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SAP Concur

SAP Concur

Overview

What is SAP Concur?

SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

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Recent Reviews

Good software

8 out of 10
April 16, 2024
Use it for expenses management. It helps us submit track and approve expenses which us especially useful from cell phones with the app. I …
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Concur Review

7 out of 10
April 10, 2024
Incentivized
I use it primarily for expense management and tracking, the main business problem is the need for an effective and efficient expense …
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Go SAP Concur

6 out of 10
April 01, 2024
Incentivized
My team is supporting the corportate travel program. We heavily rely on the SAP Concur to manage the business travel expense. There are …
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Concur rocks!!

9 out of 10
March 22, 2024
Incentivized
SAP Concur seamlessly integrates our Corporate Card transactions and Expense Reports with SAP. Concur UI, workflow and the feature list is …
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So fast and easy!

10 out of 10
March 22, 2024
Incentivized
We use SAP Concur for our travel and expense submission. I work for a class I railroad, so all of the field workers (railroaders) must use …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 9 features
  • Employee Expense Reporting (226)
    8.7
    87%
  • Customizable Approval Policies (159)
    8.2
    82%
  • Corporate Card Reconciliation (163)
    8.0
    80%
  • Payment Status Tracking (159)
    7.9
    79%

Reviewer Pros & Cons

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Video Reviews

3 videos

Ease of Use: How Concur T&E Helps Universities with Andy Fuller
02:31
Jason Cariage on How SAP Concur Works with EdTech Companies
03:20
User Review: Concur Invoice Streamlines Payment Process & Eliminates Paper Invoice for Business
03:24
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Pricing

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Concur Travel and Expense

$9.00

Cloud
per report (average price)

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $9 per month
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Product Demos

Concur Travel, Expense and Invoice Overview

YouTube
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Features

Expense Management

Expense management features

8.4
Avg 8.0

Payment Management

Features that allow for the management of payments across various forms of finance/accounting software.

7.8
Avg 8.0
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Product Details

What is SAP Concur?

SAP Concur captures business spending wherever and whenever it happens. With SAP Concur, users can connect the different pieces and partners of their travel and expense ecosystem - integrating travel spend, ERP, accounting and card data in to a single, cloud-based and mobile system that manages the entire expense process from spend requests to reconciliation. The solution is designed to provide complete visibility into the user’s total spend and the transparency to see every detail of each transaction.

SAP Concur Features

  • Supported: E-receipt import
  • Supported: Approval process control
  • Supported: Multi-currency
  • Supported: Receipt management
  • Supported: Reimbursement management
  • Supported: Integrated travel, expense and ERP data
  • Supported: TMC data integration
  • Supported: Spend control
  • Supported: Mobile applications
  • Supported: Reporting

SAP Concur Screenshots

Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app

SAP Concur Videos

This short demo describes the benefits of Concur Expense, including the time saving mobile function of ExpenseIt, and how partner with apps, like Uber or hotels, make reports. Tracking expenses, workflow process and reporting is also reviewed.
SAP Concur offers a way to simplify invoice-based spending, accelerate accounts payable processing, and gain visibility and control into spend. Concur Invoice automates the invoice management process.

SAP Concur Integrations

SAP Concur Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

SAP Concur starts at $9.

Anybill, Emburse Nexonia, and Emburse Chrome River are common alternatives for SAP Concur.

Reviewers rate Employee Expense Reporting highest, with a score of 8.7.

The most common users of SAP Concur are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(1567)

Attribute Ratings

Reviews

(1-25 of 36)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I never had any issue that required support while using Concur, so I don't really have a clear opinion regarding this topic. What I can say is that when using it I never had a bad experience, or issue which is already a great thing to be valued or considered as proactive support.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I am not part of the implementation or the support team for Concur Expenses but I have seen some message from service desk saying that it was down at some point and seems like they were able to solve the issue quite fast so based on that, it seems support does a good job.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The support representatives are generally helpful but have sometimes provided bad or incomplete information or have created breaking changes in the production site without prior notice. Overall, we've been happy with our customer support experience.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have not used support personally, however I work closely with our Accounting Department who seems to use the support team quite a bit and I have not heard many complaints. I do appreciate that the site includes training modules which allow for a new user to learn how to use Concur correctly (I used these on my first time using Concur). It would be nice if we had online customer support instead of having to search for answers, but otherwise the current support system works fine.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I'm not in charge of managing the tool but as far as I know, as a user, there are no complaints from the IT team with Concur support team each they have needed their help. As per their conversations, they've been helpful and provided a solution on time.
Eddie Moncayo, MBA, SWP, RACR | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Support for the tool from the vendor is solid, but as with many other tools, when dealing with support from internal support teams, the experience will largely vary based on the experience of your internal IT support teams.
November 22, 2019

Concur Expense Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am personally not in the area of supporting Concur solution, but overall I have heard reasonable good feedback from the team who is supporting the solution.
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