SAP Crystal

SAP Crystal

About TrustRadius Scoring
Score 7.9 out of 100
SAP Crystal

Overview

Recent Reviews

SAP Crystal Report Review

9
May 01, 2021
This tool is amazing for reporting. You can generate reports from different types of data sources easily. We are using this tool in the …

First time caller, long time user.

10
October 25, 2020
We use it as our main reporting tool as part of our software application for all internal and external reports.
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SAP Crystal overall satisfaction

7
March 31, 2020
SAP Crystal is being used by my organization to generate all kinds of reports across the entire organization. The company has been using …
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Crystal Delivers Thousands of Reports Per Week

8
February 18, 2020
We use Crystal Reports to generate over 200 standard reports for various data topics from our record-keeping system. These reports can be …
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Decent reporting tool

8
February 15, 2020
I used SAP Crystal for report visualization. The graphs in the tool are outstanding with strong information telling ability combining with …
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SAP Crystal Reports review

7
February 15, 2020
We use SAP Crystal to automate and generate a set of reports that are usually exported as PDF files directly to the user's email inboxes. …

Powerful document and report automation

9
January 10, 2020
We use SAP Crystal to generate documents in our ERP system for things such as sales, purchasing, invoice, manufacturing documents, and …
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SAP Crystal Review

7
January 08, 2020
Crystal is used enterprise-wide for pixel-perfect reporting. We have both on-demand reporting use cases, and scheduled reporting via email …
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Crystal

8
December 11, 2019
We use SAP Crystal reports inside our BI reporting in SAP Business Objects. We have multiple reporting options inside the Analytics, and …
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One of my top rated reporting systems.

10
December 07, 2019
SAP Crystal Reports software is used within the organization for creating reports from several hundred external resources. I would not say …
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Reviewer Sentiment

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Awards

TrustRadius Award Top Rated 2020
TrustRadius Award Top Rated 2019

Popular Features

View all 28 features

Publish to PDF (132)

9.3
93%

Report sharing and collaboration (119)

9.1
91%

Report Formatting Templates (116)

9.0
90%

Formatting capabilities (134)

8.9
89%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Upgrade Version to SAP Crystal Reports 2020

$295

On Premise
per single user license

SAP Crystal Reports 2020 64-Bit

$495

On Premise
per single user license

SAP Crystal Reports 2016 32-Bit

$495

On Premise
per single user license

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttp://www.sapstore.com/solutions/99013…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

BI Standard Reporting

8.7
87%

Ad-hoc Reporting

8.7
87%

Report Output and Scheduling

9.1
91%

Data Discovery and Visualization

7.9
79%

Access Control and Security

8.6
86%

Mobile Capabilities

8.4
84%

Application Program Interfaces (APIs) / Embedding

7.9
79%

Product Details

What is SAP Crystal?

SAP Crystal Reports and SAP Crystal Server are designed to help users create pixel-perfect, richly formatted, and dynamic reports from virtually any data source – delivered in dozens of export formats, in up to 24 languages. SAP Crystal Reports is a production reporting tool designed to turn almost any data source into interactive, actionable information that can be accessed offline or online, from applications, portals and mobile devices. SAP Crystal Server enables self-service access to reports, dashboards, and data exploration within a secure infrastructure.

SAP Crystal Features

BI Platform Features

  • Supported: Administration via Web Interface
  • Supported: Live Connection to External Data
  • Supported: Snapshot of External Data
  • Supported: OLAP (Pre-processed cube representation)
  • Supported: ROLAP (SQL-layer querying)
  • Supported: Multi-Data Source Reporting (Blending)
  • Supported: Data warehouse / dictionary layer

Supported Data Sources Features

  • Supported: MS Excel Workbooks
  • Supported: Text Files (CSV, etc)
  • Supported: Oracle
  • Supported: MS SQL Server
  • Supported: IBM DB2
  • Supported: Postgres
  • Supported: MySQL
  • Supported: ODBC
  • Supported: EMC Greenplum
  • Supported: HP Vertica
  • Supported: SAP Hana
  • Supported: Teradata
  • Supported: Salesforce
  • Supported: SAP

BI Standard Reporting Features

  • Supported: Pixel Perfect reports
  • Supported: Customizable dashboards
  • Supported: Report Formatting Templates

Ad-hoc Reporting Features

  • Supported: Drill-down analysis
  • Supported: Formatting capabilities
  • Supported: Integration with R or other statistical packages
  • Supported: Report sharing and collaboration

Report Output and Scheduling Features

  • Supported: Publish to Web
  • Supported: Publish to PDF
  • Supported: Output Raw Supporting Data
  • Supported: Report Versioning
  • Supported: Report Delivery Scheduling
  • Supported: Delivery to Remote Servers

Data Discovery and Visualization Features

  • Supported: Location Analytics / Geographic Visualization

Access Control and Security Features

  • Supported: Multi-User Support (named login)
  • Supported: Role-Based Security Model
  • Supported: Multiple Access Permission Levels (Create, Read, Delete)
  • Supported: Report-Level Access Control
  • Supported: Table-Level Access Control (BI-layer)
  • Supported: Field-Level Access Control (BI-layer)
  • Supported: Single Sign-On (SSO)

Mobile Capabilities Features

  • Supported: Responsive Design for Web Access
  • Supported: Mobile Application
  • Supported: Dashboard / Report / Visualization Interactivity on Mobile

Application Program Interfaces (APIs) / Embedding Features

  • Supported: Javascript API
  • Supported: Java API
  • Supported: Themeable User Interface (UI)
  • Supported: Customizable Platform (Open Source)

SAP Crystal Screenshots

Pixel-perfect reporting solutionRefresh with a clickBuild pixel-perfect documentsConnect to all data sourcesUse drag and dropBuild interactive reportsExport to popular formats

SAP Crystal Videos

SAP Crystal Solutions: The Mobile Worker Use Case
SAP Crystal Solutions: Identify and Eliminate Clutter in Your Visualizations
SAP Crystal Solutions: How to Buy SAP Crystal Reports Digitally

SAP Crystal Downloadables

SAP Crystal Integrations

  • SAP Crystal Reports for Visual Studio
  • SAP Crystal Reports for Eclipse

SAP Crystal Competitors

SAP Crystal Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish, French, German, Japanese, Spanish, Simplified Chinese, Italian, Dutch, Russian, Korean, Traditional Chinese, Portuguese, Swedish, Polish, Danish, Norwegian, Finnish, Thai, Czech, Hungarian, Slovakian, Turkish, Romanian, Slovenian

Comparisons

View all alternatives

Frequently Asked Questions

What is SAP Crystal?

SAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.

What is SAP Crystal's best feature?

Reviewers rate Publish to PDF highest, with a score of 9.3.

Who uses SAP Crystal?

The most common users of SAP Crystal are from Mid-sized Companies (51-1,000 employees) and the Information Technology & Services industry.

Reviews

(1-25 of 118)
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Akhilesh Arya | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
SAP Crystal reports are generally in more formatted way where you can design header according to your requirements and data will be fetched from the data source accordingly. According to my analysis this is the only thing when required i'll be happy to use SAP Crystal report instead of power BI.
Score 9 out of 10
Vetted Review
Verified User
Review Source
SAP Crystal Reports contains all the reporting capabilities of the above peer technologies. There is not a single capability of the above tools which is not available in Crystal report. But Crystal being an offering SAP fares and performs best for SAP integrated source systems. Even it also provides seamless connectivity from data sources.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Qlik Sense and Qlik View are all good tools and provide similar views and analyses like SAP Crystal. However, SAP Crystal is quite easy to use and more intuitive for people who have no background with coding and cloud-based tools. The ability to automate generating and sending reports is setting the tool apart.
Gene Baker | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We found that Crystal was a little more intuitive to our team members than the other products. All of the products were excellent choices but we liked the ability to code stored procedures to gather our data. While each product has very similar features, we went with Crystal given how long it has been on the market, the ease of finding developers skilled in Crystal and the fact that we've used it since 2003. We have evaluated many products over the years as we look for new features but always stay with Crystal. Another key feature was how we can schedule reports and generate and deliver them to our customers. Each week we generate thousands of reports without issue.
February 15, 2020

Decent reporting tool

Score 8 out of 10
Vetted Review
Verified User
Review Source
Qlik is better in terms of reading data from different sources but it doesn’t have the auto doc ability like SAP Crystal Tableau. It is a decent visualization tool but doesn’t have the same ability in terms of rendering output reports into a suitable format. Plus the cost of Tableau is quite high.
Score 9 out of 10
Vetted Review
Verified User
Review Source
For automating documents and reports, I personally believe there is no better solution. However, for the sheer fact, it can't compare/combine two sources, I'd recommend pairing it with another BI tool. For example, Qlik, whereby you can create dashboards and compare multiple data sources but lacks the document automation. Another option would be to look into Tableau or Power BI.
January 08, 2020

SAP Crystal Review

Score 7 out of 10
Vetted Review
Verified User
Review Source
We originally purchased Crystal as it aligned with our vendors' recommendations for reporting. We have since started to focus our development on more self-service and dashboard-type tools (like QlikView, Qlik Sense, and similar). These tools are more mature and capable than standard reporting tools in general, but not specific to Crystal.
Jesus Chacon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We develop our desktop applications in Visual Studio IDE, we use SQL Server as a database engine, and the reports are managed by SAP Crystal since it does not limit us when it comes to displaying data. It supports all kinds of information from images and graphics.
Score 9 out of 10
Vetted Review
Verified User
Review Source
For standard pixel perfect reporting, our company still uses Crystal Reports. It allows us to continually provide standard reporting to our clients. For dashboards, we are moving towards Microsoft Power BI. Power BI allows similar collaboration, but generally has better features for dashboards. Power BI also allows us to publish multiple reports and dashboards into a single app for our end users.
Miguel De La Garza Rodriguez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Fully integrates into SAP B1 menus, it is the only reporting tool that fully integrates with B1 client, otherwise if you dont run SAP you can have all the reporting power and run reports from the crystal report viewer tool but you will not have menu like reports and you will need to do some customization to achieve menu like reports
Score 3 out of 10
Vetted Review
Verified User
Review Source
As I stated in the previous question, the SQL Server reporting engine provides necessary scheduling services to allow for employee self-service. It also supports granular security, based upon active directory, to control who can see which report. SAP Crystal is still superior when it comes time to produce a highly formatted report. If it is any time after 2005, I would skip Crystal.
Frank Hunt | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Crystal offered a more straightforward implementation for our situation. While Tableau offers well-designed reports, the overall functionality regarding data manipulation and analysis is behind Crystal.

Compared to MS Excel, the possibilities of Crystal are virtually endless, providing a completely new and fresh view over the performance of the company as a whole.
December 06, 2018

SAP Crystal Review

Score 8 out of 10
Vetted Review
Verified User
Review Source
I didn't make the decision in terms of selecting the software for the department. However, SAP Crystal is a great tool for a medium size department to increase their efficiency. There might be a different software on the market but I haven't used any similar software except Excel spreadsheet for similar work.
Score 6 out of 10
Vetted Review
Verified User
Review Source
We actually have all 3 in place and all 3 are used in different situations. Some are bundled with certain products so we continue to use them. Others such as BI from Microsoft are stand alone and allow for easier data visualizations than SAP Crystal does. We chose SAP Crystal because it came bundled with our ERP software.
Damien Dolan | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
We didn't so much evaluate them as use them side by side. Crystal was already here so we didn't replace it or think to replace it. We just added other programs that do things better. Both Power B and Dynamics are good at visualizing data in charts. Crystal is the workhorse
Dell Stinnett-Christy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I have done a little bit in Microsoft SSRS and a bunch in SAP Web Intelligence (Webi). Both of those are good at what they do. Like Crystal, SSRS is more technical. Webi is great for quick ad-hoc reports or data analyses. But with Crystal I can easily do things like picture-perfect form letters and other types of operational reporting.
Tom Fragale | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
PowerBI is starting to replace Crystal Reports. PowerBI is a Microsoft tool. It also brings different types of data in to the same report. PowerBi allows for more data types than Crystal does. Crystal Reports allows you to create formulas easier than PowerBI does. I am very familiar with both tools.