SAP Commerce Cloud from a partner implementation perspective
May 04, 2022
I'm currently using SAP Commerce Cloud to perform implementations and customizations for our customers using B2C and B2B accelerators. Our …
SAP Commerce Cloud
Top Rated
SAP Commerce Cloud
Overview
Recent Reviews
Reviewer Sentiment
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Awards
Popular Features
View all 20 featuresProduct variations (38)
8.9
89%
Website integration (38)
8.8
88%
Product management (38)
8.5
85%
Bulk product upload (38)
8.3
83%
Reviewer Pros & Cons
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Video Reviews
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Pricing
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What is SAP Commerce Cloud?
SAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.sap.com/products/crm/e…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Alternatives Pricing
What is Salesforce Commerce Cloud?
Salesforce Commerce Cloud (formerly called Demandware) is a cloud-based eCommerce solution that touts flexibility and scalability for enterprises. It features merchandising tools, such as sorting, filtering, image zooming, and more.
What is Shopify?
Shopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.
Features Scorecard
Online Storefront
8.1
81%
Online Shopping Cart
9.1
91%
Online Payment System
9.2
92%
eCommerce Marketing
7.8
78%
eCommerce Business Management
8.5
85%
Product Details
What is SAP Commerce Cloud?
SAP Commerce Cloud is a commerce solution built mainly for large enterprises with advanced B2B, B2C, and B2B2C use cases. Users can customize the solution to meet specific needs and manage complex catalogs, products, and configurations in order to create hyper-personalized omnichannel experiences. The solution also includes comprehensive B2B commerce capabilities.
SAP Commerce Cloud Features
Online Storefront Features
- Supported: Product catalog & listings
- Supported: Product management
- Supported: Bulk product upload
- Supported: Branding
- Supported: Search & filter
- Supported: Mobile storefront
- Supported: Product variations
- Supported: Subscriptions & downloads
- Supported: Website integration
- Supported: Visual customization
- Supported: CMS
- Supported: Customer service tools
Online Shopping Cart Features
- Supported: Tax calculator
- Supported: Shipping calculator
- Supported: Checkout user experience
Online Payment System Features
- Supported: Returns & refunds
- Supported: Single-click checkout
- Supported: eCommerce security
- Supported: Credit card transaction fee
- Supported: B2B features
eCommerce Marketing Features
- Supported: Promotions & discounts
- Supported: Personalized recommendations
- Supported: SEO
- Supported: Product reviews
- Supported: Social commerce integration
- Supported: Customer registration
eCommerce Business Management Features
- Supported: Multi-site management
- Supported: Order processing
- Supported: Inventory management
- Supported: Accounting
- Supported: Shipping
- Supported: Custom functionality
Additional Features
- Supported: Easily setup and connect needed services to run the perfect commerce shop with API first approach, and microservices enabled architecture. Ensure you have the latest innovations and capabilities with continuous deployment of new features so that you can best meet the dynamic customer expectations
- Supported: Engage customers in the moment with contextually relevant shopping experiences anywhere across online and offline channels and devices. Quickly create and deliver highly engaging commerce experiences that will increase conversions and customer loyalty.
- Supported: Empower sales and service reps to respond intelligently to customers’ needs with the holistic view of the customer journey. Optimally monetize your inventory by connecting demand with supply chain. Increase customer satisfaction by responding to customer feedback and sentiments.
SAP Commerce Cloud Screenshots
SAP Commerce Cloud Videos
SAP Commerce Cloud Integrations
- Dynamic Yield
- Coveo Qubit
- Reflektion
- Algolia
- CyberSource
- Adyen
- Worldpay from FIS
- Stripe
- Braintree, a PayPal service
- Avalara
- Vertex
- SAP S/4HANA Cloud
- SAP ERP
- SAP Marketing Cloud
- SAP Sales Cloud
- SAP Service Cloud
- BloomReach
- Certona
- Solr
- Endeca
- Empathy Broker
- Twiggle
- Syste visual search
- EasyAsk
- Paymetric
- Optile
- Paybright
- Payeezy
- OpenText
- CELUM
- Tenovos
- Mirakl
- SAP Commerce Marketplace Management by Mirakl
- SAP Store Management solutions by GK
- SAP Digital Asset Management Cloud by OpenText
- SAP Paybacks and Chargebacks by Vistex
- SAP Emarsys
- SAP CPQ
- SAP Customer Data Solutions
SAP Commerce Cloud Competitors
SAP Commerce Cloud Technical Details
| Deployment Types | SaaS |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | Global |
| Supported Languages | 50+Languages |
Comparisons
View all alternatives
Frequently Asked Questions
What is SAP Commerce Cloud?
SAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.
What are SAP Commerce Cloud's top competitors?
Salesforce Commerce Cloud, Adobe Commerce (Magento Commerce), and Shopify are common alternatives for SAP Commerce Cloud.
What is SAP Commerce Cloud's best feature?
Reviewers rate Abandoned cart recovery highest, with a score of 9.5.
Who uses SAP Commerce Cloud?
The most common users of SAP Commerce Cloud are from Enterprises (1,001+ employees) and the Information Technology & Services industry.
Reviews and Ratings
(116)
Reviews
(1-25 of 42)- Popular Filters
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- Increased conversion rates.
- More capabilities to handle a large number of users.
- Increase total sales.
April 26, 2022
Easy to use, Easy to learn
- You can plan and do the deployment any time and this helps in upgrading websites & improving customer experience
- Applying promotions, offers and voucher help in increased conversion rates
- Deployment and build help in reducing IT cost
April 05, 2022
A fantastic modern E-commerce solution!
- Increased sales profit.
- Decreased cost of ownership.
- Increased engagement with the customers.
March 18, 2022
It's easy to use
- Fast time to production
- High maintaince
March 11, 2022
SAP Commerce Cloud is a great product but pricing needs to be reevaluated to make it competitive .
- Increase order value
- overall Store performance and security
March 07, 2022
SAP commerce cloud review by a Hybris Developer
- because of the ease of using the portal ..more clients are drawn towards the projects based on SAP Hybris
- infrastructure cost is reduced as the manual work is minimized and hence saves both time and energy
- order values are also increased because of the smooth and efficient management of the storefront
March 04, 2022
Get Live with SAP Commerce Cloud
- Increased Order value
- increased sales volume
- reduced IT cost
March 04, 2022
Easy to Use with Testing
- faster implementation
- slow deployment
- slow backoffice
- login issue
March 04, 2022
Satisfaction with Commerce Cloud
- High Maintenance
- Takes time for a developer to install the suite
- Quick time to production
February 28, 2022
Robust solution for long term projects
- Clients increased their conversion rates by over 15%
- Team efficiency increased 25% after we started to use SAP Commerce Cloud
February 26, 2022
Our New Life: SAP Commerce Cloud
- Campaign management: 22mTL earnings
- Vitra sales point management: 3m€ earnings
February 25, 2022
True reason to choose SAP Commerce Cloud
- It has a positive impact on my client's business and ROI is higher than expected. As orders count is increasing due to smooth and better experience.
- My current client's customers have given very positive experience about new website built on SAP Commerce Cloud.
- Due to SAP Commerce Cloud website rollout is very easy and due to it, my current client has introduced around 25 websites. As SAP Commerce Cloud logic needs to develop once and can be reused for multiple websites easily with minimal effort.
- Branding is also very easy as promotions, events can be implemented on the website easily and with minimum time.
February 24, 2022
Wish we could improve more
- Poor integration with SAP CRM for Contract management
- Lack of proper billing functionality
- open the door for Salesforce due to the lack of proper functionalities like billing
February 24, 2022
I'm satisfied
- increased conversion rate by 10%
February 24, 2022
Good for enterprise level companies with large ecommerce channel.
- Has helped us drive channel shift to ecommerce.
- Has helped us meet our customers needs for secure levels of access.
February 10, 2022
Commerce Implementation for the enterprises
- For my clients, it has streamlined the costs incurred in their IT infra as using SAP Commerce Cloud requires a lesser upfront setup
- Due to flexibility in SAP Commerce Cloud, another client was able to scale up their operations and ended up with 5x of orders in the pandemic
February 04, 2022
Sufficient and flexible for e-commerce needs.
- Improve performance when using the commerce portal to find the ideal shopping experience.
- Manage orders in order to produce income for the company.
- Assist in the promotion, marketing and sale of our products and services.
January 05, 2022
E-commerce management at maximum ease
- Increased Revenue
- Improved serviceability
- Increased market reach
December 08, 2021
Sophisticated E-commerce Software that Improves Brand SEO Rapidly Across all Search Engines
- Self-service capability allows customers to fulfill orders from anywhere at anytime.
- SAP Commerce Cloud has integrated intelligent selling tools that add merchandising and recommendations [contained] on products and services that we are promoting.
- By improving SEO results, we have gained more traffic on our website that ends up making purchases.
November 25, 2021
Creative Director’s Take on SAP Commerce
- Operational efficiency
- ROI
June 02, 2021
SAP Commerce Cloud is a game changer!
- Saves time by utilizing accelerators.
- Saves on extra resources with the ability to integrate other SAP products and additional software.
- Customizable to meet individual's needs.
May 22, 2021
As advertised: You buy what you get!
- Our funders use SAP Commerce Cloud and are happy with the experience.
- SAP Commerce Cloud allows me not to worry about the little things.
- It gets the job and work done on time.
May 22, 2021
Solid E-commerce too that scales up well
- Increase sales.
- Less abandoned carts
- More uptake from
- Customised offerings.
October 07, 2020
Digitalization Industry's Drug
- With the PCM feature included in SAP Commerce Cloud, we can easily manage the product's content and catalog. It is a very important feature for technical business units.
- The use of SOLR indexing technologies, which provide detailed product search functions in SAP Commerce Cloud, allows us to perform fast searches.
September 19, 2020
The Best Commerce Cloud Around!
- Integrated functions for content management, customization, order management, and online configuration.
- Fast implementation thanks to standardized interfaces to SAP basis system.
- Targeted customer contact based on customization.