SAP Commerce Cloud (formerly SAP Hybris) Reviews

76 Ratings
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Score 7.9 out of 100

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Reviews (1-3 of 3)

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Zahit Bogus | TrustRadius Reviewer
October 07, 2020

Digitalization Industry's Drug

Score 9 out of 10
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Verified User
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Support Rating

10
We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
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Anonymous | TrustRadius Reviewer
November 29, 2019

Data Hub Underperformance

Score 1 out of 10
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1
SAP failed to provide clear support on the errors raised with the Data Hub and also they gave us wrong instructions with the servers set-up in cluster mode.
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Anonymous | TrustRadius Reviewer
November 27, 2019

SAP Data Hub within Hybris

Score 4 out of 10
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4
SAP support regarding the tool has not been clear, we had no clear responses about problems and felt kind of lost.
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Feature Scorecard Summary

Product catalog & listings (15)
8.3
Product management (16)
8.0
Bulk product upload (16)
8.4
Branding (15)
7.7
Mobile storefront (15)
7.9
Product variations (16)
8.0
Website integration (17)
7.6
Visual customization (15)
7.4
CMS (16)
7.6
Abandoned cart recovery (14)
7.9
Checkout user experience (14)
8.6
eCommerce security (14)
8.9
Promotions & discounts (17)
8.3
Personalized recommendations (15)
8.7
SEO (13)
7.7
Multi-site management (16)
8.2
Order processing (16)
8.4
Inventory management (13)
8.7
Shipping (14)
8.3
Custom functionality (17)
7.7

About SAP Commerce Cloud (formerly SAP Hybris)

hybris, an SAP Company, helps businesses around the globe sell more goods, services and digital content through every touchpoint, channel and device through their multichannel ecommerce solution, available as a SaaS or on-premise. hybris delivers "OmniCommerce," an approach providing master data management with unified commerce processes giving a business a single view of its customers, products and orders, and also its customers a single view of the business; it is built modularly and flexibly to suit needs inherent to B2B and B2C commerce. hybris' is scalable and extensible, intended to be comprehensive and complete commerce platform. Over 500 companies have chosen hybris, including global B2B sites W.W.Grainger, Rexel, General Electric, Thomson Reuters and 3M as well as consumer brands Toys“R”Us, Metro, Bridgestone, P&G, Levi's, Nikon, Galeries Lafayette, Migros, Nespresso and Lufthansa. hybris has operations in 15 countries around the globe.
Categories:  Order Management,  eCommerce

SAP Commerce Cloud (formerly SAP Hybris) Integrations

AddShoppers Social Login, OneHydra, Acquia Open Digital Experience Platform (DXP)

SAP Commerce Cloud (formerly SAP Hybris) Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows
Mobile Application:No