SAP Crystal Reviews

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Score 8.0 out of 100

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Reviews (1-22 of 22)

Dell Stinnett-Christy profile photo
Score 10 out of 10
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If you're a technical user who understands databases, it's pretty easy to get up to speed with Crystal quickly. However, if you're an unsophisticated business user without database knowledge and skills, it's going to be very difficult to use.
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No photo available
Score 9 out of 10
Vetted Review
Verified User
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1) Good software to write important reports.
2) Intuitive design environment .
3) Preview function helps you analyzing your report on runtime.
4) Get broad connectivity to diverse data sources to create real-time operational reports.
5) Use flexible, customisable report design to give customers and partners the reporting formats of their choice.
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Greg Goss profile photo
Score 8 out of 10
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Verified User
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Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.
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Matthew Randolph profile photo
Score 10 out of 10
Vetted Review
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Crystal can be really complex, but you get more out of it the more you work with it. Other tools can be easier to pick up, but Crystal won't leave you stranded 1/2 way to your reporting goals. Complex reports take complex tools, and to the chagrin of my end users, there's no getting around that fact.
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Ercole Lugari profile photo
January 08, 2018

Crystal Review

Score 7 out of 10
Vetted Review
Verified User
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The reporting tool is easy to use for user population and easy to train new stuff

Also is well integrated in the SAP BusinessObjects platform

Read Ercole Lugari's full review
Andrew Wirtz profile photo
Score 8 out of 10
Vetted Review
Verified User
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Overall, I have no real issues with using the software. It is pretty intuitive to a programmer. I believe that most people would be able to understand how to use it with only the tutorials offered by SAP on their site. No one should be scared to try it out.
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Nathan Patrick Taylor profile photo
Score 8 out of 10
Vetted Review
Verified User
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Being able to get up and running quickly is a key asset. There's plenty of advanced features to master that are surprisingly difficult in others tools (or just missing from other tools altogether).

The UI can feel a bit dated at times but its usability isn't affected.

Any issue you have can usually be resolved by searching in the user community.
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Cody Martin profile photo
May 10, 2016

Crystal Reports

Score 6 out of 10
Vetted Review
Verified User
Review Source


Overall Crystal Reports meets ours needs. It's fairly usable by our technical support team and does not require too much additional training. Overall it is a software that you can learn by reading a good "Dummies" book on. End users will be surprised at how nice the outputs look as well.
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No photo available
Score 10 out of 10
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Verified User
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It is by far the easiest report writing system I have used. Everything is laid out in a way that is intuitive. The use of their Expert functions makes it very easy to accomplish a number of tasks. By far the best feature is the automatic linking feature when adding your DB tables to Crystal for use in your report.
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Feature Scorecard Summary

Pixel Perfect reports (101)
Customizable dashboards (88)
Report Formatting Templates (106)
Drill-down analysis (107)
Formatting capabilities (123)
Integration with R or other statistical packages (56)
Report sharing and collaboration (108)
Publish to Web (81)
Publish to PDF (121)
Report Versioning (84)
Report Delivery Scheduling (86)
Delivery to Remote Servers (41)
Pre-built visualization formats (heatmaps, scatter plots etc.) (51)
Location Analytics / Geographic Visualization (68)
Predictive Analytics (42)
Multi-User Support (named login) (73)
Role-Based Security Model (71)
Multiple Access Permission Levels (Create, Read, Delete) (71)
Single Sign-On (SSO) (30)
Responsive Design for Web Access (54)
Dedicated iOS Application (38)
Dedicated Android Application (34)
Dashboard / Report / Visualization Interactivity on Mobile (49)
Javascript API (27)
iFrames (8)
Java API (27)
Themeable User Interface (UI) (30)
Customizable Platform (Open Source) (24)

About SAP Crystal

SAP Crystal Reports and SAP Crystal Server are designed to help users create pixel-perfect, richly formatted, and dynamic reports from virtually any data source – delivered in dozens of export formats, in up to 24 languages. According to the vendor SAP Crystal Reports is a robust production reporting tool, that turns almost any data source into interactive, actionable information that can be accessed offline or online, from applications, portals and mobile devices. SAP Crystal Server enables self-service access to reports, dashboards, and data exploration within a secure infrastructure.

SAP Crystal Features

BI Platform Features
Does not have featureAdministration via Windows App
Does not have featureAdministration via MacOS App
Has featureAdministration via Web Interface
Has featureLive Connection to External Data
Has featureSnapshot of External Data
Does not have featureIn-memory data model
Has featureOLAP (Pre-processed cube representation)
Has featureROLAP (SQL-layer querying)
Has featureMulti-Data Source Reporting (Blending)
Has featureData warehouse / dictionary layer
Does not have featureETL Capability
Does not have featureETL Scheduler
Supported Data Sources Features
Has featureMS Excel Workbooks
Has featureText Files (CSV, etc)
Has featureOracle
Has featureMS SQL Server
Has featureIBM DB2
Has featurePostgres
Has featureMySQL
Has featureODBC
Does not have featureCloudera Hadoop
Does not have featureHortonworks Hadoop
Has featureEMC Greenplum
Does not have featureIBM Netezza
Has featureHP Vertica
Does not have featureParAccel
Has featureSAP Hana
Has featureTeradata
Does not have featureSage 500
Has featureSalesforce
Has featureSAP
Does not have featureGoogle Analytics
BI Standard Reporting Features
Has featurePixel Perfect reports
Has featureCustomizable dashboards
Has featureReport Formatting Templates
Ad-hoc Reporting Features
Has featureDrill-down analysis
Has featureFormatting capabilities
Does not have featurePredictive modeling
Has featureIntegration with R or other statistical packages
Has featureReport sharing and collaboration
Report Output and Scheduling Features
Has featurePublish to Web
Has featurePublish to PDF
Has featureOutput Raw Supporting Data
Has featureReport Versioning
Has featureReport Delivery Scheduling
Has featureDelivery to Remote Servers
Data Discovery and Visualization Features
Does not have featurePre-built visualization formats (heatmaps, scatter plots etc.)
Has featureLocation Analytics / Geographic Visualization
Does not have featurePredictive Analytics
Does not have featureSupport for Machine Learning models
Does not have featurePattern Recognition and Data Mining
Does not have featureIntegration with R or other statistical packages
Access Control and Security Features
Has featureMulti-User Support (named login)
Has featureRole-Based Security Model
Has featureMultiple Access Permission Levels (Create, Read, Delete)
Has featureReport-Level Access Control
Has featureTable-Level Access Control (BI-layer)
Has featureField-Level Access Control (BI-layer)
Has featureSingle Sign-On (SSO)
Mobile Capabilities Features
Has featureResponsive Design for Web Access
Has featureDedicated iOS Application
Has featureDedicated Android Application
Has featureDashboard / Report / Visualization Interactivity on Mobile
Application Program Interfaces (APIs) / Embedding Features
Does not have featureREST API
Has featureJavascript API
Does not have featureiFrames
Has featureJava API
Has featureThemeable User Interface (UI)
Has featureCustomizable Platform (Open Source)
Additional Features
Has featurePowerful options to deliver key insights and a clearer picture of the business to decision makers
Has featureBroader connectivity to diverse data sources to provide real-time operational reports that empower employees to make day-to-day business decisions
Has featureFlexible, customizable report design to give customers and partners the information they need in the reporting format of their choice

SAP Crystal Screenshots

SAP Crystal Videos (4)

SAP Crystal Downloadables

SAP Crystal Integrations

SAP Crystal Reports for Visual Studio, SAP Crystal Reports for Eclipse

SAP Crystal Competitors


  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Optional
EditionPricing DetailsTerms
SAP Crystal Reports 2016 - Full version$495per user
SAP Crystal Server 2016 1 NUL$869per named user
SAP Crystal Server 2016 5 CAL$8,744per 5 concurrent users
SAP Crystal Reports Viewer 2016$0per user
SAP Crystal Reports 2016 - Upgrade$295per user

* SAP Crystal Reports 2016 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2016 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2016 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2016, 1 NUL includes 1 license of: SAP Crystal Reports 2016 - SAP Crystal Server 2016 - SAP Crystal Dashboard Design 2016. * As an add-on to SAP Crystal Server 2016 1 NUL, SAP Crystal Server 2016 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.

SAP Crystal Support Options

 Free VersionPaid Version
Live Chat
Social Media
Video Tutorials / Webinar

SAP Crystal Technical Details

Deployment Types:On-premise
Operating Systems: Windows, Linux
Mobile Application:Apple iOS, Android
Supported Languages: English, French, German, Japanese, Spanish, Simplified Chinese, Italian, Dutch, Russian, Korean, Traditional Chinese, Portuguese, Swedish, Polish, Danish, Norwegian, Finnish, Thai, Czech, Hungarian, Slovakian, Turkish, Romanian, Slovenian