SAP Crystal Reviews

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Score 7.9 out of 100

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Reviews (1-25 of 151)

Gene Baker | TrustRadius Reviewer
February 18, 2020

Crystal Delivers Thousands of Reports Per Week

Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

We have used this as our reporting solution for 18 years. We have reviewed other technologies like Tableau and Jasper Reports. We found Crystal the easiest to use for our environment. We create all of our reports in the same format using a stored procedure to gather the result set. We do this so that we can control the SQL and validate the performance. The downside to this is we can't do the drag and drop reports and have to rely on the assistance of a SQL Developer to code the stored procedure for us. The upside is once the proc is coded and tested, it is tuned for performance so that the reports execute efficiently without causing negative issues on the system for transactional queries.
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Yoni Dvorkis | TrustRadius Reviewer
February 15, 2020

SAP Crystal Reports review

Score 7 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Automated report generation and refresh sent as email is useful for any reports that typically involve manual effort. The typical use case in MS Excel is when reports need to be updated. There generally is a large amount of copying and pasting data into charts. In SAP Crystal, the formatting is done once, and then the automated feature always brings in new data.
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Anonymous | TrustRadius Reviewer
March 31, 2020

SAP Crystal overall satisfaction

Score 7 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

SAP Crystal is well suited for a company with upper management who are only used to old school analysis and the analysts are either not familiar with coding or only be able to write SQL queries. In that case, the tool fits the needs of the company well at a lower cost.
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Anonymous | TrustRadius Reviewer
February 15, 2020

Decent reporting tool

Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

SAP Crystal is suitable to connect with a single source of data such as ODBC, XML, Excel, etc. but it has difficulty when you try to connect different sources of data at the same time through this channel. Some other tools might be more usable in that situation such as Qlik that I reviewed before.
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Miguel De La Garza Rodriguez | TrustRadius Reviewer
September 17, 2019

SAP Crystal Reports good option for the value

Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

To have reports on sales / buying side as well as inventory reports, pretty much every data stored in a SQL Database can be pulled to create a crystal report, in the case when used with SAP B1 every SAP module can have at least 1-3 crystal reports to control each module
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Jesus Chacon | TrustRadius Reviewer
November 06, 2019

Presentable reports with many integration and visualization options.

Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

It is excellent as a solution for reports because it has its own functions to ensure that the information shown is presented in a clear and professional manner. We can format the output of the fields used in the uncovered functions of the Crystal reports.

I do not recommend it for temporary use or small projects.
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Anonymous | TrustRadius Reviewer
October 31, 2019

SAP Crystal Reports - Still great but slowing down

Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

If you want easily controlled and formatted reports to provide a consistent platform across your organization, Crystal Reports is an excellent program. You will need to be willing to put in some effort up front for install and learning the program, but once you are up and running, it does provide a great way to provide standard reporting. It gives you the ability to allow all of your employees access the same data, in the same format at any time.
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Anonymous | TrustRadius Reviewer
January 09, 2020

Powerful document and report automation

Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

SAP Crystal is well suited for organizations that have a need for automated documents and reports. I'd recommend having a few Crystal Reports writers within a company and Crystal Reports viewer for users who don't need to create them. Even better if your ERP/System supports crystal reports in the browser like Sage whereby no viewer is needed. It wouldn't be suitable for companies not making use of databases or with little knowledge of such.
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Anonymous | TrustRadius Reviewer
January 07, 2020

SAP Crystal Review

Score 7 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Crystal can help manage pixel-perfect based reporting for your enterprise, but unless you are using the entire SAP analytics stack, it is tough to manage governance without a strong data warehouse. Pixel perfect reporting also has its place, but most enterprises are moving to more interactive self-service dashboarding and drill down tools, and that capability is limited in Crystal (albeit, it was not developed for that use case).
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Anonymous | TrustRadius Reviewer
December 07, 2019

One of my top rated reporting systems.

Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

The system can be used for basically any purpose in any business niche for creating reports. There are no limitations. Thus, if it's business, medicine, logistics, etc.. industry, the system can be extensively used for reporting purposes and highly effectively. The provided templates, as well as the possibility of creating the reports from scratch, can be chosen for reporting. The system can also be used for scheduled reporting which saves a lot of time according to your business needs.
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Anonymous | TrustRadius Reviewer
September 15, 2019

Crystal -- Good software if it is still 2005

Score 3 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

It can connect decently to an ODBC data source. If you need to create a highly formatted report, with a lot of graphics and careful field placement, it can do that well. On the other hand, if you are generating a run of the mill business report, you can do better with SQL Server Reporting Server.
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Anonymous | TrustRadius Reviewer
September 03, 2019

SAP Crystal is a life saver

Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Crystal reports are well suited for pulling information for a SQL database. It is also a platform that helps in the scenario of decision making.
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Anonymous | TrustRadius Reviewer
December 11, 2019

Crystal

Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

SAP Crystal reports are very well suited for the creation of fixed reports. In the case, your backend is an SAP BW system, and it provides you with standard connectivity to accelerate the report creation.
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Frank Hunt | TrustRadius Reviewer
June 11, 2019

Efficient reporting tool with endless possibilities

Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Crystal reports is a great Business Intelligence tool for any midsize business that prefers to keep its data in-house instead of in the cloud. The learning curve for parsing data source and creating first reports could be a bit steep at the beginning, but then the cost savings are invaluable. The reports generated by Crystal are easily manipulated according to different requirements and further analyzed by the recipients.
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Rohit Narang | TrustRadius Reviewer
April 04, 2019

Crystal enables presentable canned reports and offers scheduling

Score 7 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

With department's organizations having precise and periodic (fixed data/views) requirements, it turns out to be a great tool for doing BAU (business as usual) reporting. During agile environments, where bespoke cuts of data are required or frequent changes are the need of the hour, the effort and skills going into designing reports is a serious trade-off since the availability of skilled resources are limited to other market BI tools.
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Jane Kabochi | TrustRadius Reviewer
February 27, 2019

Process your business information and data easily by using SAP Crystal

Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

SAP Crystal is a platform that helps in the scenario of decision making, forecasting and strategizing in a company where it will help provide and generate reports, metrics and KPI Insights that will inform and help in basing your decision. It will help ensure that your decision and forecasting solutions are empirical and informed by data and insights.
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Anonymous | TrustRadius Reviewer
February 27, 2019

Review Of Crystal Reports

Score 7 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

In my opinion Crystal Reports does well with almost any type of report including simple listings, sic summary reports, pro forma financial statements, multi-section reports and reports that export to an Excel spreadsheet. I think it has room to improve by integrating some collaboration features in upcoming releases.
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Anonymous | TrustRadius Reviewer
February 08, 2019

Crystal Reports for your business

Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Well these are quite useful for technical people who also know how to import data directly from database, and as their mind is technical so it will be also easy to understand it.
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Dell Stinnett-Christy | TrustRadius Reviewer
October 16, 2018

Long-time User of SAP Crystal Reports

Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

I'm biased because I've used Crystal for so long and there's very little that I've needed to do that I haven't been able to do with it.

I particularly like being able to write my own queries instead of having Crystal write them for me. With this feature, I've been able to do some very complex reports this way. I could have done most of these reports by linking tables together in Crystal and using Crystal's filter and suppression features, but putting the logic in the query means that Crystal is processing less data so the report is faster.

Crystal is less suited for showing graphs, unless you just need very simple line or bar graphs. It's also not really suited to doing ad-hoc reporting for most users because it is more technical than some other reporting tools.
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Damien Dolan | TrustRadius Reviewer
November 19, 2018

Old Reliable, as in 'Works great but showing its age'

Score 6 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

If you want reliable software this is your move. It's a workhorse that can handle heavy workloads and is very stable. The only bugs it ever has is because it's on a Citrix server. Very dependable and has pretty good support. Where SAP Crystal may not be suited is if you want chart/graphic heavy reports. SAP Crystal is better suited for text/number reporting.
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Rodolfo Pinera | TrustRadius Reviewer
October 15, 2018

Power hidden

Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

CR is good for reporting, but I think is not appropriate for creating Dashboards for example.
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Pasquale Lunghetti | TrustRadius Reviewer
January 27, 2019

A tool that cannot be renounced

Score 6 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

For me, the best utilization of SAP Crystal is in generating clear and efficient reports, scalability, the ability to generate reports in multiple languages, and the pixel precision with which they are generated. I do not find that it performs well when I have to generate reports with data from multiple sources.
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Erue Dfut | TrustRadius Reviewer
August 16, 2018

Really professional and compatible reports everywhere.

Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Crystal Report is ideal for designing professional and complex reports for operational or analytical purposes, but when it comes to simple applications Crystal seems to be too much. Also, if I need a simple report, I usually direct users to a visualization type reporting system ... but for well formatted professional reports, Crystal is still one of the best options.
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Feature Scorecard Summary

Pixel Perfect reports (105)
8.4
Customizable dashboards (93)
7.8
Report Formatting Templates (111)
7.8
Drill-down analysis (111)
7.3
Formatting capabilities (128)
8.2
Integration with R or other statistical packages (60)
7.6
Report sharing and collaboration (113)
7.8
Publish to Web (85)
7.9
Publish to PDF (126)
8.9
Report Versioning (89)
7.8
Report Delivery Scheduling (91)
8.3
Delivery to Remote Servers (46)
8.1
Pre-built visualization formats (heatmaps, scatter plots etc.) (51)
7.6
Location Analytics / Geographic Visualization (71)
7.3
Predictive Analytics (42)
7.8
Multi-User Support (named login) (78)
7.8
Role-Based Security Model (76)
8.0
Multiple Access Permission Levels (Create, Read, Delete) (76)
7.8
Single Sign-On (SSO) (35)
8.0
Responsive Design for Web Access (58)
7.7
Dedicated iOS Application (41)
6.9
Dedicated Android Application (37)
7.2
Dashboard / Report / Visualization Interactivity on Mobile (53)
7.6
REST API (8)
7.4
Javascript API (31)
6.9
iFrames (8)
7.1
Java API (31)
6.7
Themeable User Interface (UI) (33)
6.9
Customizable Platform (Open Source) (27)
6.7

About SAP Crystal

SAP Crystal Reports and SAP Crystal Server are designed to help users create pixel-perfect, richly formatted, and dynamic reports from virtually any data source – delivered in dozens of export formats, in up to 24 languages. According to the vendor SAP Crystal Reports is a robust production reporting tool, that turns almost any data source into interactive, actionable information that can be accessed offline or online, from applications, portals and mobile devices. SAP Crystal Server enables self-service access to reports, dashboards, and data exploration within a secure infrastructure.

SAP Crystal Features

BI Platform Features
Does not have featureAdministration via Windows App
Does not have featureAdministration via MacOS App
Has featureAdministration via Web Interface
Has featureLive Connection to External Data
Has featureSnapshot of External Data
Does not have featureIn-memory data model
Has featureOLAP (Pre-processed cube representation)
Has featureROLAP (SQL-layer querying)
Has featureMulti-Data Source Reporting (Blending)
Has featureData warehouse / dictionary layer
Does not have featureETL Capability
Does not have featureETL Scheduler
Supported Data Sources Features
Has featureMS Excel Workbooks
Has featureText Files (CSV, etc)
Has featureOracle
Has featureMS SQL Server
Has featureIBM DB2
Has featurePostgres
Has featureMySQL
Has featureODBC
Does not have featureCloudera Hadoop
Does not have featureHortonworks Hadoop
Has featureEMC Greenplum
Does not have featureIBM Netezza
Has featureHP Vertica
Does not have featureParAccel
Has featureSAP Hana
Has featureTeradata
Does not have featureSage 500
Has featureSalesforce
Has featureSAP
Does not have featureGoogle Analytics
BI Standard Reporting Features
Has featurePixel Perfect reports
Has featureCustomizable dashboards
Has featureReport Formatting Templates
Ad-hoc Reporting Features
Has featureDrill-down analysis
Has featureFormatting capabilities
Does not have featurePredictive modeling
Has featureIntegration with R or other statistical packages
Has featureReport sharing and collaboration
Report Output and Scheduling Features
Has featurePublish to Web
Has featurePublish to PDF
Has featureOutput Raw Supporting Data
Has featureReport Versioning
Has featureReport Delivery Scheduling
Has featureDelivery to Remote Servers
Data Discovery and Visualization Features
Does not have featurePre-built visualization formats (heatmaps, scatter plots etc.)
Has featureLocation Analytics / Geographic Visualization
Does not have featurePredictive Analytics
Does not have featureSupport for Machine Learning models
Does not have featurePattern Recognition and Data Mining
Does not have featureIntegration with R or other statistical packages
Access Control and Security Features
Has featureMulti-User Support (named login)
Has featureRole-Based Security Model
Has featureMultiple Access Permission Levels (Create, Read, Delete)
Has featureReport-Level Access Control
Has featureTable-Level Access Control (BI-layer)
Has featureField-Level Access Control (BI-layer)
Has featureSingle Sign-On (SSO)
Mobile Capabilities Features
Has featureResponsive Design for Web Access
Has featureDedicated iOS Application
Has featureDedicated Android Application
Has featureDashboard / Report / Visualization Interactivity on Mobile
Application Program Interfaces (APIs) / Embedding Features
Does not have featureREST API
Has featureJavascript API
Does not have featureiFrames
Has featureJava API
Has featureThemeable User Interface (UI)
Has featureCustomizable Platform (Open Source)

SAP Crystal Screenshots

SAP Crystal Integrations

SAP Crystal Reports for Visual Studio, SAP Crystal Reports for Eclipse

SAP Crystal Competitors

Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Optional
EditionPricing DetailsTerms
SAP Crystal Reports 2016 - Full version$495per user
SAP Crystal Server 2016 1 NUL$869per named user
SAP Crystal Server 2016 5 CAL$8,744per 5 concurrent users
SAP Crystal Reports Viewer 2016$0per user
SAP Crystal Reports 2016 - Upgrade$295per user

* SAP Crystal Reports 2016 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2016 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2016 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2016, 1 NUL includes 1 license of: SAP Crystal Reports 2016 - SAP Crystal Server 2016 - SAP Crystal Dashboard Design 2016. * As an add-on to SAP Crystal Server 2016 1 NUL, SAP Crystal Server 2016 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.

SAP Crystal Support Options

 Free VersionPaid Version
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone

SAP Crystal Technical Details

Deployment Types:On-premise
Operating Systems: Windows, Linux
Mobile Application:Apple iOS, Android
Supported Countries:Global
Supported Languages: English, French, German, Japanese, Spanish, Simplified Chinese, Italian, Dutch, Russian, Korean, Traditional Chinese, Portuguese, Swedish, Polish, Danish, Norwegian, Finnish, Thai, Czech, Hungarian, Slovakian, Turkish, Romanian, Slovenian