Question 1

What is SAP Field Service Management?

Accepted Answer

Based on Coresystems' field service management software acquired by SAP in 2018,  SAP Field Service Management provides a cloud-based / SaaS digital field service management solution that supports front- and back-office processes, and enables team collaboration while keeping customers informed. It supports real-time scheduling, dispatch, and job tracking and workers in real time, assisted by AI and presented as a Gantt chart or in map view.

Question 2

What are SAP Field Service Management's top competitors?

Accepted Answer

Oracle Service, Salesforce Field Service, and ServiceNow Field Service Management are common alternatives for SAP Field Service Management.

Question 3

Who uses SAP Field Service Management?

Accepted Answer

The most common users of SAP Field Service Management are from Enterprises (1,001+ employees).

SAP Field Service Management
Formerly Coresystems FSM

Overview

What is SAP Field Service Management?