SAP Business One

SAP Business One

About TrustRadius Scoring
Score 8.2 out of 100
SAP Business One

Overview

Recent Reviews

SAP Business One is #1

10 out of 10
April 27, 2021
SAP Business One is being used by my organization within both the sales and administrative departments. It helps us manage our inventory, …
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My SAP Business One Review

8 out of 10
December 09, 2019
SAP Business One is used across the whole organization as our corporate ERP. With it we can manage key business areas such as finance, …
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Reviewer Sentiment

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Awards

TrustRadius Award Top Rated 2020
TrustRadius Award Top Rated 2018

Popular Features

View all 140 features

Accounts receivable (39)

9.5
95%

Inventory tracking (39)

9.4
94%

Standard reports (39)

9.3
93%

Accounts payable (40)

9.2
92%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Limited

$99.00

Cloud
per month

Starter

$110.00

Cloud
per month

Pro

$132.00

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Payroll Management

10.0
100%

Customization

8.6
86%

Security

9.2
92%

Reporting & Analytics

9.2
92%

General Ledger and Configurable Accounting

6.7
67%

Inventory Management

9.0
90%

Order Management

9.1
91%

Subledger and Financial Process

9.0
90%

Project Financial Management

9.3
93%

Project Execution Management

9.9
99%

Grants Management

8.5
85%

Procurement

9.1
91%

Risk Management

9.0
90%

Logistics

8.8
88%

Manufacturing

8.4
84%

Supply Chain

9.1
91%

Product Lifecycle Management

9.9
99%

Product Details

What is SAP Business One?

SAP Business One is an ERP system ideal for small to midsize businesses. It is sold only through SAP partner companies, and offers both on-premise and cloud deployment options. Users have access to core accounting features such as journal entries, AP/AR, cash flow management, fixed asset management, bank reconciliation, and financial reporting and analysis. SAP Business One also includes a host of other ERP features including procurement, production planning, warehouse and inventory management, CRM and sales process management, and business intelligence tools. Vertical-specific features for manufacturing, retail, and wholesale distribution are available as well.

SAP Business One Video

What is SAP Business One?

SAP Business One Integrations

SAP Business One Competitors

SAP Business One Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is SAP Business One?

SAP Business One is an integrated enterprise resource planning (ERP) solution for small and medium-sized businesses, The product encompasses functionality around sales, customer relationships, inventory, operations, financials and human resources.

What is SAP Business One's best feature?

Reviewers rate Pay calculation and Benefit plan administration and Direct deposit files highest, with a score of 10.

Who uses SAP Business One?

The most common users of SAP Business One are from Small Businesses (1-50 employees) and the Information Technology & Services industry.

Reviews

(1-25 of 45)
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Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Maintaining inventory in SAP Business One is easier than maintaining it in excel. Getting detailed inventory reports like Stock reports, aging reports, and GRN reports for multiple warehouses is just a matter of click. In Excel, there were limitations for the same.
  • Earlier we were maintaining multiple Excel files for accounting activities. Which was a headache for users. Human errors and accidental file deletion were common in those days which was leading to rework or loss of data. But now in SAP Business One, it is easy to maintain accounts as per globally accepted standards. Human errors and file deletion are almost zero percent now.
  • Earlier user was able to use only one file so other users have to wait till he closes the file. With SAP business one, all users can use the same module anytime.
  • It seems too costly than other ERP available which SAP should consider.
  • There is no detailed documentation for some of the transactions. SAP has to provide the same.
  • It will be better if SAP conducted webinars for users who want to learn sap or need additional knowledge. This will definitely help users to understand SAP uses and capabilities in detail.
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Relationship Maps - showing us the process from start to finish in one screen is helpful
  • Holding people accountable as their name is attached to each process they do
  • Easy to Bill and Pay our customers and vendors
  • Reporting is very clearly designed for maximum clarity
  • Not easy enough to customize other reports that come up as being needed
  • Training myself and my staff at time of implementation
  • Setting up macros automatically would be nice
  • Having more included instead of having all the extra pieces being extra money especially for upgrades
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • SAP Business One is more suitable for small and medium scale enterprises
  • SAP Business One is : analytics, mobile technologies, cloud technologies
  • SAP Business One has exceptional performance in handling business functions such as purchasing and operations and customer relationship management
  • An important key features of SAP Business One is Reporting and Analytics.
  • The Firefox web browser is currently the only web browser supported.
  • Multi-currency capabilities- SAP Business One only does the real-time conversion at a period closing, but can simulate an approximation of the conversion for mid-period reports.
  • Ancillary system applications such as HR have pared-down feature sets
Ye Yint Moe | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • A complete business management solution for small and medium enterprises
  • Simplify User Interface and Easy to use
  • Extendable functionalities to Mobile Integration
  • Mature Product with major functionalities supported
  • Limited Human Capital Management functionalities and customization needed if to be used
  • Light weight manufacturing functionalities supported
  • The limitation to customize the dashboards and cockpit feature
Score 6 out of 10
Vetted Review
Verified User
Review Source
  • Inventory management
  • Automations with other systems
  • Reporting (i mean you can report everything)
  • Price... For us it's more a enterprise solutions modules, users etc ramp up the price FAST
  • Learning curve, prepare to train your people!
  • Report building is simple, and needs a upgrade (still it's flexible!)
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Offers reports for various analysis
  • Provides inventory and restock alerts
  • Has a user friendly interface
  • Provide more security features
  • Offer a quicker load up process for the system
  • Less confusing licensing process
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Tracking goods, from entry to application
  • Billing control and recurrence for customers
  • We have difficulties finding local support. We always have to bring it from another state.
  • The price of licenses is very high.
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • I like the feature of pulling data out of a report. I can right-click and copy table and it pastes right into Excel.
  • I like the theory of the MRP process while we have not yet been able to utilize it. We are pushing to get it working.
  • Reporting! I don't like needing to be a wiz with SQL in order to create a report.
  • I am sure most of my issues revolve around not being trained. It is very hard to find courses or seminars for SAP Business One. Most of my training resource is Youtube.
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Accounting and Financials. Out of the box, there are a plethora of reports that can be ran or combined to output requested data. The Query Generator is also helpful in creating custom reports.
  • Perpetual Inventory Management!
  • GUI could use updating.
Score 6 out of 10
Vetted Review
Verified User
Review Source
  • Highly customizable with Boyoum usability package.
  • SAP B1 crashes when using query manager or creating queries from scratch. It runs out of memory.
  • Approval process for sales orders has glitches and does not work properly.
  • UI configuration tool does not work how it is intended for creating templates. It looks like it has a conflict with Boyum.
  • There should be more reports that come out of the box.
  • Lacking the ability to connect more documents in one network that can be viewed through the relationship map (for example, you can't link one order to another, or return to a sales order, etc.).
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • The user interface is easy to navigate.
  • Reports are easily created in order to analyze data.
  • Inventory is tracked in an efficient manner.
  • SAP doesn't allow for there to be updates to inventory items once they have been created. It would be ideal if updates to items could be made.
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • SAP offers the Relationship Map tool which shows users all linked documents visually which allows users to quickly see where the order is at in the order fulfillment process.
  • SAP offers Internal Reconciliation for prepaid and accrual accounts on the balance sheet which allows us to quickly identify unresolved items.
  • SAP offers a global search which has not been available in our legacy systems. This is a great feature as it reduces search times and gives users the ability to quickly find documents.
  • Other features such as Drag & Relate, as well as, the standard 'Find' tool for most fields on Marketing Documents have proven to be invaluable. These features allow users to find an array of information/documents rather easily.
  • Inventory Management / Reporting inefficiencies. Lacking reports to provide historical inventory data to see a snapshot of inventory for any given period of time. Lacking reports of aging inventory for non-serialized products. Limited inventory cycle count functionality.
  • Inability to reopen closed documents more than once. (returns and replacements).
  • Under financial Reports, Trial Balance (TB): Updating the functions to reflect G/L Accounts, must include opening balance for a period with "OB from the start of company activity" to have any current data. The Profit and Loss section of a TB does not have an opening balance of $0, and Retained earnings to not reflect up to date balance regardless of time frame requested for posting dates.
  • Move some of the general authorizations into the specific modules. For instance, would like to give users access to post a draft Sales Orders from a previous month without having to give them authorizations to back post any documents they have authorizations for.
  • Ability to customize out of box reporting. We have a UDF which is reported on frequently and is not hitting the P&L, however, we cannot add this to the Sales Analysis (and other) reports which have everything else needed baked in.
  • Inability to link documents when Freight and Sales Tax only are credited. Would like to see these linked without the use of referenced documents as the copy to / copy from feature was utilized. The link should tie to the header, not just the line item level.
  • Would like the ability to create a production schedule within the system utilizing production order dates.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Inventory management.
  • Accounts Receivables - We love the Relationship Maps!.
  • Reports: Sales Analysis, Purchase Analysis...
  • Administration of Authorizations for the different users is very confusing. You don't always know what you are authorizing exactly
  • We charge minimum fees and credit card fees to customers and we had to tweak the system to do that.
  • We buy and sell the same products with different quantities (units, packs...) and again we had to tweak the system in order for it to work properly
Jose Arreola | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Can handle complicated inventory structures that can support many selling models.
  • Has good internal controls that result in getting clean, uncorrupted data where it matters.
  • Can be highly customized to adapt to business needs.
  • The way SAP handles inter-company transactions is sub-par.
  • User errors are hard to correct once there is history on that error.
August 16, 2019

Great product

Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Inventory tracking to the box. It keeps track of every box from the moment it is received into inventory to the moment it is shipped out.
  • Scheduling production orders to the exact lb.
  • Accounting accuracy to the penny on all orders.
  • Combining cost and inventory to display the cost analysis.
  • It needs to have its own RF system.
  • Logistics modules to integrate with order shipments.
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Real-time inventory tracking and history across vendors, warehouses and customer shipments.
  • Ability to place purchase orders for material and supplies across many vendors and see a quick/easy history of what was ordered or by who.
  • Very customizable reporting capabilities that allow a user to view any data that has ever been recorded across multiple sales orders, delivery notes, invoices, etc. and compare them against types of similar shipments or costs or any other fields present on these forms which can be used as parameters. We commonly view shipping histories in relation to pallet count, price, shipping origin and destination for example and each of these is a field on a delivery note.
  • SAP B1 is a little bulky and is not made to have a sleek, perfectly user-friendly user interface. The main reason we decided to get a B2B website was to allow our internal staff, as well as customers, place orders more quickly by searching & grouping items together more easily.
  • SAP B1 is great for letting a user progress through a sales order to the delivery note to invoice but it is more of a hassle to go backwards in the workflow. For example, if someone made a mistake, entire documents need to be canceled and the entire process needs to be recreated creating new document numbers and customer info, etc.
  • SAP B1 has the ability to display data and reports in graphs and charts on the home screen but they are not ideal and do not compare anywhere near the quality of other existing 3rd party software like Microsoft Power BI.
Guillermo Villamizar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • All the modules are connected. A document you post on the sales or purchase modules gets an immediate journal entry on the finance module.
  • The system is very customizable. You can add extra fields to almost every document in the system.
  • The reporting is very good. You can create your own report via the Query Manager and then even add some layouts to the reports.
  • The Software Development Kit (SDK) has some errors that haven't been solved from previous versions of the system.
  • The Print Layout Designer (PLD) is somewhat tricky to work with.
  • The cost of each user license could be pretty expensive for some companies.
July 18, 2019

SAP B1 for the win

Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Reporting: out of the box reporting was good, it helped us manage at a high level and see what we needed to see.
  • Financials: financial reports were easy to pull and review. They allowed us to quickly see any areas of concern.
  • Search option: the search capability within the system was great; if you weren't able to find something the search would always be the way to go.
  • In order to have the system do everything we needed, we had to pay for more third-party solutions. Out of the box, it did not solve all of our needs.
  • Support: until we switched support companies, support was greatly lacking from our partner because they were too large.
  • There were glitches that were never fixed from version to version such as pulling reports showing different years in the same report.