Reviews (1-25 of 40)
It covers the whole cycle from e-accounting to billing which can be tricky in Mexico, provide us with the required information on time and it is specially useful since our accounting is outsourced.
- Tracking goods, from entry to application
- Billing control and recurrence for customers
- We have difficulties finding local support. We always have to bring it from another state.
- The price of licenses is very high.
- I like the feature of pulling data out of a report. I can right-click and copy table and it pastes right into Excel.
- I like the theory of the MRP process while we have not yet been able to utilize it. We are pushing to get it working.
- Reporting! I don't like needing to be a wiz with SQL in order to create a report.
- I am sure most of my issues revolve around not being trained. It is very hard to find courses or seminars for SAP Business One. Most of my training resource is Youtube.
- Single pane of glass to entire business
- Highly flexible and customizable
- Strong API for integration with other systems
- CRM needs improvement
- Web based portals are lacking
- Built in reporting could be better
Best suited for smaller customers (under a few hundred users) in distribution or light manufacturing.
- The user interface is easy to navigate.
- Reports are easily created in order to analyze data.
- Inventory is tracked in an efficient manner.
- SAP doesn't allow for there to be updates to inventory items once they have been created. It would be ideal if updates to items could be made.
- Highly customizable with Boyoum usability package.
- SAP B1 crashes when using query manager or creating queries from scratch. It runs out of memory.
- Approval process for sales orders has glitches and does not work properly.
- UI configuration tool does not work how it is intended for creating templates. It looks like it has a conflict with Boyum.
- There should be more reports that come out of the box.
- Lacking the ability to connect more documents in one network that can be viewed through the relationship map (for example, you can't link one order to another, or return to a sales order, etc.).
- Accounting and Financials. Out of the box, there are a plethora of reports that can be ran or combined to output requested data. The Query Generator is also helpful in creating custom reports.
- Perpetual Inventory Management!
- GUI could use updating.
- Can handle complicated inventory structures that can support many selling models.
- Has good internal controls that result in getting clean, uncorrupted data where it matters.
- Can be highly customized to adapt to business needs.
- The way SAP handles inter-company transactions is sub-par.
- User errors are hard to correct once there is history on that error.
- Flexibility in reporting and form development
- Easy adaptability to third party applications
- For a small company it has been easy to manage technically
- Following a bench mark process - this seems contradicting to flexibility however we have wished we could follow more of an industry benchmark. Our challenge as a small company has been knowing how to properly use the system. We have discovered that we have set up the system wrong based and are using it improperly which has cause a lot work to correct.
- Better live reporting options - current we are on prem SQL. Yes SAP is moving to HANA however smaller companies like ourselves are not ready for that. We need to be able to maintain our existing SQL DB. We also have a demand for live BI Reporting. It has been difficult to do this with our current set up.
- Error handling - have found it very difficult to troubleshoot. Errors are not always clear and answers are hard to find.
SAP has given us the ability to mainstream our processes and have one source of truth. Our legacy systems were comprised of two systems and now have the ability to manage all processes in one. This system also allows in house customization needed to process data specific to our needs.
- SAP offers the Relationship Map tool which shows users all linked documents visually which allows users to quickly see where the order is at in the order fulfillment process.
- SAP offers Internal Reconciliation for prepaid and accrual accounts on the balance sheet which allows us to quickly identify unresolved items.
- SAP offers a global search which has not been available in our legacy systems. This is a great feature as it reduces search times and gives users the ability to quickly find documents.
- Other features such as Drag & Relate, as well as, the standard 'Find' tool for most fields on Marketing Documents have proven to be invaluable. These features allow users to find an array of information/documents rather easily.
- Inventory Management / Reporting inefficiencies. Lacking reports to provide historical inventory data to see a snapshot of inventory for any given period of time. Lacking reports of aging inventory for non-serialized products. Limited inventory cycle count functionality.
- Inability to reopen closed documents more than once. (returns and replacements).
- Under financial Reports, Trial Balance (TB): Updating the functions to reflect G/L Accounts, must include opening balance for a period with "OB from the start of company activity" to have any current data. The Profit and Loss section of a TB does not have an opening balance of $0, and Retained earnings to not reflect up to date balance regardless of time frame requested for posting dates.
- Move some of the general authorizations into the specific modules. For instance, would like to give users access to post a draft Sales Orders from a previous month without having to give them authorizations to back post any documents they have authorizations for.
- Ability to customize out of box reporting. We have a UDF which is reported on frequently and is not hitting the P&L, however, we cannot add this to the Sales Analysis (and other) reports which have everything else needed baked in.
- Inability to link documents when Freight and Sales Tax only are credited. Would like to see these linked without the use of referenced documents as the copy to / copy from feature was utilized. The link should tie to the header, not just the line item level.
- Would like the ability to create a production schedule within the system utilizing production order dates.
- Inventory management.
- Accounts Receivables - We love the Relationship Maps!.
- Reports: Sales Analysis, Purchase Analysis...
- Administration of Authorizations for the different users is very confusing. You don't always know what you are authorizing exactly
- We charge minimum fees and credit card fees to customers and we had to tweak the system to do that.
- We buy and sell the same products with different quantities (units, packs...) and again we had to tweak the system in order for it to work properly
- Inventory tracking to the box. It keeps track of every box from the moment it is received into inventory to the moment it is shipped out.
- Scheduling production orders to the exact lb.
- Accounting accuracy to the penny on all orders.
- Combining cost and inventory to display the cost analysis.
- It needs to have its own RF system.
- Logistics modules to integrate with order shipments.
- All the modules are connected. A document you post on the sales or purchase modules gets an immediate journal entry on the finance module.
- The system is very customizable. You can add extra fields to almost every document in the system.
- The reporting is very good. You can create your own report via the Query Manager and then even add some layouts to the reports.
- The Software Development Kit (SDK) has some errors that haven't been solved from previous versions of the system.
- The Print Layout Designer (PLD) is somewhat tricky to work with.
- The cost of each user license could be pretty expensive for some companies.
- Real-time inventory tracking and history across vendors, warehouses and customer shipments.
- Ability to place purchase orders for material and supplies across many vendors and see a quick/easy history of what was ordered or by who.
- Very customizable reporting capabilities that allow a user to view any data that has ever been recorded across multiple sales orders, delivery notes, invoices, etc. and compare them against types of similar shipments or costs or any other fields present on these forms which can be used as parameters. We commonly view shipping histories in relation to pallet count, price, shipping origin and destination for example and each of these is a field on a delivery note.
- SAP B1 is a little bulky and is not made to have a sleek, perfectly user-friendly user interface. The main reason we decided to get a B2B website was to allow our internal staff, as well as customers, place orders more quickly by searching & grouping items together more easily.
- SAP B1 is great for letting a user progress through a sales order to the delivery note to invoice but it is more of a hassle to go backwards in the workflow. For example, if someone made a mistake, entire documents need to be canceled and the entire process needs to be recreated creating new document numbers and customer info, etc.
- SAP B1 has the ability to display data and reports in graphs and charts on the home screen but they are not ideal and do not compare anywhere near the quality of other existing 3rd party software like Microsoft Power BI.
- Reporting: out of the box reporting was good, it helped us manage at a high level and see what we needed to see.
- Financials: financial reports were easy to pull and review. They allowed us to quickly see any areas of concern.
- Search option: the search capability within the system was great; if you weren't able to find something the search would always be the way to go.
- In order to have the system do everything we needed, we had to pay for more third-party solutions. Out of the box, it did not solve all of our needs.
- Support: until we switched support companies, support was greatly lacking from our partner because they were too large.
- There were glitches that were never fixed from version to version such as pulling reports showing different years in the same report.
- Thoroughness of business partner information. SAP has a slot for anything and everything you might need to know about a business partner.
- Ease of Journal Entries. SAP makes it very easy to manually enter and adjust JEs.
- Chart of Accounts. SAP also makes it so easy to use the chart of accounts.
- Being able to add attachments to more of the documents in SAP. Such as outgoing payments and journal entries.
- MacOS Compatibility. I have log in to a Microsoft Remote connection to use SAP. Given that it runs on open source software at its core, there really is no reason for it to require a Microsoft OS.
- Increased usability of project codes. The standard and custom reports only pull the project code information from the accounting tab of the document instead of the body of the document (where multiple codes are able to be entered.)
It addresses the business problem of inaccurate and 'scattered' information. The system has many controls that ensure correct and complete data entry into one central database, from which all reports are extracted, providing one, immutable version of the 'truth'.
A third party application might be needed for detailed, visually strong data analytics and reports (like Power BI or similar).
- Posting Journal Entries
- Reconciling client accounts
- Generating invoices
- I think the only issue I encountered was that sometimes things would function, i.e., the generation of invoices. And the next month (because we did it on a monthly basis), they would not.
- It also tends to freeze.
- It's great when you need to access information at the drop of a hat.
- Very user-friendly for the most part.
- SAP Business One version for Hana provides analytical reporting for management.
- With SAP Business One Mobile application you can monitor your business on your fingertips such as you can manage your approvals on mobile device.
- Controlling can be made more effective in SAP B1. You can configure authorisation for all the users. Also you can put up approvals on the document which are critical for the business aspect.
- The production module is still a section where it is improving. Recently Routing have been introduced but there is still some more place for improvement.
- Remote support platform of SAP B1 need some improvement. Specially when backup are configured we need to make sure that RSP service doesn't get to stop automatically.
- Financial report such as VAT needs to be uploaded by the system itself which SAP is supposed to introduce in upcoming patch level.
SAP Business One Scorecard Summary
Feature Scorecard Summary
About SAP Business One
SAP Business One is an ERP system ideal for small to midsize businesses. It is sold only through SAP partner companies, and offers both on-premise and cloud deployment options. Users have access to core accounting features such as journal entries, AP/AR, cash flow management, fixed asset management, bank reconciliation, and financial reporting and analysis. SAP Business One also includes a host of other ERP features including procurement, production planning, warehouse and inventory management, CRM and sales process management, and business intelligence tools. Vertical-specific features for manufacturing, retail, and wholesale distribution are available as well.
SAP Business One Integrations
SAP Business One Competitors
SAP Business One Technical Details