer relations, and basic workflow.
- It can be customized to fit the detailed needs of your business.
- Cost effective and easy to implement as opposed to other softwares
- Has wide range of partners and add-ons to fit business needs.
- P2P process difficult in 8.82 because some of the functionality not there unless you upgrade to a new version.
- Not enough functionality for Field Services for time management.
- No Payroll functionality in B1.
SAP Business One Scorecard Summary
Feature Scorecard Summary
About SAP Business One
SAP Business One Integrations
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SAP Business One Technical Details