SAP Business One

Overview

Reviews

SAP Business One is #1

10
SAP Business One is being used by my organization within both the sales and administrative departments. It helps us manage our inventory, …
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SAP Business One Review

8
SAP Business One is being used are our ERP system which is used in all departments within the organization. This includes Sales (not …

SAP Business One Review

9
The whole company uses SAP Business One. With the implementation, we gain greater insight into the business and were able to streamline …

Great product

9
SAP is currently being used for inventory tracking, cost analysis, production scheduling, billing both AR and AP and purchasing. We use an …

Popular Features

View all 140 features

Accounts receivable (38)

9.2
92%

Inventory tracking (38)

9.2
92%

Standard reports (38)

9.0
90%

Accounts payable (39)

8.9
89%

Reviewer Pros & Cons

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Pricing

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Limited

$99.00

Cloud
per month

Starter

$110.00

Cloud
per month

Pro

$132.00

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Payroll Management

9.9
99%

Customization

8.6
86%

Security

8.7
87%

Reporting & Analytics

8.9
89%

General Ledger and Configurable Accounting

6.5
65%

Inventory Management

8.8
88%

Order Management

8.8
88%

Subledger and Financial Process

8.5
85%

Project Financial Management

8.9
89%

Project Execution Management

9.7
97%

Grants Management

7.9
79%

Procurement

8.6
86%

Risk Management

8.5
85%

Logistics

8.5
85%

Manufacturing

8.4
84%

Supply Chain

8.7
87%

Product Lifecycle Management

9.6
96%

Product Details

What is SAP Business One?

SAP Business One is an ERP system ideal for small to midsize businesses. It is sold only through SAP partner companies, and offers both on-premise and cloud deployment options. Users have access to core accounting features such as journal entries, AP/AR, cash flow management, fixed asset management, bank reconciliation, and financial reporting and analysis. SAP Business One also includes a host of other ERP features including procurement, production planning, warehouse and inventory management, CRM and sales process management, and business intelligence tools. Vertical-specific features for manufacturing, retail, and wholesale distribution are available as well.

SAP Business One Video

What is SAP Business One?

SAP Business One Integrations

SAP Business One Competitors

SAP Business One Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Alternatives

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Frequently Asked Questions

What is SAP Business One?

SAP Business One is an integrated enterprise resource planning (ERP) solution for small and medium-sized businesses, The product encompasses functionality around sales, customer relationships, inventory, operations, financials and human resources.

What is SAP Business One's best feature?

Reviewers rate Talent Profiles highest, with a score of 10.

Who uses SAP Business One?

The most common users of SAP Business One are from Small Businesses and the Information Technology & Services industry.

Reviews

(1-25 of 188)
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Score 8 out of 10
Vetted Review
Verified User
Review Source
Business One is used daily at our facility. We use it to manage our inventory and others that we have at other locations. It handles all internal orders and billing as well as streamlining our processes.
  • Relationship Maps - showing us the process from start to finish in one screen is helpful
  • Holding people accountable as their name is attached to each process they do
  • Easy to Bill and Pay our customers and vendors
  • Reporting is very clearly designed for maximum clarity
  • Not easy enough to customize other reports that come up as being needed
  • Training myself and my staff at time of implementation
  • Setting up macros automatically would be nice
  • Having more included instead of having all the extra pieces being extra money especially for upgrades
Overall I love the program and it is an imperative program for us to use daily now. I would strongly recommend that if you get this program that you have someone that can be fully trained in every way and every program that this program uses so that you can utilize it to the fullest extent.
when I need support it normally costs me extra even though I am paying for support as it is an issue that has to be forwarded. very frustrating
Yes
yes it went smoothly
Ye Yint Moe | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Our company mainly provides the implementation and support services of SAP Business One solution to the companies for their digital transformation journey. We help our clients implementing and migration to SAP Business One solution as a whole company wide Enterprise system. SAP Business One can streamline the company business processes and the real-time information visibility benefits the high-level management in making better data-driven decision in new sales opportunities, bring new products to market quickly and provide business-building levels of customer support and service etc. It also helps to reduce the operational costs, increase the business revenue and improve better work efficiency and productivity.
  • A complete business management solution for small and medium enterprises
  • Simplify User Interface and Easy to use
  • Extendable functionalities to Mobile Integration
  • Mature Product with major functionalities supported
  • Limited Human Capital Management functionalities and customization needed if to be used
  • Light weight manufacturing functionalities supported
  • The limitation to customize the dashboards and cockpit feature
SAP Business One is one of the best business management software available in the market. SAP Business One can be used to manage the various business areas such as inventory and warehousing, purchasing decisions, sales processes, customer relationship management, service management, project management and financial management. SAP Business One enable to visualize the insight from the business operation in real time and improves in better business decisions making. It is a robust enterprise system and the major business processes are supported for most of the organizations. The limitation of Human resources module of SAP Business One needs to consider for all human capital management functionalities to be performed on a single system without interfacing with the other systems.
The support option can be gained from several options such as from the support from local partners or SAP directly. The local partner support can be done for the 1st level and 2nd level support so the organization should use the local partner support possible other than the direct support from SAP by checking all service levels agreement should be matched when working with the local partner.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Due to a spin-off, last year our company was faced with the decision of which ERP to use. In the previous years, we were using SAP R/3. We chose SAP Business One because is more suitable for small and medium scale enterprises (like us) where the business processes are more flexible. Moreover, we were looking for a cost-effective solution whereas R/3 is meant for large scale enterprises having multi-country locations and where budget is not much of a concern. SAP Business One does not have all the functionalities as that of R/3 but the functionality list is slowly increasing.
Regarding the implementations and consultant's skills, the SAP Business One consultants are certified in all the modules. In SAP ECC, the consultants are certified in one or two, so the teams needs much more consultants in SAP Business One. At the end, we decided to move to SAP Business One.
  • SAP Business One is more suitable for small and medium scale enterprises
  • SAP Business One is : analytics, mobile technologies, cloud technologies
  • SAP Business One has exceptional performance in handling business functions such as purchasing and operations and customer relationship management
  • An important key features of SAP Business One is Reporting and Analytics.
  • The Firefox web browser is currently the only web browser supported.
  • Multi-currency capabilities- SAP Business One only does the real-time conversion at a period closing, but can simulate an approximation of the conversion for mid-period reports.
  • Ancillary system applications such as HR have pared-down feature sets
SAP Business One provides a comprehensive and sophisticated financial system that also easily extends to add the functions of a true ERP system including modules for production, HR, CRM, and MRP. I think it represents the company's small to midsize enterprise offering.

Some important benefits of choosing SAP Business One is that it is a complete [set of] small-business essentials in a single system and it helps you to save money for implementation.
We have been working with our consultant a lot [this] year and this helped us prepare and install SAP Business One. The support is minimum when the pre-analysis is well done. Anyway, in case of issue, their reply is always efficient.
Score 10 out of 10
Vetted Review
Verified User
Review Source
SAP Business One is being used by my organization within both the sales and administrative departments. It helps us manage our inventory, purchasing decisions, sales processes, customer relations, projects, and operations. SAP Business One helps us gain company wide oversight in real time and offers us peace of mind when making business decisions.
  • Offers reports for various analysis
  • Provides inventory and restock alerts
  • Has a user friendly interface
  • Provide more security features
  • Offer a quicker load up process for the system
  • Less confusing licensing process
I am very likely (10) to recommend SAP Business One to my colleagues. I have had a great experience with the system with little to no issues. I like the peace of mind it provides me when performing my duties. Working in Events Management, it is really helpful having a system like this to monitor inventory and provide me with restock alerts.
I rate my experience with SAP Business One's support team as excellent (10). They are easy to contact and effortless to work with on any issue or concern. I like the support SAP provides for any of their products. SAP has a great backing and I would recommend them to any of my colleagues.
Score 6 out of 10
Vetted Review
Verified User
Review Source
We used [SAP Business One] as 1 of the tools to pick for accounting. SAP business was 1 of the tools in our selection process. SAP is great for complex operations and can connected to many other systems to automate global orders, accounts, purchases and project management.

So for complex rules, and bigger companies this is a great tool to implement because of the freedom you have. Or does it?
  • Inventory management
  • Automations with other systems
  • Reporting (i mean you can report everything)
  • Price... For us it's more a enterprise solutions modules, users etc ramp up the price FAST
  • Learning curve, prepare to train your people!
  • Report building is simple, and needs a upgrade (still it's flexible!)
Like i said for complex implementations and use with other systems SAP [Business One] is great. You can create automatic warehousing if you want with this system as it base. We used it to integrate CRM systems with the production orders to make a seamless automated order process from purchase to warehouse to costumer. And it works great!

But with this it will cost you for implementing and get it to run, next to the training of people to use the system. So again for big companies i would suggest SAP [Business One], but for smaller ones and even mid... There might be better and cheaper options for your needs!
We had some complex questions and went in a loop with calls emails etc. They where unable to find the right person to talk with us, and when we found 1 he was unable to reach... We ended up working with a local profession for the implementation, and that went smoothly. I would suggest SAP to start with that if there are complex projects...
Score 9 out of 10
Vetted Review
Verified User
Review Source
SAP B1 has helped us to consolidate all the financial information of our company. Simplified our operation and since it is a cloud-based implementation we don't run any additional cost related to maintaining it.
It covers the whole cycle from e-accounting to billing which can be tricky in Mexico, provide us with the required information on time and it is specially useful since our accounting is outsourced.
  • Billing.
  • Account harmonization in Mexico.
  • Accounting (FICO).
  • Reporting.
  • Diary Document edition.
  • Integrating documents to billing.
SAP Business One is well suited for growing small business on cloud that requires a sound solution for finance and accounting.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We are using SAP Business One as our primary system for financial control. The entire accounting and tax part goes through SAP. SAP Business One is used by the entire company. Logistics uses SAP Business One for goods inflows and outflows, usage management; financial service uses SAP Business One by issuing and controlling service bills for our customers; and the inspector uses SAP Business One to issue the necessary tax collection forms.
  • Tracking goods, from entry to application
  • Billing control and recurrence for customers
  • We have difficulties finding local support. We always have to bring it from another state.
  • The price of licenses is very high.
This version of SAP Business One is ideal for small and medium-sized companies. SAP Business One helps in the process of controlling financial and company assets and it allows for faster communication with suppliers by sending quotation requests from within SAP. I do not believe that SAP Business One is the best tool for CRM. We have other options that are more specialized for this type of relationship.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use SAP Business One across the whole organization. I think our biggest problem with SAP is that we have either not fully implemented the software in certain areas and our item setup was flawed at inception. The time we spend on improving SAP is around these areas. In item set up that includes GL mapping.
  • I like the feature of pulling data out of a report. I can right-click and copy table and it pastes right into Excel.
  • I like the theory of the MRP process while we have not yet been able to utilize it. We are pushing to get it working.
  • Reporting! I don't like needing to be a wiz with SQL in order to create a report.
  • I am sure most of my issues revolve around not being trained. It is very hard to find courses or seminars for SAP Business One. Most of my training resource is Youtube.
I think SAP Business One is well suited in almost any company. The key is having a good implementation and regular maintenance. Training is always key for software and I think SAP could do a better job with marketing training courses for its customers. It seems like SAP Business One is a lower level product so they want to push you into using the full SAP.
Jose Arreola | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
It was being used by the whole organization before we limited the use to finance, accounting, and partial use by operations. It helps us record transactions across three entities and produce the data we need to produce consolidated financials.
  • Can handle complicated inventory structures that can support many selling models.
  • Has good internal controls that result in getting clean, uncorrupted data where it matters.
  • Can be highly customized to adapt to business needs.
  • The way SAP handles inter-company transactions is sub-par.
  • User errors are hard to correct once there is history on that error.
In our case, SAP worked great for handling our unique business needs. We were able to construct, deconstruct, and reassemble our products to meet consumer demand. SAP is great for companies that are looking for a centralized place to store their data, and provide reliable, audit-able, transaction data. For a small business with a simple selling structure, or with no inventory, SAP may offer too much for them to fully utilize it.
John SCOTT Livingston | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use SAP B1 9.3 for our entire procure to pay process. We're a small company that has been able to benefit from the use of an ERP system like SAP B1. After several years of using SAP B1 we are still working on process improvement however we've experienced strong company growth in the past 3 year. We are confident we chose the correct platform as it has allowed for our growth.
  • Flexibility in reporting and form development
  • Easy adaptability to third party applications
  • For a small company it has been easy to manage technically
  • Following a bench mark process - this seems contradicting to flexibility however we have wished we could follow more of an industry benchmark. Our challenge as a small company has been knowing how to properly use the system. We have discovered that we have set up the system wrong based and are using it improperly which has cause a lot work to correct.
  • Better live reporting options - current we are on prem SQL. Yes SAP is moving to HANA however smaller companies like ourselves are not ready for that. We need to be able to maintain our existing SQL DB. We also have a demand for live BI Reporting. It has been difficult to do this with our current set up.
  • Error handling - have found it very difficult to troubleshoot. Errors are not always clear and answers are hard to find.
I wouldn't recommend SAP B1 for everyone. For it won't fit many companies our size due to the expense of implementing and maintaining. Simple financial operations would not really need it. It is good for companies that recognize future growth and need for flexibility B1 is not recommended for companies with large and complex manufacturing processes.
Score 8 out of 10
Vetted Review
Verified User
Review Source
SAP Business One is being used are our ERP system which is used in all departments within the organization. This includes Sales (not business development), Purchasing, Logistics, Technical Services (Production), Finance.

SAP has given us the ability to mainstream our processes and have one source of truth. Our legacy systems were comprised of two systems and now have the ability to manage all processes in one. This system also allows in house customization needed to process data specific to our needs.
  • SAP offers the Relationship Map tool which shows users all linked documents visually which allows users to quickly see where the order is at in the order fulfillment process.
  • SAP offers Internal Reconciliation for prepaid and accrual accounts on the balance sheet which allows us to quickly identify unresolved items.
  • SAP offers a global search which has not been available in our legacy systems. This is a great feature as it reduces search times and gives users the ability to quickly find documents.
  • Other features such as Drag & Relate, as well as, the standard 'Find' tool for most fields on Marketing Documents have proven to be invaluable. These features allow users to find an array of information/documents rather easily.
  • Inventory Management / Reporting inefficiencies. Lacking reports to provide historical inventory data to see a snapshot of inventory for any given period of time. Lacking reports of aging inventory for non-serialized products. Limited inventory cycle count functionality.
  • Inability to reopen closed documents more than once. (returns and replacements).
  • Under financial Reports, Trial Balance (TB): Updating the functions to reflect G/L Accounts, must include opening balance for a period with "OB from the start of company activity" to have any current data. The Profit and Loss section of a TB does not have an opening balance of $0, and Retained earnings to not reflect up to date balance regardless of time frame requested for posting dates.
  • Move some of the general authorizations into the specific modules. For instance, would like to give users access to post a draft Sales Orders from a previous month without having to give them authorizations to back post any documents they have authorizations for.
  • Ability to customize out of box reporting. We have a UDF which is reported on frequently and is not hitting the P&L, however, we cannot add this to the Sales Analysis (and other) reports which have everything else needed baked in.
  • Inability to link documents when Freight and Sales Tax only are credited. Would like to see these linked without the use of referenced documents as the copy to / copy from feature was utilized. The link should tie to the header, not just the line item level.
  • Would like the ability to create a production schedule within the system utilizing production order dates.
SAP is well suited for most standard practices. It has been less appropriate for Business Development and Marketing.
Score 9 out of 10
Vetted Review
Verified User
Review Source
The whole company uses SAP Business One. With the implementation, we gain greater insight into the business and were able to streamline some processes. We love also how easy it is to generate useful reports.
  • Inventory management.
  • Accounts Receivables - We love the Relationship Maps!.
  • Reports: Sales Analysis, Purchase Analysis...
  • Administration of Authorizations for the different users is very confusing. You don't always know what you are authorizing exactly
  • We charge minimum fees and credit card fees to customers and we had to tweak the system to do that.
  • We buy and sell the same products with different quantities (units, packs...) and again we had to tweak the system in order for it to work properly
The system is easy to use, intuitive, great for order/customer management and financial reporting. It is a big help to streamline processes in the company. It offers excellent visibility of what is happening. I love the reporting and the Query Generator. But you have to tweak the system if you need special functionalities so you will need a good SAP service provider.
August 16, 2019

Great product

Score 9 out of 10
Vetted Review
Verified User
Review Source
SAP is currently being used for inventory tracking, cost analysis, production scheduling, billing both AR and AP and purchasing. We use an outside program for our RF scanning needs and integrate that into SAP.
  • Inventory tracking to the box. It keeps track of every box from the moment it is received into inventory to the moment it is shipped out.
  • Scheduling production orders to the exact lb.
  • Accounting accuracy to the penny on all orders.
  • Combining cost and inventory to display the cost analysis.
  • It needs to have its own RF system.
  • Logistics modules to integrate with order shipments.
Any company that needs a way to track any type of information, SAP is a good fit. Managing data and keeping records of accounts is also a strength that SAP has.
Guillermo Villamizar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use the product for our complete sales and purchase process, meanwhile, it is fully connected with the finance module and it creates automatically a journal entry for every transaction that affects the general ledger. The reporting module has many options and is really customizable, and you can create your own reports once you get familiar with the structures of tables and fields in the database.
  • All the modules are connected. A document you post on the sales or purchase modules gets an immediate journal entry on the finance module.
  • The system is very customizable. You can add extra fields to almost every document in the system.
  • The reporting is very good. You can create your own report via the Query Manager and then even add some layouts to the reports.
  • The Software Development Kit (SDK) has some errors that haven't been solved from previous versions of the system.
  • The Print Layout Designer (PLD) is somewhat tricky to work with.
  • The cost of each user license could be pretty expensive for some companies.
The license cost per user is a little expensive, and then annually you have to pay approximately 20% of the total cost of your licenses for the support from SAP, but what you get in return is totally worth it. You get a world class ERP for your company and the support is really good. The main benefit of the system is that you have all the departments in your company connected in real time.
  • In-person training
Even though the price of the support for SAP products in general is a little expensive, you really get what you are paying for. The support team is really well trained and mostly they will get to the root of the issue really fast and will always try their best to resolve your issue ASAP.
No
Hillel Sackstein | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
SAP B1 is used extensively across the organization so all functions including accounting, logistics, sales, purchasing, etc
  • Single pane of glass to entire business
  • Highly flexible and customizable
  • Strong API for integration with other systems
  • CRM needs improvement
  • Web based portals are lacking
  • Built in reporting could be better

Best suited for smaller customers (under a few hundred users) in distribution or light manufacturing.


  • in-person training
N/A
Score 9 out of 10
Vetted Review
Verified User
Review Source
It is currently being used for accounting and finance and will also be used by manufacturing when we get to that stage. Entire organization will use it. SAP consolidates everything onto one platform and will help us manage our inventory and manufacturing processes better than QuickBooks.
  • The user interface is easy to navigate.
  • Reports are easily created in order to analyze data.
  • Inventory is tracked in an efficient manner.
  • SAP doesn't allow for there to be updates to inventory items once they have been created. It would be ideal if updates to items could be made.
SAP Business One is well suited for a small to mid-sized company that has inventory and manufacturing processes.
  • in-person training
Timely and accurate support all of the time.
Ronald Socorro | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
The use of the tool allows to have an ERP which is implemented, in general, in all areas of the company, integrates in a coordinated manner in the areas of Marketing, Production, Marketing Channels, Inventories, Administration, Accounting, Finance, Portfolio Management of Customers, Accounts Payable and Charged. Allowing the control of all these functions in a single integrated application.

It is ideal for small and medium businesses, since it is a complete application, with a good technical service, and with accessible costs for the benefits received.
  • It allows making a real follow-up of the state of the company, without the need to wait for periodic reports. This provides a corrective tool for situations that deviate from the standard.
  • It prevents the business areas from working separately so the information is not duplicated and is managed effectively by all involved. thus avoiding conflicts and optimizing resources.
  • It allows the proper management of the client portfolio, accurately projecting the inputs and outputs of resources, products, orders, and invoices. Therefore, the inventory and cash flow are properly managed.
  • By correctly managing cash inflows and customer requirements, a real plan of goals can be established that is adjusted to the company's capabilities.
  • It is a standardized program in its use, with a parent company with decades in the market and renowned, which provides adequate user support to the tool.
  • The learning curve is greater than other programs of its type. You need staff who previously worked with the tool. The learning time is going to be high. Being a more developed tool, the user requirements are high compared to other similar ones.
  • Visually, it is a sober program. I believe that the presentation could be improved by adjusting it to the user level with which it is worked. In order to make it more user-friendly, we must not forget that a tool such as an ERP will be used by all areas of the company, which includes inexperienced personnel up to senior levels.
  • They should improve the integration with other tools that do not belong to the SAP family. In today's world, emphasis should be placed on emails, social networks, mobile applications, applications of calls and messaging, as well as providing adequate storage access on the cloud.
  • The implementation of the tool is in accordance with the type of program, however, for people who have not worked with programs of the SAP family, it will require more implementation time, as well as intensive user training courses.
As we have already described, it is an ideal tool for small and medium companies, with a well designed ERP system and adjusted to the reality of the business. It is a sober, reliable tool with extensive experience in the development of administrative tools. The cost-benefit ratio is appropriate for companies of this size. The points of improvement are the integration with other platforms and the visual interface for average users.

It is a tool developed by a parent company with extensive experience in the sector, has specialists in each area, as well as a long career. It guarantees the technical quality based on the practice of years of attention to the user requirements, which makes them very competitive in this aspect.
Katrina Modica | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
At my previous job, we used SAP Business One as the primary accounting and finance tool. There, I was entering journal entries, entering payments on account, reconciling accounts, and doing bank reconciliations. The whole finance department used Business One. It helped tremendously when it came time for the annual audits. Getting the necessary information for the auditors was as simple as a quick report export.
  • Posting Journal Entries
  • Reconciling client accounts
  • Generating invoices
  • I think the only issue I encountered was that sometimes things would function, i.e., the generation of invoices. And the next month (because we did it on a monthly basis), they would not.
  • It also tends to freeze.
  • It's great when you need to access information at the drop of a hat.
  • Very user-friendly for the most part.
Brandon Knight | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Review Source
We used SAP B1 to manage our sales pipeline. As a reseller, I also used it to demonstrate and sell to companies in manufacturing and distribution.
  • Manages items through BOM, tracking serialized components and batch/lot traceability
  • Manages many aspects of the business; manufacturing, inventory, sales, distribution, service, etc
  • Audit trails, detailed logs of all system activity by the user. Sox compliant.
  • At times, the on-premise deployment can be a tad slow
  • Not the cheapest price option
  • Maybe too much software for true small business
Companies that have many aspects of their operations would be a good fit, great step up for companies that have outgrown QuickBooks.
Leonardo Hernandez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
SAP Business One is used by the whole company for financial, services, CRM, and accounting, and is integrated with the company satellite tracking platform, and an online payments platform. The main focus is to get a centralized point of reference for all the company data and get all the internal processes tracked and saved into the ERP and get all the reports from a single data source.
  • Accurate, real-time reports
  • Streamlined business operations and sustainable growth
  • Project planning
  • Service module
  • Integration with other platforms
Long supply chain logistics and less appropriate for service companies.
Most of the resolutions are received a long time after the issue happens, or released with the next version some months later
Score 6 out of 10
Vetted Review
Verified User
Review Source
SAP B1 is being used across the whole organization managing orders, shipments, financials, inventory, sales, purchasing, etc. Almost all aspects of the business.
  • Highly customizable with Boyoum usability package.
  • SAP B1 crashes when using query manager or creating queries from scratch. It runs out of memory.
  • Approval process for sales orders has glitches and does not work properly.
  • UI configuration tool does not work how it is intended for creating templates. It looks like it has a conflict with Boyum.
  • There should be more reports that come out of the box.
  • Lacking the ability to connect more documents in one network that can be viewed through the relationship map (for example, you can't link one order to another, or return to a sales order, etc.).
It does simple tasks well, like orders, shipping, etc. However, the return module is extremely weak (at least on the version 9.2 we are using). There should be more CRM capabilities as well.
Dr. Don Maes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Review Source
As a consultant for SAP Business One I recommend, sell and implement it for many companies, the majority of which are in distribution and manufacturing. SAP B1 addresses the business processes required to manage inventory - straightforward distribution inventory, and complex manufacturing environments. Examples of companies that are using SAP B1 include: a capital equipment company in Woodstock Ontario that has BOMs that are 11 levels deep and average 3,000 components / sub-assemblies; a distribution company in Toronto with 6 distribution locations and salesmen throughout North America; a steel stamping company in Toronto making complex file cabinets and desks that are sold throughout North America; an automotive aftermarket distributor in Florida supplying parts to large retail chains such as Autozone; a manufacturer in Indiana that captures labor by operation in real time on the floor.
While these companies have different specific needs, the individual SAP B1 implementation is tailored (using SAP tools) to their individual needs.
  • SAP B1's technology is superb. SAP provides user tools to quickly add fields to a screen, re-arrange fields on a screen for optimal user interface, and create SQL queries to verify data as it is entered.
  • SAP B1 is tightly integrated. This is a product developed for this millennium - all of the modules are tightly integrated and the flow from one module to another. Even third party add-on products use the same technology platform for development -- making it seamless integration.
  • SAP B1 has integration to phone technology as an integral part of the software, allowing user's access to their data not just from their office but from anywhere they have network access.
  • The look and feel of the software is the same no matter what module you are using. Training is simplified - if you are trained on the sales order --> shipper --> invoice process, the same user could easily manage the purchase order --> PO receipt --> A/P invoice process because the screens are so similar.
  • SAP's education is superb. They have literally hundreds of hours of on-line training available for their customers. If you need to brush up on a process or train a new employee, you simply direct them to the appropriate video and they can learn at their own pace.
  • The software is robust. There are many 'wizards' included in the software. For instance their is an A/P payment wizard that leads you through the payment process.
  • SAP includes approval processes as an integral part of their software. For instance, if purchasing requests could be entered by any user but all (or some) could require approval by the head of purchasing.
  • There are alerts for out of condition processes. For instance, you can define an alert for the sale of any item below 10% margin, or an alert whenever a major client shipment is near to missing on time delivery. The alerts are all SQL queries that look for conditions that you define as requiring an alert.
  • No payroll module.
  • The initial implementation of the dashboard is overly complicated. Once it is set up it functions well, but it takes more effort than it should to get operational. And it takes lots of computer expertise to get operational.
  • Few customers use the Outlook integration with SAP. The ease of use between Outlook and SAP B1 could be improved.
  • Few customers use the CRM module heavily. Mostly this is because of the Outlook integration and the discipline it takes to use it properly.

Since I mostly implement distribution and manufacturing systems, let me address those areas. In those companies the accounting functionality of SAP B1 is very complete and there are no holes.

Inventory handling of bins, warehouses and items is superb. The system handles serial controlled items (1:1), batch controlled items (1:many) and normal stock items. The number of SKUs is not an issue - I have one customer with 150,000 SKUs. Hand held devices for data collection are third party add-ons, but there are several options available. The inventory is set up for discrete parts handling. There are few distribution industries where SAP B1 would not be a good fit.

The manufacturing functionality was weak until the latest release of SAP B1 in 2014. Now the BOMs support routers and processes - as they should have. Plants making discrete products that follow specific routing steps are excellent candidates for SAP B1. The MRP functionality is very good and allows for quick creation of POs and production orders from the results. New functionality in SAP 9.1 allows for import of transaction data to most SAP processes - so integration to data collection functions on the floor have been streamlined.

Score 8 out of 10
Vetted Review
Verified User
Review Source
SAP B1 is used for daily order processing, inventory fulfillment, and financial reporting. SAP B1 is used by the whole company and is extensively used by the Accounting/Finance and Customer Service department.
  • User-friendly
  • GAAP compliance financial report
  • Complete audit trail
  • Cash flow report format needs some improvement
  • We would like an inventory status report as of a specific date
It is more complicated and expensive than Quickbooks. However, it provides a complete audit trail and follows GAAP standards. SAP B1 loads reports quickly.
August 16, 2019

SAP B1

Score 7 out of 10
Vetted Review
Verified User
Review Source
We use B1 across most of our entire organization of 16 companies in 10 countries. It also allows us to manage and control input from 100+ users to ensure accuracy in a way that previous ERPs did not. It has also allowed us to consolidate data from each business unit in one central location, which facilitates the decision-making process at the global level.
  • Integration with outside systems
  • UI/UX
  • Reporting
Although B1 seems to be designed for SMBs, it is extremely costly to implement. "Out-of-the-Box" functionality is minimal. It is better suited for medium enterprises who have the budget to customize SAPB1 as needed for their operations.
Score 8 out of 10
Vetted Review
Verified User
Review Source
SAP Business One is used across the whole organization as our corporate ERP. With it we can manage key business areas such as finance, production or human resources.
  • Administration
  • CRM
  • Financials
  • Enhance UI tools
  • Integration to SAP’s Advanced Compliance Reporting
  • Automated online banking connection
SAP Business One is well suited for small and medium-sized enterprises. It integrates the basic processes to manage a business. SAP Business One can be extended through modules, but the final price could be very high.