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SAP Business One

SAP Business One


What is SAP Business One?

SAP Business One is an integrated enterprise resource planning (ERP) solution for small and medium-sized businesses, The product encompasses functionality around sales, customer relationships, inventory, operations, financials and human resources.

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Recent Reviews

SAP Business One is #1

10 out of 10
April 27, 2021
SAP Business One is being used by my organization within both the sales and administrative departments. It helps us manage our inventory, …
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Popular Features

View all 66 features
  • Accounts receivable (42)
  • Accounts payable (43)
  • Inventory tracking (42)
  • Standard reports (42)

Reviewer Pros & Cons

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Entry-level set up fee?

  • No setup fee


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

SAP Business One Demo


Step 9 - Installing SAP Business One on SQL Server


The SAP Business One WOW demo


SAP Business One Demo

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Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

Avg 7.1


This addresses a company’s ability to configure the software to fit its specific use case and workflow.

Avg 7.2


This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

Avg 8.0

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

Avg 7.0

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

Avg 7.6

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

Avg 7.8

Order Management

The ability to process orders, and track them from quote to cash.

Avg 7.7

Subledger and Financial Process

Revenue management solution including capabilities for subledgers and financial processes

Avg 7.4

Project Financial Management

Project financial management solution including capabilities for project budgeting, cost control, billing and contract management.

Avg 7.6

Project Execution Management

Project execution management solution including capabilities for project scheduling, resource management, and team member task management.

Avg 6.8

Grants Management

Grants management solution for higher education, public sector, or non-profits with capabilities for managing financial awards for program and project funding

Avg 7.4


Procurement management solution with capabilities for sourcing, contracting, procure-to-pay and supplier management

Avg 6.9

Risk Management

Risk management solution with capabilities for managing controls, assessing control effectiveness, certifying controls, and addressing deficiencies

Avg 6.4


Logistics solution with capabilities for transportation planning, transportation execution, trade compliance, customs management, warehouse management and warehouse workforce management.

Avg 6.7


Manufacturing solution for managing manufacturing processes and costs.

Avg 7.4

Supply Chain

Supply Chain Planning solution with capabilities for planning, performance monitoring, change responses and execution.

Avg 7.0

Product Lifecycle Management

Product Lifecycle Management solution with capabilities for innovation management, product development

Avg 7.1
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Product Details

What is SAP Business One?

SAP Business One is an ERP system ideal for small to midsize businesses. It is sold only through SAP partner companies, and offers both on-premise and cloud deployment options. Users have access to core accounting features such as journal entries, AP/AR, cash flow management, fixed asset management, bank reconciliation, and financial reporting and analysis. SAP Business One also includes a host of other ERP features including procurement, production planning, warehouse and inventory management, CRM and sales process management, and business intelligence tools. Vertical-specific features for manufacturing, retail, and wholesale distribution are available as well.

SAP Business One Integrations

SAP Business One Competitors

SAP Business One Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

SAP Business One is an integrated enterprise resource planning (ERP) solution for small and medium-sized businesses, The product encompasses functionality around sales, customer relationships, inventory, operations, financials and human resources.

Sage 100 are common alternatives for SAP Business One.

Reviewers rate Pay calculation and Benefit plan administration and Direct deposit files highest, with a score of 10.

The most common users of SAP Business One are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings


Attribute Ratings


(1-25 of 48)
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Score 10 out of 10
Vetted Review
Verified User
We are a 3PL company, and we use it to manage inventory for all our clients. We also use it for purchasing, billing, accounting, HR, CRM, etc.
  • It has helped us to increase our work efficiency.
  • It has helped us to maintain inventory and accounting accuracy.
  • It has helped us to streamline business processes.
  • Report customization is quite difficult.
  • On-premises implementation requires higher-end server configuration for smooth working.
  • For additional add-ons you have to depend on SAP partners.
In my experience, it is well suited for small and medium-scale companies. For 3PL companies, it is one of the best ERP solutions.
Score 8 out of 10
Vetted Review
I have worked as a consultant, Quality Assurance Engineer and Application Developer supporting clients running their business on SAP Business One. SAP Business One was a fantastic mature replacement for legacy systems especially systems that were 20+ years old. SAP Business One helps assist companies develop a one source of truth for their data and consolidates information into a singular database for inventory, accounting, and sales. It eliminates double data entry, improves communication between departments and users, and ensures accurate customer interactions. I have worked on implementing and supporting SAP Business One for 5 users up to 200 users.
  • Accounting and Finance reporting
  • Inventory Management and Tracking
  • On the Fly Customization
  • Data Architecture
  • Customer Management
  • Alerts and Approvals
  • Their Web based client has not seen great adoption and has limitation compared to the local GUI
  • Upgrades - can be long and painful. Especially if you have addons
  • Data Transfer Workbench could use an update.
  • System Performance can be questionable. SAP Business One runs on a SQL database but their are instances were all users are feeling a slowdown and it can be difficult to track the culprit.
  • Mobile Apps are not solid and difficult to install and configure
  • No out of the box Credit Card processing. Requires Addon
SAP Business One does particularly well with distribution companies as well as small scale manufacturing businesses. It is robust enough to service a wide range of businesses and can be customized to meet specific needs. Companies up to 100 users would find a solid footing in SAP Business One especially if they have standard processes established before implementing.

SAP Business One does have a very open architecture and can be customized with developers. Many needs can be met with custom development.

I would not recommend for larger companies or those with heavy manufacturing needs. There are addons to accommodate but specific needs but those can come with heavy overhead to implement and support. Additionally, if you perform a lot of service based work SAP Business One's mobile capabilities might be insufficient without custom development.
March 21, 2024

SAP Business One

Score 7 out of 10
Vetted Review
Verified User
Use as our Core ERP, except for warehouse management.
  • Customizable for business processes
  • Reliable
  • Weak web client, and ability to run in the cloud
  • Missing strong warehouse management capabilities
Strong where smaller to medium size companies needing an ERP solution.

Not as strong for larger companies or those needing integrated warehouse management.
Albert Galante | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use SAP Business One to run our 5 companies. The MRP module is one of the most important ones because it stores our projections and makes calculations which help us decide when to buy and in what quantities so that we get our inventory in time without ordering wrong quantities and in the correct time frames.
We then use EDI to import our Sales Orders directly from our customers, this saves time and avoids errors. Additionally the SO gets created with the correct prices and if there is a difference the SO gets crated with an unapproved status.
We then easily copy the sales order to a purchase order. PO's go through an approval process in SAP. Once the merchandise arrives we receive it into our different warehouses and easily transfer between them.
We then copy the SO to a delivery document and finally to an invoice. The accounting dept. inputs incoming payments from our customers and outgoing payments to our vendors.
  • MRP handling of stocks
  • Inventory audits by warehouse
  • Approval process of documents
  • easily copy from one document type to the other while keeping them linked to each other
  • more reports which are common would be useful such as sales by category
  • an easier way for users to edit reports
  • better and easier dashboard tools
SAP Business One would be more useful if it contained tools to acommodate the growing need of online sales. A more complete shipping module which handles tracking numbers with the common couriers would be great.
A built in warehouse management system would be great designed to be used with barcode scanners
Score 8 out of 10
Vetted Review
Verified User
Business One is used daily at our facility. We use it to manage our inventory and others that we have at other locations. It handles all internal orders and billing as well as streamlining our processes.
  • Relationship Maps - showing us the process from start to finish in one screen is helpful
  • Holding people accountable as their name is attached to each process they do
  • Easy to Bill and Pay our customers and vendors
  • Reporting is very clearly designed for maximum clarity
  • Not easy enough to customize other reports that come up as being needed
  • Training myself and my staff at time of implementation
  • Setting up macros automatically would be nice
  • Having more included instead of having all the extra pieces being extra money especially for upgrades
Overall I love the program and it is an imperative program for us to use daily now. I would strongly recommend that if you get this program that you have someone that can be fully trained in every way and every program that this program uses so that you can utilize it to the fullest extent.
Score 9 out of 10
Vetted Review
Verified User
Due to a spin-off, last year our company was faced with the decision of which ERP to use. In the previous years, we were using SAP R/3. We chose SAP Business One because is more suitable for small and medium scale enterprises (like us) where the business processes are more flexible. Moreover, we were looking for a cost-effective solution whereas R/3 is meant for large scale enterprises having multi-country locations and where budget is not much of a concern. SAP Business One does not have all the functionalities as that of R/3 but the functionality list is slowly increasing.
Regarding the implementations and consultant's skills, the SAP Business One consultants are certified in all the modules. In SAP ECC, the consultants are certified in one or two, so the teams needs much more consultants in SAP Business One. At the end, we decided to move to SAP Business One.
  • SAP Business One is more suitable for small and medium scale enterprises
  • SAP Business One is : analytics, mobile technologies, cloud technologies
  • SAP Business One has exceptional performance in handling business functions such as purchasing and operations and customer relationship management
  • An important key features of SAP Business One is Reporting and Analytics.
  • The Firefox web browser is currently the only web browser supported.
  • Multi-currency capabilities- SAP Business One only does the real-time conversion at a period closing, but can simulate an approximation of the conversion for mid-period reports.
  • Ancillary system applications such as HR have pared-down feature sets
SAP Business One provides a comprehensive and sophisticated financial system that also easily extends to add the functions of a true ERP system including modules for production, HR, CRM, and MRP. I think it represents the company's small to midsize enterprise offering.

Some important benefits of choosing SAP Business One is that it is a complete [set of] small-business essentials in a single system and it helps you to save money for implementation.
Ye Yint Moe | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Our company mainly provides the implementation and support services of SAP Business One solution to the companies for their digital transformation journey. We help our clients implementing and migration to SAP Business One solution as a whole company wide Enterprise system. SAP Business One can streamline the company business processes and the real-time information visibility benefits the high-level management in making better data-driven decision in new sales opportunities, bring new products to market quickly and provide business-building levels of customer support and service etc. It also helps to reduce the operational costs, increase the business revenue and improve better work efficiency and productivity.
  • A complete business management solution for small and medium enterprises
  • Simplify User Interface and Easy to use
  • Extendable functionalities to Mobile Integration
  • Mature Product with major functionalities supported
  • Limited Human Capital Management functionalities and customization needed if to be used
  • Light weight manufacturing functionalities supported
  • The limitation to customize the dashboards and cockpit feature
SAP Business One is one of the best business management software available in the market. SAP Business One can be used to manage the various business areas such as inventory and warehousing, purchasing decisions, sales processes, customer relationship management, service management, project management and financial management. SAP Business One enable to visualize the insight from the business operation in real time and improves in better business decisions making. It is a robust enterprise system and the major business processes are supported for most of the organizations. The limitation of Human resources module of SAP Business One needs to consider for all human capital management functionalities to be performed on a single system without interfacing with the other systems.
Score 6 out of 10
Vetted Review
Verified User
We used [SAP Business One] as 1 of the tools to pick for accounting. SAP business was 1 of the tools in our selection process. SAP is great for complex operations and can connected to many other systems to automate global orders, accounts, purchases and project management.

So for complex rules, and bigger companies this is a great tool to implement because of the freedom you have. Or does it?
  • Inventory management
  • Automations with other systems
  • Reporting (i mean you can report everything)
  • Price... For us it's more a enterprise solutions modules, users etc ramp up the price FAST
  • Learning curve, prepare to train your people!
  • Report building is simple, and needs a upgrade (still it's flexible!)
Like i said for complex implementations and use with other systems SAP [Business One] is great. You can create automatic warehousing if you want with this system as it base. We used it to integrate CRM systems with the production orders to make a seamless automated order process from purchase to warehouse to costumer. And it works great!

But with this it will cost you for implementing and get it to run, next to the training of people to use the system. So again for big companies i would suggest SAP [Business One], but for smaller ones and even mid... There might be better and cheaper options for your needs!
Score 10 out of 10
Vetted Review
Verified User
SAP Business One is being used by my organization within both the sales and administrative departments. It helps us manage our inventory, purchasing decisions, sales processes, customer relations, projects, and operations. SAP Business One helps us gain company wide oversight in real time and offers us peace of mind when making business decisions.
  • Offers reports for various analysis
  • Provides inventory and restock alerts
  • Has a user friendly interface
  • Provide more security features
  • Offer a quicker load up process for the system
  • Less confusing licensing process
I am very likely (10) to recommend SAP Business One to my colleagues. I have had a great experience with the system with little to no issues. I like the peace of mind it provides me when performing my duties. Working in Events Management, it is really helpful having a system like this to monitor inventory and provide me with restock alerts.
Score 9 out of 10
Vetted Review
Verified User
SAP B1 has helped us to consolidate all the financial information of our company. Simplified our operation and since it is a cloud-based implementation we don't run any additional cost related to maintaining it.
It covers the whole cycle from e-accounting to billing which can be tricky in Mexico, provide us with the required information on time and it is specially useful since our accounting is outsourced.
  • Billing.
  • Account harmonization in Mexico.
  • Accounting (FICO).
  • Reporting.
  • Diary Document edition.
  • Integrating documents to billing.
SAP Business One is well suited for growing small business on cloud that requires a sound solution for finance and accounting.
Score 8 out of 10
Vetted Review
Verified User
We are using SAP Business One as our primary system for financial control. The entire accounting and tax part goes through SAP. SAP Business One is used by the entire company. Logistics uses SAP Business One for goods inflows and outflows, usage management; financial service uses SAP Business One by issuing and controlling service bills for our customers; and the inspector uses SAP Business One to issue the necessary tax collection forms.
  • Tracking goods, from entry to application
  • Billing control and recurrence for customers
  • We have difficulties finding local support. We always have to bring it from another state.
  • The price of licenses is very high.
This version of SAP Business One is ideal for small and medium-sized companies. SAP Business One helps in the process of controlling financial and company assets and it allows for faster communication with suppliers by sending quotation requests from within SAP. I do not believe that SAP Business One is the best tool for CRM. We have other options that are more specialized for this type of relationship.
Score 7 out of 10
Vetted Review
Verified User
We use SAP Business One across the whole organization. I think our biggest problem with SAP is that we have either not fully implemented the software in certain areas and our item setup was flawed at inception. The time we spend on improving SAP is around these areas. In item set up that includes GL mapping.
  • I like the feature of pulling data out of a report. I can right-click and copy table and it pastes right into Excel.
  • I like the theory of the MRP process while we have not yet been able to utilize it. We are pushing to get it working.
  • Reporting! I don't like needing to be a wiz with SQL in order to create a report.
  • I am sure most of my issues revolve around not being trained. It is very hard to find courses or seminars for SAP Business One. Most of my training resource is Youtube.
I think SAP Business One is well suited in almost any company. The key is having a good implementation and regular maintenance. Training is always key for software and I think SAP could do a better job with marketing training courses for its customers. It seems like SAP Business One is a lower level product so they want to push you into using the full SAP.
Score 8 out of 10
Vetted Review
Verified User
SAP Business One is used across the whole organization as our corporate ERP. With it we can manage key business areas such as finance, production or human resources.
  • Administration
  • CRM
  • Financials
  • Enhance UI tools
  • Integration to SAP’s Advanced Compliance Reporting
  • Automated online banking connection
SAP Business One is well suited for small and medium-sized enterprises. It integrates the basic processes to manage a business. SAP Business One can be extended through modules, but the final price could be very high.
Score 7 out of 10
Vetted Review
Verified User
We implement and support SAP Business One for 400 companies. SAP Business One addresses everything from accounting and financials, production, sales, purchasing, and brings them all together in one central location. It gives different departments visibility into how the business is performing, both separately and as a whole.
  • Accounting and Financials. Out of the box, there are a plethora of reports that can be ran or combined to output requested data. The Query Generator is also helpful in creating custom reports.
  • Perpetual Inventory Management!
  • GUI could use updating.
Well suited for businesses that want very granular information. Less appropriate for smaller companies that are not fully bought in to the product.
Hillel Sackstein | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
SAP B1 is used extensively across the organization so all functions including accounting, logistics, sales, purchasing, etc
  • Single pane of glass to entire business
  • Highly flexible and customizable
  • Strong API for integration with other systems
  • CRM needs improvement
  • Web based portals are lacking
  • Built in reporting could be better

Best suited for smaller customers (under a few hundred users) in distribution or light manufacturing.

Score 6 out of 10
Vetted Review
Verified User
SAP B1 is being used across the whole organization managing orders, shipments, financials, inventory, sales, purchasing, etc. Almost all aspects of the business.
  • Highly customizable with Boyoum usability package.
  • SAP B1 crashes when using query manager or creating queries from scratch. It runs out of memory.
  • Approval process for sales orders has glitches and does not work properly.
  • UI configuration tool does not work how it is intended for creating templates. It looks like it has a conflict with Boyum.
  • There should be more reports that come out of the box.
  • Lacking the ability to connect more documents in one network that can be viewed through the relationship map (for example, you can't link one order to another, or return to a sales order, etc.).
It does simple tasks well, like orders, shipping, etc. However, the return module is extremely weak (at least on the version 9.2 we are using). There should be more CRM capabilities as well.
Score 9 out of 10
Vetted Review
Verified User
It is currently being used for accounting and finance and will also be used by manufacturing when we get to that stage. Entire organization will use it. SAP consolidates everything onto one platform and will help us manage our inventory and manufacturing processes better than QuickBooks.
  • The user interface is easy to navigate.
  • Reports are easily created in order to analyze data.
  • Inventory is tracked in an efficient manner.
  • SAP doesn't allow for there to be updates to inventory items once they have been created. It would be ideal if updates to items could be made.
SAP Business One is well suited for a small to mid-sized company that has inventory and manufacturing processes.
Score 8 out of 10
Vetted Review
Verified User
SAP Business One is being used are our ERP system which is used in all departments within the organization. This includes Sales (not business development), Purchasing, Logistics, Technical Services (Production), Finance.

SAP has given us the ability to mainstream our processes and have one source of truth. Our legacy systems were comprised of two systems and now have the ability to manage all processes in one. This system also allows in house customization needed to process data specific to our needs.
  • SAP offers the Relationship Map tool which shows users all linked documents visually which allows users to quickly see where the order is at in the order fulfillment process.
  • SAP offers Internal Reconciliation for prepaid and accrual accounts on the balance sheet which allows us to quickly identify unresolved items.
  • SAP offers a global search which has not been available in our legacy systems. This is a great feature as it reduces search times and gives users the ability to quickly find documents.
  • Other features such as Drag & Relate, as well as, the standard 'Find' tool for most fields on Marketing Documents have proven to be invaluable. These features allow users to find an array of information/documents rather easily.
  • Inventory Management / Reporting inefficiencies. Lacking reports to provide historical inventory data to see a snapshot of inventory for any given period of time. Lacking reports of aging inventory for non-serialized products. Limited inventory cycle count functionality.
  • Inability to reopen closed documents more than once. (returns and replacements).
  • Under financial Reports, Trial Balance (TB): Updating the functions to reflect G/L Accounts, must include opening balance for a period with "OB from the start of company activity" to have any current data. The Profit and Loss section of a TB does not have an opening balance of $0, and Retained earnings to not reflect up to date balance regardless of time frame requested for posting dates.
  • Move some of the general authorizations into the specific modules. For instance, would like to give users access to post a draft Sales Orders from a previous month without having to give them authorizations to back post any documents they have authorizations for.
  • Ability to customize out of box reporting. We have a UDF which is reported on frequently and is not hitting the P&L, however, we cannot add this to the Sales Analysis (and other) reports which have everything else needed baked in.
  • Inability to link documents when Freight and Sales Tax only are credited. Would like to see these linked without the use of referenced documents as the copy to / copy from feature was utilized. The link should tie to the header, not just the line item level.
  • Would like the ability to create a production schedule within the system utilizing production order dates.
SAP is well suited for most standard practices. It has been less appropriate for Business Development and Marketing.
Score 9 out of 10
Vetted Review
Verified User
The whole company uses SAP Business One. With the implementation, we gain greater insight into the business and were able to streamline some processes. We love also how easy it is to generate useful reports.
  • Inventory management.
  • Accounts Receivables - We love the Relationship Maps!.
  • Reports: Sales Analysis, Purchase Analysis...
  • Administration of Authorizations for the different users is very confusing. You don't always know what you are authorizing exactly
  • We charge minimum fees and credit card fees to customers and we had to tweak the system to do that.
  • We buy and sell the same products with different quantities (units, packs...) and again we had to tweak the system in order for it to work properly
The system is easy to use, intuitive, great for order/customer management and financial reporting. It is a big help to streamline processes in the company. It offers excellent visibility of what is happening. I love the reporting and the Query Generator. But you have to tweak the system if you need special functionalities so you will need a good SAP service provider.
Score 8 out of 10
Vetted Review
Verified User
SAP B1 is used for daily order processing, inventory fulfillment, and financial reporting. SAP B1 is used by the whole company and is extensively used by the Accounting/Finance and Customer Service department.
  • User-friendly
  • GAAP compliance financial report
  • Complete audit trail
  • Cash flow report format needs some improvement
  • We would like an inventory status report as of a specific date
It is more complicated and expensive than Quickbooks. However, it provides a complete audit trail and follows GAAP standards. SAP B1 loads reports quickly.
August 16, 2019


Score 7 out of 10
Vetted Review
Verified User
We use B1 across most of our entire organization of 16 companies in 10 countries. It also allows us to manage and control input from 100+ users to ensure accuracy in a way that previous ERPs did not. It has also allowed us to consolidate data from each business unit in one central location, which facilitates the decision-making process at the global level.
  • Integration with outside systems
  • UI/UX
  • Reporting
Although B1 seems to be designed for SMBs, it is extremely costly to implement. "Out-of-the-Box" functionality is minimal. It is better suited for medium enterprises who have the budget to customize SAPB1 as needed for their operations.
Jose Arreola | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
It was being used by the whole organization before we limited the use to finance, accounting, and partial use by operations. It helps us record transactions across three entities and produce the data we need to produce consolidated financials.
  • Can handle complicated inventory structures that can support many selling models.
  • Has good internal controls that result in getting clean, uncorrupted data where it matters.
  • Can be highly customized to adapt to business needs.
  • The way SAP handles inter-company transactions is sub-par.
  • User errors are hard to correct once there is history on that error.
In our case, SAP worked great for handling our unique business needs. We were able to construct, deconstruct, and reassemble our products to meet consumer demand. SAP is great for companies that are looking for a centralized place to store their data, and provide reliable, audit-able, transaction data. For a small business with a simple selling structure, or with no inventory, SAP may offer too much for them to fully utilize it.
August 16, 2019

Great product

Score 9 out of 10
Vetted Review
Verified User
SAP is currently being used for inventory tracking, cost analysis, production scheduling, billing both AR and AP and purchasing. We use an outside program for our RF scanning needs and integrate that into SAP.
  • Inventory tracking to the box. It keeps track of every box from the moment it is received into inventory to the moment it is shipped out.
  • Scheduling production orders to the exact lb.
  • Accounting accuracy to the penny on all orders.
  • Combining cost and inventory to display the cost analysis.
  • It needs to have its own RF system.
  • Logistics modules to integrate with order shipments.
Any company that needs a way to track any type of information, SAP is a good fit. Managing data and keeping records of accounts is also a strength that SAP has.
Score 9 out of 10
Vetted Review
Verified User
Our entire organization uses SAP. From accounting to production, invoice processing to purchasing, and our sales team. The biggest gain from SAP is that it allows our entire organization to see the status of their area of focus while having 90% of the business operations run through the software. The only area we do not use is the HR sections, which are managed via our outside payroll processor.
  • Consolidated financial information.
  • Ease of training.
  • Ability to have detailed reporting.
  • Service contract structure is not easy to work with.
  • Customizing reports and screens is not easy.
Being both a manufacturer and a distributor, SAP Business One has worked well for both BOM's and inventory.
Score 8 out of 10
Vetted Review
Verified User
We are currently using SAP B1 as both an inventory management system and an accounting platform minus payroll for a wood flooring supplier. Inventory is tracked from the initial purchase orders sent to our suppliers, to receiving in our warehouses, to moving across our warehouses, to shipping to our customers, to taking returns and to fueling a B2B e-commerce website with live updates on order status and inventory stock levels. SAP B1 lets us have real time access to the count and location of all inventory (as well as a detailed movement history) for customer service reps, shipping staff, purchasing coordinators, warehouse personnel, billing and most importantly, a bird's eye view for ownership and upper management. B1's ability to show real time data easily is its most powerful feature along with the ability to scale when your business grows with more SKU's, customers and vendors.
  • Real-time inventory tracking and history across vendors, warehouses and customer shipments.
  • Ability to place purchase orders for material and supplies across many vendors and see a quick/easy history of what was ordered or by who.
  • Very customizable reporting capabilities that allow a user to view any data that has ever been recorded across multiple sales orders, delivery notes, invoices, etc. and compare them against types of similar shipments or costs or any other fields present on these forms which can be used as parameters. We commonly view shipping histories in relation to pallet count, price, shipping origin and destination for example and each of these is a field on a delivery note.
  • SAP B1 is a little bulky and is not made to have a sleek, perfectly user-friendly user interface. The main reason we decided to get a B2B website was to allow our internal staff, as well as customers, place orders more quickly by searching & grouping items together more easily.
  • SAP B1 is great for letting a user progress through a sales order to the delivery note to invoice but it is more of a hassle to go backwards in the workflow. For example, if someone made a mistake, entire documents need to be canceled and the entire process needs to be recreated creating new document numbers and customer info, etc.
  • SAP B1 has the ability to display data and reports in graphs and charts on the home screen but they are not ideal and do not compare anywhere near the quality of other existing 3rd party software like Microsoft Power BI.
SAP B1 is great for tracking inventory, purchase orders, and customer shipment workflows. It is a really great database engine to have. The one down side is it is often difficult to navigate through the workflows or to quickly find information on your own. Other software is often needed (like a B2B website or barcode scanning software) to allow a user quicker access to information.
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