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SAP Commerce Cloud

SAP Commerce Cloud

Overview

What is SAP Commerce Cloud?

SAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.

Read more

Learn from top reviewers

SAP Commerce Cloud drives easier operation

Rating: 10 out of 10
May 12, 2025
IncentivizedVetted ReviewVerified User
SAP Commerce Cloud is actually quick and one stop solution for businesses to operate from web, mobile or even at retail store. The best part of SAP is you are a inclusive part...
Continue reading
PRANAY PATRA
Engineer - Information Technology
SENIOR ENGINEER
ASCENDION ENGINEERING PCT LTD
SAP Commerce Cloud2 years of experience
Verified on LinkedIn

SAP Commerce Cloud An excellent B2B Ecomm Platform.

Rating: 7 out of 10
April 27, 2025
IncentivizedVetted ReviewVerified User
SAP Commerce Cloud powers our e-commerce on the website. We were looking for a platform that integrated well with our website CMS (Adobe AEM) and also one that could be used f...
Continue reading
Verified user
Manager
SAP Commerce Cloud2 years of experience

SAP Commerce Cloud WOWS!

Rating: 9 out of 10
March 20, 2025
IncentivizedVetted ReviewVerified User
FFF Enterprises, Inc. is a biopharmaceutical distributor. We allow our downstream customers to order on-line via SAP Commerce Cloud.
Continue reading
Brian Wemple
Manager - Information Technology
SAP Technical Manager
FFF Enterprises, Inc.
SAP Commerce Cloud1 year of experience

Using SAP Commerce Cloud to get the most out of your investment

Rating: 7 out of 10
March 7, 2025
IncentivizedVetted ReviewVerified User
Altogether, it was proved that the application of SAP Commerce Cloud has significant positive effects on our marketing campaigns. SAP Commerce Cloud in general has, in my opin...
Continue reading
Gonzalo Sanchez
Manager - Marketing
Head of Product Innovation
Seguros Monterrey New York Life
SAP Commerce Cloud1 year of experience

Best tool to enhance your shopping experience

Rating: 9 out of 10
January 10, 2025
IncentivizedVetted ReviewVerified User
We use SAP Commerce Cloud mainly for enabling our business to create a unique personalised and seamless shopping experience for our customers. It also provides feature rich di...
Continue reading
Verified user
Employee
SAP Commerce Cloud1 year of experience
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Video Reviews

1 video

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SAP Commerce Cloud Review: Serves As A Customizable Solution For E-commerce Needs
03:13
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Pricing

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SAP Commerce Cloud

SAP Commerce Cloud

N/A
Unavailable

What is SAP Commerce Cloud?

SAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.sap.com/products/crm/e…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

Salesforce Commerce Cloud

Salesforce Commerce Cloud

$4
per month
What is Salesforce Commerce Cloud?

Salesforce Commerce Cloud (formerly Demandware) is a cloud-based eCommerce solution that touts flexibility and scalability for enterprises. It features merchandising tools, such as sorting, filtering, and image zooming.

Shopify

Shopify

$29
per month
What is Shopify?

Shopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

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Product Demos

Commerce Cloud B2C

www.sap.com

Commerce Cloud B2B

www.sap.com

SAP Commerce Cloud Overview

www.sap.com
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Features

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

7.8
Avg 7.9

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

7.9
Avg 7.7

Online Payment System

Features related to processing online payment for eCommerce purchases.

6.4
Avg 8.3

eCommerce Marketing

Features related to marketing for eCommerce websites

6.8
Avg 7.7

eCommerce Business Management

Features related to business management and administration of eCommerce operations

8
Avg 8.1
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Product Details

What is SAP Commerce Cloud?

SAP Commerce Cloud is a commerce solution built mainly for large enterprises with advanced B2B, B2C, and B2B2C use cases. Users can customize the solution to meet specific needs and manage complex catalogs, products, and configurations in order to create hyper-personalized omnichannel experiences. The solution also includes comprehensive B2B commerce capabilities.

SAP Commerce Cloud Features

Online Storefront Features

  • Supported: Product catalog & listings
  • Supported: Product management
  • Supported: Bulk product upload
  • Supported: Branding
  • Supported: Search & filter
  • Supported: Mobile storefront
  • Supported: Product variations
  • Supported: Subscriptions & downloads
  • Supported: Website integration
  • Supported: Visual customization
  • Supported: CMS
  • Supported: Customer service tools

Online Shopping Cart Features

  • Supported: Tax calculator
  • Supported: Shipping calculator
  • Supported: Checkout user experience

Online Payment System Features

  • Supported: Returns & refunds
  • Supported: Single-click checkout
  • Supported: eCommerce security
  • Supported: Credit card transaction fee
  • Supported: B2B features

eCommerce Marketing Features

  • Supported: Promotions & discounts
  • Supported: Personalized recommendations
  • Supported: SEO
  • Supported: Product reviews
  • Supported: Social commerce integration
  • Supported: Customer registration

eCommerce Business Management Features

  • Supported: Multi-site management
  • Supported: Order processing
  • Supported: Inventory management
  • Supported: Accounting
  • Supported: Shipping
  • Supported: Custom functionality

Additional Features

  • Supported: An API first approach, to setup and connect needed services to run an commerce shop, and microservices enabled architecture.
  • Supported: Contextually relevant shopping experiences for customers across online and offline channels and devices
  • Supported: Empowers sales and service reps to respond intelligently to customers’ needs with the holistic view of the customer journey.

SAP Commerce Cloud Screenshots

Screenshot of the Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of commerce sites on two different mobile devicesScreenshot of a landing page from an e-commerce siteScreenshot of a web page with product categories and search results from an e-commerce siteScreenshot of headless commerce storefronts

SAP Commerce Cloud Videos

SAP Commerce Cloud Integrations

SAP Commerce Cloud Competitors

SAP Commerce Cloud Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported Languages50+Languages

Frequently Asked Questions

SAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.

Salesforce Commerce Cloud, Adobe Commerce, and Shopify are common alternatives for SAP Commerce Cloud.

Reviewers rate Branding and Shipping highest, with a score of 8.4.

The most common users of SAP Commerce Cloud are from Enterprises (1,001+ employees).
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Comparisons

View all alternatives
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Reviews From Top Reviewers

View all reviews
(1-5 of 83)

SAP Commerce Cloud drives easier operation

Rating: 10 out of 10
Incentivized
May 12, 2025
PP
PRANAY PATRA
SENIOR ENGINEER
ASCENDION ENGINEERING PCT LTD (Information Technology & Services, 501-1000 employees)
Vetted Review
Verified User
SAP Commerce Cloud
2 years of experience
Verified on LinkedIn
Use Cases and Deployment Scope
SAP Commerce Cloud is actually quick and one stop solution for businesses to operate from web, mobile or even at retail store. The best part of SAP is you are a inclusive part of SAP ecosystem where you can easily segregate your data for various analytics and operational purpose for better business optimization.

SAP Commerce Cloud WOWS!

Rating: 9 out of 10
Incentivized
March 20, 2025
BW
Brian Wemple
SAP Technical Manager
FFF Enterprises, Inc. (Pharmaceuticals, 501-1000 employees)
Vetted Review
Verified User
SAP Commerce Cloud
1 year of experience
Use Cases and Deployment Scope
FFF Enterprises, Inc. is a biopharmaceutical distributor. We allow our downstream customers to order on-line via SAP Commerce Cloud.

Using SAP Commerce Cloud to get the most out of your investment

Rating: 7 out of 10
Incentivized
March 07, 2025
GS
Gonzalo Sanchez
Head of Product Innovation
Seguros Monterrey New York Life (Insurance, 1001-5000 employees)
Vetted Review
Verified User
SAP Commerce Cloud
1 year of experience
View profile
Use Cases and Deployment Scope
Altogether, it was proved that the application of SAP Commerce Cloud has significant positive effects on our marketing campaigns. SAP Commerce Cloud in general has, in my opinion, a major role to play for our marketing campaigns. A broad toolkit available has allowed us to experiment and iterate decisions rapidly using data that is present.

SAP Commerce Cloud An excellent B2B Ecomm Platform.

Rating: 7 out of 10
Incentivized
April 27, 2025
Verified User
Manager in Marketing
Chemicals Company, 10,001+ employees
Vetted Review
Verified User
SAP Commerce Cloud
2 years of experience
Use Cases and Deployment Scope
SAP Commerce Cloud powers our e-commerce on the website. We were looking for a platform that integrated well with our website CMS (Adobe AEM) and also one that could be used for international e-commerce, both of which SAP's product was able to do. It was also appealing that SAP Commerce Cloud is tailored for B2B, because many e-commerce platforms lack tools geared to B2B e-commerce.

Best tool to enhance your shopping experience

Rating: 9 out of 10
Incentivized
January 10, 2025
Verified User
Employee in Engineering
Biotechnology Company, 51-200 employees
Vetted Review
Verified User
SAP Commerce Cloud
1 year of experience
Use Cases and Deployment Scope
We use SAP Commerce Cloud mainly for enabling our business to create a unique personalised and seamless shopping experience for our customers. It also provides feature rich digitally scalable solutions which we can easily deploy on our cloud premises. It really helped us to boost our revenues by almost 20%.
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