SAP Crystal Reviews

502 Ratings
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Score 7.9 out of 100

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December 01, 2020
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Usability

9
The purpose of SAP Crystal report was to provide a crystal clear formatted reporting capabilities to Enterprises for there very often printable need for presenting various financials/operational report or HR Analytics of Individuals. The tool has fared well in all use cases and living up to customer expectations in market currently.
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October 25, 2020
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Usability

10
While there is a learning curve of 100 hours. Once the initial hurdle is resolved users of all levels have been able to use Crystal successfully. Dealing with our database structure is a different challenge.
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October 16, 2018
Dell Stinnett-Christy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
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Review Source

Usability

8
If you're a technical user who understands databases, it's pretty easy to get up to speed with Crystal quickly. However, if you're an unsophisticated business user without database knowledge and skills, it's going to be very difficult to use.
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July 17, 2018
Greg Goss | TrustRadius Reviewer
Score 8 out of 10
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Usability

8
Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.
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January 15, 2018
Gugu Sibanda, CPA,CGA | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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Usability

7
It takes a while to learn it, but once you get comfortable with how it works, there is always something new to learn. There is always the satisfaction you gain when you succeed in making the changes you need.
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January 10, 2018
Matthew Randolph | TrustRadius Reviewer
Score 10 out of 10
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Usability

9
Crystal can be really complex, but you get more out of it the more you work with it. Other tools can be easier to pick up, but Crystal won't leave you stranded 1/2 way to your reporting goals. Complex reports take complex tools, and to the chagrin of my end users, there's no getting around that fact.
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January 08, 2018
Ercole Lugari | TrustRadius Reviewer
Score 7 out of 10
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Usability

8

The reporting tool is easy to use for user population and easy to train new stuff

Also is well integrated in the SAP BusinessObjects platform

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January 15, 2018
Andrew Wirtz | TrustRadius Reviewer
Score 8 out of 10
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Usability

9
Overall, I have no real issues with using the software. It is pretty intuitive to a programmer. I believe that most people would be able to understand how to use it with only the tutorials offered by SAP on their site. No one should be scared to try it out.
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January 22, 2016
Nathan Patrick Taylor | TrustRadius Reviewer
Score 8 out of 10
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Usability

9
Being able to get up and running quickly is a key asset. There's plenty of advanced features to master that are surprisingly difficult in others tools (or just missing from other tools altogether).

The UI can feel a bit dated at times but its usability isn't affected.

Any issue you have can usually be resolved by searching in the user community.
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May 10, 2016
Cody Martin | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
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Usability

5
Overall Crystal Reports meets ours needs. It's fairly usable by our technical support team and does not require too much additional training. Overall it is a software that you can learn by reading a good "Dummies" book on. End users will be surprised at how nice the outputs look as well.
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July 23, 2018
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

8
1) Good software to write important reports.
2) Intuitive design environment .
3) Preview function helps you analyzing your report on runtime.
4) Get broad connectivity to diverse data sources to create real-time operational reports.
5) Use flexible, customisable report design to give customers and partners the reporting formats of their choice.
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November 04, 2014
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Usability

9
It is by far the easiest report writing system I have used. Everything is laid out in a way that is intuitive. The use of their Expert functions makes it very easy to accomplish a number of tasks. By far the best feature is the automatic linking feature when adding your DB tables to Crystal for use in your report.
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Feature Scorecard Summary

Pixel Perfect reports (107)
8.5
Customizable dashboards (94)
7.7
Report Formatting Templates (112)
8.0
Drill-down analysis (112)
7.4
Formatting capabilities (130)
8.3
Integration with R or other statistical packages (60)
7.8
Report sharing and collaboration (115)
8.0
Publish to Web (86)
8.2
Publish to PDF (128)
9.0
Report Versioning (90)
7.9
Report Delivery Scheduling (92)
8.5
Delivery to Remote Servers (47)
8.4
Pre-built visualization formats (heatmaps, scatter plots etc.) (51)
7.6
Location Analytics / Geographic Visualization (72)
7.4
Predictive Analytics (42)
7.8
Multi-User Support (named login) (79)
7.9
Role-Based Security Model (77)
8.3
Multiple Access Permission Levels (Create, Read, Delete) (77)
8.1
Single Sign-On (SSO) (36)
8.4
Responsive Design for Web Access (59)
7.8
Dedicated iOS Application (42)
7.2
Dedicated Android Application (38)
7.5
Dashboard / Report / Visualization Interactivity on Mobile (54)
7.7
REST API (8)
7.4
Javascript API (32)
7.1
iFrames (8)
7.1
Java API (32)
6.8
Themeable User Interface (UI) (35)
7.0
Customizable Platform (Open Source) (28)
6.8

What is SAP Crystal?

SAP Crystal Reports and SAP Crystal Server are designed to help users create pixel-perfect, richly formatted, and dynamic reports from virtually any data source – delivered in dozens of export formats, in up to 24 languages. According to the vendor SAP Crystal Reports is a robust production reporting tool, that turns almost any data source into interactive, actionable information that can be accessed offline or online, from applications, portals and mobile devices. SAP Crystal Server enables self-service access to reports, dashboards, and data exploration within a secure infrastructure.

SAP Crystal Features

BI Platform Features

Has featureAdministration via Web Interface
Has featureLive Connection to External Data
Has featureSnapshot of External Data
Has featureOLAP (Pre-processed cube representation)
Has featureROLAP (SQL-layer querying)
Has featureMulti-Data Source Reporting (Blending)
Has featureData warehouse / dictionary layer

Supported Data Sources Features

Has featureMS Excel Workbooks
Has featureText Files (CSV, etc)
Has featureOracle
Has featureMS SQL Server
Has featureIBM DB2
Has featurePostgres
Has featureMySQL
Has featureODBC
Has featureEMC Greenplum
Has featureHP Vertica
Has featureSAP Hana
Has featureTeradata
Has featureSalesforce
Has featureSAP

BI Standard Reporting Features

Has featurePixel Perfect reports
Has featureCustomizable dashboards
Has featureReport Formatting Templates

Ad-hoc Reporting Features

Has featureDrill-down analysis
Has featureFormatting capabilities
Has featureIntegration with R or other statistical packages
Has featureReport sharing and collaboration

Report Output and Scheduling Features

Has featurePublish to Web
Has featurePublish to PDF
Has featureOutput Raw Supporting Data
Has featureReport Versioning
Has featureReport Delivery Scheduling
Has featureDelivery to Remote Servers

Data Discovery and Visualization Features

Has featureLocation Analytics / Geographic Visualization

Access Control and Security Features

Has featureMulti-User Support (named login)
Has featureRole-Based Security Model
Has featureMultiple Access Permission Levels (Create, Read, Delete)
Has featureReport-Level Access Control
Has featureTable-Level Access Control (BI-layer)
Has featureField-Level Access Control (BI-layer)
Has featureSingle Sign-On (SSO)

Mobile Capabilities Features

Has featureResponsive Design for Web Access
Has featureDedicated iOS Application
Has featureDedicated Android Application
Has featureDashboard / Report / Visualization Interactivity on Mobile

Application Program Interfaces (APIs) / Embedding Features

Has featureJavascript API
Has featureJava API
Has featureThemeable User Interface (UI)
Has featureCustomizable Platform (Open Source)

SAP Crystal Screenshots

SAP Crystal Videos (3)

SAP Crystal Downloadables

SAP Crystal Integrations

SAP Crystal Reports for Visual Studio, SAP Crystal Reports for Eclipse

SAP Crystal Competitors

SAP Crystal Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Optional
EditionPricing DetailsTerms
SAP Crystal Reports 2020 64-Bit$495per single user license
Upgrade Version to SAP Crystal Reports 2020$295per single user license
SAP Crystal Reports 2016 32-Bit$495per single user license
SAP Crystal Server 2020 1 NUL$1,034
SAP Crystal Server 2020 5 CAL10,405

* SAP Crystal Reports 2020 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2020 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2020 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2020, 1 NUL includes 1 license of: SAP Crystal Reports 2020 - SAP Crystal Server 2020. * As an add-on to SAP Crystal Server 2020 1 NUL, SAP Crystal Server 2020 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.

SAP Crystal Support Options

 Free VersionPaid Version
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone

SAP Crystal Technical Details

Deployment Types:On-premise
Operating Systems: Windows, Linux
Mobile Application:Apple iOS, Android
Supported Countries:Global
Supported Languages: English, French, German, Japanese, Spanish, Simplified Chinese, Italian, Dutch, Russian, Korean, Traditional Chinese, Portuguese, Swedish, Polish, Danish, Norwegian, Finnish, Thai, Czech, Hungarian, Slovakian, Turkish, Romanian, Slovenian