We use SAP B1 9.3 for our entire procure to pay process. We're a small company that has been able to benefit from the use of an ERP system like SAP B1. After several years of using SAP B1 we are still working on process improvement however we've experienced strong company growth in the past 3 year. We are confident we chose the correct platform as it has allowed for our growth.,Flexibility in reporting and form development Easy adaptability to third party applications For a small company it has been easy to manage technically,Following a bench mark process - this seems contradicting to flexibility however we have wished we could follow more of an industry benchmark. Our challenge as a small company has been knowing how to properly use the system. We have discovered that we have set up the system wrong based and are using it improperly which has cause a lot work to correct. Better live reporting options - current we are on prem SQL. Yes SAP is moving to HANA however smaller companies like ourselves are not ready for that. We need to be able to maintain our existing SQL DB. We also have a demand for live BI Reporting. It has been difficult to do this with our current set up. Error handling - have found it very difficult to troubleshoot. Errors are not always clear and answers are hard to find.,8,First goal was to gain better control and visibility of our finances,Vision33 is our partner. We have continued the relationship beyond the initial implementation, we are very satisfied with their services. We will continue partner with Vision33 for our future upgrade and integrations. Over time we have been working with them through small projects to grow and learn the capabilities of SAP B1 and apply them to our business needs. We recently have begun a WMS project with Vision33.,Being that we were small our processes we simple and straight forward therefore implementation wasn't a huge hurdle.Not knowing what we didn't know. We were moving from having a simple paper focused process to an ERP process. We didn't know what to expect, what to ask or even where to begin. Vision33 assisted with getting us there. It was a challenge to wrap our minds around an ERP process.Challenging part was getting everyone on the same level of understanding. It was slow and pain to begin with but happy we implemented it when we did. Today we are grateful we are using SAP B1,8,Epicor ERP and Microsoft Dynamics AXSAP Business One is being used are our ERP system which is used in all departments within the organization. This includes Sales (not business development), Purchasing, Logistics, Technical Services (Production), Finance. SAP has given us the ability to mainstream our processes and have one source of truth. Our legacy systems were comprised of two systems and now have the ability to manage all processes in one. This system also allows in house customization needed to process data specific to our needs.,SAP offers the Relationship Map tool which shows users all linked documents visually which allows users to quickly see where the order is at in the order fulfillment process. SAP offers Internal Reconciliation for prepaid and accrual accounts on the balance sheet which allows us to quickly identify unresolved items. SAP offers a global search which has not been available in our legacy systems. This is a great feature as it reduces search times and gives users the ability to quickly find documents. Other features such as Drag & Relate, as well as, the standard 'Find' tool for most fields on Marketing Documents have proven to be invaluable. These features allow users to find an array of information/documents rather easily.,Inventory Management / Reporting inefficiencies. Lacking reports to provide historical inventory data to see a snapshot of inventory for any given period of time. Lacking reports of aging inventory for non-serialized products. Limited inventory cycle count functionality. Inability to reopen closed documents more than once. (returns and replacements). Under financial Reports, Trial Balance (TB): Updating the functions to reflect G/L Accounts, must include opening balance for a period with "OB from the start of company activity" to have any current data. The Profit and Loss section of a TB does not have an opening balance of $0, and Retained earnings to not reflect up to date balance regardless of time frame requested for posting dates. Move some of the general authorizations into the specific modules. For instance, would like to give users access to post a draft Sales Orders from a previous month without having to give them authorizations to back post any documents they have authorizations for. Ability to customize out of box reporting. We have a UDF which is reported on frequently and is not hitting the P&L, however, we cannot add this to the Sales Analysis (and other) reports which have everything else needed baked in. Inability to link documents when Freight and Sales Tax only are credited. Would like to see these linked without the use of referenced documents as the copy to / copy from feature was utilized. The link should tie to the header, not just the line item level. Would like the ability to create a production schedule within the system utilizing production order dates.,8,Reduced paper usage. Eliminated need for some employees. Eliminated the cost for other programs no longer required with the addition of SAP.,Initial launch was with Navigator Business Solutions. We were not happy with the services and this year switched over to Stellar One Consulting. We have been happy overall with the switch.,No,Some add ons were challenging due to licensing issues.,8,QuickBooks Desktop EnterpriseWe use the product for our complete sales and purchase process, meanwhile, it is fully connected with the finance module and it creates automatically a journal entry for every transaction that affects the general ledger. The reporting module has many options and is really customizable, and you can create your own reports once you get familiar with the structures of tables and fields in the database.,All the modules are connected. A document you post on the sales or purchase modules gets an immediate journal entry on the finance module. The system is very customizable. You can add extra fields to almost every document in the system. The reporting is very good. You can create your own report via the Query Manager and then even add some layouts to the reports.,The Software Development Kit (SDK) has some errors that haven't been solved from previous versions of the system. The Print Layout Designer (PLD) is somewhat tricky to work with. The cost of each user license could be pretty expensive for some companies.,9,SAP Business One dramatically reduces the time of communication between the departments in the company. The possibilities for the users to make their own reports (at least the simple ones), reduces the cost of the consulting you will need, although some consulting will always be needed at the start of the project if you don't have an in-house team. All the processes in sales and purchase departments are greatly improved in our company, so users can spend more time analyzing information and scenarios, and less time doing routinary work and data input.,We performed the implementation of SAP Business One with an in house team of consultants, we only rely on the partner for the purchase of the licenses and the yearly maintenance. Our partner has been really helpful with all the inquiries we've had regarding to the license aspects of the implementation.,Yes,The licenses are usable on multi companies by the same users as long as the DB is on the same server. The project could perform some delay if there is no 100% dedication from the users. It's important to have a very well defined business blueprint.,8,Microsoft Dynamics GP and Oracle JD Edwards EnterpriseOne,100,5,The whole accountability is registered on the system. All the item tracking is performed on the system. All the reports are generated directly from the information stored on the system.,We have interfaced SAP B1 with our logistic software. We used SAP B1 on more than 30 companies in 15 different countries. We connected the system with most of the local tax authorities that requires to send online information.,We could use SAP B1 on every company of the group. We might be able to connect SAP B1 to our WMS System. We could configure and use some modules of the tool that are not currently in use.,8,No,Product Features Product Usability Product Reputation Prior Experience with the Product Vendor Reputation,If we had to the selection process all over again, I think it will be exactly the same. As the time has gone by, and even though other softwares can certainly be very well rated as well, we are pretty sure we made the right choice by selecting SAP Business One as our ERP software.,Implemented in-house,Change management was minimal,Microsoft SQL Server, Microsoft Office 2016, Microsoft Office 365, Oracle Hyperion Enterprise Performance Management, Magic xpi Integration Platform, Magic xpa Application Platform, JDA,In-person training,,No,When we were implementing the SAP Business One software, we perform most of the implementation with our in-house team, but then we ran into a few questions that we do not know how to answer, so we requested some help from our partner software support and it was very helpful for finishing the implementation without any extra troubles.,8,The reports are easy to generate. The system in general is very user friendly. the document traceability is really helpful.,Some modules could have better reports. The MRP process could be improved. The exchange rate window doesn't have a modification log.,Yes, but I don't use it,8,9,9,8,Several connections to local tax authorities. Logistics Systems. WMS Systems.,None at the moment.,File import/export API (e.g. SOAP or REST),9,If you are planning to integrate SAP Business One with another software or application, keep always in mind that you cannot perform modifications directly to the database, In other words, you cannot perform UPDATs or DELETEs statements directly onto the DB, because SAP's warranty can be voided if the DB gets corrupted.,8,8,When we were on the negotiation process for acquiring the licenses for SAP Business One, as we have operations across multiple countries, our partner recommended us to acquire all of the licenses only in one country, because of the bigger volume we could get a bigger discount and still be able to use them across all our locations.,When we were on the negotiation process for acquiring the licenses for SAP Business One, as we have operations across multiple countries, our partner recommended us to acquire all of the licenses only in one country, because of the bigger volume we could get a bigger discount and still be able to use them across all our locations.,No,Better web interface and performance. Upgraded reports. Upgrade of the security module.,Improvements on the service layer for SQL Server version. Multiple triggers for formatted searches. Improvements on the production module.,No,NoIt is currently being used for accounting and finance and will also be used by manufacturing when we get to that stage. Entire organization will use it. SAP consolidates everything onto one platform and will help us manage our inventory and manufacturing processes better than QuickBooks.,The user interface is easy to navigate. Reports are easily created in order to analyze data. Inventory is tracked in an efficient manner.,SAP doesn't allow for there to be updates to inventory items once they have been created. It would be ideal if updates to items could be made.,9,It has allowed us to track inventory efficiently.,We worked with Stellar One Consulting and are very happy with the support we received from them.,Yes,The Stellar One Consulting Team provided great best practice examples on how other companies set up certain processes in SAP. This allowed us to decide on how we should implement the same processes in SAP. In addition, they walked us through varies examples of how SAP functions with different set ups.,10,Great customer support. The Stellar One Team guided us throughout every step of the process. They provided examples of how other customers perform certain processes in SAP in order to give us an idea of how to do things.,NetSuite, QAD and QuickBooks Online,Adobe Acrobat DC,Change your internal processes to use the product,in-person training,9,5,We had live training.,,When we needed to add additional account determinations in the set up. They walked me through the process over the phone.,No,9,Integration of purchase orders to goods receipt to invoices,Set up of the account determination. You really need to know what to do here since this set up drives a lot of the transactions in SAP.,9,3,,SAP has a well developed Accounting module,We are still waiting to fully implement SAP (Production module). That is the area that we will see how SAP helps our organization.,When we have sales, we will see how SAPs service module functions along with warranty tracking on products sold.,10,Yes,Price Product Features Product Usability Positive Sales Experience with the Vendor,Wouldn't change it.,NoWe are currently using SAP B1 as both an inventory management system and an accounting platform minus payroll for a wood flooring supplier. Inventory is tracked from the initial purchase orders sent to our suppliers, to receiving in our warehouses, to moving across our warehouses, to shipping to our customers, to taking returns and to fueling a B2B e-commerce website with live updates on order status and inventory stock levels. SAP B1 lets us have real time access to the count and location of all inventory (as well as a detailed movement history) for customer service reps, shipping staff, purchasing coordinators, warehouse personnel, billing and most importantly, a bird's eye view for ownership and upper management. B1's ability to show real time data easily is its most powerful feature along with the ability to scale when your business grows with more SKU's, customers and vendors.,Real-time inventory tracking and history across vendors, warehouses and customer shipments. Ability to place purchase orders for material and supplies across many vendors and see a quick/easy history of what was ordered or by who. Very customizable reporting capabilities that allow a user to view any data that has ever been recorded across multiple sales orders, delivery notes, invoices, etc. and compare them against types of similar shipments or costs or any other fields present on these forms which can be used as parameters. We commonly view shipping histories in relation to pallet count, price, shipping origin and destination for example and each of these is a field on a delivery note.,SAP B1 is a little bulky and is not made to have a sleek, perfectly user-friendly user interface. The main reason we decided to get a B2B website was to allow our internal staff, as well as customers, place orders more quickly by searching & grouping items together more easily. SAP B1 is great for letting a user progress through a sales order to the delivery note to invoice but it is more of a hassle to go backwards in the workflow. For example, if someone made a mistake, entire documents need to be canceled and the entire process needs to be recreated creating new document numbers and customer info, etc. SAP B1 has the ability to display data and reports in graphs and charts on the home screen but they are not ideal and do not compare anywhere near the quality of other existing 3rd party software like Microsoft Power BI.,8,SAP B1 has let us cut down on the number of employees we've had to hire as our business grows. Saving on 1 employee justifies getting SAP B1 and we've saved on over 5 employees so far compared to our older ERP's. SAP B1 really cuts down on the time it takes to lookup a product/customer/vendor history and view inventory compared to other ERPs.,We worked with ECS to get SAP B1 up and running. We are happy that we do not have to work with them very often.,Figuring out SAP and how powerful it is, takes time. You will not know exactly what you want to do from the start but will grow into that over time and SAP B1 offers that flexibility, to continually change with your company. Data entry and format for the ordering and inventory processes are probably the biggest challenges to start. From there, it is just little changes as you see you need when running into new issues or ideas to make things better.,8,The use of the tool allows to have an ERP which is implemented, in general, in all areas of the company, integrates in a coordinated manner in the areas of Marketing, Production, Marketing Channels, Inventories, Administration, Accounting, Finance, Portfolio Management of Customers, Accounts Payable and Charged. Allowing the control of all these functions in a single integrated application. It is ideal for small and medium businesses, since it is a complete application, with a good technical service, and with accessible costs for the benefits received.,It allows making a real follow-up of the state of the company, without the need to wait for periodic reports. This provides a corrective tool for situations that deviate from the standard. It prevents the business areas from working separately so the information is not duplicated and is managed effectively by all involved. thus avoiding conflicts and optimizing resources. It allows the proper management of the client portfolio, accurately projecting the inputs and outputs of resources, products, orders, and invoices. Therefore, the inventory and cash flow are properly managed. By correctly managing cash inflows and customer requirements, a real plan of goals can be established that is adjusted to the company's capabilities. It is a standardized program in its use, with a parent company with decades in the market and renowned, which provides adequate user support to the tool.,The learning curve is greater than other programs of its type. You need staff who previously worked with the tool. The learning time is going to be high. Being a more developed tool, the user requirements are high compared to other similar ones. Visually, it is a sober program. I believe that the presentation could be improved by adjusting it to the user level with which it is worked. In order to make it more user-friendly, we must not forget that a tool such as an ERP will be used by all areas of the company, which includes inexperienced personnel up to senior levels. They should improve the integration with other tools that do not belong to the SAP family. In today's world, emphasis should be placed on emails, social networks, mobile applications, applications of calls and messaging, as well as providing adequate storage access on the cloud. The implementation of the tool is in accordance with the type of program, however, for people who have not worked with programs of the SAP family, it will require more implementation time, as well as intensive user training courses.,8,The first impact we measured in the implementation of this tool was saving paper for printing, invoices and security paper, and savings in the issuance of reports that have allowed the reduction in 10% of administrative expenses. In the second chronological order, we have reduced the storage and transportation expenses by 8% because we can monitor the behavior of the client portfolio in an adequate manner, making an adequate use of the inventory, largely due to the sales forecasts made by the billing team. Reduction of 15% in accounts receivable, since a collection task has been carried out adjusted to each client, in the same way, we have reduced the banking leverage by improving our cash flow as we will only use the banks for investment in assets.,SAP Access Control,Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM),5,1,The inventory management, purchasing requirements, as well as the sales projection, allows for an adequate attention of the clients and needs. The accounting management, the tool is very robust in this aspect, allowing in real time to determine business needs. Provides data that allows designing sales plans, reducing costs, strengthening profitability strategy. Administratively it is a very strong program, it contemplates all the scenarios and administrative needs of the company. It is very well developed in this aspect.,Inventory management, markenting needs and planning promotion strategies for seasons and product lines. Appropriate accounting management of the company, as well as, adaptation to tax policies that may change, to avoid penalties or fines. Reports, graphs and tools for monitoring business management.,Integration of markenting tools, social networks and promotion. Integration with other sales force tracking tools, and mobile apps. Management of editable reports in real time by those involved, facilitating decision making,8,No,Product Features Product Reputation Prior Experience with the Product,Investigate in the written reviews of the program, make free tests of other similar programs, in order to determine which is the one that adapts to the size of the company. Involve the end users in system tests, evaluating their reaction, as well as, a survey to poll their impressions with the program if they have worked previously.,TIBCO professional services,The cost-benefit ratio. The technical requirements of software and hardware for the implementation of the system. The knowledge interviews with all the users, to be able to determine the training phases of the application by area. The integration tests between the different areas, as well as the issuance of the reports and documents.,7,9,No,The ability to develop modules that adapt to new fiscal, monetary, and tax policies to avoid problems of this nature for the company. In a fluctuating economy, with changing policies at the monetary, fiscal, and tax levels. With a legal framework that requires changes periodically, it is important to have experts who know this reality and adjust quickly.,It is a tool that gives you all the necessary information, the data you need to make the right decisions. The design is elegant and sober, offers a corporate image. It is a reliable and safe tool, giving guarantee of data integrity, also manages a good accessibility scheme by user profiles.,The user level learning curve is slow, especially if you have not worked with the tool before. It is a complete program, which can generate the feeling that it is not friendly, the interface is serious. Since there are many options and modules, it can generate confusion in the average users. User profiles, if they are not well designed, do not allow the handling of unauthorized parameters. Therefore, the Work Flow and all those involved in it must be handled very well, along with their functions. To avoid accessibility problems. The reports must be well defined, otherwise there is a risk of not presenting the desired data, since many reporting options are available.,No,7

SAP Business One Reviews

Score 8.0 out of 10

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August 16, 2019

SAP: From simple sales to multi-level production products. It can handle it.

Jose Arreola

Manager, Financial Systems

United Scope, LLCConsumer Goods, 11-50 employees

Score 9 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

It was being used by the whole organization before we limited the use to finance, accounting, and partial use by operations. It helps us record transactions across three entities and produce the data we need to produce consolidated financials.

Pros and Cons

Can handle complicated inventory structures that can support many selling models.
Has good internal controls that result in getting clean, uncorrupted data where it matters.
Can be highly customized to adapt to business needs.

The way SAP handles inter-company transactions is sub-par.
User errors are hard to correct once there is history on that error.

Likelihood to Recommend

In our case, SAP worked great for handling our unique business needs. We were able to construct, deconstruct, and reassemble our products to meet consumer demand. SAP is great for companies that are looking for a centralized place to store their data, and provide reliable, audit-able, transaction data. For a small business with a simple selling structure, or with no inventory, SAP may offer too much for them to fully utilize it.

Read Jose Arreola's full review

May 07, 2019

Small Company Implements SAP Business One

John SCOTT Livingston

Director Of Information Technology

ConnectracArchitecture & Planning, 51-200 employees

Score 8 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

Pros and Cons

Flexibility in reporting and form development
Easy adaptability to third party applications
For a small company it has been easy to manage technically

Following a bench mark process - this seems contradicting to flexibility however we have wished we could follow more of an industry benchmark. Our challenge as a small company has been knowing how to properly use the system. We have discovered that we have set up the system wrong based and are using it improperly which has cause a lot work to correct.
Better live reporting options - current we are on prem SQL. Yes SAP is moving to HANA however smaller companies like ourselves are not ready for that. We need to be able to maintain our existing SQL DB. We also have a demand for live BI Reporting. It has been difficult to do this with our current set up.
Error handling - have found it very difficult to troubleshoot. Errors are not always clear and answers are hard to find.

Likelihood to Recommend

I wouldn't recommend SAP B1 for everyone. For it won't fit many companies our size due to the expense of implementing and maintaining. Simple financial operations would not really need it. It is good for companies that recognize future growth and need for flexibility B1 is not recommended for companies with large and complex manufacturing processes.

Read John SCOTT Livingston's full review

August 20, 2019

SAP Business One Review

Melanie Dee

Operations Project Manager

Dynamic Computer CorporationComputer Hardware, 11-50 employees

Score 8 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

SAP Business One is being used are our ERP system which is used in all departments within the organization. This includes Sales (not business development), Purchasing, Logistics, Technical Services (Production), Finance.

SAP has given us the ability to mainstream our processes and have one source of truth. Our legacy systems were comprised of two systems and now have the ability to manage all processes in one. This system also allows in house customization needed to process data specific to our needs.

Pros and Cons

SAP offers the Relationship Map tool which shows users all linked documents visually which allows users to quickly see where the order is at in the order fulfillment process.
SAP offers Internal Reconciliation for prepaid and accrual accounts on the balance sheet which allows us to quickly identify unresolved items.
SAP offers a global search which has not been available in our legacy systems. This is a great feature as it reduces search times and gives users the ability to quickly find documents.
Other features such as Drag & Relate, as well as, the standard 'Find' tool for most fields on Marketing Documents have proven to be invaluable. These features allow users to find an array of information/documents rather easily.

Inventory Management / Reporting inefficiencies. Lacking reports to provide historical inventory data to see a snapshot of inventory for any given period of time. Lacking reports of aging inventory for non-serialized products. Limited inventory cycle count functionality.
Inability to reopen closed documents more than once. (returns and replacements).
Under financial Reports, Trial Balance (TB): Updating the functions to reflect G/L Accounts, must include opening balance for a period with "OB from the start of company activity" to have any current data. The Profit and Loss section of a TB does not have an opening balance of $0, and Retained earnings to not reflect up to date balance regardless of time frame requested for posting dates.
Move some of the general authorizations into the specific modules. For instance, would like to give users access to post a draft Sales Orders from a previous month without having to give them authorizations to back post any documents they have authorizations for.
Ability to customize out of box reporting. We have a UDF which is reported on frequently and is not hitting the P&L, however, we cannot add this to the Sales Analysis (and other) reports which have everything else needed baked in.
Inability to link documents when Freight and Sales Tax only are credited. Would like to see these linked without the use of referenced documents as the copy to / copy from feature was utilized. The link should tie to the header, not just the line item level.
Would like the ability to create a production schedule within the system utilizing production order dates.

Likelihood to Recommend

SAP is well suited for most standard practices. It has been less appropriate for Business Development and Marketing.

Read Melanie Dee's full review

August 20, 2019

SAP Business One Review

Katell Dogat

CFO (Chief Financial Officer)

Matfer Bourgeat IncWholesale, 11-50 employees

Score 9 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

The whole company uses SAP Business One. With the implementation, we gain greater insight into the business and were able to streamline some processes. We love also how easy it is to generate useful reports.

Pros and Cons

Inventory management.
Accounts Receivables - We love the Relationship Maps!.
Reports: Sales Analysis, Purchase Analysis...

Administration of Authorizations for the different users is very confusing. You don't always know what you are authorizing exactly
We charge minimum fees and credit card fees to customers and we had to tweak the system to do that.
We buy and sell the same products with different quantities (units, packs...) and again we had to tweak the system in order for it to work properly

Likelihood to Recommend

The system is easy to use, intuitive, great for order/customer management and financial reporting. It is a big help to streamline processes in the company. It offers excellent visibility of what is happening. I love the reporting and the Query Generator. But you have to tweak the system if you need special functionalities so you will need a good SAP service provider.

Read Katell Dogat's full review

August 16, 2019

Great product

Jose Casillas

Master Scheduler

Crescent foodsFood Production, 51-200 employees

Score 9 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

SAP is currently being used for inventory tracking, cost analysis, production scheduling, billing both AR and AP and purchasing. We use an outside program for our RF scanning needs and integrate that into SAP.

Pros and Cons

Inventory tracking to the box. It keeps track of every box from the moment it is received into inventory to the moment it is shipped out.
Scheduling production orders to the exact lb.
Accounting accuracy to the penny on all orders.
Combining cost and inventory to display the cost analysis.

It needs to have its own RF system.
Logistics modules to integrate with order shipments.

Likelihood to Recommend

Any company that needs a way to track any type of information, SAP is a good fit. Managing data and keeping records of accounts is also a strength that SAP has.

Read Jose Casillas's full review

August 07, 2019

Excellent budget ERP for Medium and Small Businesses

Guillermo Villamizar

Jefe de Productos Financieros

CELISTICSLogistics and Supply Chain, 501-1000 employees

Score 9 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

We use the product for our complete sales and purchase process, meanwhile, it is fully connected with the finance module and it creates automatically a journal entry for every transaction that affects the general ledger. The reporting module has many options and is really customizable, and you can create your own reports once you get familiar with the structures of tables and fields in the database.

Pros and Cons

All the modules are connected. A document you post on the sales or purchase modules gets an immediate journal entry on the finance module.
The system is very customizable. You can add extra fields to almost every document in the system.
The reporting is very good. You can create your own report via the Query Manager and then even add some layouts to the reports.

The Software Development Kit (SDK) has some errors that haven't been solved from previous versions of the system.
The Print Layout Designer (PLD) is somewhat tricky to work with.
The cost of each user license could be pretty expensive for some companies.

Likelihood to Recommend

The license cost per user is a little expensive, and then annually you have to pay approximately 20% of the total cost of your licenses for the support from SAP, but what you get in return is totally worth it. You get a world class ERP for your company and the support is really good. The main benefit of the system is that you have all the departments in your company connected in real time.

Read Guillermo Villamizar's full review

July 13, 2019

Great All-Around Solution

Kyle Moninger

Instructor of Quantitative Business Curriculum

Bowling Green State UniversityHigher Education, 501-1000 employees

Score 7 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

We are using SAP Business One across the organization. It does an incredible job at synthesizing the different aspects and functions of each department and make them viewable in one area. It offers greater control and clarity of the different functions of what's going on and a detailed view of each unit's operating costs.

Pros and Cons

Control.
Usability.
Interface.
Support Team.

The price is very high.
Reporting is clunky.
Project management could be improved.

Likelihood to Recommend

SAP Business One is well suited for a large organization with several units or departments. If the higher tiered administrators desire a greater level of control and accountability in their organization, this is an excellent solution. If your business is smaller or has fewer employees, this may be overkill for your company.

Read Kyle Moninger's full review

October 01, 2019

The power of real ERP for small businesses

Hillel Sackstein

President

Virtual Graffiti IncInformation Technology and Services, 51-200 employees

Score 10 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

SAP B1 is used extensively across the organization so all functions including accounting, logistics, sales, purchasing, etc

Pros and Cons

Single pane of glass to entire business
Highly flexible and customizable
Strong API for integration with other systems

CRM needs improvement
Web based portals are lacking
Built in reporting could be better

Likelihood to Recommend

Best suited for smaller customers (under a few hundred users) in distribution or light manufacturing.

Read Hillel Sackstein's full review

October 01, 2019

Great product with a great implementation team

Humberto Maldonado

CFO (Chief Financial Officer)

Lumitron Technologies Inc.Machinery, 11-50 employees

Score 9 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

It is currently being used for accounting and finance and will also be used by manufacturing when we get to that stage. Entire organization will use it. SAP consolidates everything onto one platform and will help us manage our inventory and manufacturing processes better than QuickBooks.

Pros and Cons

The user interface is easy to navigate.
Reports are easily created in order to analyze data.
Inventory is tracked in an efficient manner.

SAP doesn't allow for there to be updates to inventory items once they have been created. It would be ideal if updates to items could be made.

Likelihood to Recommend

SAP Business One is well suited for a small to mid-sized company that has inventory and manufacturing processes.

Read Humberto Maldonado's full review

October 01, 2019

Make choice/evaluation cautiously

Verified User

Executive in Corporate

Hospitality Company, 11-50 employees

Score 6 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

SAP B1 is being used across the whole organization managing orders, shipments, financials, inventory, sales, purchasing, etc. Almost all aspects of the business.

Pros and Cons

Highly customizable with Boyoum usability package.

SAP B1 crashes when using query manager or creating queries from scratch. It runs out of memory.
Approval process for sales orders has glitches and does not work properly.
UI configuration tool does not work how it is intended for creating templates. It looks like it has a conflict with Boyum.
There should be more reports that come out of the box.
Lacking the ability to connect more documents in one network that can be viewed through the relationship map (for example, you can't link one order to another, or return to a sales order, etc.).

Likelihood to Recommend

It does simple tasks well, like orders, shipping, etc. However, the return module is extremely weak (at least on the version 9.2 we are using). There should be more CRM capabilities as well.

Read this authenticated review

August 19, 2019

Make sure you have a good consulting team if you are new to SAP B1

Verified User

Supervisor in Finance and Accounting

Retail Company, 1-10 employees

Score 8 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

SAP B1 is used for daily order processing, inventory fulfillment, and financial reporting. SAP B1 is used by the whole company and is extensively used by the Accounting/Finance and Customer Service department.

Pros and Cons

User-friendly
GAAP compliance financial report
Complete audit trail

Cash flow report format needs some improvement
We would like an inventory status report as of a specific date

Likelihood to Recommend

It is more complicated and expensive than Quickbooks. However, it provides a complete audit trail and follows GAAP standards. SAP B1 loads reports quickly.

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August 16, 2019

SAP B1

Verified User

Executive in Corporate

Apparel & Fashion Company, 501-1000 employees

Score 7 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

We use B1 across most of our entire organization of 16 companies in 10 countries. It also allows us to manage and control input from 100+ users to ensure accuracy in a way that previous ERPs did not. It has also allowed us to consolidate data from each business unit in one central location, which facilitates the decision-making process at the global level.

Pros and Cons

Integration with outside systems

UI/UX
Reporting

Likelihood to Recommend

Although B1 seems to be designed for SMBs, it is extremely costly to implement. "Out-of-the-Box" functionality is minimal. It is better suited for medium enterprises who have the budget to customize SAPB1 as needed for their operations.

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August 15, 2019

Great for inventory, purchasing, customer order workflows, and data tracking

Verified User

Engineer in Product Management

Consumer Services Company, 11-50 employees

Score 8 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

We are currently using SAP B1 as both an inventory management system and an accounting platform minus payroll for a wood flooring supplier. Inventory is tracked from the initial purchase orders sent to our suppliers, to receiving in our warehouses, to moving across our warehouses, to shipping to our customers, to taking returns and to fueling a B2B e-commerce website with live updates on order status and inventory stock levels. SAP B1 lets us have real time access to the count and location of all inventory (as well as a detailed movement history) for customer service reps, shipping staff, purchasing coordinators, warehouse personnel, billing and most importantly, a bird's eye view for ownership and upper management. B1's ability to show real time data easily is its most powerful feature along with the ability to scale when your business grows with more SKU's, customers and vendors.

Pros and Cons

Real-time inventory tracking and history across vendors, warehouses and customer shipments.
Ability to place purchase orders for material and supplies across many vendors and see a quick/easy history of what was ordered or by who.
Very customizable reporting capabilities that allow a user to view any data that has ever been recorded across multiple sales orders, delivery notes, invoices, etc. and compare them against types of similar shipments or costs or any other fields present on these forms which can be used as parameters. We commonly view shipping histories in relation to pallet count, price, shipping origin and destination for example and each of these is a field on a delivery note.

SAP B1 is a little bulky and is not made to have a sleek, perfectly user-friendly user interface. The main reason we decided to get a B2B website was to allow our internal staff, as well as customers, place orders more quickly by searching & grouping items together more easily.
SAP B1 is great for letting a user progress through a sales order to the delivery note to invoice but it is more of a hassle to go backwards in the workflow. For example, if someone made a mistake, entire documents need to be canceled and the entire process needs to be recreated creating new document numbers and customer info, etc.
SAP B1 has the ability to display data and reports in graphs and charts on the home screen but they are not ideal and do not compare anywhere near the quality of other existing 3rd party software like Microsoft Power BI.

Likelihood to Recommend

SAP B1 is great for tracking inventory, purchase orders, and customer shipment workflows. It is a really great database engine to have. The one down side is it is often difficult to navigate through the workflows or to quickly find information on your own. Other software is often needed (like a B2B website or barcode scanning software) to allow a user quicker access to information.

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July 18, 2019

SAP B1 for the win

Verified User

Manager in Finance and Accounting

Food & Beverages Company, 11-50 employees

Score 10 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

SAP B1 took the three software systems we were using and integrated them all into one ERP. This made our productivity increase and made us much more efficient in all aspects of our business. Everything was located within one ERP and made reporting much easier for us. We were able to integrate other third-party solutions into SAP to make our business run even more smoothly.

Pros and Cons

Reporting: out of the box reporting was good, it helped us manage at a high level and see what we needed to see.
Financials: financial reports were easy to pull and review. They allowed us to quickly see any areas of concern.
Search option: the search capability within the system was great; if you weren't able to find something the search would always be the way to go.

In order to have the system do everything we needed, we had to pay for more third-party solutions. Out of the box, it did not solve all of our needs.
Support: until we switched support companies, support was greatly lacking from our partner because they were too large.
There were glitches that were never fixed from version to version such as pulling reports showing different years in the same report.

Likelihood to Recommend

SAP B1 is great for a small to medium sized company to use as their all in one ERP. It gives a company a way to have all areas of the business within one system.

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July 10, 2019

SAP wasn't 100% right for our company, but it is an amazing tool that you should definitely consider.

Verified User

Account Manager in Other

Construction Company, 11-50 employees

Score 8 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

The business as a whole uses SAP Business One. We use it for every function of the company and in every department. We use SAP Business One for absolutely everything - from accounting and sales to inventory and contact lists. We also use it to organize our digital files by attaching them to documents within SAP.

Pros and Cons

Thoroughness of business partner information. SAP has a slot for anything and everything you might need to know about a business partner.
Ease of Journal Entries. SAP makes it very easy to manually enter and adjust JEs.
Chart of Accounts. SAP also makes it so easy to use the chart of accounts.

Being able to add attachments to more of the documents in SAP. Such as outgoing payments and journal entries.
MacOS Compatibility. I have log in to a Microsoft Remote connection to use SAP. Given that it runs on open source software at its core, there really is no reason for it to require a Microsoft OS.
Increased usability of project codes. The standard and custom reports only pull the project code information from the accounting tab of the document instead of the body of the document (where multiple codes are able to be entered.)

Likelihood to Recommend

SAP Business One (B1) is great for accounting. It has so much functionality and really does everything you need. Honestly, it does hundreds of things most businesses don't really need. Ha ha! I only gave it an 8 because it's not very appropriate for small businesses. It has caused more than one situation for us where the extra functionality was inefficient. Though, I do believe the vendor advertises SAP B1 to be used by companies much larger than ours.

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April 23, 2019

Tops on inventory management

Verified User

Director in Finance and Accounting

Cosmetics Company, 11-50 employees

Score 8 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

Operations, Finance and Order management currently uses SAP B1 in our organization. It is great for our small hopefully scaling business and managing inventory needs.

Pros and Cons

Inventory Management
Pulling data into Excel
Add-on flexibility

Reporting capabilities
Web access

Likelihood to Recommend

It's been really good for helping us manage inventory. We struggle a bit with getting data out of the system at times, but that could be because we've transitioned staff recently and prior management was database management focused not reporting focused.

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August 15, 2019

Good system but could use some polishing

Verified User

C-Level Executive in Finance and Accounting

Automotive Company, 11-50 employees

Score 9 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

Our entire organization uses SAP. From accounting to production, invoice processing to purchasing, and our sales team. The biggest gain from SAP is that it allows our entire organization to see the status of their area of focus while having 90% of the business operations run through the software. The only area we do not use is the HR sections, which are managed via our outside payroll processor.

Pros and Cons

Consolidated financial information.
Ease of training.
Ability to have detailed reporting.

Service contract structure is not easy to work with.
Customizing reports and screens is not easy.

Likelihood to Recommend

Being both a manufacturer and a distributor, SAP Business One has worked well for both BOM's and inventory.

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August 08, 2019

SAP Business One - Solid, reliable and simple

Verified User

Manager in Finance and Accounting

Food & Beverages Company, 1001-5000 employees

Score 8 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

SAP Business One is our primary ERP system. It is being used end to end, including procurement, production planning, stock management and transactional recording and reporting.

It addresses the business problem of inaccurate and 'scattered' information. The system has many controls that ensure correct and complete data entry into one central database, from which all reports are extracted, providing one, immutable version of the 'truth'.

Pros and Cons

Highly evolved internal controls
Ease of use
Impressive levels of system support

Likelihood to Recommend

It's well suited to stock management and financial recording.

A third party application might be needed for detailed, visually strong data analytics and reports (like Power BI or similar).

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November 24, 2018

SAP BusinessOne - Highly Recommend!

Katrina Modica

Financial Analyst

McCann New YorkMusic, 201-500 employees

Score 10 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

At my previous job, we used SAP Business One as the primary accounting and finance tool. There, I was entering journal entries, entering payments on account, reconciling accounts, and doing bank reconciliations. The whole finance department used Business One. It helped tremendously when it came time for the annual audits. Getting the necessary information for the auditors was as simple as a quick report export.

Pros and Cons

Posting Journal Entries
Reconciling client accounts
Generating invoices

I think the only issue I encountered was that sometimes things would function, i.e., the generation of invoices. And the next month (because we did it on a monthly basis), they would not.
It also tends to freeze.

Likelihood to Recommend

It's great when you need to access information at the drop of a hat.
Very user-friendly for the most part.

Read Katrina Modica's full review

December 17, 2018

Review of SAP B1 Consultant

Verified User

Consultant in Information Technology

Information Technology and Services Company, 501-1000 employees

Score 10 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

We are a SAP Business One Partner in the United Kingdom. We have implemented the product in various industries. It's an ERP which can handle all the aspects of a business including Finance, Operations and Reporting

Pros and Cons

SAP Business One version for Hana provides analytical reporting for management.
With SAP Business One Mobile application you can monitor your business on your fingertips such as you can manage your approvals on mobile device.
Controlling can be made more effective in SAP B1. You can configure authorisation for all the users. Also you can put up approvals on the document which are critical for the business aspect.

The production module is still a section where it is improving. Recently Routing have been introduced but there is still some more place for improvement.
Remote support platform of SAP B1 need some improvement. Specially when backup are configured we need to make sure that RSP service doesn't get to stop automatically.
Financial report such as VAT needs to be uploaded by the system itself which SAP is supposed to introduce in upcoming patch level.

Likelihood to Recommend

SAP Business One is highly suitable for SME's

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August 07, 2018

SAP is what every marketing company seeks to make your business profitable

Ronald Socorro

Financial Manager

RASM ConsultoresBanking, 1-10 employees

Score 8 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

The use of the tool allows to have an ERP which is implemented, in general, in all areas of the company, integrates in a coordinated manner in the areas of Marketing, Production, Marketing Channels, Inventories, Administration, Accounting, Finance, Portfolio Management of Customers, Accounts Payable and Charged. Allowing the control of all these functions in a single integrated application.

It is ideal for small and medium businesses, since it is a complete application, with a good technical service, and with accessible costs for the benefits received.

Pros and Cons

It allows making a real follow-up of the state of the company, without the need to wait for periodic reports. This provides a corrective tool for situations that deviate from the standard.
It prevents the business areas from working separately so the information is not duplicated and is managed effectively by all involved. thus avoiding conflicts and optimizing resources.
It allows the proper management of the client portfolio, accurately projecting the inputs and outputs of resources, products, orders, and invoices. Therefore, the inventory and cash flow are properly managed.
By correctly managing cash inflows and customer requirements, a real plan of goals can be established that is adjusted to the company's capabilities.
It is a standardized program in its use, with a parent company with decades in the market and renowned, which provides adequate user support to the tool.

The learning curve is greater than other programs of its type. You need staff who previously worked with the tool. The learning time is going to be high. Being a more developed tool, the user requirements are high compared to other similar ones.
Visually, it is a sober program. I believe that the presentation could be improved by adjusting it to the user level with which it is worked. In order to make it more user-friendly, we must not forget that a tool such as an ERP will be used by all areas of the company, which includes inexperienced personnel up to senior levels.
They should improve the integration with other tools that do not belong to the SAP family. In today's world, emphasis should be placed on emails, social networks, mobile applications, applications of calls and messaging, as well as providing adequate storage access on the cloud.
The implementation of the tool is in accordance with the type of program, however, for people who have not worked with programs of the SAP family, it will require more implementation time, as well as intensive user training courses.

Likelihood to Recommend

As we have already described, it is an ideal tool for small and medium companies, with a well designed ERP system and adjusted to the reality of the business. It is a sober, reliable tool with extensive experience in the development of administrative tools. The cost-benefit ratio is appropriate for companies of this size. The points of improvement are the integration with other platforms and the visual interface for average users.

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June 20, 2018

Overall a fair program.

Verified User

Manager in Human Resources

Translation and Localization Company, 11-50 employees

Score 7 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

SAP Business one was a replacement for an older CRM that was used prior. We used it to have a clean streamline from our Clients and our Vendors. The main problem that is possessed is the consulting portion. I feel that the management that implemented the optimization for our company did a poor job to hit the main focus of SAP.

Pros and Cons

Creating Vendor Accounts
Using their invoices feature.
The speed of SAP to access potentially archived information.
Their ability to quickly view vendor payments and clients payments.

SAP might be excellent, but I feel that the manager who spoke with the developers to optimize SAP did a horrible job and did not take advantage of the full functionality of the program.
SAP could move a little more smoothly when loading information, it is fast, but it's sometimes inefficient.
I believe the company that I worked for that did this caused us to have unnecessary steps when adding vendors to be paid on client invoices.

Likelihood to Recommend

I think SAP is more suited for warehouses and drop shipping clients, not a fan of SAP for other clients services where there could be room for improvement. I think the note taking feature needs to be more compatible with invoices, especially when there is room for client dispute. The note feature on SAP was also not able to show the full details of the conversation. I believe they should adopt note taking from Zendesk.

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April 02, 2018

SAP B1- great tool for companies outgrowing QB and other entry level ERPs

Brandon Knight

Sales Representative

GlassdoorInternet, 11-50 employees

Score 10 out of 10

Vetted Review

Reseller

Use Cases and Deployment Scope

We used SAP B1 to manage our sales pipeline. As a reseller, I also used it to demonstrate and sell to companies in manufacturing and distribution.

Pros and Cons

Manages items through BOM, tracking serialized components and batch/lot traceability
Manages many aspects of the business; manufacturing, inventory, sales, distribution, service, etc
Audit trails, detailed logs of all system activity by the user. Sox compliant.

At times, the on-premise deployment can be a tad slow
Not the cheapest price option
Maybe too much software for true small business

Likelihood to Recommend

Companies that have many aspects of their operations would be a good fit, great step up for companies that have outgrown QuickBooks.

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March 22, 2018

How SAP Business One helps companies to grow

Leonardo Hernandez

sap dev engineer

SatrackComputer Software, 51-200 employees

Score 10 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

SAP Business One is used by the whole company for financial, services, CRM, and accounting, and is integrated with the company satellite tracking platform, and an online payments platform. The main focus is to get a centralized point of reference for all the company data and get all the internal processes tracked and saved into the ERP and get all the reports from a single data source.

Pros and Cons

Accurate, real-time reports
Streamlined business operations and sustainable growth

Project planning
Service module
Integration with other platforms

Likelihood to Recommend

Long supply chain logistics and less appropriate for service companies.

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April 18, 2018

All-in-one ERP Solution!

Verified User

Analyst in Information Technology

Computer & Network Security Company, 11-50 employees

Score 8 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

We worked with a certified reseller of SAP B1 trying to adjust the solution to small companies' needs. As a developer, I also used it to provide informative reports via the reporting module that provides many options and is really customizable. The system provides a centralized point of reference for all the company data with great documentation so once a user gets familiar with the database fields, it is easy to look for all the information needed in a single source.

Pros and Cons

Customized Reports to fit the companies' special configuration and needs.
Individual interfaces for many aspects of the business; manufacturing, inventory, sales, distribution, service, etc. Each department can have its own space.
All the modules are connected and can interact with one another.

Not the cheapest price option, especially for a small-sized business.
Too many options for small businesses, a lot of modules remain unused
Not enough infrastructure for project planning

Likelihood to Recommend

SAP B1 is a great tool for medium-sized companies that wish to manage their information efficiently using one single platform. That being said, it can be hard to use, as it provides a lot of options and modules that can confuse users. However, there's the option to customize the system, the reports provided and the modules in order to get only the information needed. That solution requires an expert but can lead to the very efficient use of the system. So even though the license cost per user is a little expensive what you get in return is totally worth it.

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About SAP Business One

SAP Business One is an ERP system ideal for small to midsize businesses. It is sold only through SAP partner companies, and offers both on-premise and cloud deployment options. Users have access to core accounting features such as journal entries, AP/AR, cash flow management, fixed asset management, bank reconciliation, and financial reporting and analysis. SAP Business One also includes a host of other ERP features including procurement, production planning, warehouse and inventory management, CRM and sales process management, and business intelligence tools. Vertical-specific features for manufacturing, retail, and wholesale distribution are available as well.

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SAP Business One Competitors

Sage 100 ERP

SAP Business One Technical Details

Operating Systems:	Unspecified
Mobile Application:	No

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