Accounts receivable (38)
Inventory tracking (38)
Standard reports (38)
Accounts payable (39)
Entry-level set up fee?
- No setup fee
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Frequently Asked Questions
- Relationship Maps - showing us the process from start to finish in one screen is helpful
- Holding people accountable as their name is attached to each process they do
- Easy to Bill and Pay our customers and vendors
- Reporting is very clearly designed for maximum clarity
- Not easy enough to customize other reports that come up as being needed
- Training myself and my staff at time of implementation
- Setting up macros automatically would be nice
- Having more included instead of having all the extra pieces being extra money especially for upgrades
- A complete business management solution for small and medium enterprises
- Simplify User Interface and Easy to use
- Extendable functionalities to Mobile Integration
- Mature Product with major functionalities supported
- Limited Human Capital Management functionalities and customization needed if to be used
- Light weight manufacturing functionalities supported
- The limitation to customize the dashboards and cockpit feature
- SAP Business One is more suitable for small and medium scale enterprises
- SAP Business One is : analytics, mobile technologies, cloud technologies
- SAP Business One has exceptional performance in handling business functions such as purchasing and operations and customer relationship management
- An important key features of SAP Business One is Reporting and Analytics.
- The Firefox web browser is currently the only web browser supported.
- Multi-currency capabilities- SAP Business One only does the real-time conversion at a period closing, but can simulate an approximation of the conversion for mid-period reports.
- Ancillary system applications such as HR have pared-down feature sets
- Offers reports for various analysis
- Provides inventory and restock alerts
- Has a user friendly interface
- Provide more security features
- Offer a quicker load up process for the system
- Less confusing licensing process
So for complex rules, and bigger companies this is a great tool to implement because of the freedom you have. Or does it?
- Inventory management
- Automations with other systems
- Reporting (i mean you can report everything)
- Price... For us it's more a enterprise solutions modules, users etc ramp up the price FAST
- Learning curve, prepare to train your people!
- Report building is simple, and needs a upgrade (still it's flexible!)
But with this it will cost you for implementing and get it to run, next to the training of people to use the system. So again for big companies i would suggest SAP [Business One], but for smaller ones and even mid... There might be better and cheaper options for your needs!
It covers the whole cycle from e-accounting to billing which can be tricky in Mexico, provide us with the required information on time and it is specially useful since our accounting is outsourced.
- Account harmonization in Mexico.
- Accounting (FICO).
- Diary Document edition.
- Integrating documents to billing.
- Tracking goods, from entry to application
- Billing control and recurrence for customers
- We have difficulties finding local support. We always have to bring it from another state.
- The price of licenses is very high.
- I like the feature of pulling data out of a report. I can right-click and copy table and it pastes right into Excel.
- I like the theory of the MRP process while we have not yet been able to utilize it. We are pushing to get it working.
- Reporting! I don't like needing to be a wiz with SQL in order to create a report.
- I am sure most of my issues revolve around not being trained. It is very hard to find courses or seminars for SAP Business One. Most of my training resource is Youtube.
- Can handle complicated inventory structures that can support many selling models.
- Has good internal controls that result in getting clean, uncorrupted data where it matters.
- Can be highly customized to adapt to business needs.
- The way SAP handles inter-company transactions is sub-par.
- User errors are hard to correct once there is history on that error.
- Flexibility in reporting and form development
- Easy adaptability to third party applications
- For a small company it has been easy to manage technically
- Following a bench mark process - this seems contradicting to flexibility however we have wished we could follow more of an industry benchmark. Our challenge as a small company has been knowing how to properly use the system. We have discovered that we have set up the system wrong based and are using it improperly which has cause a lot work to correct.
- Better live reporting options - current we are on prem SQL. Yes SAP is moving to HANA however smaller companies like ourselves are not ready for that. We need to be able to maintain our existing SQL DB. We also have a demand for live BI Reporting. It has been difficult to do this with our current set up.
- Error handling - have found it very difficult to troubleshoot. Errors are not always clear and answers are hard to find.
SAP has given us the ability to mainstream our processes and have one source of truth. Our legacy systems were comprised of two systems and now have the ability to manage all processes in one. This system also allows in house customization needed to process data specific to our needs.
- SAP offers the Relationship Map tool which shows users all linked documents visually which allows users to quickly see where the order is at in the order fulfillment process.
- SAP offers Internal Reconciliation for prepaid and accrual accounts on the balance sheet which allows us to quickly identify unresolved items.
- SAP offers a global search which has not been available in our legacy systems. This is a great feature as it reduces search times and gives users the ability to quickly find documents.
- Other features such as Drag & Relate, as well as, the standard 'Find' tool for most fields on Marketing Documents have proven to be invaluable. These features allow users to find an array of information/documents rather easily.
- Inventory Management / Reporting inefficiencies. Lacking reports to provide historical inventory data to see a snapshot of inventory for any given period of time. Lacking reports of aging inventory for non-serialized products. Limited inventory cycle count functionality.
- Inability to reopen closed documents more than once. (returns and replacements).
- Under financial Reports, Trial Balance (TB): Updating the functions to reflect G/L Accounts, must include opening balance for a period with "OB from the start of company activity" to have any current data. The Profit and Loss section of a TB does not have an opening balance of $0, and Retained earnings to not reflect up to date balance regardless of time frame requested for posting dates.
- Move some of the general authorizations into the specific modules. For instance, would like to give users access to post a draft Sales Orders from a previous month without having to give them authorizations to back post any documents they have authorizations for.
- Ability to customize out of box reporting. We have a UDF which is reported on frequently and is not hitting the P&L, however, we cannot add this to the Sales Analysis (and other) reports which have everything else needed baked in.
- Inability to link documents when Freight and Sales Tax only are credited. Would like to see these linked without the use of referenced documents as the copy to / copy from feature was utilized. The link should tie to the header, not just the line item level.
- Would like the ability to create a production schedule within the system utilizing production order dates.
- Inventory management.
- Accounts Receivables - We love the Relationship Maps!.
- Reports: Sales Analysis, Purchase Analysis...
- Administration of Authorizations for the different users is very confusing. You don't always know what you are authorizing exactly
- We charge minimum fees and credit card fees to customers and we had to tweak the system to do that.
- We buy and sell the same products with different quantities (units, packs...) and again we had to tweak the system in order for it to work properly
- Inventory tracking to the box. It keeps track of every box from the moment it is received into inventory to the moment it is shipped out.
- Scheduling production orders to the exact lb.
- Accounting accuracy to the penny on all orders.
- Combining cost and inventory to display the cost analysis.
- It needs to have its own RF system.
- Logistics modules to integrate with order shipments.
- All the modules are connected. A document you post on the sales or purchase modules gets an immediate journal entry on the finance module.
- The system is very customizable. You can add extra fields to almost every document in the system.
- The reporting is very good. You can create your own report via the Query Manager and then even add some layouts to the reports.
- The Software Development Kit (SDK) has some errors that haven't been solved from previous versions of the system.
- The Print Layout Designer (PLD) is somewhat tricky to work with.
- The cost of each user license could be pretty expensive for some companies.
- In-person training
- Single pane of glass to entire business
- Highly flexible and customizable
- Strong API for integration with other systems
- CRM needs improvement
- Web based portals are lacking
- Built in reporting could be better
Best suited for smaller customers (under a few hundred users) in distribution or light manufacturing.
- in-person training
- The user interface is easy to navigate.
- Reports are easily created in order to analyze data.
- Inventory is tracked in an efficient manner.
- SAP doesn't allow for there to be updates to inventory items once they have been created. It would be ideal if updates to items could be made.
- in-person training
It is ideal for small and medium businesses, since it is a complete application, with a good technical service, and with accessible costs for the benefits received.
- It allows making a real follow-up of the state of the company, without the need to wait for periodic reports. This provides a corrective tool for situations that deviate from the standard.
- It prevents the business areas from working separately so the information is not duplicated and is managed effectively by all involved. thus avoiding conflicts and optimizing resources.
- It allows the proper management of the client portfolio, accurately projecting the inputs and outputs of resources, products, orders, and invoices. Therefore, the inventory and cash flow are properly managed.
- By correctly managing cash inflows and customer requirements, a real plan of goals can be established that is adjusted to the company's capabilities.
- It is a standardized program in its use, with a parent company with decades in the market and renowned, which provides adequate user support to the tool.
- The learning curve is greater than other programs of its type. You need staff who previously worked with the tool. The learning time is going to be high. Being a more developed tool, the user requirements are high compared to other similar ones.
- Visually, it is a sober program. I believe that the presentation could be improved by adjusting it to the user level with which it is worked. In order to make it more user-friendly, we must not forget that a tool such as an ERP will be used by all areas of the company, which includes inexperienced personnel up to senior levels.
- They should improve the integration with other tools that do not belong to the SAP family. In today's world, emphasis should be placed on emails, social networks, mobile applications, applications of calls and messaging, as well as providing adequate storage access on the cloud.
- The implementation of the tool is in accordance with the type of program, however, for people who have not worked with programs of the SAP family, it will require more implementation time, as well as intensive user training courses.
- Posting Journal Entries
- Reconciling client accounts
- Generating invoices
- I think the only issue I encountered was that sometimes things would function, i.e., the generation of invoices. And the next month (because we did it on a monthly basis), they would not.
- It also tends to freeze.
- It's great when you need to access information at the drop of a hat.
- Very user-friendly for the most part.
- Manages items through BOM, tracking serialized components and batch/lot traceability
- Manages many aspects of the business; manufacturing, inventory, sales, distribution, service, etc
- Audit trails, detailed logs of all system activity by the user. Sox compliant.
- At times, the on-premise deployment can be a tad slow
- Not the cheapest price option
- Maybe too much software for true small business
- Accurate, real-time reports
- Streamlined business operations and sustainable growth
- Project planning
- Service module
- Integration with other platforms
- Highly customizable with Boyoum usability package.
- SAP B1 crashes when using query manager or creating queries from scratch. It runs out of memory.
- Approval process for sales orders has glitches and does not work properly.
- UI configuration tool does not work how it is intended for creating templates. It looks like it has a conflict with Boyum.
- There should be more reports that come out of the box.
- Lacking the ability to connect more documents in one network that can be viewed through the relationship map (for example, you can't link one order to another, or return to a sales order, etc.).
While these companies have different specific needs, the individual SAP B1 implementation is tailored (using SAP tools) to their individual needs.
- SAP B1's technology is superb. SAP provides user tools to quickly add fields to a screen, re-arrange fields on a screen for optimal user interface, and create SQL queries to verify data as it is entered.
- SAP B1 is tightly integrated. This is a product developed for this millennium - all of the modules are tightly integrated and the flow from one module to another. Even third party add-on products use the same technology platform for development -- making it seamless integration.
- SAP B1 has integration to phone technology as an integral part of the software, allowing user's access to their data not just from their office but from anywhere they have network access.
- The look and feel of the software is the same no matter what module you are using. Training is simplified - if you are trained on the sales order --> shipper --> invoice process, the same user could easily manage the purchase order --> PO receipt --> A/P invoice process because the screens are so similar.
- SAP's education is superb. They have literally hundreds of hours of on-line training available for their customers. If you need to brush up on a process or train a new employee, you simply direct them to the appropriate video and they can learn at their own pace.
- The software is robust. There are many 'wizards' included in the software. For instance their is an A/P payment wizard that leads you through the payment process.
- SAP includes approval processes as an integral part of their software. For instance, if purchasing requests could be entered by any user but all (or some) could require approval by the head of purchasing.
- There are alerts for out of condition processes. For instance, you can define an alert for the sale of any item below 10% margin, or an alert whenever a major client shipment is near to missing on time delivery. The alerts are all SQL queries that look for conditions that you define as requiring an alert.
- No payroll module.
- The initial implementation of the dashboard is overly complicated. Once it is set up it functions well, but it takes more effort than it should to get operational. And it takes lots of computer expertise to get operational.
- Few customers use the Outlook integration with SAP. The ease of use between Outlook and SAP B1 could be improved.
- Few customers use the CRM module heavily. Mostly this is because of the Outlook integration and the discipline it takes to use it properly.
Since I mostly implement distribution and manufacturing systems, let me address those areas. In those companies the accounting functionality of SAP B1 is very complete and there are no holes.
Inventory handling of bins, warehouses and items is superb. The system handles serial controlled items (1:1), batch controlled items (1:many) and normal stock items. The number of SKUs is not an issue - I have one customer with 150,000 SKUs. Hand held devices for data collection are third party add-ons, but there are several options available. The inventory is set up for discrete parts handling. There are few distribution industries where SAP B1 would not be a good fit.
The manufacturing functionality was weak until the latest release of SAP B1 in 2014. Now the BOMs support routers and processes - as they should have. Plants making discrete products that follow specific routing steps are excellent candidates for SAP B1. The MRP functionality is very good and allows for quick creation of POs and production orders from the results. New functionality in SAP 9.1 allows for import of transaction data to most SAP processes - so integration to data collection functions on the floor have been streamlined.
- GAAP compliance financial report
- Complete audit trail
- Cash flow report format needs some improvement
- We would like an inventory status report as of a specific date
- Integration with outside systems
- Enhance UI tools
- Integration to SAP’s Advanced Compliance Reporting
- Automated online banking connection