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SAP Business One

SAP Business One

Overview

What is SAP Business One?

SAP Business One is an integrated enterprise resource planning (ERP) solution for small and medium-sized businesses, The product encompasses functionality around sales, customer relationships, inventory, operations, financials and human resources.

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Recent Reviews

SAP Business One is #1

10 out of 10
April 27, 2021
Incentivized
SAP Business One is being used by my organization within both the sales and administrative departments. It helps us manage our inventory, …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 66 features
  • Accounts receivable (41)
    8.9
    89%
  • Accounts payable (42)
    8.9
    89%
  • Inventory tracking (41)
    8.0
    80%
  • Standard reports (41)
    6.3
    63%

Reviewer Pros & Cons

View all pros & cons
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Pricing

View all pricing

Limited

$99.00

Cloud
per month

Starter

$110.00

Cloud
per month

Pro

$132.00

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

SAP Business One Demo

YouTube

Step 9 - Installing SAP Business One on SQL Server

YouTube

The SAP Business One WOW demo

YouTube

SAP Business One Demo

YouTube
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

10
Avg 7.2

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

8.3
Avg 7.3

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.5
Avg 8.0

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

6.9
Avg 7.0

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

5.5
Avg 7.6

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

7.9
Avg 7.8

Order Management

The ability to process orders, and track them from quote to cash.

5.5
Avg 7.8

Subledger and Financial Process

Revenue management solution including capabilities for subledgers and financial processes

6.4
Avg 7.4

Project Financial Management

Project financial management solution including capabilities for project budgeting, cost control, billing and contract management.

7
Avg 7.6

Project Execution Management

Project execution management solution including capabilities for project scheduling, resource management, and team member task management.

7.9
Avg 6.8

Grants Management

Grants management solution for higher education, public sector, or non-profits with capabilities for managing financial awards for program and project funding

7.7
Avg 7.4

Procurement

Procurement management solution with capabilities for sourcing, contracting, procure-to-pay and supplier management

8.1
Avg 6.9

Risk Management

Risk management solution with capabilities for managing controls, assessing control effectiveness, certifying controls, and addressing deficiencies

7.7
Avg 6.5

Logistics

Logistics solution with capabilities for transportation planning, transportation execution, trade compliance, customs management, warehouse management and warehouse workforce management.

6.1
Avg 6.8

Manufacturing

Manufacturing solution for managing manufacturing processes and costs.

6.1
Avg 7.4

Supply Chain

Supply Chain Planning solution with capabilities for planning, performance monitoring, change responses and execution.

6.5
Avg 7.1

Product Lifecycle Management

Product Lifecycle Management solution with capabilities for innovation management, product development

8.9
Avg 7.2
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Product Details

What is SAP Business One?

SAP Business One is an ERP system ideal for small to midsize businesses. It is sold only through SAP partner companies, and offers both on-premise and cloud deployment options. Users have access to core accounting features such as journal entries, AP/AR, cash flow management, fixed asset management, bank reconciliation, and financial reporting and analysis. SAP Business One also includes a host of other ERP features including procurement, production planning, warehouse and inventory management, CRM and sales process management, and business intelligence tools. Vertical-specific features for manufacturing, retail, and wholesale distribution are available as well.

SAP Business One Integrations

SAP Business One Competitors

SAP Business One Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

SAP Business One is an integrated enterprise resource planning (ERP) solution for small and medium-sized businesses, The product encompasses functionality around sales, customer relationships, inventory, operations, financials and human resources.

Sage 100 are common alternatives for SAP Business One.

Reviewers rate Pay calculation and Benefit plan administration and Direct deposit files highest, with a score of 10.

The most common users of SAP Business One are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(223)

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Guillermo Villamizar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use the product for our complete sales and purchase process, meanwhile, it is fully connected with the finance module and it creates automatically a journal entry for every transaction that affects the general ledger. The reporting module has many options and is really customizable, and you can create your own reports once you get familiar with the structures of tables and fields in the database.
  • All the modules are connected. A document you post on the sales or purchase modules gets an immediate journal entry on the finance module.
  • The system is very customizable. You can add extra fields to almost every document in the system.
  • The reporting is very good. You can create your own report via the Query Manager and then even add some layouts to the reports.
  • The Software Development Kit (SDK) has some errors that haven't been solved from previous versions of the system.
  • The Print Layout Designer (PLD) is somewhat tricky to work with.
  • The cost of each user license could be pretty expensive for some companies.
The license cost per user is a little expensive, and then annually you have to pay approximately 20% of the total cost of your licenses for the support from SAP, but what you get in return is totally worth it. You get a world class ERP for your company and the support is really good. The main benefit of the system is that you have all the departments in your company connected in real time.
General Ledger and Configurable Accounting (7)
85.71428571428571%
8.6
Accounts payable
90%
9.0
Accounts receivable
90%
9.0
Global Financial Support
70%
7.0
Primary and Secondary Ledgers
90%
9.0
Journals and Reconciliations
90%
9.0
Configurable Accounting
80%
8.0
Standardized Processes
90%
9.0
Subledger and Financial Process (5)
82%
8.2
Billing Management
80%
8.0
Cash and Asset Management
80%
8.0
Travel & Expense Management
80%
8.0
Budgetary Control & Encumbrance Accounting
80%
8.0
Period Close
90%
9.0
Inventory Management (3)
90%
9.0
Inventory tracking
90%
9.0
Automatic reordering
90%
9.0
Location management
90%
9.0
Order Management (5)
84%
8.4
Pricing
90%
9.0
Order entry
90%
9.0
Credit card processing
80%
8.0
Cost of goods sold
80%
8.0
Order Orchestration
80%
8.0
Payroll Management
N/A
N/A
Reporting & Analytics (3)
90%
9.0
Dashboards
90%
9.0
Standard reports
90%
9.0
Custom reports
90%
9.0
Customization (2)
90%
9.0
API for custom integration
90%
9.0
Plug-ins
90%
9.0
Security (2)
90%
9.0
Role-based user permissions
90%
9.0
Single sign-on capability
90%
9.0
Grants Management (1)
90%
9.0
Award Lifecycle Management
90%
9.0
Project Financial Management (6)
86.66666666666666%
8.7
Budgeting and Forecasting
90%
9.0
Project Costing
90%
9.0
Cost Capture
90%
9.0
Capital Project Management
90%
9.0
Customer Contract Compliance
80%
8.0
Project Revenue Recognition
80%
8.0
Project Execution Management (3)
73.33333333333333%
7.3
Project Planning and Scheduling
80%
8.0
Task Insight for Project Managers
70%
7.0
Project Mobile Functionality
70%
7.0
Procurement (5)
82%
8.2
Bids Analyzed and Compared
70%
7.0
Contract Authoring
80%
8.0
Contract Repository
80%
8.0
Requisitions-to-Purchase Orders Integrated
90%
9.0
Supplier Management
90%
9.0
Risk Management
N/A
N/A
Logistics (5)
84%
8.4
Transportation Planning and Optimization
90%
9.0
Transportation Execution Management
80%
8.0
Trade and Customs Management
80%
8.0
Fulfillment Management
90%
9.0
Warehouse Workforce Management
80%
8.0
Manufacturing (5)
88%
8.8
Production Process Design
90%
9.0
Production Management
90%
9.0
Configuration Management
80%
8.0
Work Execution
90%
9.0
Manufacturing Costs
90%
9.0
Supply Chain (3)
86.66666666666666%
8.7
Forecasting
90%
9.0
Inventory Planning
90%
9.0
Performance Monitoring
80%
8.0
Product Lifecycle Management (2)
70%
7.0
Proposal Management
70%
7.0
Product Master Data Management
70%
7.0
  • SAP Business One dramatically reduces the time of communication between the departments in the company.
  • The possibilities for the users to make their own reports (at least the simple ones), reduces the cost of the consulting you will need, although some consulting will always be needed at the start of the project if you don't have an in-house team.
  • All the processes in sales and purchase departments are greatly improved in our company, so users can spend more time analyzing information and scenarios, and less time doing routinary work and data input.
Yes
The implementation was performed using the SAP's methodology called ASAP (Accelerated SAP). The methodology is broken into 5 phases: Project Preparation, Business Blueprint, Realization, Final Preparation and Go Live & Support. Each phase of execution focuses on documentation, recommendations, and implementations of SAP systems. After each and every phase executed successfully quality check is carried out that will help the monitor to deliverables and also focus on vital factors which are crucial for success.
  • The licenses are usable on multi companies by the same users as long as the DB is on the same server.
  • The project could perform some delay if there is no 100% dedication from the users.
  • It's important to have a very well defined business blueprint.
It is very important that the internal team that will participate in the project, can have dedicated time to spent on the project. Usually most of the delays on the projects occurs because the assigned personnel don't have enough dedicated time to the project, and are always focused on their daily tasks.
SAP Business One is one of the best ERPs for a medium or small business in the market today. It has a wide variety of modules and it is really easy to use and set up. You can trace every transaction and know what user performs it, at what time, and in which date, for all your audit needs. When comparing SAP to its competition, SAP provides the best overall solution for the price you are paying. If your business grows, you'll always have the possibility to upgrade to a much complete version from the same manufacturer.
100
As SAP Business One is an ERP System, all the processes of the company are integrated onto it, so most of all of the staff have access to SAP B1. The areas that currently work within the system in our company are finance, sales, purchasing, marketing, inventory and IT.
5
To support the SAP Business One software we have an in house team that perform the centralized support from one country to all the countries the company has operations on. They are usually systems or computer engineers, are very high skilled with ERP systems and are certified on the SAP products.
  • The whole accountability is registered on the system.
  • All the item tracking is performed on the system.
  • All the reports are generated directly from the information stored on the system.
  • We have interfaced SAP B1 with our logistic software.
  • We used SAP B1 on more than 30 companies in 15 different countries.
  • We connected the system with most of the local tax authorities that requires to send online information.
  • We could use SAP B1 on every company of the group.
  • We might be able to connect SAP B1 to our WMS System.
  • We could configure and use some modules of the tool that are not currently in use.
SAP Business One is the core of our financial an operations team, and they rely 100% on the system to perform their daily tasks. We are sure that are going to keep continue the system for many years to come, as the manufacturer always improve the product with new functions and tools.
No
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
  • Vendor Reputation
SAP is the software leader for the ERP industry according to the gartner magic quadrant for ERP vendors. The usability of it's products is well known in the industry and the scalability of their products and its ease to connect with other programs let us to decide for SAP Business One as our system of choice.
If we had to the selection process all over again, I think it will be exactly the same. As the time has gone by, and even though other softwares can certainly be very well rated as well, we are pretty sure we made the right choice by selecting SAP Business One as our ERP software.
  • Implemented in-house
Change management was minimal
When implementing a system like SAP Business One, it is very important to let people in the organization know that they are not going to be replaced by the new system, but they will perform better at their jobs and have a new tool they can rely on for performing the job a lot better and more efficient.
  • In-person training
The training I get was a consultant level training, so it's basically a 6 weeks training covering every aspect and every module of the system. It covered most common use cases and exercise training so you can get along with the software, as well as examples so there culd be a better understanding.
No
When we were implementing the SAP Business One software, we perform most of the implementation with our in-house team, but then we ran into a few questions that we do not know how to answer, so we requested some help from our partner software support and it was very helpful for finishing the implementation without any extra troubles.
Even though the price of the support for SAP products in general is a little expensive, you really get what you are paying for. The support team is really well trained and mostly they will get to the root of the issue really fast and will always try their best to resolve your issue ASAP.
  • The reports are easy to generate.
  • The system in general is very user friendly.
  • the document traceability is really helpful.
  • Some modules could have better reports.
  • The MRP process could be improved.
  • The exchange rate window doesn't have a modification log.
Yes, but I don't use it
SAP Business One is one of the best ERPs for a medium or small business in the market today. It has a wide variety of modules and it is really easy to use and set up. You can trace every transaction and know what user performs it, at what time, and in which date, for all your audit needs. When comparing SAP to its competition, SAP provides the best overall solution for the price you are paying. If your business grows, you'll always have the possibility to upgrade to a much complete version from the same manufacturer.
SAP Business One lets you connect to other systems and you can also create your own applications inside the main program, which lets you create anything the standard software doesn't do. The vendor is constantly releasing new updates based on user requests and making better certain modules and processes.
The SAP Business One software is up and running every time you need it as it was planned. In more than 6 years that we have been using the product, it has never been unavailable and if it ever was, it was because of a planned maintenance window scheduled in the company.
SAP Business One performance depends mostly on the speed of your internal servers, should you have the solution on premise as we do. Sometimes the system tends to be a little slower for some users when others are executing really big reports of performing some batch loads, but generally, the performance is acceptable to all the users.
  • Several connections to local tax authorities.
  • Logistics Systems.
  • WMS Systems.
SAP Business One provides a SDK so you can do your own programming and you can extract the information directly from the database.
  • None at the moment.
None at the moment.
  • File import/export
  • API (e.g. SOAP or REST)
We perform most of our integrations of SAP Business One with the local tax authorities via a XML file exported directly from the database and then sent to the tax authorities via a FTP or SFTP. We can also configure the selected method to be a web service if the other end requires it.
SAP Business One offers a lot op options to integrate, but it's important to know that if you are importing data to the system, you have to use the provided SDK (Software Development Kit) or use an application that it is based on the mentioned SDK, so the system can recognize the objects being added.
If you are planning to integrate SAP Business One with another software or application, keep always in mind that you cannot perform modifications directly to the database, In other words, you cannot perform UPDATs or DELETEs statements directly onto the DB, because SAP's warranty can be voided if the DB gets corrupted.
We performed the implementation of SAP Business One with an in house team of consultants, we only rely on the partner for the purchase of the licenses and the yearly maintenance. Our partner has been really helpful with all the inquiries we've had regarding to the license aspects of the implementation.
We performed the implementation of SAP Business One with an in house team of consultants, we only rely on the partner for the purchase of the licenses and the yearly maintenance. Our partner has been really helpful with all the inquiries we've had regarding to the license aspects of the implementation.
When we were on the negotiation process for acquiring the licenses for SAP Business One, as we have operations across multiple countries, our partner recommended us to acquire all of the licenses only in one country, because of the bigger volume we could get a bigger discount and still be able to use them across all our locations.
When we were on the negotiation process for acquiring the licenses for SAP Business One, as we have operations across multiple countries, our partner recommended us to acquire all of the licenses only in one country, because of the bigger volume we could get a bigger discount and still be able to use them across all our locations.
No
  • Better web interface and performance.
  • Upgraded reports.
  • Upgrade of the security module.
  • Improvements on the service layer for SQL Server version.
  • Multiple triggers for formatted searches.
  • Improvements on the production module.
No
No
Dr. Don Maes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
As a consultant for SAP Business One I recommend, sell and implement it for many companies, the majority of which are in distribution and manufacturing. SAP B1 addresses the business processes required to manage inventory - straightforward distribution inventory, and complex manufacturing environments. Examples of companies that are using SAP B1 include: a capital equipment company in Woodstock Ontario that has BOMs that are 11 levels deep and average 3,000 components / sub-assemblies; a distribution company in Toronto with 6 distribution locations and salesmen throughout North America; a steel stamping company in Toronto making complex file cabinets and desks that are sold throughout North America; an automotive aftermarket distributor in Florida supplying parts to large retail chains such as Autozone; a manufacturer in Indiana that captures labor by operation in real time on the floor.
While these companies have different specific needs, the individual SAP B1 implementation is tailored (using SAP tools) to their individual needs.
  • SAP B1's technology is superb. SAP provides user tools to quickly add fields to a screen, re-arrange fields on a screen for optimal user interface, and create SQL queries to verify data as it is entered.
  • SAP B1 is tightly integrated. This is a product developed for this millennium - all of the modules are tightly integrated and the flow from one module to another. Even third party add-on products use the same technology platform for development -- making it seamless integration.
  • SAP B1 has integration to phone technology as an integral part of the software, allowing user's access to their data not just from their office but from anywhere they have network access.
  • The look and feel of the software is the same no matter what module you are using. Training is simplified - if you are trained on the sales order --> shipper --> invoice process, the same user could easily manage the purchase order --> PO receipt --> A/P invoice process because the screens are so similar.
  • SAP's education is superb. They have literally hundreds of hours of on-line training available for their customers. If you need to brush up on a process or train a new employee, you simply direct them to the appropriate video and they can learn at their own pace.
  • The software is robust. There are many 'wizards' included in the software. For instance their is an A/P payment wizard that leads you through the payment process.
  • SAP includes approval processes as an integral part of their software. For instance, if purchasing requests could be entered by any user but all (or some) could require approval by the head of purchasing.
  • There are alerts for out of condition processes. For instance, you can define an alert for the sale of any item below 10% margin, or an alert whenever a major client shipment is near to missing on time delivery. The alerts are all SQL queries that look for conditions that you define as requiring an alert.
  • No payroll module.
  • The initial implementation of the dashboard is overly complicated. Once it is set up it functions well, but it takes more effort than it should to get operational. And it takes lots of computer expertise to get operational.
  • Few customers use the Outlook integration with SAP. The ease of use between Outlook and SAP B1 could be improved.
  • Few customers use the CRM module heavily. Mostly this is because of the Outlook integration and the discipline it takes to use it properly.

Since I mostly implement distribution and manufacturing systems, let me address those areas. In those companies the accounting functionality of SAP B1 is very complete and there are no holes.

Inventory handling of bins, warehouses and items is superb. The system handles serial controlled items (1:1), batch controlled items (1:many) and normal stock items. The number of SKUs is not an issue - I have one customer with 150,000 SKUs. Hand held devices for data collection are third party add-ons, but there are several options available. The inventory is set up for discrete parts handling. There are few distribution industries where SAP B1 would not be a good fit.

The manufacturing functionality was weak until the latest release of SAP B1 in 2014. Now the BOMs support routers and processes - as they should have. Plants making discrete products that follow specific routing steps are excellent candidates for SAP B1. The MRP functionality is very good and allows for quick creation of POs and production orders from the results. New functionality in SAP 9.1 allows for import of transaction data to most SAP processes - so integration to data collection functions on the floor have been streamlined.

General Ledger and Configurable Accounting (2)
100%
10.0
Accounts payable
100%
10.0
Accounts receivable
100%
10.0
Subledger and Financial Process
N/A
N/A
Inventory Management (3)
100%
10.0
Inventory tracking
100%
10.0
Automatic reordering
100%
10.0
Location management
100%
10.0
Order Management (4)
82.5%
8.3
Pricing
80%
8.0
Order entry
90%
9.0
Credit card processing
60%
6.0
Cost of goods sold
100%
10.0
Payroll Management
N/A
N/A
Reporting & Analytics (3)
93.33333333333334%
9.3
Dashboards
80%
8.0
Standard reports
100%
10.0
Custom reports
100%
10.0
Customization (2)
100%
10.0
API for custom integration
100%
10.0
Plug-ins
100%
10.0
Security (2)
100%
10.0
Role-based user permissions
100%
10.0
Single sign-on capability
100%
10.0
Grants Management
N/A
N/A
Project Financial Management
N/A
N/A
Project Execution Management
N/A
N/A
Procurement
N/A
N/A
Risk Management
N/A
N/A
Logistics
N/A
N/A
Manufacturing
N/A
N/A
Supply Chain
N/A
N/A
Product Lifecycle Management
N/A
N/A
  • As a consultant implementing SAP B1, I can only give examples of SAP B1's affect on clients.
  • Capital equipment company heavy user of manufacturing functions: full cost rollup functionality eliminated errors in knowing the full cost of a machine (11 level BOM, 3000 plus parts). Let to proper pricing of end products and improved profitability.
  • Automotive aftermarket company - using SAP enabled them to quickly add and manage 600+ parts to their product mix for a major retail customer - doubling their business with that customer.
  • A manufacturer of arts and crafts products integrated SAP to Amazon and generated an incremental $60,000 in revenues per month.
  • A distributor with sales employees all over North America integrated the sales employee portal to SAP and now allows these employees to have up to the minute real time information on orders, invoices, stock, etc. - on their i-Pads, while at the customer.
I was a consultant for several other products in the 80's and 90's and early 2000's. The support I get from SAP far exceeds any support or assistance I ever got from Microsoft or other vendors. Specifically, I have worked with: Microsoft CRM; Microsoft Solomon; Microsoft Dynamics; Macola; BPICS;
None of the products were developed from scratch and fully integrated from the beginning. SAP puts more effort and dollars into R&D than any of their competitors - combined. And it shows in the products being delivered and the continuous improvements being made.
The key thing - I have no doubt that the SAP will continue to improve upon functionality and the underlying technology for SAP over the next 10 years or more.
2
1 - accounting - uses all the accounting modules - G/L, A/R, A/P, Banking
1 - uses all ERP modules for SAP - have implemented over 30 customers, each with varying use of modules
1
1. Detailed knowledge of SAP Business One functions - all modules. When not familiar with current module capabilities - access to SAP's videos for this module or function.
2. Knowledge of the SAP Business One database structures - allows me to write queries, alerts, formatted searches and Crystal reports from the data.
3. Knowledge of the setup functions required for SAP Business One.
4. Knowledge of when a function requested by a customer cannot be performed by standard SAP Business One - AND the knowledge of how to extend SAP by creating an add-on product. Detailed add-on design capabilities.
  • I am a consultant, so internally I am using SAP Business One for accounting.
  • My expertise is in inventory - manufacturing and distribution. This entails detailed use of the product with sales order processing, purchasing and all aspects of inventory control.
  • Combining my knowledge of the customer's business processes with the capabilities and extended capabilities of SAP Business One to make a more flexible and user friendly implementation.
  • Integration of SAP Business One with 2 label programs - Bar Tender from Seagull Scientific and P-Touch editor from Brother. Allows users to automate & control the production of labels at various points in the workflow. Included are a couple of label systems that are integrated with automated packaging systems - direct to SAP delivery orders.
  • Integration of SAP Business One to meet Automotive EDI requirements.
  • Addition of a performance measurement program to allow SAP users to review a vendor's on time delivery and fill rates. Same program also show how you are doing with deliveries to your customers.
  • Added a 'remanufacturing' functionality to SAP Business One to allow users o 'repair' drive shafts, pumps, engines, etc - items that are brought in for repair and the same item is shipped back to the customer.
  • Added a surcharge handling function to a customer that has a high percentage of copper within their product (solenoids).
  • Added hand held units to collect physical count information and pass this to SAP Business One - eliminating the need to hand write the data and face transposition errors.
  • In plant data collection for production work orders.
  • Many ways - I am a consultant, so whatever the next customer requires.
I cannot run my business without SAP Business One in place. I only consult on on product and that is SAP Business One. Business volume goes to zero if I don't use SAP Business One.
It is the best product on the market - head and shoulders above other ERP packages I have looked at or implemented in the past.
For most small businesses, the only way you outgrow SAP Business One is if the nature of your business changes radically. Going from 1 to 50 users is quite easy with SAP B1. Going beyond 50 may require moving to the Hana SAP B1 platform to maintain or improve performance, but the path is there.
Add-ons to SAP B1 can also be added as specific needs are encountered that are not closely met by the standard product. These may be required early in the product life because of the nature of your business, or as you expand the use of SAP B1.
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