SAP Litmos

SAP Litmos

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Top Rated
Top Rated
SAP Litmos

Overview

Reviews

Simple yet effective

9
SAP Litmos is helping my organization to save time and cost training staff on business policies and processes.
Also learning on the go and …

It Will teach You Something New!

8
We use SAP Litmos for staff training. Staff is required to take classes through SAP Litmos as part of their onboarding process. We also …
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Great experience overall!

10
SAP Litmos was purchased in order to serve as our first Learning Management System. Our existing training program was unstructured and …
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Popular Features

View all 11 features

Learning administration (61)

8.8
88%

Course catalog or library (61)

8.5
85%

Progress tracking & certifications (62)

8.5
85%

Assignments (60)

8.4
84%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is SAP Litmos?

Litmos is SAP's cloud-based Corporate LMS. Core features include a course builder, assessments and quizzes, surveys and feedback, eCommerce, virtual classrooms, certifications, course library, SCORM and TIN CAN support, reporting, and gamification tools.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.litmos.com/litmos…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

What is Articulate 360?

Articulate 360 is an e-learning course development subscription offering. It includes every Articulate authoring tool, including the latest version of Storyline and Rise, a web-based app for creating inherently responsive courses. The vendor offers a 30-day free trial.

What is Rise?

Rise, from Articulate Global, is a web-based system for course creation and learning, featuring a library of imagery and a collection of modular, customizable lessons on business topics relevant to every employee that can be mixed with the user's own content to develop custom courses faster.

Features Scorecard

Learning Management

8.1
81%

Product Details

What is SAP Litmos?

SAP Litmos develops eLearning solutions for companies. Present in the market since 2007, SAP Litmos offers what is presented as an easy-to-use LMS – SAP Litmos Training – and a comprehensive course library – SAP Litmos Training Content. The solution boasts thousands of companies as users of the solutions, to centralize and deliver transformative training to employees, customers, and partners.

Acquired by CallidusCloud in 2011, then by SAP in 2018, SAP Litmos continues to innovate learning technology, and aims to set the standard for customer experience and satisfaction. The solutions are used by more than 30 million people in 150 countries, across 35 languages.

SAP Litmos Features

Learning Management Features

  • Supported: Course authoring
  • Supported: Course catalog or library
  • Supported: Player/Portal
  • Supported: Learning content
  • Supported: Mobile friendly
  • Supported: Progress tracking & certifications
  • Supported: Assignments
  • Supported: Compliance management
  • Supported: Learning administration
  • Supported: Learning reporting & analytics
  • Supported: eLearning
  • Supported: Assessments
  • Supported: In-person learning
  • Supported: Micro-learning
  • Supported: Video learning
  • Supported: eCommerce
  • Supported: AICC-compliant
  • Supported: SCORM-compliant
  • Supported: Tin Can (xAPI) compliant
  • Supported: Social learning
  • Supported: Gamification

Additional Features

  • Supported: Toughest security
  • Supported: Fast implementation
  • Supported: Massive scalability
  • Supported: Customized Learning Paths
  • Supported: Video Assessments
  • Supported: Task Automation

SAP Litmos Screenshots

SAP Litmos Videos

SAP Litmos Overview
Engage and Upskill Sales and Service Teams Now
SAP Litmos Solutions Highway

SAP Litmos Downloadables

SAP Litmos Integrations

SAP Litmos Competitors

SAP Litmos Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesNorth America, Europe, Australia and Oceania, Asia, Central America, South America, Middle-East and Africa
Supported LanguagesArabic, Burmese (Myanmar), Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English (United States), Filipino, Finnish, French (Canada), French (France), German (Germany), Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Romanian, Russian, Slovak, Spanish (Mexico), Spanish (Spain), Swedish, Swahili, Telugu, Turkish, Vietnamese, Thai

Alternatives

View all alternatives

Frequently Asked Questions

What is SAP Litmos?

Litmos is SAP's cloud-based Corporate LMS. Core features include a course builder, assessments and quizzes, surveys and feedback, eCommerce, virtual classrooms, certifications, course library, SCORM and TIN CAN support, reporting, and gamification tools.

What is SAP Litmos's best feature?

Reviewers rate Learning administration highest, with a score of 8.8.

Who uses SAP Litmos?

The most common users of SAP Litmos are from Mid-size Companies and the Computer Software industry.

Reviews

(1-25 of 117)
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Score 9 out of 10
Vetted Review
Verified User
Review Source
I have been using [SAP Litmos] at [Techstars] company. The platform is very amazing and it has helped us to customize our brand and it's very easy to use and has [checklist] features with great support. In [addition,] it's an excellent system for learning management and it has really helped us to train our employees since it offers video courses such as leadership training, customer services, sales and many more.
  • It makes training processes to be fun since it has many functions[.]
  • The learners interface is clean and fairly modern[.]
  • It has great customer support since it's very responsive to questions and request[.]
  • It's also easy to use and user's friendly[.]
  • I haven't found anything yet, but if I had to say one thing it would be to make assessment marking more granular[.]
The system is customizable, easy to set [up,] and cost efficient. It's responsive to [customers'] needs and customers service as a whole so [SAP Litmos] is a highly recommended platform.
Score 10 out of 10
Vetted Review
Verified User
Review Source
I Use SAP Litmos in multiple organizations that I am working for, but recently I have been using it more at San Antonio Symphony. With, SAP Litmos we have been able to enhance learning management by consolidating classrooms, webinars, social and mobile learning.
  • SAP Litmos allocates intelligent enterprises to learning professionals from anywhere at anytime and on any device.
  • Tracking and managing courses assignments. SAP Litmos allows me to know the courses completed, on progress & those that are taken often and the ones that need amendments.
  • Business users engagement and motivation: SAP Litmos allows business users to see the progress of their colleagues and this develop healthy competition between them, which lead to high productivity.
  • SAP Litmos isn’t well documented in terms of tutorials, article documentation and videos. However, the free SAP support and community channels offers the help at anytime.
SAP Litmos is suited well across entire organization of any type and size where employees need to acquire more knowledge on business aspects like sales, marketing, supply chain, procurement, task management etc. SAP Litmos will simplify learning management, by allowing business users to take courses and it’s a fun way to enhance healthy competition between users.
Jessica Lienemann | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
SAP Litmos is being used across our entire organization at FordDirect. The system helps address compliance by having our employees read, attest, and complete an eLearning on all of our required policies. In addition, it directly impacts digital learning, personal and professional development and also aids in our annual organizational learning challenge where we have implemented badging and gamification for the first time.
  • Great customer service and account representatives to help support our team
  • Wonderful response time with answers to tickets that we submit
  • Willingness to listen to your customers to help improve your product
  • Improved search function/capability - searching for courses or users is particularly tricky sometimes if you don't include the exact verbiage in a course, etc.
  • There is currently no reporting options on gamification levels. For a company that is currently using badging and gamification in the system, this seems like it is a missing feature.
  • Reporting in general could be cleaned up a bit and made a little less confusing. There are 100 ways to run reports currently and every time I do it I have to sit, think, and play around with what I want included in my report in order to make sure I capture the appropriate data.
  • Being able to download a course after uploading it. For example, if I upload a video or a SCORM file from a vendor and I lose that file in my email, I am not able to download the course package from the settings menu. It only gives me the option to upload a new file to the course. It would be great to have the ability to download the file in this particular instance.
  • After assigning a course to a team you are not able to un-assign individual users from the course. We run into this issue so often when we want to just remove ONE person but are unable to because "it was assigned via teams". This would be a really convenient feature to have.
SAP Litmos is very well suited for smaller organizations that do not have a learning management system or a way to conveniently track compliance. That it not to say that it would not be beneficial for larger organizations either. It is a convenient, user friendly LMS that enables you to complete a variety of tasks and initiatives.
Warwick Beban | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
SAP Litmos is an excellent system for learning management. Our experience with this system has been outstanding. It helped us in training many employees. The system has minimized the complications of the training program by providing productive material. It offers video courses that include multiple subjects such as sales, leadership training, customer service, cyber security, health, and safety, etc. The cloud-based system provides the benefit of performing all the difficult tasks automatically so that we can concentrate only on training the employees.
  • The best feature is that it provides training opportunities on an individual level.
  • The major part of training is course uploading which is very easy and simple.
  • It allows the users to conduct exams and quizzes to examine the progress of everyone who is part of the training program.
  • The provided training documents and videos are simple. More technical details should be included in them for better understanding.
  • Its reporting feature is not up to the mark as it provides only recent data and not the previous data record.
SAP Litmos is one of the world’s most used systems for empowering employees. If you are new in the business industry then this learning management system is most suitable. It will provide you [with] a streamlined and professional user interface. It has a built-in LMS that will help you to become a professional.
Dorit Gallucci | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
This is an essential part of our company for our corporate learning which helps us to give our employees transformative and centralized training sessions. We have been working with the SAP Litmos Training platform for a long time and I found this unique solution in a huge collection of available tools which provide easier-to-use training tools and an extensive course library. For our ease and our employee's understanding, it offers award-winning learning technologies and a set of robust features. This unique product has helped allow our business to use learning as a critical link between people and performance.
  • Its cutting-edge feature set and user-friendly and clean interface are my favorite because of its appealing look and simplicity of usage.
  • It contains pre-packaged integrations with other software and information systems, which reduce our time-to-value and boost our user acceptance.
  • I love to use SAP Litmos very much because it provides robust solutions for automating difficult tasks and makes content publication enjoyable and simple for us.
  • It gives comprehensive and well-structured visibility into the fundamental and precisely desired metrics so that we can easily evaluate the performance of employees.
  • Litmos may take some time to understand when you first start using it because of the range of complex capabilities and content development tactics.
  • There is no tagging option in SAP Litmos, which makes feedback and assessment delivery more onerous and slow than usual.
SAP Litmos is an ideal and powerful training platform for today's smart business. It is best to choose because of its simplicity and management. Everything is incredibly simple and fast there, you just try it, it will streamline all of your online training processes. This learning management system LMS provides your training professionals with whatever they need to ideally administer your complete training system from a single, secure location.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We did thorough research on multiple learning management systems and we found that Litmos allocates robust features than any other competitive tool. SAP Litmos is being used company-wide to offer sophisticated training programs to our employees.
  • SAP Litmos offers easy to use and easy to customize training contents.
  • This LMS solution has enabled us to deliver crucial knowledge to our employees, partners, associates, and clients.
  • SAP Litmos offers built-in reporting and dashboards that make it easy to gain insight on training impact.
  • A 14-day free trial is not enough to make informed decisions for end-users that are looking for zero purchase obligations when testing a platform before making an investment.
SAP Litmos when customized to optimal can meet training management needs for all sorts of organizations from small to large enterprises. It has enabled our employees to gain critical knowledge while enhancing in-house competition by competing and completing more courses.
Score 10 out of 10
Vetted Review
Verified User
Review Source
SAP Litmos has enabled me to personalize courses and content online by utilizing capabilities like quizzes, video assessments, leaderboards, and [gamification]. SAP Litmos is being used across the organization at Gigg Inc.
  • SAP Litmos had improved learners' engagement by creating and bringing multiple courses in catalogs.
  • Also, SAP Litmos award points, achievements, and badges, which [aggravate] friendly competition between employees in our corporation.
  • Finally, SAP Litmos has an Instructor-Led Training module that requires no coding to schedule training (virtual and classroom).
  • Even though SAP Litmos is a robust LMS platform, the vendor hasn't incorporated a lot of tutorials for the available features to aid new users when customizing its features. However, the availability of free support is a key aspect since we turn to them when we face such issues.
SAP Litmos best suit all business units. We have employed it across all departments in our organization, which has stimulated friendly competition by making it to the leaderboard after gaining more courses.
Caolan Mccrossan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
SAP Litmos is an effective and unified solution that we have been using in all departments of our organization. This powerful solution intelligently enables our training departments, safety, and compliance managers, HR teams, and sales and service leaders to collaborate, author, globally distribute, and track web-based training courses efficiently. This easy-to-use and cloud-based solution [unifies] virtual, classrooms, mobiles, and social learning to enable us to schedule and track instructor-led courses. This uniquely automated our complex and time-consuming activities, to allow our teams to put their efforts and time into aligning training with the company's strategic goals.
  • I love its easy-to-use and immediately available tools that we require for training and other powerful embedded content development tools that support numerous formats.
  • Another powerful feature is that it provides an API that allows us to communicate data between the LMS and other systems in real-time.
  • SAP Litmos makes it simple to monetize our courses with its pre-built features or we can also easily create an online store with its Shopify interface.
  • SAP Litmos assigns advanced enterprises to learning experts who may access them from any location, at any time, on any device.
  • On gamification levels, there are presently no reporting options in SAP Litmos. This appears to be a missing functionality for a corporation that already uses badging and gamification in its system.
  • There are currently 100 methods to run reports, and each time I do so, I have to sit down, think about, and experiment with what I need to include in my report to ensure that I capture the correct data, this could be spruced up and need to be less complicated.
All the companies that need intelligent and powerful learning & training platform that enables intelligent enterprise training must choose SAP Litmos. It's the brains behind some of the world's most advanced training programs, with the ability to grow to millions of users, a cutting-edge feature set, and a user interface noted for its streamlined simplicity and amazing ease of use. All the available features set and functionalities are stunning and outstanding. SAP Litmos is one of the best tools that companies must use for better collaboration and training processes.
Adam Currie CIPD | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
SAP Litmos is being used by our business to support our digital learning requirements for around 500 users. Our business operates almost completely remotely, so all induction and bespoke training we need to deliver is done so remotely via SAP Litmos. SAP Litmos has enabled us to improve the learner experience, particularly for our clinical teams, and is support our plans to create more blended learning pathways through instructor-led training
  • Quick online customer support
  • Good content library
  • Ease of use
  • Reporting engine easy to use
  • Direct Learner Links - These do not work where SAML SSO is integrated, meaning you can't link directly to content which impacts learner experience
  • More options for customization that don't require CSS/HMTL coding experience
  • Active Monthly User pricing model can create issues with planning growth
  • Viewing User course state - this is not possible to do in Litmos (as far as I'm aware) which means that pinpointing user issues within a course is almost impossible.
Great for small to medium businesses where LMS is a new feature, particularly where compliance is a big part of training. Suitable for larger businesses too where "off the shelf" content is likely to be key.
Score 10 out of 10
Vetted Review
Verified User
Review Source
SAP Litmos is used in all departments in our organization. With SAP Litmos, we are able to unify virtual classrooms and social learning via quizzes and video assignments.
  • Online course builder in the cloud by providing accessible content to learners.
  • Tracking and reporting is another great aspect that is enhanced by SAP Litmos by tracking learners’ progress in real-time.
  • Automating tasks is another great thing about SAP Litmos by allowing instructors to add and complete tasks automatically.
  • SAP Litmos doesn’t have on-premises applications for PC, tablet and smartphones.
SAP Litmos is a great tool learning management system that has helped us to improve learners' engagement in our organization. We have relished a lot with SAP Litmos by improving productivity as a result of employees' motivation by awarding points, achievements, and badges.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use the SAP Litmos platform for learning and development for our new hires as well as for those who need re-training and certification.
  • Easy to deploy modules
  • Variety of pre-existing content
  • Tracking and monitoring for progress
  • Point-in-time references
  • Time keeping clock
  • Prompts for managers to see progress
SAP Litmos is a decent platform for organizations that need to offer a variety of learning content. It may not be good for organizations that have more robust learning and development needs.
September 01, 2021

Simple yet effective

Score 9 out of 10
Vetted Review
Verified User
Review Source
SAP Litmos is helping my organization to save time and cost training staff on business policies and processes.
Also learning on the go and remotely is encouraged through the use of this application.
  • It helps with training staff by simply logging into the app and taking quizzes and tests.
  • Also its simplicity of uploading courses and the cost effectiveness of the platform does everything that we need
  • We struggle with Salesforce connectivity
It's great since one can upload all your own materials and add in your own video and assessments.
Also I enjoy the ease of being able to create and monitor courses and learning paths.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use SAP Litmos for staff training. Staff is required to take classes through SAP Litmos as part of their onboarding process. We also have to take periodic classes in areas such as sexual harassment and diversity. We use a mixture of pre-made classes and custom-made classes to ensure staff get general training but also cover topics that are specific to our organization.
  • Wide variety of pre-made classes to [choose] from so you don't have to re-create the wheel
  • The dashboard keeps you organized and tells you which classes you need to take next
  • I love that classes are interactive and ask you questions throughout your learning to make sure you are paying attention.
  • Some of the classes seem very elementary in their graphics or words- they should be geared towards the audience who is using them.
  • I wish there was an easier way to log in. It is quite a roundabout process if I cannot find my company's specific link.
The system is great for simple topics that can be taught through pictures and text that is read aloud. It does allow you to do comprehension checks and ask multiple-choice questions. It is not great for [pieces of training] that require hands-on experiences or group learning, as it's more of an individual learning path.
December 02, 2021

Great experience overall!

Score 10 out of 10
Vetted Review
Verified User
Review Source
SAP Litmos was purchased in order to serve as our first Learning Management System. Our existing training program was unstructured and relied entirely on individuals training other individuals based on their own experiences, and we knew we needed more structure and a training system that could expand to a larger business with more locations. There was also a desire for online/eLearning that needed to be met.
  • Great online self-help resources.
  • User friendly system.
  • Existing content library covers a lot of bases.
  • The content authoring tool is relatively easy to use and flexible.
  • Having more question types in the content author would be nice.
  • More features in general in the content author would be nice.
  • There's a bug where if you "copy" a module and then delete the original, you're unable to edit the "copy" even though it's not connected to the initial module. This has been verified by Litmos.
Litmos works well for companies that want to be able to customize a user-friendly platform on their own (assuming they're tech-savvy and have the developer support if APIs are needed). It has an expansive library of content, though not a lot of retail-specific content. The content author is a nice tool and works well for making content in most situations. The online resources have gotten me through all my issues, save for one, which turned out to be a system outage on a specific tool. For the most part, it's not a question of "if" Litmos can do it but "how". Occasionally the "how" will require a compromise, but overall it's met all of our needs thus far.
Score 9 out of 10
Vetted Review
Verified User
Review Source
It is being used by us on behalf of some of our clients and for internal training of new hires.
  • Implementation (Ryan was amazing!)
  • Help articles
  • Genuine care for resolution by team members
  • More Salesforce integration support
  • Time to solve dev issues
  • Time to close tickets
It gets a little challenging with team buildouts and assigning content by exception. i.e. I can't remove training from a learner if it was assigned by team structure.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use the tool to develop the skills of all our employees. It is very useful to optimize collaboration between teams and information sharing. The tool allows us to better monitor skills and automates many features.
  • Auto-assign rules to manage groups and teams.
  • Content Author
  • Engine reports & Tracking
  • All the configurations for courses & learning path
  • User-friendly for administrator
  • many useful features for the tool's administrators.
  • DOJO
  • The learning curve for using the tool
The tool can manage a large amount of information from learners and even for a small team (in our case). On the other hand, the tool can be complex for "instructors" and content creators. The learning curve to use the tool is relatively complex.
Score 9 out of 10
Vetted Review
Verified User
Review Source
SAP Litmos is being used for internal training and repository needs on a cybersecurity module around Priviliged Access Management and Secrete Server from Thycotic. Litmos helps to power all the collection of videos and quizzes and is made interactive and does not freeze anytime a navigation is there in the user interface. Also, we can see the progress and it is more self-assessment for module completion.
  • Quizzes
  • Progress Checks
  • Video materials provided
  • Comprehensive Exam at the end
  • Reporting on analytics could be there
  • For larger scale modules maybe having a transcript on videos would be nice
  • Integration with other tools
SAP Litmos has a lot of benefit around training and quizzes. It helps to make things concise and interactive to address where end-users could prioritize their attention in learning. Also, Litmos is great for plowing through a lot of modules and keeps people apprised on where they have been able to focus their energy in areas that they could improve upon. The ability to check out other teammates progress seems to not be there right away and maybe more in integration with other platforms is not there yet.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use SAP Litmos specifically for the training within a subdivision of our company. We have a very robust training program built on top of SAP Litmos that helps train both internal employees as well as external partners, customers, and potential job candidates for our company. As such, it's a vital link because we need to have an external ecosystem also trained on this subdivision.
  • Dynamic content
  • Knowledge tests
  • Progress and tracking of training
  • Doesn't scale well for all screens
  • Can't expand embedded video to cover the entire window
  • Can time out during lengthy training
SAP Litmos is well-suited for robust training scenarios where the content needs to be engaging, dynamic, and well-built. It's less appropriate where a company doesn't have a dedicated training content building staff and thus can't create the level of content the system needs. However, I'm sure even less built out organizations could benefit from the simplicity of the system.
September 08, 2021

We love Litmos!

Score 9 out of 10
Vetted Review
Verified User
Review Source
This is our online learning portal that allows us to provide eLearning for both staff and clients. We have liked Litmos overall. There were a couple of hiccups last year but those have been resolved and they seem to be well on the way to filling in the gaps in their reporting, as well. Litmos has been very easy to use and requires little instruction for new users. This product has provided us with an easy avenue for learning within our company and for our clients. They keep updating and improving the product and that's always a plus - in this ever changing world of eLearning.
  • Presents our content. We use an authoring tool and the videos we create are easily uploaded to Litmos. We also have several types of recordings that we use for other session types and those are easy to load and make available in short order.
  • We can track user progress fairly easily, too.
  • Completion rates are easy to find.
  • Reports are becoming more robust over time.
  • Course display is easy and customizable.
  • We would still like to see better reporting capability. That is really the main thing we lack.
  • The user access is something we'd like to see improved. We need the ability to give people a status elevated above user but NOT with admin privileges and currently their setup doesn't allow what we need. They do have Team Lead but that is not quite what is needed.
Well, because we have a different authoring tool, this fits very well for us as it provides us a way to present our content in courses and/or learning paths (which we utilize extensively). If a user did not have another authoring tool, it may be less suited. So far, so good and we are using this more and more each day. We have recently combined forces with a European company in our space and expect to have many, many more users in the near future.
This is one area where they could improve. They do have a community and that is helpful sometimes but actual support can be frustrating. I haven't had to deal with them personally but get this information from our administrator. She has expressed frustration from time to time with her ability to get a single correct answer to some questions about issues we had with a compliance course. But, on the upside, it was ultimately resolved.
  • no training
No
November 05, 2021

Great all rounder

Score 9 out of 10
Vetted Review
Verified User
Review Source
To save time and cost of training staff on business policies and processes. We are also able to implement a great compliance e learning framework. It's helpful to be able to use content in a well-defined way, integrated manner in the creative process. Fulfill our needs and requirements so positive over all
  • requires very little training effort
  • extremely versatile
  • simple to use as an admin
  • Assessment tool is basic
  • Integrations can sometimes be problematic
I like this implement because its functionality is extremely easy to manage and user-friendly so we have some employees that they are extremely not tech friendly and they are able to easily use this implement. SAP Litmos is helpful for companies like us that deal with a range of client. We can create our own video content which is really engaging for learners.
September 02, 2021

Great system!

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Litmos for all of our external and internal training, professional development, and learning. Internally, it is used to train members across all departments of our organization. Litmos has addressed the gaps in in-person programming by providing us with a solution that allows us to reach our network and parts of the population that have not been reached.
  • Content author
  • Report management
  • Branding and customization
  • Content author and more design features for builders.
Internal team training is easy and cohesive through Litmos!
Had some issues when it came to integrating the system to salesforce, and the litmos support was hard to reach at numerous points.
  • no training
No
April 14, 2021

SAP Litmos Review

Score 9 out of 10
Vetted Review
Verified User
Review Source
SAP Litmos is implemented across the Travel Counsellor business for both our internal head office staff development. and more predominantly for both the onboarding and continuous professional development of our 2000 global franchisees who are spread across the globe in seven locations.
It is now the recognised point for learning and development across the entire business network and seamlessly manages both our digital onboard, instructor lead training and high-performance sales & service courses in one place.
  • Open access to the API is exactly what we need to link back the LMS data to business performance and allows us to see ROI.
  • An easy user interface for administrative duties means you don't require highly technical staff to manage content and make basic amends to the system.
  • So many great integrations and features across the platform with my favourite being the video assessments with AI analysis capability.
  • The open access to personalise more than just colours and logos with relatively open access to do your own custom CSS and HTML.
  • It's an off the shelf LMS, so impossible to do personalised development - for certain aspects you are reliant on their roadmap but generally the development has been excellent and rapid since the acquisition by SAP
  • Integration with Microsoft products such as Teams for hosting ILT's would be a beneficial for our business that does not use the current integrated webinar programmes such as Zoom.
  • Integration with SSO works but has thrown up a number of issues and workarounds along the way for us but some of this may be more down to Azure than the LMS in some instances.
As an LMS it is intuitive and has a user-friendly design for both the learner and the administrator, making it accessible for almost all learners. It was designed for learning predominantly so it's great for hosting content such as SCORM packages, videos, documents etc - but improved focus on using it as both a comms and community platform, as is becoming increasingly required within the L&D space, would be advantageous as the news and discussion forums are a bit underwhelming. But it's not its core purpose, so that's understandable.
The sheer volume of integrations and features that just keep coming, keeps its appeal and allows us to keep evolving the learner experience.
Satyabrata Pati, PMP®, CSM® | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
SAP Litmos is used by our customers, partners, and employees across the globe. We are a small team but cater to a large user base that is continuously growing. We need a system that is easier to manage and is scalable. SAP Litmos fits the bill perfectly.
  • Continuous improvement. There are regular upgrades and they have [a] good product roadmap.
  • Communication. Litmos is prompt in communicating about changes and upgrades.
  • Support. The quality of support has generally been quick and consistent.
  • Sometimes the course rendering is a little slow.
  • Ease of customization can be improved.
  • Training videos/documents on how to use the features can be improved. Litmos Heroes is great but it doesn't always include technical details.
It is great for mid-sized businesses that are growing. The fact that you pay for only active users in the system, and that you can scale up or down depending our your business scenario, makes it a good choice in these volatile times.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are a vertically integrated cannabis company (seed to sale), so we implement training across all verticals (cultivation, manufacturing/processing, wholesale, retail, and HQ) and at all levels (new hire through executive). We're currently active in 9 states and growing. Litmos ensures all legal/regulatory/compliance training is completed, tracked, and reportable for the states.
  • Allows for dashboard visibility at multiple levels.
  • Provides extensive reporting capability (in many states allowing us to eliminate paper files).
  • Allows for the ability to provide training from a company-wide, state-wide, vertical, location, team, or individual level.
  • Searching for teams is a challenge, as we have to enter the entire name (or know exactly how it starts), since all our locations start with Harvest of _________, it means having to type that and not just the unique indicator that would be in the blank.
  • Some reporting capability could be improved, as it only provides the latest iteration of something rather than historical data.
  • Ability to view/print an organization structure with Litmos is still a challenge.
Great for companies, like our, that need to ensure legal/regulatory compliance on a large scale.
Amazing at allowing for targeted training to specific locations, people, teams, etc.
The team at Litmos is highly responsive and wonderful to work with.
LOVE that it is 'active user' based and not licensed-based (meaning, essentially, I have 3,000 'seats' in my classroom and Litmos doesn't care who is in the those seats. Allows me to not have to purchase individual licenses in a high turnover industry like ours.
Because of the pricing, I generally don't recommend Litmos for companies that are smaller (with no plans to grow) or just looking to provide content access for documentation, such as SOPs or P&Ps.
Score 10 out of 10
Vetted Review
Verified User
Review Source
SAP Litmos is used to train employees, partners, and clients on using our software.
  • User-friendly interface
  • Very professional interface
  • Exams and certifications
  • Hotspot questions
  • More search functions
  • Questions with images
I have recommended its use to various companies, including F50 companies where we are implementing it. The user interface is sleek, reliable, and professional. It provides a very good image of the company and can be customized with company branding.