SAP Crystal

SAP Crystal

About TrustRadius Scoring
Score 7.9 out of 100
SAP Crystal

Overview

Recent Reviews

SAP Crystal Report Review

9
May 01, 2021
This tool is amazing for reporting. You can generate reports from different types of data sources easily. We are using this tool in the …

First time caller, long time user.

10
October 25, 2020
We use it as our main reporting tool as part of our software application for all internal and external reports.
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SAP Crystal overall satisfaction

7
March 31, 2020
SAP Crystal is being used by my organization to generate all kinds of reports across the entire organization. The company has been using …
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Crystal Delivers Thousands of Reports Per Week

8
February 18, 2020
We use Crystal Reports to generate over 200 standard reports for various data topics from our record-keeping system. These reports can be …
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Decent reporting tool

8
February 15, 2020
I used SAP Crystal for report visualization. The graphs in the tool are outstanding with strong information telling ability combining with …
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SAP Crystal Reports review

7
February 15, 2020
We use SAP Crystal to automate and generate a set of reports that are usually exported as PDF files directly to the user's email inboxes. …

Powerful document and report automation

9
January 10, 2020
We use SAP Crystal to generate documents in our ERP system for things such as sales, purchasing, invoice, manufacturing documents, and …
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SAP Crystal Review

7
January 08, 2020
Crystal is used enterprise-wide for pixel-perfect reporting. We have both on-demand reporting use cases, and scheduled reporting via email …
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Crystal

8
December 11, 2019
We use SAP Crystal reports inside our BI reporting in SAP Business Objects. We have multiple reporting options inside the Analytics, and …
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One of my top rated reporting systems.

10
December 07, 2019
SAP Crystal Reports software is used within the organization for creating reports from several hundred external resources. I would not say …
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Reviewer Sentiment

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Awards

TrustRadius Award Top Rated 2020
TrustRadius Award Top Rated 2019

Popular Features

View all 28 features

Publish to PDF (132)

9.3
93%

Report sharing and collaboration (119)

9.1
91%

Report Formatting Templates (116)

9.0
90%

Formatting capabilities (134)

8.9
89%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Upgrade Version to SAP Crystal Reports 2020

$295

On Premise
per single user license

SAP Crystal Reports 2020 64-Bit

$495

On Premise
per single user license

SAP Crystal Reports 2016 32-Bit

$495

On Premise
per single user license

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttp://www.sapstore.com/solutions/99013…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

BI Standard Reporting

8.7
87%

Ad-hoc Reporting

8.7
87%

Report Output and Scheduling

9.1
91%

Data Discovery and Visualization

7.9
79%

Access Control and Security

8.6
86%

Mobile Capabilities

8.4
84%

Application Program Interfaces (APIs) / Embedding

7.9
79%

Product Details

What is SAP Crystal?

SAP Crystal Reports and SAP Crystal Server are designed to help users create pixel-perfect, richly formatted, and dynamic reports from virtually any data source – delivered in dozens of export formats, in up to 24 languages. SAP Crystal Reports is a production reporting tool designed to turn almost any data source into interactive, actionable information that can be accessed offline or online, from applications, portals and mobile devices. SAP Crystal Server enables self-service access to reports, dashboards, and data exploration within a secure infrastructure.

SAP Crystal Features

BI Platform Features

  • Supported: Administration via Web Interface
  • Supported: Live Connection to External Data
  • Supported: Snapshot of External Data
  • Supported: OLAP (Pre-processed cube representation)
  • Supported: ROLAP (SQL-layer querying)
  • Supported: Multi-Data Source Reporting (Blending)
  • Supported: Data warehouse / dictionary layer

Supported Data Sources Features

  • Supported: MS Excel Workbooks
  • Supported: Text Files (CSV, etc)
  • Supported: Oracle
  • Supported: MS SQL Server
  • Supported: IBM DB2
  • Supported: Postgres
  • Supported: MySQL
  • Supported: ODBC
  • Supported: EMC Greenplum
  • Supported: HP Vertica
  • Supported: SAP Hana
  • Supported: Teradata
  • Supported: Salesforce
  • Supported: SAP

BI Standard Reporting Features

  • Supported: Pixel Perfect reports
  • Supported: Customizable dashboards
  • Supported: Report Formatting Templates

Ad-hoc Reporting Features

  • Supported: Drill-down analysis
  • Supported: Formatting capabilities
  • Supported: Integration with R or other statistical packages
  • Supported: Report sharing and collaboration

Report Output and Scheduling Features

  • Supported: Publish to Web
  • Supported: Publish to PDF
  • Supported: Output Raw Supporting Data
  • Supported: Report Versioning
  • Supported: Report Delivery Scheduling
  • Supported: Delivery to Remote Servers

Data Discovery and Visualization Features

  • Supported: Location Analytics / Geographic Visualization

Access Control and Security Features

  • Supported: Multi-User Support (named login)
  • Supported: Role-Based Security Model
  • Supported: Multiple Access Permission Levels (Create, Read, Delete)
  • Supported: Report-Level Access Control
  • Supported: Table-Level Access Control (BI-layer)
  • Supported: Field-Level Access Control (BI-layer)
  • Supported: Single Sign-On (SSO)

Mobile Capabilities Features

  • Supported: Responsive Design for Web Access
  • Supported: Mobile Application
  • Supported: Dashboard / Report / Visualization Interactivity on Mobile

Application Program Interfaces (APIs) / Embedding Features

  • Supported: Javascript API
  • Supported: Java API
  • Supported: Themeable User Interface (UI)
  • Supported: Customizable Platform (Open Source)

SAP Crystal Screenshots

Pixel-perfect reporting solutionRefresh with a clickBuild pixel-perfect documentsConnect to all data sourcesUse drag and dropBuild interactive reportsExport to popular formats

SAP Crystal Videos

SAP Crystal Solutions: The Mobile Worker Use Case
SAP Crystal Solutions: Identify and Eliminate Clutter in Your Visualizations
SAP Crystal Solutions: How to Buy SAP Crystal Reports Digitally

SAP Crystal Downloadables

SAP Crystal Integrations

  • SAP Crystal Reports for Visual Studio
  • SAP Crystal Reports for Eclipse

SAP Crystal Competitors

SAP Crystal Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish, French, German, Japanese, Spanish, Simplified Chinese, Italian, Dutch, Russian, Korean, Traditional Chinese, Portuguese, Swedish, Polish, Danish, Norwegian, Finnish, Thai, Czech, Hungarian, Slovakian, Turkish, Romanian, Slovenian

Comparisons

View all alternatives

Frequently Asked Questions

What is SAP Crystal?

SAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.

What is SAP Crystal's best feature?

Reviewers rate Publish to PDF highest, with a score of 9.3.

Who uses SAP Crystal?

The most common users of SAP Crystal are from Mid-sized Companies (51-1,000 employees) and the Information Technology & Services industry.

Reviews

(1-25 of 30)
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RANDHIR KUMAR | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
1
It is not necessary to know everything before using SAP Crystal. People usually learn to use software's like this after using it multiple times by their own. If found any difficulty or not able to understand something , you can always take help from customer executive. They have provided email id to connect with them.
Score 10 out of 10
Vetted Review
Verified User
Review Source
2
Ideally, the user(s) will have some basic database skills, whether it me in SQL Server, Microsoft Access, or similar. As well, some basic formula knowledge is helpful when creating customized formulas from within Crystal Reports. Finally, some knowledge of our business's typical Operations and workflows are critical when deciding what fields to include in a Crystal report, and how to best format and present the data,
Brian Arsenault | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
1
The type of person need to support SAP crystal is someone who understands how to install software. This seems like a simple function, but this person would have to make sure that the necessary product keys are in place, and that all users have the correct version. This person would also have a broad knowledge of Crystal, which would allow them to assist with any scripting issues or fatal errors.
Greg Goss | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Since the two people that use Crystal are power users, when they have issues, there is no one else on staff for them to turn to. In these cases, we have a 3rd party partner that assists us with our SAP Business Objects/Crystal needs. They are generally used as an on-demand resource, though some project based engagements occur as well.
January 29, 2018

Crystal Reports and Sage

Stephen Donaghy | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
1
We have a team of 2 in the Information Technology Department but with our support contract we can get assistance with customizing reports when we get either to busy to figure out how on our own or call for assistance from our software support contract. Once however the report is configured there is not much on going support needed.
Alicia Barevich, bCRE, bCEE | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
2
Crystal can largely be used without any knowledge of its code, which is SQL-ish. That said though, you can't be intimidated by code, and I find it much easier to manipulate functions using the code, rather than searching through the menus for everything you might need. It does take specific knowledge beyond just SQL/reporting though, since the menus aren't particularly intuitive, and there's no way to use it as 100% code.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We're too small for in-house 'support' of Crystal reports. We have an outside IT company that handles any issues. Creating reports, etc. are usually able to be handled by current staff. Wouldn't honestly say the most user-friendly or intuitive for a typical user in our company, but we are able to make it work and it provides us with data needed in most instances without outside help. The tech company does handle setting up more complicated reports/layouts.
Score 10 out of 10
Vetted Review
Reseller
Review Source
10
Crystal Reports is a very powerful, productive, and novice friendly reporting tool. I have been teaching this application for over 10 years and I have seen students successfully utilize Crystal Reports from all sorts of backgrounds including, but not limited to: Help Desk, IT Support, IT, Accounting, General Staff, Administrator Levels I, II, III etc. Cashier at a grocery store to Senior Developer, it can be accomplished with formal training.
Crystal Reports can be successfully utilized by just about anyone regardless of background at an Beginner/Intermediate level. Advanced functionality i.e. (Sub-reports, cross-tab, SQL statements, and variables)do require training and application, but over 90% of my students are able regardless of background or education.
Score 10 out of 10
Vetted Review
Reseller
Review Source
5
It is the same group as the prior question, reporting professionals. The main skill that you need for our department is SQL skills, because to make crystal fast, you want to make it dumb! By that, I mean you put all your hard calculations into your datalayer or a stored procedure, and have that return to Crystal rather than making Crystal try to figure out complex situations. Crystal can do it, but it's faster (by a lot) if you do it for crystal, and just let Crystal be a print engine.
Luca Campanelli | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
1
Surely to approach the use of crystal report is advisable to have the basics of developing, not necessarily high-level but the important thing is to have a minimum of knowledge regarding the use of basic functions.
It is also advisable to make SAP training courses to understand in depth the logic of Crystal report and its different grouping sections, etc.
Nathan Patrick Taylor | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
2
Our BI team is very small. Because of this size, we tend to develop reports that meet specific needs and are intuitive. This reduces that amount of support that is needed. Some of the reports a complex with many parameters, others a design to provide a snapshot of the current business. As you can imagine, the snapshot report tend to require less support.