Overview
What is SAP Concur?
SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.
SAP Concur - speed up the Expense Reporting and Travel Planning
SAP Concur for expense and travel
Traveling with Concur
Concur rocks!!
SAP Concur Review
SAP Concur made travel and expense easy for our company!
So fast and easy!
SAP CONCUR FOR TRAVEL EXPENSE MANAGMENT
SAP Concur
Concur User Review
Concur
Concur
SAP Concur review
Concur Expense integration with SAP ECC
How SAP Concur Differs From Its Competitors
Concur Travel and Expense Integration
Concur Travel and Expense Innovation
Concur Travel and Expense Innovation
Concur Travel and Expense Customer Experience
Concur Travel and Expense Innovation
Concur Travel and Expense Customer Experience
Concur Travel and Expense Customer Experience
Concur Travel and Expense Innovation
Concur Travel and Expense Customer Experience
Concur Travel and Expense Innovation
Concur Travel and Expense Customer Experience
Concur Travel and Expense Integration
Concur Travel and Expense Innovation
Concur Travel and Expense Customer Experience
Concur Travel and Expense Innovation
Concur Travel and Expense Customer Experience
Concur Travel and Expense Innovation
Concur Travel and Expense Customer Experience
Concur Travel and Expense Customer Experience
Concur Travel and Expense Innovation
Concur Travel and Expense Customer Experience
Concur Travel and Expense Customer Experience
Concur Travel and Expense Innovation
Concur Travel and Expense Innovation
Concur Travel and Expense Customer Experience
Concur Travel and Expense Customer Experience
Concur Travel and Expense Innovation
Concur Travel and Expense Customer Experience
Concur Travel and Expense Innovation
Concur Travel and Expense Customer Experience
Concur Travel and Expense Innovation
Concur Travel and Expense Customer Experience
Concur Travel and Expense Innovation
Concur Travel and Expense Innovation
Concur Travel and Expense Innovation
Concur Travel and Expense Customer Experience
Concur Travel and Expense Integration
Concur Travel and Expense Innovation
Concur Travel and Expense Customer Experience
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Employee Expense Reporting (221)8.787%
- Customizable Approval Policies (155)8.282%
- Corporate Card Reconciliation (159)8.181%
- Payment Status Tracking (155)7.979%
Reviewer Pros & Cons
Video Reviews
3 videos
Pricing
Concur Travel and Expense
$9.00
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $9 per month
Product Demos
Concur Travel, Expense and Invoice Overview
Features
Expense Management
Expense management features
- 8.7Employee Expense Reporting(221) Ratings
Allows companies to track employee expenses to make cost-effective decisions.
- 8.1Corporate Card Reconciliation(159) Ratings
Allows companies to reconcile employee expenses with company card statements.
Payment Management
Features that allow for the management of payments across various forms of finance/accounting software.
- 8.2Customizable Approval Policies(155) Ratings
Policies for different types of approvals can be customized, sent to multiple approvers, automatically approved, etc.
- 8.2Financial Document Management(128) Ratings
Invoices, expense reports, and associated documents are stored within the platform for any future needs.
- 7.9Payment Status Tracking(155) Ratings
Tracks what stage payments are at in the process, from approval to receipt.
- 7.5Payment Audit Trail(141) Ratings
Allows admin users visibility into the entire payment process, from receiving the expense claim or invoice to the payee receiving payment.
- 7.9Duplicate Bill Detection(126) Ratings
Detects duplicate invoices or expense reports to prevent double payments.
- 7.1Advanced OCR(117) Ratings
Automatically imports information from invoices, receipts, expense reports, and other scanned documents into the platform.
- 7.7Electronic Funds Transfer(106) Ratings
Funds can be transferred via EFT as opposed to paper checks.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is SAP Concur?
SAP Concur Features
- Supported: E-receipt import
- Supported: Approval process control
- Supported: Multi-currency
- Supported: Receipt management
- Supported: Reimbursement management
- Supported: Integrated travel, expense and ERP data
- Supported: TMC data integration
- Supported: Spend control
- Supported: Mobile applications
- Supported: Reporting
SAP Concur Screenshots
SAP Concur Videos
SAP Concur Integrations
SAP Concur Competitors
SAP Concur Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(1562)Attribute Ratings
- 6.5Likelihood to Renew29 ratings
- 7.2Availability9 ratings
- 7.2Performance6 ratings
- 5.9Usability71 ratings
- 8.9Support Rating36 ratings
- 9.6Online Training4 ratings
- 8.2In-Person Training4 ratings
- 8.6Implementation Rating9 ratings
- 9.1Configurability4 ratings
- 9.6Product Scalability47 ratings
- 8.6Ease of integration47 ratings
- 8.8Vendor pre-sale4 ratings
- 8.8Vendor post-sale5 ratings
Reviews
(1-3 of 3)Great value, great potential!
- Integration
- Approval flow
- Policy management
- Alignment between expense and receipts
- Employee Expense Reporting
- 100%10.0
- Corporate Card Reconciliation
- 100%10.0
- Customizable Approval Policies
- 100%10.0
- Financial Document Management
- 100%10.0
- Payment Status Tracking
- 80%8.0
- Payment Audit Trail
- 80%8.0
- Duplicate Bill Detection
- 100%10.0
- Advanced OCR
- 100%10.0
- Central repository
- Central bookings
the integration makes a seamless transition from a manual process to a fully integrated expense reporting system. Concur integrates very well but also contains tools for analytics, reports, approval flows that are linked with workday and other Human Resources systems. Can’t imagine a business world without a system like this to manage expenses.
- Invoice management
- Bookings
- Reporting
- Invoice repository
- Reporting
- Sap s4
- Sales rep spending
- Employee travel
- Implement transfer of value for healthcare professionals
- Specific analytics
- Cloud Solutions
- Scalability
- Ease of Use
- Implemented in-house
- Third-party professional services
- Nothing in particular
- No Training
- None
- File import/export
- API (e.g. SOAP or REST)
- Javascript widgets
- AppExchange or similar marketplace
- User interface
- None
Concur - Just Go For It!
Having one system that allows every employee the same access to book travel (which automatically generates a Travel Request for approval) and process their expense reports from anywhere in the world is a major plus in this day and age. We are looking forward to rolling this out globally so we can streamline and standardize across the board. One company, one policy, one expense report product is our eventual goal and Concur helps in making that happen.
Not only does Concur have a website, they've gone mobile. Combining the Concur mobile app with ExpenseIt and TripIt (as well as others) allows for a much better travel experience for our employees and that's added value.
- With Concur, travel and expense has gone mobile. No more waiting in between trips to book additional travel or work on expense reports.
- Their open platform environment allows other business to partner with them easily.
- Once you learn who your Concur team is you can eventually accomplish just about anything you need to do in and with Concur in regards to booking travel and creating expense reports.
- While Travel Request is a good idea and Concur mobile is fantastic, the two are not working together yet. If your company requires the use of Request, it cannot be generated when booking travel in the Concur app, therefore our employees have actually had to step backwards since we implemented Request. They can no longer book airfare from the app, only from the website as that's where a Request is generated from.
- Sales to Implementation has some major room of improvement. Unfortunately you often don't know what you truly need until you're into implementation and by then it's too late as you've already signed a contract. So be as specific as possible when asking questions, even if you think it's something minor...it may turn into something major that costs extra.
Also, while Concur is pretty much tops in the US for travel and expense they are still pretty new at the game in most other companies. They are still in the learning phases, but are gaining ground. I believe they will have a lot to offer globally within 5 years.
- Increased efficiency with the overall expense reporting process.
- Faster workflow and processing of expenses from report submission to reimbursement.
- The only negative impact I can think of is all on the administrative side, so nothing that end users would notice.
- Data Data Data
- Expense report processing
- Mobility
- Provide an Expense Dashboard to upper management
- Automated reports to end users reminding them of unsubmitted expenses they need to address.
- We will be rolling out Concur Expense first globally, then will follow that with Concur Travel
- Implemented in-house
Phase 3 - Currently in the process of implementing Concur Expense and Request to EMEA
Phase 4 - Will implement the remaining countries for Concur Expense
Phase 5 - Will implement Concur Travel globally
- What you buy from the Sales department is not always what you get come implementation time. The contracts are too vague, so ask for specifics on absolutely everything.
- Participation in training sessions, or lack there of really.
- Travel and Expense have separate implementation teams, but we didn't learn this until after we started with implementation
- Each department at Concur is separate from the next. They are still working on cross-training: Expense, Travel, Request, Mobile, Invoice, Reporting Services, Audit Services.....they are all separate from each other
A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
It is my understanding that some of the User Support Desk employees do not have the level of knowledge needed for some the calls and questions they receive. Clients look forward to improvements in this area by Concur.
- Booking travel is as easy as going onto any travel booing site.
- Concur mobile is super easy to use as it's what multiple generations use for every day life anyway.
- The ExpenseIt app for US/Canada is pretty slick. Our employees are liking this one. Just waiting for advances in other languages.
- Having to wait for everything to pull into Concur so an employee can do an expense report - they wait on cc charges to import, they wait on e-receipts, they wait on other smart expense items. In this instant gratification world we live in these days, it's hard for the end user to wait so they end up submitting expense reports without all the pieces
- Reporting. If you want something other than the canned, standard reports, you pretty much have to pay extra for Concur Reporting services.
Why no one can really compare with Concur
- Integration in to Anything. Concur will integrate into almost any package in the world. Making manual journal entries from outside systems a thing of the past. There are a robust set of API's that will accommodate the quick books install and easily handle the SAP / Oracle install.
- Travel: Once your rules are in place for travel management Concur not only takes care of all the work, it will enforce the rules. If a flight is 500 dollars cheaper and it see that you still selected a flight with your preferred carrier, your superior is notified and you have to explain why. That's one feature that could pay for the install in most companies.
- Mobile: The mobile suite of products will impress anyone. The ease of use and simplistic yet elegant design of the mobile apps assure a high adoption rate by all.
- Workflow: Few competitors can rival Concur's rule based engine. These rules make things like SOX easy to evidence.
- Compliance: Audits can be cheaper and cost of concur used to offset them. How? Because concur can go directly to many of the vendors and provide evidence (Receipt) with out an end user being able to manipulate it, the sample sizes chosen in an audit will be smaller. That's a small item but there are many others that are too exhaustive for this review. Summed up though, the system is closed end to end from and audit POV and that means smaller samples can be taken and that results in a cheaper audit. All of the BIG FOUR firms are extremely familiar with Concur and that makes things easier as well. Our particular partner (ENY) already had scripts that could read from concur. Again, making it faster and cheaper for the audit. This is perhaps one of the areas that are most often overlooked.
- Finding a weakness in Concur is hard. Concur implementation could be challenging for companies with NO IT department. How many very small companies don't have the expertise to integrate into their accounting package? The likely scenario is that they are so small they would not need it.
- Again, finding a weakness is difficult in Concur. If I could dig enough into the development, I may find a bug or two, but top to bottom the product is as strong as you will find.
- Concur allowed the company to close a full day faster. So many times, companies are rushing through the month end close. Concur allowed the process to be done one full day sooner. This was a huge win that many thought was possible but were not willing to use as ROI until it was confirmed.
- EFFICIENCY: Previously many reports were done and were consistently late, and mis-categorized. Because Concur can book expenses almost 'on the fly' for users and the accounting department, it was able to almost completely eliminate reports that were chronically late by the same individuals....Translation: Concur was easy to use, Adoption was 100% and reports were instantly sent in.
- Adoption: Many times, companies use software and do not receive a high adoption rate. With concur, you will have 100% adoption. The excel sheets go away and executives can even do their own expense reports because to the ease and simplicity of creating a report.
Executive Summary: Individually one package may rival Concur in one area or another. Collectively I don't a package that has the same abilities.
- Vendor implemented
- A couple of items came up for the 'pick up' of files that are sent to Concur. These are normal firewall issues.
- There were a couple of items that I consider user error. These were users looking for reporting items that are not native to concur reporting. These are user education issues.
- Travel: Give the details of your trip (It remembers all of your locations, how you pay, FF numbers) Concur shows you the options and your travel is complete. Pick a flight that is X% higher than the lowest (The company decides X) and you have to email your manager why you chose that particular one!
- Mobile: If you are out and have expenses, take pic with your phone and viola, you have submitted them to Concur to be matched in your company credit card.
- Reporting: IF you like congnos and the ability to practically report against anything, then you will enjoy the reporting side.
- I personally did not have any issues with cumbersome items. I can see that for some there could be an issue if you have never used SaaS based software and have a bunch of spreadsheets to complete when in the mapping of the Concur to Accounting package with the integration.
- If a smaller company does not know how to implement SSO (Single Sign on) I suppose it could seem challenging. I would not say this is a Concur issue though. SSO was a breeze for us in the install. I am trying to be fair here.