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SAP Crystal

SAP Crystal

Overview

What is SAP Crystal?

SAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.

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Recent Reviews

Decent reporting tool

8 out of 10
February 15, 2020
Incentivized
I used SAP Crystal for report visualization. The graphs in the tool are outstanding with strong information telling ability combining with …
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SAP Crystal Review

7 out of 10
January 08, 2020
Incentivized
Crystal is used enterprise-wide for pixel-perfect reporting. We have both on-demand reporting use cases, and scheduled reporting via email …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 29 features
  • Publish to PDF (131)
    10.0
    100%
  • Report sharing and collaboration (118)
    10.0
    100%
  • Report Formatting Templates (115)
    10.0
    100%
  • Formatting capabilities (133)
    10.0
    100%

Reviewer Pros & Cons

View all pros & cons
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Pricing

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Upgrade Version to SAP Crystal Reports 2020

$295

On Premise
per single user license

SAP Crystal Reports 2020 64-Bit

$495

On Premise
per single user license

SAP Crystal Reports 2016 32-Bit

$495

On Premise
per single user license

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttp://www.sapstore.com/solutions/99013…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Software TRAIL DEMO SAP Crystal Reports 2013

YouTube

SAP Crystal Dashboard Design - Demo video

YouTube
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Features

BI Standard Reporting

Standard reporting means pre-built or canned reports available to users without having to create them.

9.3
Avg 8.2

Ad-hoc Reporting

Ad-Hoc Reports are reports built by the user to meet highly specific requirements.

9.6
Avg 8.1

Report Output and Scheduling

Ability to schedule and manager report output.

9.4
Avg 8.4

Data Discovery and Visualization

Data Discovery and Visualization is the analysis of multiple data sources in a search for patterns and outliers and the ability to represent the data visually.

8
Avg 8.1

Access Control and Security

Access control means being able to determine who has access to which data.

8.6
Avg 8.6

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

8.4
Avg 8.0

Application Program Interfaces (APIs) / Embedding

APIs are a set of routines, protocols, and tools for used for embedding one application in another

7
Avg 7.9
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Product Details

What is SAP Crystal?

SAP Crystal Reports and SAP Crystal Server are designed to help users create pixel-perfect, richly formatted, and dynamic reports from virtually any data source – delivered in dozens of export formats, in up to 24 languages. SAP Crystal Reports is a production reporting tool designed to turn almost any data source into interactive, actionable information that can be accessed offline or online, from applications, portals and mobile devices. SAP Crystal Server enables self-service access to reports, dashboards, and data exploration within a secure infrastructure.

SAP Crystal Features

BI Platform Features

  • Supported: Administration via Web Interface
  • Supported: Live Connection to External Data
  • Supported: Snapshot of External Data
  • Supported: OLAP (Pre-processed cube representation)
  • Supported: ROLAP (SQL-layer querying)
  • Supported: Multi-Data Source Reporting (Blending)
  • Supported: Data warehouse / dictionary layer

Supported Data Sources Features

  • Supported: MS Excel Workbooks
  • Supported: Text Files (CSV, etc)
  • Supported: Oracle
  • Supported: MS SQL Server
  • Supported: IBM DB2
  • Supported: Postgres
  • Supported: MySQL
  • Supported: ODBC
  • Supported: EMC Greenplum
  • Supported: HP Vertica
  • Supported: SAP Hana
  • Supported: Teradata
  • Supported: Salesforce
  • Supported: SAP

BI Standard Reporting Features

  • Supported: Pixel Perfect reports
  • Supported: Customizable dashboards
  • Supported: Report Formatting Templates

Ad-hoc Reporting Features

  • Supported: Drill-down analysis
  • Supported: Formatting capabilities
  • Supported: Integration with R or other statistical packages
  • Supported: Report sharing and collaboration

Report Output and Scheduling Features

  • Supported: Publish to Web
  • Supported: Publish to PDF
  • Supported: Output Raw Supporting Data
  • Supported: Report Versioning
  • Supported: Report Delivery Scheduling
  • Supported: Delivery to Remote Servers

Data Discovery and Visualization Features

  • Supported: Location Analytics / Geographic Visualization

Access Control and Security Features

  • Supported: Multi-User Support (named login)
  • Supported: Role-Based Security Model
  • Supported: Multiple Access Permission Levels (Create, Read, Delete)
  • Supported: Report-Level Access Control
  • Supported: Table-Level Access Control (BI-layer)
  • Supported: Field-Level Access Control (BI-layer)
  • Supported: Single Sign-On (SSO)

Mobile Capabilities Features

  • Supported: Responsive Design for Web Access
  • Supported: Mobile Application
  • Supported: Dashboard / Report / Visualization Interactivity on Mobile

Application Program Interfaces (APIs) / Embedding Features

  • Supported: Javascript API
  • Supported: Java API
  • Supported: Themeable User Interface (UI)
  • Supported: Customizable Platform (Open Source)

SAP Crystal Screenshots

Screenshot of Pixel-perfect reporting solutionScreenshot of Refresh with a clickScreenshot of Build pixel-perfect documentsScreenshot of Connect to all data sourcesScreenshot of Use drag and dropScreenshot of Build interactive reportsScreenshot of Export to popular formats

SAP Crystal Videos

SAP Crystal Solutions: The Mobile Worker Use Case
SAP Crystal Solutions: Identify and Eliminate Clutter in Your Visualizations
SAP Crystal Solutions: How to Buy SAP Crystal Reports Digitally

SAP Crystal Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish, French, German, Japanese, Spanish, Simplified Chinese, Italian, Dutch, Russian, Korean, Traditional Chinese, Portuguese, Swedish, Polish, Danish, Norwegian, Finnish, Thai, Czech, Hungarian, Slovakian, Turkish, Romanian, Slovenian

Frequently Asked Questions

SAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.

Windward Core, TIBCO Jaspersoft, and Jet Reports are common alternatives for SAP Crystal.

Reviewers rate Customizable dashboards and Report Formatting Templates and Drill-down analysis highest, with a score of 10.

The most common users of SAP Crystal are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(558)

Attribute Ratings

Reviews

(1-25 of 30)
Companies can't remove reviews or game the system. Here's why
RANDHIR KUMAR | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
1
It is not necessary to know everything before using SAP Crystal. People usually learn to use software's like this after using it multiple times by their own. If found any difficulty or not able to understand something , you can always take help from customer executive. They have provided email id to connect with them.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
2
Ideally, the user(s) will have some basic database skills, whether it me in SQL Server, Microsoft Access, or similar. As well, some basic formula knowledge is helpful when creating customized formulas from within Crystal Reports. Finally, some knowledge of our business's typical Operations and workflows are critical when deciding what fields to include in a Crystal report, and how to best format and present the data,
Brian Arsenault | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
1
The type of person need to support SAP crystal is someone who understands how to install software. This seems like a simple function, but this person would have to make sure that the necessary product keys are in place, and that all users have the correct version. This person would also have a broad knowledge of Crystal, which would allow them to assist with any scripting issues or fatal errors.
Greg Goss | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Since the two people that use Crystal are power users, when they have issues, there is no one else on staff for them to turn to. In these cases, we have a 3rd party partner that assists us with our SAP Business Objects/Crystal needs. They are generally used as an on-demand resource, though some project based engagements occur as well.
January 29, 2018

Crystal Reports and Sage

Stephen Donaghy | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
1
We have a team of 2 in the Information Technology Department but with our support contract we can get assistance with customizing reports when we get either to busy to figure out how on our own or call for assistance from our software support contract. Once however the report is configured there is not much on going support needed.
Alicia Barevich, bCRE, bCEE | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
2
Crystal can largely be used without any knowledge of its code, which is SQL-ish. That said though, you can't be intimidated by code, and I find it much easier to manipulate functions using the code, rather than searching through the menus for everything you might need. It does take specific knowledge beyond just SQL/reporting though, since the menus aren't particularly intuitive, and there's no way to use it as 100% code.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We're too small for in-house 'support' of Crystal reports. We have an outside IT company that handles any issues. Creating reports, etc. are usually able to be handled by current staff. Wouldn't honestly say the most user-friendly or intuitive for a typical user in our company, but we are able to make it work and it provides us with data needed in most instances without outside help. The tech company does handle setting up more complicated reports/layouts.
Score 10 out of 10
Vetted Review
ResellerIncentivized
10
Crystal Reports is a very powerful, productive, and novice friendly reporting tool. I have been teaching this application for over 10 years and I have seen students successfully utilize Crystal Reports from all sorts of backgrounds including, but not limited to: Help Desk, IT Support, IT, Accounting, General Staff, Administrator Levels I, II, III etc. Cashier at a grocery store to Senior Developer, it can be accomplished with formal training.
Crystal Reports can be successfully utilized by just about anyone regardless of background at an Beginner/Intermediate level. Advanced functionality i.e. (Sub-reports, cross-tab, SQL statements, and variables)do require training and application, but over 90% of my students are able regardless of background or education.
Score 10 out of 10
Vetted Review
ResellerIncentivized
5
It is the same group as the prior question, reporting professionals. The main skill that you need for our department is SQL skills, because to make crystal fast, you want to make it dumb! By that, I mean you put all your hard calculations into your datalayer or a stored procedure, and have that return to Crystal rather than making Crystal try to figure out complex situations. Crystal can do it, but it's faster (by a lot) if you do it for crystal, and just let Crystal be a print engine.
Luca Campanelli | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
1
Surely to approach the use of crystal report is advisable to have the basics of developing, not necessarily high-level but the important thing is to have a minimum of knowledge regarding the use of basic functions.
It is also advisable to make SAP training courses to understand in depth the logic of Crystal report and its different grouping sections, etc.
Nathan Patrick Taylor | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
2
Our BI team is very small. Because of this size, we tend to develop reports that meet specific needs and are intuitive. This reduces that amount of support that is needed. Some of the reports a complex with many parameters, others a design to provide a snapshot of the current business. As you can imagine, the snapshot report tend to require less support.
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