Skip to main content
TrustRadius
SAP Concur

SAP Concur

Overview

What is SAP Concur?

SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

Read more
Recent Reviews

TrustRadius Insights

Seamless Integration: Users have praised the tool for its seamless integration of online booking functionality, making it easy to book …
Continue reading

SAP Concur EXP

10 out of 10
June 24, 2024
Incentivized
We use SAP Concur to log in all travel expenses on our employee expense accounts. The URL/App is very easy to use, we have self guided …
Continue reading

Review on Concur

10 out of 10
June 20, 2024
Incentivized
We use SAP Concur as our employee expense report tool to send info to SAP Accounts Payables to get paid. It is web based. The product …
Continue reading

Great Software.

9 out of 10
June 11, 2024
Incentivized
We use Concur to control all travel-related expenses and travel bookings. It's used in different countries. Concur has helped us simplify …
Continue reading

Concur Review

7 out of 10
June 05, 2024
Incentivized
It is being used to act as a travel agent to book flights, cars, and hotels. It is also being used as our expense report system in which …
Continue reading

Good software

8 out of 10
April 16, 2024
Use it for expenses management. It helps us submit track and approve expenses which us especially useful from cell phones with the app. I …
Continue reading

Concur Review

7 out of 10
April 10, 2024
Incentivized
I use it primarily for expense management and tracking, the main business problem is the need for an effective and efficient expense …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 9 features
  • Employee Expense Reporting (235)
    8.7
    87%
  • Customizable Approval Policies (168)
    8.0
    80%
  • Corporate Card Reconciliation (171)
    7.9
    79%
  • Payment Status Tracking (168)
    7.8
    78%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

3 videos

Ease of Use: How Concur T&E Helps Universities with Andy Fuller
02:31
Jason Cariage on How SAP Concur Works with EdTech Companies
03:20
User Review: Concur Invoice Streamlines Payment Process & Eliminates Paper Invoice for Business
03:24
Return to navigation

Pricing

View all pricing

Concur Travel and Expense

$9.00

Cloud
per report (average price)

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $9 per month
Return to navigation

Product Demos

Concur Travel, Expense and Invoice Overview

YouTube
Return to navigation

Features

Expense Management

Expense management features

8.3
Avg 8.0

Payment Management

Features that allow for the management of payments across various forms of finance/accounting software.

7.8
Avg 8.1
Return to navigation

Product Details

What is SAP Concur?

SAP Concur captures business spending wherever and whenever it happens. With SAP Concur, users can connect the different pieces and partners of their travel and expense ecosystem - integrating travel spend, ERP, accounting and card data in to a single, cloud-based and mobile system that manages the entire expense process from spend requests to reconciliation. The solution is designed to provide complete visibility into the user’s total spend and the transparency to see every detail of each transaction.

SAP Concur Features

  • Supported: E-receipt import
  • Supported: Approval process control
  • Supported: Multi-currency
  • Supported: Receipt management
  • Supported: Reimbursement management
  • Supported: Integrated travel, expense and ERP data
  • Supported: TMC data integration
  • Supported: Spend control
  • Supported: Mobile applications
  • Supported: Reporting

SAP Concur Screenshots

Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app

SAP Concur Videos

This short demo describes the benefits of Concur Expense, including the time saving mobile function of ExpenseIt, and how partner with apps, like Uber or hotels, make reports. Tracking expenses, workflow process and reporting is also reviewed.
SAP Concur offers a way to simplify invoice-based spending, accelerate accounts payable processing, and gain visibility and control into spend. Concur Invoice automates the invoice management process.

SAP Concur Integrations

SAP Concur Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

SAP Concur starts at $9.

Anybill, Emburse Nexonia, and Emburse Chrome River are common alternatives for SAP Concur.

Reviewers rate Employee Expense Reporting highest, with a score of 8.7.

The most common users of SAP Concur are from Enterprises (1,001+ employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(1589)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Seamless Integration: Users have praised the tool for its seamless integration of online booking functionality, making it easy to book travel accommodations and manage expenses efficiently. The convenience of booking flights, hotels, and other travel arrangements in one place has been highlighted as a key benefit by reviewers.

Expense Management Efficiency: Reviewers appreciate the tool's efficient expense management capabilities, including smooth expense report submission and receipt data storage features. Some users have mentioned how these features have helped them reduce unnecessary travel expenses and streamline the overall reporting process.

Notification Alerts: The notification alerts feature has been well-received by users for providing timely updates and reminders related to travel and expense tasks. Many users find these alerts helpful in staying on top of their travel plans and ensuring the timely submission of expense reports.

Slow Support Ticket Resolution: Users have consistently expressed dissatisfaction with the slow resolution of support tickets, impacting their overall experience. They have highlighted instances where delays in ticket responses have hindered their ability to address urgent issues promptly.

Confusing User Interface: Reviewers commonly pointed out that the user interface is confusing and in need of enhancements to improve usability. Specific suggestions included simplifying menu structures, providing clearer navigation cues, and ensuring consistency in design elements throughout the platform.

High Cost of Deployment: Users have expressed their disappointment with SAP Concur's high cost. Users feel that the product has a high cost for the products offered.

Attribute Ratings

Reviews

(1-25 of 708)
Companies can't remove reviews or game the system. Here's why
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Security, MFA, SSO
  • Expense and travel features
  • P-card, CBS
  • User setup integration
  • Field mapping between S4 and concur integration
  • position, employee, user management through integration (auto)
June 24, 2024

SAP Concur EXP

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • User friendly interface
  • Easy to follow policy around the platform
  • immediate payments back to employees on their expenses
  • Audit ready, compliant
  • Walkthrough tips popping out maybe?
  • Less cost for what the product does
  • Employee expense accounts require standard Master data, it should self validate to avoid errors?
June 20, 2024

Review on Concur

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Concur APP allows user to take receipts with cell phone and upload
  • Concur can itemized hotel charges, breaking down to city, state taxes etc.
  • Concur can be integrated to SSO using single sign on
  • Concur desktop and app are integrated. data is saved in the cloud, so can pick up from desktop version or app any time
  • on hotel itemization, Concur only breaks down hotel expense to 2-3 taxes, some cities charges more than 3 different types of taxes on the room charge, so I had to add some taxes together
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It streamlined our travel, expense and reimbursement process
  • it provide us real-time visibility on expenses
  • it helped us to get rid of repetitive work
  • it helped us to reduce human errors
  • Costlier solution
  • user interface keeps changing after update
  • proper training is required
June 11, 2024

Great Software.

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Credit cards transactions.
  • Email reminders.
  • Audit trail.
  • Separate expenses (VAT).
  • More friendly for reporting.
  • Approvals in the app.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Platform is simple, easy to use, and looks clean!
  • SAP Concur provides seamless approval flows to make the approval/payout process easy for the supervisors & our payroll team
  • SAP Concur provides & requires two-factor authentication, which adds a layer of comfort for security purposes
  • Sometimes the roll out of new things (two factor authentication as an example) doesn't come with much notice or communication
  • The site updates often, which is a good thing-but also can be annoying to "re-learn" where to navigate to
  • N/A
June 05, 2024

Concur Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Organized expenses
  • Easy to itemize
  • The app could be a little more in tuned with online
  • Some of the coding gets complicated when making a report
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Smooth filling and submission of expense report
  • Stores receipt data which can be used again
  • gets notification alerts.
  • Options to see older expense report should be on front page and user friendly to pull out the data
  • Character limit in comments section need to increase so that we can provide proper justifications
April 16, 2024

Good software

Score 8 out of 10
Vetted Review
Verified User
  • Receipts management
  • Quick selection of cost centres
  • Mobile functionality
  • Internal org process complications can make app seem worse
  • Easier receipt to expense recognition
April 10, 2024

Concur Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Optical Character Recognition (OCR) for Receipt Processing
  • Expense Categorization
  • Mobile Capabilities
  • The overall process of linking expenses to projects and clients is a bit convoluted and could use some streamlining
  • The expense management workflows, could be further streamlined and simplified
  • When using the software on a computer there are too many options and fields, which can lead to confusion
  • The user interface may not be very nice
April 01, 2024

Go SAP Concur

Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Reimburse
  • Report
  • Support
  • AI driven itemized expense
  • Advanced bursting reports
  • Easy to access the raw data.
March 31, 2024

SAP Concur Review

Bunty Kumar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Travel Management
  • Expense reimbursement
  • invocie submission process flow
  • Improving the user interface and experience could enhance usability and reduce the learning curve for employees.
  • While SAP Concur offers a mobile app for expense management on-the-go, users have reported limitations in functionality compared to the desktop version
  • While SAP Concur allows organizations to configure expense policies, some users find the policy configuration options to be rigid and limited.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • ExpenseIt using OCR to read receipts and create expenses for employees
  • Allowing administrators to write audit rules that create alerts for our users.
  • Audit rules are very powerful, but there is a lot more that can be done with them. More fields should be available for use, and more triggers. Request and Expense are both missing usability that the other has in audit rules
  • More consistent vocabulary used throughout the system and it's modules.
  • Better documentation, with more consistent vocabulary.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Expense Reporting
  • Travel Planning
  • Integration with Finance / Journal Entry Postings
  • Travel Planning / Airlines Schedules selection
  • Expense Identification / User Interface
  • Mass Update, e.g. Cost Center Updates
Return to navigation