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SAP Crystal

SAP Crystal

Overview

What is SAP Crystal?

SAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.

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Recent Reviews

Decent reporting tool

8 out of 10
February 15, 2020
Incentivized
I used SAP Crystal for report visualization. The graphs in the tool are outstanding with strong information telling ability combining with …
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SAP Crystal Review

7 out of 10
January 08, 2020
Incentivized
Crystal is used enterprise-wide for pixel-perfect reporting. We have both on-demand reporting use cases, and scheduled reporting via email …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 29 features
  • Publish to PDF (131)
    10.0
    100%
  • Report sharing and collaboration (118)
    10.0
    100%
  • Report Formatting Templates (115)
    10.0
    100%
  • Formatting capabilities (133)
    10.0
    100%

Reviewer Pros & Cons

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Pricing

View all pricing

Upgrade Version to SAP Crystal Reports 2020

$295

On Premise
per single user license

SAP Crystal Reports 2020 64-Bit

$495

On Premise
per single user license

SAP Crystal Reports 2016 32-Bit

$495

On Premise
per single user license

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttp://www.sapstore.com/solutions/99013…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Software TRAIL DEMO SAP Crystal Reports 2013

YouTube

SAP Crystal Dashboard Design - Demo video

YouTube
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Features

BI Standard Reporting

Standard reporting means pre-built or canned reports available to users without having to create them.

9.3
Avg 8.2

Ad-hoc Reporting

Ad-Hoc Reports are reports built by the user to meet highly specific requirements.

9.6
Avg 8.1

Report Output and Scheduling

Ability to schedule and manager report output.

9.4
Avg 8.4

Data Discovery and Visualization

Data Discovery and Visualization is the analysis of multiple data sources in a search for patterns and outliers and the ability to represent the data visually.

8
Avg 8.1

Access Control and Security

Access control means being able to determine who has access to which data.

8.6
Avg 8.6

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

8.4
Avg 7.9

Application Program Interfaces (APIs) / Embedding

APIs are a set of routines, protocols, and tools for used for embedding one application in another

7
Avg 7.9
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Product Details

What is SAP Crystal?

SAP Crystal Reports and SAP Crystal Server are designed to help users create pixel-perfect, richly formatted, and dynamic reports from virtually any data source – delivered in dozens of export formats, in up to 24 languages. SAP Crystal Reports is a production reporting tool designed to turn almost any data source into interactive, actionable information that can be accessed offline or online, from applications, portals and mobile devices. SAP Crystal Server enables self-service access to reports, dashboards, and data exploration within a secure infrastructure.

SAP Crystal Features

BI Platform Features

  • Supported: Administration via Web Interface
  • Supported: Live Connection to External Data
  • Supported: Snapshot of External Data
  • Supported: OLAP (Pre-processed cube representation)
  • Supported: ROLAP (SQL-layer querying)
  • Supported: Multi-Data Source Reporting (Blending)
  • Supported: Data warehouse / dictionary layer

Supported Data Sources Features

  • Supported: MS Excel Workbooks
  • Supported: Text Files (CSV, etc)
  • Supported: Oracle
  • Supported: MS SQL Server
  • Supported: IBM DB2
  • Supported: Postgres
  • Supported: MySQL
  • Supported: ODBC
  • Supported: EMC Greenplum
  • Supported: HP Vertica
  • Supported: SAP Hana
  • Supported: Teradata
  • Supported: Salesforce
  • Supported: SAP

BI Standard Reporting Features

  • Supported: Pixel Perfect reports
  • Supported: Customizable dashboards
  • Supported: Report Formatting Templates

Ad-hoc Reporting Features

  • Supported: Drill-down analysis
  • Supported: Formatting capabilities
  • Supported: Integration with R or other statistical packages
  • Supported: Report sharing and collaboration

Report Output and Scheduling Features

  • Supported: Publish to Web
  • Supported: Publish to PDF
  • Supported: Output Raw Supporting Data
  • Supported: Report Versioning
  • Supported: Report Delivery Scheduling
  • Supported: Delivery to Remote Servers

Data Discovery and Visualization Features

  • Supported: Location Analytics / Geographic Visualization

Access Control and Security Features

  • Supported: Multi-User Support (named login)
  • Supported: Role-Based Security Model
  • Supported: Multiple Access Permission Levels (Create, Read, Delete)
  • Supported: Report-Level Access Control
  • Supported: Table-Level Access Control (BI-layer)
  • Supported: Field-Level Access Control (BI-layer)
  • Supported: Single Sign-On (SSO)

Mobile Capabilities Features

  • Supported: Responsive Design for Web Access
  • Supported: Mobile Application
  • Supported: Dashboard / Report / Visualization Interactivity on Mobile

Application Program Interfaces (APIs) / Embedding Features

  • Supported: Javascript API
  • Supported: Java API
  • Supported: Themeable User Interface (UI)
  • Supported: Customizable Platform (Open Source)

SAP Crystal Screenshots

Screenshot of Pixel-perfect reporting solutionScreenshot of Refresh with a clickScreenshot of Build pixel-perfect documentsScreenshot of Connect to all data sourcesScreenshot of Use drag and dropScreenshot of Build interactive reportsScreenshot of Export to popular formats

SAP Crystal Videos

SAP Crystal Solutions: The Mobile Worker Use Case
SAP Crystal Solutions: Identify and Eliminate Clutter in Your Visualizations
SAP Crystal Solutions: How to Buy SAP Crystal Reports Digitally

SAP Crystal Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish, French, German, Japanese, Spanish, Simplified Chinese, Italian, Dutch, Russian, Korean, Traditional Chinese, Portuguese, Swedish, Polish, Danish, Norwegian, Finnish, Thai, Czech, Hungarian, Slovakian, Turkish, Romanian, Slovenian

Frequently Asked Questions

SAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.

Windward Core, Jaspersoft, and Jet Reports are common alternatives for SAP Crystal.

Reviewers rate Customizable dashboards and Report Formatting Templates and Drill-down analysis highest, with a score of 10.

The most common users of SAP Crystal are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(558)

Attribute Ratings

Reviews

(1-20 of 20)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Product Features
  • Product Usability
  • Product Reputation
  • Analyst Reports
  • Third-party Reviews
SAP Crystal Reports is most stable product we have ever used. It's better at support, easier to use, simpler UI which makes it easy to understand. It becomes easy to create reports, charts with this great product and the presentation looks more convincing. Any cumbersome product can waste a lot of time if it doesn't have a good support system though it may be lesser in pricing but SAP crystal is far better and fast to work with.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Product Features
  • Product Usability
  • Prior Experience with the Product
I have in depth experience using Crystal Reports, all the way back to version 5 in the mid 1990s! Although the expected improvements in the various features of the product were a key factor in our decision to use Crystal Reports, the reality is that familiarity with the product, and it's longevity in the marketplace, are the key reasons we use Crustal Reports.
Darian Rawson | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Product Features
  • Product Usability
  • Prior Experience with the Product
  • Existing Relationship with the Vendor
The single largest factor in contributing to our choice to go with Crystal as a product in our tool set was that we had previous experience using it, and it was almost impossible in the time allotted to find something that checked all the boxes we needed for our team and our clients.
Greg Goss | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Product Features
  • Product Reputation
  • Prior Experience with the Product
  • Existing Relationship with the Vendor
We needed a product that integrated with our ERP system and we already had a relationship with SAP. It was definitely not a replacement of a product, but rather adding to already existing environment we had with SAP.
Alicia Barevich, bCRE, bCEE | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Prior Experience with the Product
  • Vendor Reputation
  • Existing Relationship with the Vendor
It has a native integration with our primary database software, Blackbaud. There really isn't much alternative for reporting software when you use Blackbaud's database systems.
Score 10 out of 10
Vetted Review
ResellerIncentivized
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
  • Analyst Reports
  • Third-party Reviews
The old saying:
If it isn't broke, dont fix it!

I work for one of the most reputable Crystal Report/Server training companies in the US and Canada who has been teaching this product for over 20 years. We have had to my knowledge only a handful of situations where Crystal Reports would not work to the customers specifications. At that time, I do not believe the customer had a runner up or solution waiting. I have taught in almost every industry and Crystal is the clear winner.
The biggest challenge facing companies these days with the implementation of a new product or software package is purchasing, implementation, and training staff to be productive quickly. Crystal Reports exceeds in every one of those aspects.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Product Features
  • Prior Experience with the Product
  • Vendor Reputation
  • Analyst Reports
Product features to service our clients and their continued trust in us as an organization to provide the latest and greatest technology.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Price
  • Product Features
  • Prior Experience with the Product
It has pixel perfect and nice formatting features - e.g. Financial Statement perfect features. It does it all. Plus it works natively with SAP ERP tables - no other product does that today. Many in our company are already familiar with using Crystal Reports and are experienced users. It is used for operational and financial reporting out of SAP ERP/ECC.
May 10, 2016

Crystal Reports

Cody Martin | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Price
  • Product Features
  • Product Usability
  • Prior Experience with the Product
It all comes down to price when you need to implement across multiple users. We needed to implement for a handful of users and despite the cost of a single client, it was much cheaper in the end when you consider training time. Crystal also has a lot of help available online.
Nathan Patrick Taylor | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Price
  • Product Features
  • Product Usability
We were under a tight budget so price was a big concern. Standard, single-user licences are not expensive, even for a team the price is low. The were a certain set of features the product needed to have. We listed those on a spreadsheet then got trial versions of several reporting tools, including Crystal Reports, and compared the tool's feature to our list. We crossed off products that took too long to learn so usability was also key.
September 15, 2014

Crystal Decisions

Nicole Frigo | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Product Usability
  • Prior Experience with the Product
  • Analyst Reports
Analyst Reports - When you are reporting on large amounts of data, Crystal was extremely fast and proficient in pulling transaction level details in matter of seconds. This allowed for more complex analysis and ability to drill down further into details without being time consuming. When answers are needed on the fly, any canned report could be written with parameters so just a quick refresh will produce data to support any decision.
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