SAP Commerce Cloud

SAP Commerce Cloud

Customer Verified
Top Rated
About TrustRadius ScoringScore 8.2 out of 100
Top Rated
SAP Commerce Cloud

Overview

Recent Reviews

Easy to use, Easy to learn

10
April 26, 2022
I am an SAP Commerce Cloud Developer at my organization and I use SAP Commerce Cloud every day and implement different functionalities on …
Verified User
Team Lead in Information Technology
Information Technology & Services Company, 10,001+ employees
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It's easy to use

8
March 18, 2022
I use SAP Commerce Cloud for our application subscription portal. Some clients involved our tea in the platform selection and we consider …
Verified User
Consultant in Information Technology
Online Media Company, 11-50 employees
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Get Live with SAP Commerce Cloud

10
March 04, 2022
SAP Commerce cloud provides the feature of autoscaling and resources can be scaled up and down based on the requirement automatically.
Verified User
Employee in Information Technology
Consumer Services Company, 10,001+ employees
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Satisfaction with Commerce Cloud

8
March 04, 2022
We are using SAP Commerce Cloud for our project and client for the B2b use case. We have customized it according to our client's need and …

Robust solution for long term projects

9
February 28, 2022
We provide B2C and B2B solutions to our clients. Mainly for the retail industry such as fashion and fragrance stores. We use most of the …
Verified User
Engineer in Information Technology
Retail Company, 11-50 employees
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True reason to choose SAP Commerce Cloud

10
February 25, 2022
  • Use to design and develop very complex B2B business model requirements like Assortment, Personalization's, Custom Search Experiences, REST …
Verified User
Employee in Information Technology
Retail Company, 10,001+ employees
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Wish we could improve more

10
February 24, 2022
I belong to the Partner Integration Team inside RA USA and we connect the Portal through headless commerce APIs with distributors and …
Verified User
Team Lead in Information Technology
Computer Software Company, 10,001+ employees
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I'm satisfied

8
February 24, 2022
We are using the B2B solution in the Pharmacy industry. The solution helps us to provide the products to our B2B partners. The solution is …

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Awards

TrustRadius Award Top Rated 2022

Popular Features

View all 20 features

Product variations (38)

8.9
89%

Website integration (38)

8.8
88%

Product management (38)

8.5
85%

Bulk product upload (38)

8.3
83%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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SAP Commerce Cloud

SAP Commerce Cloud

N/A
Unavailable

What is SAP Commerce Cloud?

SAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.sap.com/products/crm/e…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

Salesforce Commerce Cloud

Salesforce Commerce Cloud

$4
per month

What is Salesforce Commerce Cloud?

Salesforce Commerce Cloud (formerly called Demandware) is a cloud-based eCommerce solution that touts flexibility and scalability for enterprises. It features merchandising tools, such as sorting, filtering, image zooming, and more.

Shopify

Shopify

$29
per month

What is Shopify?

Shopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

Features Scorecard

Online Storefront

8.1
81%

Online Shopping Cart

9.1
91%

Online Payment System

9.2
92%

eCommerce Marketing

7.8
78%

eCommerce Business Management

8.5
85%

Product Details

What is SAP Commerce Cloud?

SAP Commerce Cloud is a commerce solution built mainly for large enterprises with advanced B2B, B2C, and B2B2C use cases. Users can customize the solution to meet specific needs and manage complex catalogs, products, and configurations in order to create hyper-personalized omnichannel experiences. The solution also includes comprehensive B2B commerce capabilities.

SAP Commerce Cloud Features

Online Storefront Features

  • Supported: Product catalog & listings
  • Supported: Product management
  • Supported: Bulk product upload
  • Supported: Branding
  • Supported: Search & filter
  • Supported: Mobile storefront
  • Supported: Product variations
  • Supported: Subscriptions & downloads
  • Supported: Website integration
  • Supported: Visual customization
  • Supported: CMS
  • Supported: Customer service tools

Online Shopping Cart Features

  • Supported: Tax calculator
  • Supported: Shipping calculator
  • Supported: Checkout user experience

Online Payment System Features

  • Supported: Returns & refunds
  • Supported: Single-click checkout
  • Supported: eCommerce security
  • Supported: Credit card transaction fee
  • Supported: B2B features

eCommerce Marketing Features

  • Supported: Promotions & discounts
  • Supported: Personalized recommendations
  • Supported: SEO
  • Supported: Product reviews
  • Supported: Social commerce integration
  • Supported: Customer registration

eCommerce Business Management Features

  • Supported: Multi-site management
  • Supported: Order processing
  • Supported: Inventory management
  • Supported: Accounting
  • Supported: Shipping
  • Supported: Custom functionality

Additional Features

  • Supported: Easily setup and connect needed services to run the perfect commerce shop with API first approach, and microservices enabled architecture. Ensure you have the latest innovations and capabilities with continuous deployment of new features so that you can best meet the dynamic customer expectations
  • Supported: Engage customers in the moment with contextually relevant shopping experiences anywhere across online and offline channels and devices. Quickly create and deliver highly engaging commerce experiences that will increase conversions and customer loyalty.
  • Supported: Empower sales and service reps to respond intelligently to customers’ needs with the holistic view of the customer journey. Optimally monetize your inventory by connecting demand with supply chain. Increase customer satisfaction by responding to customer feedback and sentiments.

SAP Commerce Cloud Screenshots

Product Cockpit for managing catalogs, categories and product contentOrder Management Capabilities including sourcing and allocation rulesCommerce sites on two different mobile devicesLanding page from an e-commerce siteWeb page with product categories and search results from an e-commerce siteScreenshot displaying headless commerce storefronts

SAP Commerce Cloud Videos

SAP Commerce Cloud Integrations

SAP Commerce Cloud Competitors

SAP Commerce Cloud Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported Languages50+Languages

Comparisons

View all alternatives

Frequently Asked Questions

What is SAP Commerce Cloud?

SAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.

What is SAP Commerce Cloud's best feature?

Reviewers rate Abandoned cart recovery highest, with a score of 9.5.

Who uses SAP Commerce Cloud?

The most common users of SAP Commerce Cloud are from Enterprises (1,001+ employees) and the Information Technology & Services industry.

Reviews and Ratings

 (116)

Ratings

Likelihood to Renew (1)

10.0
100%

Usability (2)

9.0
90%

Support Rating (6)

9.6
96%

Implementation Rating (2)

8.0
80%

Product Scalability (21)

7.7
77%

Reviews

(1-1 of 1)
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May 22, 2014

As the world renowned frontrunner of enterprise e-commerce platforms, Hybris is the obvious choice for taking your online business to the next level.

Erin Riggers | TrustRadius Reviewer
Erin Riggers
Presentation Layer Architect & Development Manager
Razorfish (Marketing and Advertising, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Review Source

Implementation Rating

8
I give this an 8 instead of a 10 because in hindsight, while I am extremely happy with the platform and the things I've learned through my exposure to it, I also see so many areas for improvement in the outcome of my efforts.

My advice to front end developers working with Hybris and/or the Java stack for the first time, is to not be intimidated by it. Question everything. Trust your intuition. Do not be afraid to refactor or completely replace something that appears integral to the platform if you see a clear benefit to doing so. It's much less far reaching than you think and the core system will not come crumbling to its knees if you make broad sweeping alterations. In fact, the energy you will expend to retool your site with a new framework will grow in tandem with the amount of time you spend hesitating, and at some point may become critical enough to force your hand while simultaneously becoming risky enough to destabilize your entire project delivery. If you don't like JQuery UI, punt it. If you don't care for the Blueprint CSS framework, burn it down. Making the strategic decision to adopt the toolset that best fits your organization from the very beginning will pay off in spades.