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SAP Crystal

SAP Crystal

Overview

What is SAP Crystal?

SAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.

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Recent Reviews

Decent reporting tool

8 out of 10
February 15, 2020
Incentivized
I used SAP Crystal for report visualization. The graphs in the tool are outstanding with strong information telling ability combining with …
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SAP Crystal Review

7 out of 10
January 08, 2020
Incentivized
Crystal is used enterprise-wide for pixel-perfect reporting. We have both on-demand reporting use cases, and scheduled reporting via email …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 29 features
  • Publish to PDF (131)
    10.0
    100%
  • Report sharing and collaboration (118)
    10.0
    100%
  • Report Formatting Templates (115)
    10.0
    100%
  • Formatting capabilities (133)
    10.0
    100%

Reviewer Pros & Cons

View all pros & cons
JM
Jenny Miranda
Executive Services Administrator
Proulx Manufacturing Inc. (Executive Office, 11-50 employees)
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Pricing

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Upgrade Version to SAP Crystal Reports 2020

$295

On Premise
per single user license

SAP Crystal Reports 2020 64-Bit

$495

On Premise
per single user license

SAP Crystal Reports 2016 32-Bit

$495

On Premise
per single user license

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttp://www.sapstore.com/solutions/99013…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Software TRAIL DEMO SAP Crystal Reports 2013

YouTube

SAP Crystal Dashboard Design - Demo video

YouTube
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Features

BI Standard Reporting

Standard reporting means pre-built or canned reports available to users without having to create them.

9.3
Avg 8.2

Ad-hoc Reporting

Ad-Hoc Reports are reports built by the user to meet highly specific requirements.

9.6
Avg 8.1

Report Output and Scheduling

Ability to schedule and manager report output.

9.4
Avg 8.4

Data Discovery and Visualization

Data Discovery and Visualization is the analysis of multiple data sources in a search for patterns and outliers and the ability to represent the data visually.

8
Avg 8.1

Access Control and Security

Access control means being able to determine who has access to which data.

8.6
Avg 8.6

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

8.4
Avg 7.9

Application Program Interfaces (APIs) / Embedding

APIs are a set of routines, protocols, and tools for used for embedding one application in another

7
Avg 7.9
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Product Details

What is SAP Crystal?

SAP Crystal Reports and SAP Crystal Server are designed to help users create pixel-perfect, richly formatted, and dynamic reports from virtually any data source – delivered in dozens of export formats, in up to 24 languages. SAP Crystal Reports is a production reporting tool designed to turn almost any data source into interactive, actionable information that can be accessed offline or online, from applications, portals and mobile devices. SAP Crystal Server enables self-service access to reports, dashboards, and data exploration within a secure infrastructure.

SAP Crystal Features

BI Platform Features

  • Supported: Administration via Web Interface
  • Supported: Live Connection to External Data
  • Supported: Snapshot of External Data
  • Supported: OLAP (Pre-processed cube representation)
  • Supported: ROLAP (SQL-layer querying)
  • Supported: Multi-Data Source Reporting (Blending)
  • Supported: Data warehouse / dictionary layer

Supported Data Sources Features

  • Supported: MS Excel Workbooks
  • Supported: Text Files (CSV, etc)
  • Supported: Oracle
  • Supported: MS SQL Server
  • Supported: IBM DB2
  • Supported: Postgres
  • Supported: MySQL
  • Supported: ODBC
  • Supported: EMC Greenplum
  • Supported: HP Vertica
  • Supported: SAP Hana
  • Supported: Teradata
  • Supported: Salesforce
  • Supported: SAP

BI Standard Reporting Features

  • Supported: Pixel Perfect reports
  • Supported: Customizable dashboards
  • Supported: Report Formatting Templates

Ad-hoc Reporting Features

  • Supported: Drill-down analysis
  • Supported: Formatting capabilities
  • Supported: Integration with R or other statistical packages
  • Supported: Report sharing and collaboration

Report Output and Scheduling Features

  • Supported: Publish to Web
  • Supported: Publish to PDF
  • Supported: Output Raw Supporting Data
  • Supported: Report Versioning
  • Supported: Report Delivery Scheduling
  • Supported: Delivery to Remote Servers

Data Discovery and Visualization Features

  • Supported: Location Analytics / Geographic Visualization

Access Control and Security Features

  • Supported: Multi-User Support (named login)
  • Supported: Role-Based Security Model
  • Supported: Multiple Access Permission Levels (Create, Read, Delete)
  • Supported: Report-Level Access Control
  • Supported: Table-Level Access Control (BI-layer)
  • Supported: Field-Level Access Control (BI-layer)
  • Supported: Single Sign-On (SSO)

Mobile Capabilities Features

  • Supported: Responsive Design for Web Access
  • Supported: Mobile Application
  • Supported: Dashboard / Report / Visualization Interactivity on Mobile

Application Program Interfaces (APIs) / Embedding Features

  • Supported: Javascript API
  • Supported: Java API
  • Supported: Themeable User Interface (UI)
  • Supported: Customizable Platform (Open Source)

SAP Crystal Screenshots

Screenshot of Pixel-perfect reporting solutionScreenshot of Refresh with a clickScreenshot of Build pixel-perfect documentsScreenshot of Connect to all data sourcesScreenshot of Use drag and dropScreenshot of Build interactive reportsScreenshot of Export to popular formats

SAP Crystal Videos

SAP Crystal Solutions: The Mobile Worker Use Case
SAP Crystal Solutions: Identify and Eliminate Clutter in Your Visualizations
SAP Crystal Solutions: How to Buy SAP Crystal Reports Digitally

SAP Crystal Competitors

SAP Crystal Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish, French, German, Japanese, Spanish, Simplified Chinese, Italian, Dutch, Russian, Korean, Traditional Chinese, Portuguese, Swedish, Polish, Danish, Norwegian, Finnish, Thai, Czech, Hungarian, Slovakian, Turkish, Romanian, Slovenian

SAP Crystal Downloadables

Frequently Asked Questions

SAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.

Windward Core, TIBCO Jaspersoft, and Jet Reports are common alternatives for SAP Crystal.

Reviewers rate Customizable dashboards and Report Formatting Templates and Drill-down analysis highest, with a score of 10.

The most common users of SAP Crystal are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(558)

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
February 23, 2016

Crystal Reports Review

Verified User
Partner in Sales
Marketing and Advertising Company, 11-50 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
SAP Crystal Reports shows database information in a much simpler and easier to understand format than just looking at standard reports or the data sheets. We are able to customize with SQL queries to generate the data we need for reports for presentations. It works great with several of our data sources and is not constrained with just one database setting or format.
Pros and Cons
  • Works with many database formats
  • Great web intergation
  • Good support for 3rd party features
  • More support and training online
  • Make setup faster and easier to do
  • Forumlas made easier
Likelihood to Recommend
It works well and it is very expansive in the database options for data sources.
SAP Crystal Feature Ratings
BI Platform
N/A
N/A
Supported Data Sources
N/A
N/A
BI Standard Reporting (3)
73.33333333333333%
7.3
Pixel Perfect reports
70%
7.0
Customizable dashboards
80%
8.0
Report Formatting Templates
70%
7.0
Ad-hoc Reporting (4)
72.5%
7.3
Drill-down analysis
70%
7.0
Formatting capabilities
70%
7.0
Integration with R or other statistical packages
80%
8.0
Report sharing and collaboration
70%
7.0
Report Output and Scheduling (4)
72.5%
7.3
Publish to Web
70%
7.0
Publish to PDF
80%
8.0
Report Versioning
70%
7.0
Report Delivery Scheduling
70%
7.0
Data Discovery and Visualization (3)
73.33333333333333%
7.3
Pre-built visualization formats (heatmaps, scatter plots etc.)
70%
7.0
Location Analytics / Geographic Visualization
70%
7.0
Predictive Analytics
80%
8.0
Access Control and Security (3)
73.33333333333333%
7.3
Multi-User Support (named login)
70%
7.0
Role-Based Security Model
70%
7.0
Multiple Access Permission Levels (Create, Read, Delete)
80%
8.0
Mobile Capabilities (3)
66.66666666666667%
6.7
Responsive Design for Web Access
70%
7.0
Mobile Application
60%
6.0
Dashboard / Report / Visualization Interactivity on Mobile
70%
7.0
Application Program Interfaces (APIs) / Embedding
N/A
N/A
Users and Roles
6
Support Headcount Required
1
Products Replaced
No
Key Differentiators
  • Product Features
  • Product Usability
  • Product Reputation
  • Vendor Reputation
  • Analyst Reports
Implementation Details / Implementation Partner
  • Implemented in-house
Change Management Lessons
Change management was a minor issue with the implementation
Implementation Rating
7
No
Training Types Used
  • Self-taught
Product Configurability
8
Just right
UI Customization
Some - we have done small customizations to the interface
Extensibility and Customization
Some - we have added small pieces of custom code
Premium Support
No
Support Rating
6
Satisfied
Bug Resolution
No
Usability
7
Satisfied
Scalability
7
Reliability and Availability
8
Performance
8
Types of Integration
  • File import/export
Ease of Integration
7
Pre-Sale Experience
7
Post-Sale Experience
8
Migrating Between Editions
Yes
Future Edition Upgrade Plans
No
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