SAP Concur
Top Rated
SAP Concur
Starting at $9 per month
View PricingOverview
What is SAP Concur?
SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration. The product is used by over 15,000 clients.
Read moreRecent Reviews
How SAP Concur Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
View all 9 features- Corporate Card Reconciliation (31)8.181%
- Employee Expense Reporting (38)8.181%
- Payment Status Tracking (30)7.979%
- Customizable Approval Policies (29)7.777%
Reviewer Pros & Cons
View all pros & consVideo Reviews
3 videos
Ease of Use: How Concur T&E Helps Universities with Andy Fuller
02:31
Jason Cariage on How SAP Concur Works with EdTech Companies
03:20
User Review: Concur Invoice Streamlines Payment Process & Eliminates Paper Invoice for Business
03:24
Pricing
View all pricingConcur Travel and Expense
$9.00
Cloud
per report (average price)
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Starting price (does not include set up fee)
- $9 per month
Product Demos
Take a Business Trip with SAP Concur
03:40
Features
Return to navigation
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is SAP Concur?
SAP Concur captures business spending wherever and whenever
it happens. With SAP Concur, users can connect the different pieces and partners of
their expense ecosystem - integrating travel spend, ERP, accounting and card
data in to a single, cloud-based and mobile system that manages the entire
expense process from spend requests to reconciliation. The solution is designed to provide complete visibility into the user’s total spend and the transparency to see
every detail of each transaction.
SAP Concur Features
- Supported: E-receipt import
- Supported: Approval process control
- Supported: Multi-currency
- Supported: Receipt management
- Supported: Reimbursement management
- Supported: Integrated travel, expense and ERP data
- Supported: TMC data integration
- Supported: Spend control
- Supported: Mobile applications
- Supported: Reporting
SAP Concur Screenshots
SAP Concur Video
For business trips, SAP Concur mobile solutions make it easier to book travel and complete expense reports on the go. SAP Concur solutions connect to an extensive partner ecosystem to create an effortless employee experience.
SAP Concur Integrations
SAP Concur Competitors
SAP Concur Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Frequently Asked Questions
SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration. The product is used by over 15,000 clients.
SAP Concur starts at $9.
Reviewers rate Employee Expense Reporting and Corporate Card Reconciliation highest, with a score of 8.1.
The most common users of SAP Concur are from Enterprises (1,001+ employees).
Comparisons
View all alternativesCompare with
Reviews and Ratings
(1176)
Attribute Ratings
Reviews
(1-25 of 498)- Popular Filters
Companies can't remove reviews or game the system. Here's why
February 01, 2023
An excellent expense management tool
SAP Concur is used in Northern Trust as an expense management tool. Employees on a regular basis would claim their business expenses through this application. They would initiate a claim on the Concur and then an automated notification will go to the line manager for validating and approving the expense claim. Once approved by the line manager, the expense form will then be directed to the finance team who will reimburse the expense amount directly to the bank account of the individual who has raised it.
- Claim procedure is fully automated and once logged and approved, it is straight through processing.
- The tool allows claim submission for a variety of available expense options one can choose from.
- AN individual is only required to set up their bank details once and every time the claim is reimbursed it will automatically fetch the bank details updated.
- The claim form could be enahnced to limit the input fields as less as possible.
- The tool requires some bit of training for someone who will be claiming the expense for the first time.
- The "Business Purpose" is a free text field and is required to be filled couple of times i.e. once on the 'Create New claim' screen and then once you proceed further and on the 'Add expense' screen and doesn't automatically pull up from the main screen. This results in duplication.
SAP Concur has helped automate the overall expense claim for the employees in my organisation. Specially during COVID, this tool was extensively used to reimburse claims for employees on account of infrastructure support extended by the organisation. Employees have been actively claiming their internet bills on SAP Concur with the current model of hybrid working.
January 30, 2023
Review of Concur as a support agent
I support it a lot when I was with Roche RSS Malaysia. Was a Senior Analyst there and I was tasked with managing the users and any 2nd level and above issues that arose with it. We have a level 1 helpdesk team that deals with simpler issues such as password resets, how to use Concur etc.
Our team does a lot of configuration and enhancement requests for Concur related. When there are complicated issues that even our team can't resolve or know, we will log a ticket to Concur Support team (from SAP) that will help answer or assist us. It is usually a good experience working with them as they are usually very helpful. Concur is also very stable and rarely has down time or technical issues that are unforseen. Although it comes with a higher price tag but I feel it's worth it especially if it's for large companies that need to manage their travel and expense claims. Ease of use by users is a big plus for Concur.
Our team does a lot of configuration and enhancement requests for Concur related. When there are complicated issues that even our team can't resolve or know, we will log a ticket to Concur Support team (from SAP) that will help answer or assist us. It is usually a good experience working with them as they are usually very helpful. Concur is also very stable and rarely has down time or technical issues that are unforseen. Although it comes with a higher price tag but I feel it's worth it especially if it's for large companies that need to manage their travel and expense claims. Ease of use by users is a big plus for Concur.
- ease of use
- great Concur Support team that is available 24/7 globally
- able to integrate with other apps such as Grab, Tibco, SAP
- more trainings for Concur Support team members as I did met a few bad ones
- to integrate with even more applications in the future
- better integration with Hotels, Airports, etc to make claims more hassle free
- enhancements : ease to change or add new features in Concur
- reporting : able to keep expand and improve the reports that are used by accounts team
- UI : Concur keeps improve their UI and takes feedback seriously
- Concur support : great team to go to when you have difficult questions or issues.
- reporting : able to keep expand and improve the reports that are used by accounts team
- UI : Concur keeps improve their UI and takes feedback seriously
- Concur support : great team to go to when you have difficult questions or issues.
- Online Training
- In-Person Training
January 30, 2023
SAP Concur increases my productivity with Ease of Use.
As an outside Account Manager staying current with Expenses while traveling is key. SAP Concur is our go to application for capturing receipts and filling out expense reports accurately so approvals can occur quickly. It is easy to take a picture of the receipt in the application have it saved to the server and attached to the expense. All from a smart phone. This application makes business travel easy vs coming back to the office to scan receipts and email them to yourself and attaching to an expense report.
- Receipt Capture
- Expense submittals
- Documenting proof of expense
- Easier authentication into the application
- Secure access without VPN connection
- Can't think of another one
The ability to capture a receipt within the application is key. Also, attaching to an expense report is also easy. Sometimes no receipt is obtained and we need to summit a lost receipt report. Once this form is filled out a screen capture is easy to attach to SAP Concur just like it was a receipt.
January 23, 2023
SAP Concur user review
SAP Concur is a great tool for cost/expense management. As a user I have used this tool almost on daily basis to raise travel or other reimbursements. The tool is very simple to use and gives you great visibility into the complete request flow from the time you raise it and till its settled.
- Report flow
- Different sections to raise tickets and manage it
- email notification for the requests
- Its very basis looking
- Ability to pre claim and defined auto approvals for some segments
- better info on different input boxes
As mentioned earlier SAP Concur is a wonderful product to use. It is extremely capable to carry our daily ERP workflows mainly to settle travel and reimbursements made by employees. the overall flow is pretty simply and easy to use, the dashboard gives leadership great idea regarding the expenses and the approval flow becomes really simple.
January 17, 2023
SAP Concur - The Way to Concur Modern Accounting
Being a large company, we have several expenses, invoices and other reports to manage on a daily basis. SAP Concur helps us automate the expense report process and make it easier for employees to submit expenses. This helps reduce the amount of time our accounting team needs to spend processing them and ensure that all expenses are recorded accurately.
- Cost Control through real-time visibility into employees spending, including expenses by category, employee, vendor, or project.
- Automating Invoice Processing
- It can automatically extract data from receipts and invoices
- On your first time of use, its complex to set up and configure
- It relies on accurate submissions by employees which forces constant manual rechecks
We have configured it to enforce company-specific policies, which can help ensure compliance with financial regulations and internal policies. Also, its mobile capabilities make it easier for our employees on sites or other projects to submit expenses and access their travel itineraries while on the go.
December 27, 2022
In My Opinion, Difficult to Use
It is not easy to use Concur online. Takes way too long to add invoices and filter by them. It would benefit from some AI to make judgments based on the receipts. The mobile app doesn't integrate well with Microsoft sign-in, so I can't use that. Unfortunately, every corporation I've worked with has used Concur, and I don't have experience with alternatives. It manages the business problem of tracking employee expenses.
- Data recording
- Established brand
- It is just so difficult to upload receipts.
- Take too long, too manual.
Tracking and categorizing expenses.
November 28, 2022
SAP Concur makes business travel easy
Concur Travel and Expense provides a quick and efficient solution for booking a business trip and declaring the related expenses.
- Good searches
- Quickness with Expenseit functionality
- Option for Stamp Tax in Itemization
ExpenseIT is a very simple functionality that saves a lot of time for the user
November 28, 2022
Always on the move end user
Concur is used as an expense solution. It allows me and my company to manage and claim for incurred expenses in an organised manner.
- User friendly
- Enforces control
- Uses AI for receipt recognition
- Allows faster processing
- Allows easy auditing
- Allows documentation retention
- Improve receipt recognition AI
- Reduce manual inputs further
- Allow to split costs between employees
The mobile app feature with an integrated OCR has been a very useful addition.
It allows me to capture expenses on the go and then process them easily later on.
It allows me to capture expenses on the go and then process them easily later on.
November 28, 2022
Good product, outdated interface
We use it for booking travels and expenses. The integration between the two processes helps to speed up reimbursement
- Corporate Credit Card integration
- Receipts uploads via App
- Flights and Hotel bookings
Reducing travel costs and expense processing time
November 28, 2022
Concur mobile app is super useful
The Concur app is extremely handy to photograph receipts while traveling in the moment saving the hassle later. I find the application to be user friendly for the most part. I wish there were a bulk edit option to choose the location of the expense as this could be adjusted for the whole trip when it does not register.
- fields well labeled
- mobile app option a huge plus for travelers
- errors with explanations so you know what to fix
- bulk edit of expense location missing
The mobile app offering meets users with the device they use most. The features allow for missing receipt submission and comments to explain unusual expenses.
November 28, 2022
Make your life easy with Concur
I regularly use Concur Travel and Expense to book my official trips and claim back the expenses. The process is pretty smooth and addresses the business problems such as timely reimbursement of costs, approval workflow and integration with AMEX credit card.
It's easy to get travel and accommodation rates using concur and book the travel hassle-free.
It's easy to get travel and accommodation rates using concur and book the travel hassle-free.
- Sorting of hotel rates by area and relevancy
- Best travel options with relevant timings and pricing as per company policy
- Automatically fetching costs from AMEX credit card
- The user interface can be made more friendly
- There should be a robust mobile app
- Facility of chatbots
It saves time and drives efficiency with the automation of the process. This means fewer chances of errors and disputes and saving time which leads to focus on productive tasks by the employees.
November 28, 2022
I Concur With SAP's Travel Management Strategy
For expense management and reimbursments any time there is any travel in my organization for conferences or consults.
- Attachments
- Line Items
- Categories
- Input Summary
- Email Submissions
- Cleaner UX
It has helped us align employees globally with a standard practice for expense and travel management
November 21, 2022
Time saving
We can book our travels from Concur Travel and Expense: plane, train, car, and hotel
We do our travel expenses with Concur Travel and Expense app and Concur Travel and Expense web version but we can’t use only the app. Expenses need to be finalized on the web version.
We do our travel expenses with Concur Travel and Expense app and Concur Travel and Expense web version but we can’t use only the app. Expenses need to be finalized on the web version.
- Capturing expenses receipts
- Reconciliate debits on my credit card and expenses note
- Being able to handle expenses note fully on app
- Flight selections
November 21, 2022
Concur makes travel and expense management easy!
We use Concur for travel request, travel and expense management
- Self Service
- Policy Enforcement
- Mobile experience
- User interface
- Prepopulation of expense reports
- e-receipts
More efficient travel and expense management, self service and automated policy enforcement
November 17, 2022
I love ExpenseIT
I use Concur for my travel expenses and especially ExpenseIT makes the process of handling receipts very efficient.
- Expense IT
- Travel Assistant
- Credit Cart integration
- Itimizations of Hotel bills
It was a way to standardize our travel expense process.
November 17, 2022
Perfect tool for Travel and expense processes
Travel expenses. I have never experienced any issues and highly recommend the product
- Attaching pictures of invoices
- Creating a reports
- Workflow
- Change the workflow order - accounting then supervisor
It helped organiye the Travel and Expense processes from manual to fully automatic
November 17, 2022
Great product, easy to use and makes booking travel a joy!
We use Concur Travel & Expense to book business travel and claim expenses
- ease of use
- all in one app
- fast & efficient
- apple watch app integration
it simplifies the process of end users making travel arrangements and managing expenses
November 17, 2022
Continue the good work on travel and expenses
We currently use the program to book all of our travel and expenses, both using the IOS application and web based desktop edition. This has streamlined our expenses process and makes booking travel a breeze.
- Booking flights/hotel/cars all via the one interface and making the process quick and easy
- Being able to submit and manage expenses via the ios app on the go
- Keeping an audit trail of all travel and expenses
- Managing budgets for hotels and travel make it easier to stay within the company policz
- It would be great if it could interface with 3rd party apps such as uber
The features are invaluable for a large company, gone are the days of reviewing a large team to manage company expenses and providing feedback to the end user. This has helped us grow and adapt but also policy management has been great for managing stricter pricing polices due to the current climate
November 17, 2022
My Concur Travel and Expense Review
I am a user
- clear approvals
- simple collection of expense
- for travel
November 17, 2022
User's perspective
Used for travel approval and expenses
- Approval process is simplified
- German breakfast rules
- Per diem input rather confusing
November 17, 2022
All good news with Concur
Travel and recurring reimbursements
- Seamless to use
- Able to capture and leverage information stored in the system
- Updates via email
- I have not tried on Mobile but something we can more advertise
User adaptability
November 17, 2022
Concur review
We use Concur for Travel and Expense
- Easy to use
- Easy to get support
- performance on Concur Mobile
it's extremely helpful to have the mobile version so we can easily check at any time.
November 17, 2022
Easy expense management
We use Concur for expense reports, company card transactions, and personal expense reimbursement. We have around 850 employees and 13 locations across North America. We have Concur linked to our credit card bank to automatically import and assign charges.
- Reading handwritten receipt totals in the mobile app
- Linking to bank for transaction imports
- Often there are fields that randomly get copied to other expenses in a report (description is one).
- Simplify process for resolving errors and warnings
Prior to a merger, both companies had separate instances of concur. We were able to merge the two instances pretty seamlessly.
November 16, 2022
Continue the good work
The search for hotel does not work very well. sometimes you need to know the exact place to do the search
- Add expenses
- Add a new trip
- Search hotels
November 16, 2022
My Concur Travel and Expense Review
I use Concur on a regular basis to expense my travels and to book trips. It makes everything really organised and is super easy to use.
- Travel booking
- Expenses
- Uploading information
- I would like it to be more easier to upload several receipts all at once.
- I would like it to be easier to reserve your flight seats.
- I would also like there to be an option to choose card as opposed to cash.
It has saved us both time and money. It also keeps everything nicely regulated.